Telecom
Pantami Directs NCC to Address Illegal Deductions of Data, Urges Galaxy to Improve Operational Efficiencies

Dr Isa Ali Ibrahim Pantami, minister of Communications, has directed the Nigerian Communications Commission (NCC).to address the purported high cost and illegal deduction of data by Mobile Network operators (MNOs).
This is coming at the heels of recent report by UK-based price comparison website — Cable, that Nigeria is not among the top 10 African countries with low average price of data, a position the minister found worrisome considering the fact that the country has over 174 Million internet users.
The Minister also finds it unacceptable that with the prevailing high cost of data in Nigeria, the citizens still do not enjoy value for money as subscribers’ battle daily with illegal deduction of data, poor Quality of Service (QoS) among others.
It is on this backdrop that the Honourable Minister directed NCC, the telecom regulators as a matter of urgency to immediately work hand in hand with the telecom operators and ensure they are a downward review of the price of data in Nigeria, improved quality of service provided and also checkmate the illegal deduction of subscribers’ data.
The Communications Minister gave this marching orders shortly after being briefed by the commission on the progress made in the implementation of the Short-Term Performance targets set for it to achieve.
It would be recalled that early last month, the Minister directed the commission to bring to an end the issue of sales of pre-registered, unregistered and partially-registered SIM cards; and to stem the tide of illegal deduction of the data of subscribers and work towards the downward review of the cost of data; as well as to ensure compliance with the maximum 2% Call Drop Rate directive to telecom operators.
The move was in line with His Excellency, President Muhammadu Buhari directives to ensure that all agencies under the supervision of a ministry are effective, efficient and accountable in the discharge of their responsibilities.
DrPantami also reminded NCC that as a regulator, their major priority should be protecting the interest of Nigerians and urged them to uphold professionalism and diligence in the discharge of their official responsibilities.
The commission also tabled challenges of the operators which includes vandalism of telecom infrastructures, inadequate power supply, right of way, hooliganism, multiple taxations among others and used the opportunity to call for the swift intervention of the Minister to address the issues.
In the same vein, the Communications Minister also directed Galaxy Backbone Plc, a government-owned Information Technology service provider to think out of the box, leverage on the advantage it has as a government-funded entity to deliver effective and efficient services to Nigerians, and in turn attract more revenue for the government.
The Honourable Minister reminded Galaxy that the Nigerian government invested in it to reap the dividend of its investment, consequently, the Minister Challenged Galaxy to ensure more Ministries (,) Department (and) Agencies (MDA) are patronizing it services, stressing that excuses would not be accepted or tolerated.
The Minister further urged them to work hand in hand with the National Information Technology Development Agency (NITDA) to expand its reach and take advantage of NITDA’s regulatory authority.
It would be recalled that early last month, the Minister directed Galaxy to improve the reach and coverage of its services in the public sector; and to significantly improve the quality of services provided.
DrPantami also notified the Chief Executives that the scorecard of their performance on Short-Term Targets and new targets will be sent to them for implementation.
Pantami, a Next Level Prime Mover maintained that Nigeria as a nation can only grow if the citizens patronize what she produces and also produce what she needs.
Telecom
Telcos Mull Introduction of Different Tariff Plans for Different States

Telecommunications operators in Nigeria are considering shifting from the current national tariff structure to a regional tariff regime that accounts for state-specific operational challenges.
They say this is because the challenges and costs of running their businesses vary significantly from state to state.
Currently, phone companies in Nigeria have a single national tariff for their services, meaning everyone pays the same amount no matter where they live.
However, the telcos argue that this system doesn’t account for the fact that some states have higher operating costs due to issues like attacks on their equipment and multiple taxes.
This proposal was discussed at the 7th edition of the Policy Implementation Assisted Forum (PIAFo) in Lagos, where industry leaders highlighted the need for a pricing model that reflects the ease—or difficulty—of doing business in each state.
Gbenga Adebayo, chairman, Association of Licensed Telecommunications Operators of Nigeria (ALTON), specifically pointed out that the high cost of doing business in some states is a major concern and increases their expenses. He suggested that if negotiating with certain states to reduce these costs is impossible, then the added expense of operating there should be reflected in the service prices in those areas.
“We may have to reconsider the issue of our national tariffs and look at regional tariffs. If you are aware that the cost of doing business is high in a particular state and it’s impossible to negotiate with them, factor the cost of deployment in those areas into the cost of providing services,” he said.
Tony Emoekpere, president, Association of Telecommunications Companies of Nigeria (ATCON), agreed that the current national tariff is unfair because operational costs are not the same across the country.
He believes that states that make it easier for telecom companies to operate should be rewarded, while those that create difficulties should see higher service costs.
Telecom
9mobile Denies Shutdown Rumours, Promises Improved Services

9mobile, telecommunications operator, has described as untrue the rumors suggesting that it has shut down its operations.
according to the telcos, these claims are entirely baseless and aimed at causing unnecessary panic among our valued subscribers, the mobile operator said in a statement.
“We understand that some customers have recently faced challenges, particularly with Mobile Number Portability (MNP), a service that enables seamless network switching.
“We want to clarify that 9mobile has never restricted customers from porting to other networks. We remain fully compliant with industry regulations and committed to delivering fair, transparent, and customer-focused services.
“While there have been temporary technical challenges affecting MNP, these issues have now been largely resolved. Some minor delays may still occur due to ongoing system optimizations, but we are actively working to ensure a smoother experience for all users.
“As a proudly Nigerian brand, we embody the resilient spirit of our people and remain steadfast in our commitment to overcoming challenges. We acknowledge the temporary service disruptions some customers may have experienced in different locations.
“However, we assure you that these disruptions are part of a broader transformation effort aimed at modernizing our infrastructure and improving overall service quality.
“Our ongoing investments in network upgrades and service expansion will soon yield significant improvements, ensuring reliable connectivity for individuals, businesses, and communities.
“We sincerely appreciate the patience and loyalty of our subscribers during this transition. While challenges exist, we are making significant progress and are confident that brighter days are ahead. We remain dedicated to providing exceptional service and keeping you connected to limitless opportunities”.
Telecom
TikTok and Truecaller Face NDPC Investigation Amid Data Protection Concerns

Nigeria Data Protection Commission (NDPC) has initiated an investigation into the data processing practices of Tiktok and Truecaller, following growing concerns about potential privacy violations.
Dr. Vincent Olatunji, the Chief Executive Officer of the NDPC, made the announcement today during a press conference in Abuja, where he also revealed the issuance of the Nigeria Data Protection Act – General Application and implementation directive (NDPC Act – GAID), 2025.
Dr Olatunji stated that the commission’s primary concern is how these platforms manage Nigerian users’ personal data, including potential breaches of consent, data sharing with third parties, and overall compliance with the Nigeria Data Protection Act (NDPA), 2023. He confirmed that the NDPC is actively investigating Tiktok and Truecaller’s data processing activities to ensure they comply with Nigeria’s data protection laws.
“The goal is to safeguard the privacy rights of Nigerians and hold organizations accountable for how they collect, store, and use personal data,” he added.
This investigation comes amid increasing scrutiny of global tech companies regarding data privacy, especially concerning how personal information is processed, stored, and transmitted beyond national borders.
The NDPC act – GAID, 2025, issued today, provides a detailed framework for implementing Nigeria’s data protection law, outlining compliance guidelines, enforcement mechanisms, and obligations for both public and private organizations.
Dr Olatunji emphasized that the directive aims to strengthen Nigeria’s digital economy by fostering trust in data governance while ensuring individuals’ rights to privacy are respected in accordance with international best practices.
He reiterated that companies operating in Nigeria must comply with the country’s data protection regulations or face regulatory actions, including fines and potential restrictions.
The NDPC has urged the public to report any data privacy violations and reaffirmed its commitment to transparency and due process in its investigations.
The commission noted that reporting data breaches has become more accessible through dedicated channels on its official website.
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