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Pantami Explains How NCC’s Strategic Management Plan Will Drive Digital Economy

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Dr. Isa Ali Ibrahim Pantami, minister of Communications and Digital Economy, has described the new Strategic Management Plan (SMP) 2020-2024 by the Nigerian Communications Commission (NCC) as a pedestal to drive the implementation of the Federal Government’s digital economy vision.

Pantami stated this during the virtual launch of NCC’s five-year strategy plan in Abuja on Tuesday  which was attended by few invited officials from the Federal Ministry of Communications and Digital Economy, the Nigerian Communications Commission, other sister parastatals under the Ministry as well as critical Stakeholders in the telecoms sector, who joined the launch virtually in compliance with the Federal Government’s directives on social distancing.

L-R: Prof. Umar Danbatta, Executive Vice Chairman, Nigerian Communications Commission (NCC), Senator Obinna Ogba, Member, Senate Committee on Communications, Dr. Isa Ali Ibrahim Pantami, Minister of Communications and Digital Economy, Onyinye Willie-Pepple, Principal Manager, Licensing & Authorisation, NCC/winner, Quiz on SMP for NCC Staff; and Prof. Adeolu Akande, during the virtual launch of the Strategic Management Plan (SMP) 2020-2024 in Abuja on Tuesday.

According to the Minister, the launch of the SMP demonstrated the Commission’s serious improvement in performance matrix and its efforts in accelerating the implementation of the National Digital Economy Policy and Strategy (NDEPS) and the National Broadband Plan (NBP) 2020 – 2025 of the Federal Government.

“I feel very excited for the fact that there is a serious improvement in the performance of the Nigerian Communications Commission (NCC).

“The launch of this SMP 2020 – 2024 is a clear indication of that. When a parastatal is performing, it will create an innovative idea on how to be more successful.

“When a parastatal is not performing, you will not hear anything on how to implement policies and come up with different strategies and plans,” he said.

The Minister stated that despite the enhanced performance of NCC, there is a need for the Commission to redouble its efforts.

Dr. Isa Ali Ibrahim Pantami, minister of Communications and Digital Economy addressing audience at the launch.

“We need to challenge and ridicule our previous successes by setting new records through the implementation of this SMP 2020 – 2024. The NCC Management must ensure effective implementation of this SMP,” he added.

Earlier, Prof. Umar Danbatta, executive vice chairman (EVC) of NCC, said the SMP is the fulcrum that will aid the NCC in driving its telecom regulatory mandate in the fast evolving telecoms industry, in the next five years.

He said it will serve as a roadmap for the future of the Nigerian telecoms sector, taking into consideration the current and emerging trends in the industry and the numerous expectations of the diverse Stakeholders.

“The Federal Government’s economic diversification plans are focused on a robust digital economy, which will improve employment generation, as well as encourage innovation.

 

“This was prime in our minds during the formulation of the SMP. We have invested great time and effort in ensuring that this document is pragmatic, and I am very confident and excited in its completeness to successfully guide the Commission in achieving the set objectives. We are committed to the implementation of this SMP,” the EVC said.

Senator Oluremi Tinubu, chairman Senate Committee on Communications, who was represented by Senator Obinna Ogba praised the Commission for its exemplary performance and averred that the new SMP 2020 – 2024 would ensure the Commission is on course to deliver on the mandate of the Federal Government for a digital economy. Distinguished Senator Tinubu wished the Commission success in implementing the Plan.

Speaking in the same vein, Ms Helen Obi, deputy director, Corporate Planning, Strategy and Risk Management, said the development of the new SMP for the next five years was initiated with the lapse of the previous one and it would help the Commission to effectively harness its internal resources to deliver on expectations of its external stakeholders and the industry as whole.

“Our primary goal in organising the launch, therefore, is to present the finished work to our esteemed stakeholders and solicit your buy-in and support in ensuring that our shared vision and mission of providing best-in-class regulatory services towards achieving a digitized economy is sustainably accomplished,” she added.

Prof. Umar Danbatta, executive vice chairman (EVC) of NCC, addressing audience at the launch.

In their goodwill messages to the Commission, the Chairman, Association of Licensed Telecom Operators of Nigeria (ALTON), Gbenga Adebayo; President, Association of Telecoms Companies of Nigeria (ATCON), Olusola Teniola and President, National Association of Telecoms Subscribers (NATCOMS), who joined the launch virtually, congratulated the Commission and expressed their view that the SMP 2020 – 2024 will add the needed impetus to the implementation of national digital economy policy of the government.

Over 700 estimated guests, including representatives of ministries, departments and agencies (MDAs), Chief Executives of telecoms companies, the media, among others, joined the launch online.

At the same time, over 2,400 viewers watched the Facebook live video during the SMP launch.

 


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Ugo Onwuaso is an ICT enthusiast. He believes technology should be used for general good. He holds a Master of Public Administration (MPA) degree from the Lagos state University.

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Glo Simplifies Customers’ Access to Company’s Information

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Globacom has demystified what used to be a cumbersome task of getting company’s information from its website, a situation that had in the past, frustrated several customers from getting relevant information from company’s website.

It is now easy for companies and organizations to give their stakeholders free access to their websites through a service called Sponsored Data on the Globacom network.

Through the service, customers and other members of the public will be able to browse the website of the sponsoring company even when the members of public have no active data subscription.

Explaining the service, Globacom said companies would be able to buy data buckets and subsequently allow their existing and prospective customers or any other member of the public to access their websites, apps and other data services without having to expend their own data. The cost of access by the end-user is borne by the sponsoring companies.

Globacom in a statement disclosed that Sponsored Data service is a more targeted and effective method of inducing trial of the sponsoring company’s digital products as well as free trial and free sampling of its content.

The telecom operator said the service would give better return on investment (ROI) to the sponsoring companies, adding that it will facilitate over 70 per cent increase in customer engagement and foster incremental revenue through the engagement of new customers. The company said this service would be particularly beneficial to betting companies, IT and Technology companies, manufacturing concerns, banks, schools and others.

Globacom said staff of the sponsoring companies who are on the Glo network could also benefit from the sponsored data plans.

According to Globacom, there are various options for companies and organisations wishing to use the sponsored service as they are free to choose from sponsored data buckets ranging from 200GB to 50TB, according to their needs.

Globacom said “the plans are already available on the network and are valid for renewable 30 days.”

Globacom said it would continue to come out with solutions that would boost customer’s experience, especially at the period of CoVID-19 that has increased online activities of organisations, since most customers and staff of organisations have shifted to online activities in order to align with the new normal, brought about by COVID-19 pandemic that has negatively impacted on businesses.


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Samsung Galaxy S20 FE: Inspired by Fans for the Fans

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Samsung Electronics Co., Ltd. has revealed the Galaxy S20 Fan Edition (FE), the newest member of the Galaxy S20 series. Galaxy S20 FE is a premium flagship smartphone that includes innovations Galaxy fans told us they love most, and it is also made available at an accessible price point.

COVID-19 disrupted the world as we knew it and technology is now playing a more crucial role in our lives and that is why we created Galaxy S20 FE; to deliver flagship experiences to more consumers.

Samsung took select features of the Galaxy S20 series, such as the super smooth scrolling display, an AI-powered camera, advanced chipset, hyper-fast connectivity, all day battery, expandable storage, with a streamlined premium design, in order to create the all-new Galaxy S20 FE.

“The S20 FE is an extension of the Galaxy S20 family and is the start of a new way to bring meaningful innovation to even more people to let them do the things they love with the best of Galaxy.” Says Mr. Caden Yu, the Managing Director, Samsung Electronics West Africa

All you want, to do what you love

Express the best of yourself when out on a day trip or at night catching fun with a pop of color that reflects your personal style, attitude and personality. The S20 FE comes in variant colors of Cloud Red, Cloud Lavender, Cloud Mint and Cloud Navy.

With the S20 FE, the fun never stops. The pro grade camera and 30X Space zoom help you capture memorable moments whether near or far at day time.

Plus, the night mode multi-frame and powerful performance gets you through the fun nights and the 4500mAH battery keeps you on all day with little in between time to recharge using the 15W fast charging.

And since life can be unpredictable, the Galaxy S20 FE is water and dust resistant; IP68 rated. Better yet, when accidents happens, one can rest easy knowing the 24 months warranty and Screen repair offer that comes with Pre order has got your back.

Pre order

The S20 FE is available for pre order from the 9th of October with a Wireless Bluetooth earphones, Clear Standing cover and Screen repair offer. You also get a 4 month Free Subscription on YouTube premium. Trade In Discount Offer also available from Pre order. Trade in your old phones and enjoy discount on the S20 FE

Launch

The S20 FE would be officially available in the market from the 23rd of October. Visit any of our Samsung Experience Store nationwide for an amazing and pleasurable experience.

Device Specifications

With its variants of colors, S20 FE comes with a 6GB RAM/128GB ROM, a long lasting battery of 4500mAh with 15W fast charging, a 32MP selfie camera and a 120Hz Super-Amoled display.


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MTN Revv Programme: Experts Train SMEs on Customer Experience and Data Analytics

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Experts at the latest edition of the Revv Programme masterclass have trained SME owners how to improve customer experience and maximise data analytics to scale their business growth.

 

The virtual conference themed: “Redefining customer experience through effective customer relationship management and data analytics” which was held on Wednesday, September 23, 2020.

 

Panelists at the conference included the Olubayo Adekanmbi, Chief Transformation Officer, MTN Nigeria,  Ugonwa Nwoye, Chief Customer Relations Officer, MTN Nigeria, Adenike Ogunlesi, founder and Chief Responsibility Officer, Ruff N’ Tumble,  Chairman, Fasmi CRO Group, Prof. Ndubuisi Ekekwe and Principal consultant, Niche Customer Experience Consulting Firm, Debbie Akwara.

 

Olubayo Adekanmbi, who is an astute business leader and recognised data scientist, shared insights on the customer mindset in a post-COVID economy.

 

According to him, “Even though we are in a new normal, we are still dealing with a person who has the capacity to adjust to every environment.

 

“As SMEs we have to observe the environment, learn from it and take actions accordingly”.

 

Ugonwa Nwoye brings over 25 years of management experience across industries including Oil and Gas.

 

She advised the participating SMEs to pay attention to diverse customer channels as they arise.

 

“You need to meet the customers where they are. To achieve this, a good customer database is essential. You need to know the kind of channels your customer wants to be reached.”

 

While sharing her experience as an entrepreneur of over three decades, Adenike Ogunlesi emphasized that customers want to feel good where they spend their money.

 

“The most important thing is that regardless of the technological tools you deploy today, it is all about the experiential economy which is the way you make people feel.”

 

While thanking MTN for the Revv initiative she noted, “This sort of platform allows SMEs to learn much quicker than the opportunity we got thirty years ago, well done to MTN”.

 

The Revv Programme was launched in August by MTN Nigeria as an initiative to train over 10,000 SMEs by adopting a four-pronged approach that includes masterclass sessions, support with productivity tools, access to market and advisory initiatives.

 

The programme seeks to help SMEs relearn, readjust, and retool their businesses in a post-COVID economy.

 

Since inception, over 5,000 entrepreneurs have attended the Revv masterclasses with more than thirty business leaders and industry experts across different sectors facilitating the sessions.

 

Participants at the masterclasses have been enjoined to take full advantage of the programme for a chance to join Y’ello 200, an accelerator programme by MTN Nigeria where select small business owners will access a broad range of technology and productivity support tools in addition to expert advisory.

 


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