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Paper versus Digital: The Future of Work

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By Somesh Adukia

Digitization is revolutionizing the way businesses operate across the globe, and Africa is no exception. Over the past two years, remote and hybrid arrangements have become the norm in the workplace.

We have seen the proliferation of new digital tools and platforms to support hybrid work, such as video conferencing, cloud-based software, and collaboration platforms like Teams and Zoom.

IT teams have had to support this transition by providing technical support for these new digital tools and platforms, all the while ensuring cybersecurity and data protection, and managing remote access to company systems and applications.

The challenges of navigating digitization in a hybrid working world

Navigating digitization in a hybrid working model can be challenging for both businesses and IT teams.

Research conducted by Walnut Unlimited on behalf of Canon, shows that there is a divide between businesses and employees when it comes to hybrid working. While businesses think they are largely digital, employees are experiencing a host of niggling issues.

One of the most prevalent challenges facing employees working remotely is access to important documents, both digital and physical. This, combined with other related issues (such as difficulties with business processes, and having to visit the office to print, pick up or sign documents in person) suggests a wider problem – organizations have not yet completely rebuilt their business processes to function in a virtual environment.

As a result, we’re seeing employees struggling to perform basic steps in everyday document-based workflows, like processing invoices or contract approval, when outside of the office.

Moreover, equipping new workspaces has been a major challenge for IT teams.

According to 2021 research conducted by McKinsey, 65% of companies had increased spending on digital and technology during the global pandemic, despite significant cost cutting elsewhere in the business. This suggests that most companies are aware that they need to undertake digital transformation, fast.

According to our report, 71% of IT departments say that solutions that would support their hybrid working are not compatible with their legacy infrastructure.

Furthermore, 72% say their printers and scanners used in different locations were not designed to work together.

While companies may have the basics in place, most businesses have yet to rebuild their document-based processes for a new hybrid work. By creating a digital-first culture that empowers employees to work smarter, businesses can help ensure that their digital aspirations are aligned with the everyday work experiences of their workforce.

On the African continent, the challenges that employees face with technology are more complex than regions elsewhere. Some of these challenges are:

  1. Limited internet connectivity in parts of Africa: In many parts of Africa, internet connectivity is limited or unreliable, which can make it difficult to maintain consistent connectivity between employees working remotely and those working in the office.
  2. Limited access to hardware: In some cases, employees may not have access to the necessary hardware, such as laptops or smartphones, to effectively work remotely.
  3. Inadequate IT infrastructure: IT infrastructure in companies may not be equipped to handle the demands of hybrid work.
  4. Security concerns: Hybrid work can create new security risks for companies, particularly when employees are accessing company data and systems from remote locations.
  5. Lack of digital skills and expertise: Many countries face a shortage of skilled professionals in the tech sector, which can be a significant barrier to the adoption of digital solutions.

It’s important for businesses to recognize the unique challenges faced by employees in Africa and work to create solutions that meet their needs. To overcome some of these issues, companies can invest in improving internet connectivity and providing access to digital tools and technology to support remote work.

By addressing these challenges proactively, businesses and IT teams can help ensure a successful transition to a hybrid working model in Africa.

The transition to paperless operations

Despite the adoption of digital technologies in the workspace, businesses have still not moved to paperless operations. While digital solutions have made it less expensive and easier to store, retrieve and share information, paper documents still have a place in many business operations, especially in Africa.

A great deal of business on the continent still gets done on paper in the workspace via scanners, printers, photocopy machines and faxes. Many small-to-medium sized business operate in a paper centric environment, using paper as part of their everyday workflow and transactions.

One of the advantages of the blend of paper and digital in the hybrid workplace is its flexibility. The use of digital technologies allows for seamless collaboration across physical locations, while paper documents provide a sense of tangibility and familiarity that can be useful in certain contexts.

To make the most of the blend of paper and digital in the hybrid workplace, businesses must identify which processes require paper documents and which processes can be digitized. This may involve investing in document management systems, scanners, and other technologies that can facilitate the transition to digital workflows while maintaining the use of paper documents in specific contexts.

By identifying which processes require paper documents and which can be digitized, businesses can create a flexible and productive workflow that accommodates both in-person and remote work.

Somesh Adukia is Managing Director, Canon Central & North Africa


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E-Business

Firm Reports a 48% Increase in Malicious Packages Threatening Software Supply Chains

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Kaspersky’s Global Research and Analysis Team (GReAT) experts at the 10th annual Cyber Security Weekend – META 2025 held recently, talked about supply chain attacks and reported that by the end of 2024 a total of 14,000 malicious packages were found in open-source projects, a 48% increase compared to the end of 2023. 42 million versions of open-source packages have been examined by Kaspersky throughout 2024 in search for vulnerabilities.

Open-source is software with source code that anyone can inspect, modify, and enhance. Popular open-source packages include GoMod, Maven, NuGet, npm, PyPI, and others.

These are tools that power countless applications and help developers easily find, install, and manage pre-built code libraries, making it simpler to build software by reusing code others have written. Attackers take advantage of the popularity of these and other packages.

In March 2025, the Lazarus Group was reported to have deployed several malicious npm packages, which were downloaded multiple times before removal. These packages contained malware to steal credentials, cryptocurrency wallet data, and deploy backdoors, targeting developers’ systems across Windows, macOS, and Linux.

The attack leveraged GitHub repositories for added legitimacy, highlighting the group’s sophisticated supply chain tactics. Kaspersky’s GReAT also found other npm packages related to this attack. Malicious npm packages could have been integrated into web development, cryptocurrency platforms, and enterprise software, risking widespread data theft and financial losses.

In 2024, a sophisticated backdoor was discovered in XZ Utils versions 5.6.0 and 5.6.1, a widely used compression library in Linux distributions. Inserted by a trusted contributor, the malicious code targeted SSH servers, enabling remote command execution and threatening countless systems globally.

Detected before widespread exploitation due to performance anomalies, the incident highlighted the dangers of supply chain attacks. XZ Utils is integral to operating systems, cloud servers, and IoT devices, making its compromise a threat to critical infrastructure and enterprise networks.

In 2024, Kaspersky’s GReAT discovered that attackers uploaded malicious Python packages like chatgpt-python and chatgpt-wrapper to PyPI, mimicking legitimate tools for interacting with ChatGPT APIs.

These packages, designed to steal credentials and deploy backdoors, capitalised on the popularity of AI development to trick developers into downloading them. These packages could have been used in AI development, chatbot integrations, and data analytics platforms, endangering sensitive AI workflows and user data.

“Open-source software is the backbone of many modern solutions, but its openness is being weaponised. The 50% rise in malicious packages by the end of 2024 shows attackers are actively embedding sophisticated backdoors and data stealers in popular packages, which millions rely on.

“Without rigorous vetting and real-time monitoring, a single compromised package can trigger a global breach. Organisations need to secure the supply chain before the next XZ Utils-level attack succeeds,” comments Dmitry Galov, Head of Research Center for Russia and CIS at Kaspersky’s Global Research and Analysis Team.


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NDPC Probes Suspected Data Breach in Examination Centres

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Data Breach
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Nigeria Data Protection Commission (NDPC) has launched an investigation into allegations that the confidentiality and integrity of candidates’ personal data may have been compromised by hackers.

NDPC Probes Suspected Data Breach in Examination Centres

The Commission initiated the inquiry following concerns over possible data breaches during examinations.

Preliminary findings indicate that several examination centres may not have implemented adequate technical and organizational measures to safeguard candidates’ personal information, as required under data protection regulations.

Although the incident reportedly affected 379, 997 candidates, the NDPC’s investigation is poised to cover a systemic audit of data processing and third parties.

It will be recalled that JAMB recently admitted that a technical error on its platform affected a total of 379,997 candidates in 157 examination centres across Lagos and the South-East.

Further investigation led to the arrest of at least 20 suspects who are currently in the custody of the Department of State Services and the Nigerian Police Force.

 

 

 


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Nigeria Among Hotspots as Kaspersky Warns of Rising Ransomware Threat in Africa

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Cyber security firm, Kaspersky, has once again warned that sophisticated cybercriminals increasingly target Africa as ransomware and advanced persistent threats (APTs) escalate across the region.

Speaking at the company’s annual Cyber Security Weekend for the Middle East, Turkiye and Africa (META) region, the cybersecurity firm’s Global Research and Analysis Team highlighted growing digital threats affecting African nations.

Kenya, Nigeria, and South Africa emerged as hotspots, with Kenya recording one of the highest web threat incident rates at 20.1% in first quarter 2025.

“While ransomware is less prevalent in Africa due to lower levels of digitisation and economic constraints, countries like South Africa and Nigeria are seeing a sharp rise in attacks,” said Sergey Lozhkin, head of META and APAC regions at Kaspersky.

Kaspersky noted a 0.01 percentage point increase in African ransomware cases year-on-year, reaching 0.41%, still below global and Middle Eastern averages, but a troubling sign for the continent’s emerging digital infrastructure.

Experts warned that attackers are refining their tactics, shifting focus to unconventional entry points like IoT devices, smart appliances, and misconfigured hardware.

“As these economies expand digitally, sectors such as manufacturing, finance and government are becoming key targets,” said Lozhkin

The cyber-crime landscape is evolving quickly, fuelled by AI tools and dark web access to large language models, which enable less skilled actors to launch convincing phishing and malware campaigns.

Groups like FunkSec, which uses AI-generated code and a low-cost ransom model, are redefining ransomware operations.

“African organisations face the dual challenge of expanding digital footprints and limited cybersecurity awareness. This makes layered defense strategies, including network segmentation, real-time monitoring and regular staff training, essential,” stated Lozhkin

Kaspersky continues to monitor 25 active APT groups in the META region, including SideWinder and MuddyWater, some of which are known to target African institutions.

To bolster defenses, the firm recommends using tools such as its free Anti-Ransomware Tool for Business and the Kaspersky Next suite for threat visibility and response.

 


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