News
PIC Solutions Optimizes Effectiveness
Stephen Leonard, chief executive officer of PIC Solutions, a leading specialist credit risk solutions company in the EMEA region with offices in several regions of Africa was at the just concluded CardExpo that held at the Civic Centre, Ozumba Mbadiwe Street, Victoria Island, Lagos.
In an exclusive interview with Nigeria CommunicationsWeek, Leonard revealed that the company that delivers integrated analytics, consulting, software solutions and credit scoring to more than thirty countries of the world has been in business for over ten years.
Leonard said the company so far has six clients in Nigeria and that from experience he has observed that one of the problems facing the banks is bad debt and said that with CollectSmart, a collection management system that combines industry best practices, leading edge functionality and the best aspects of many credit management systems into a single powerful and practical collections solution, banks can reduce the incidence of bad debt.
According to him, CollectSmart combines business segmentation with the allocation of appropriate and differentiated actions to individual customer profiles all accessed via an easy to use interface. Features of the solution include: control of multiple portfolios independently or at consolidated level, user controlled segmentation trees and allocation of actions, real-time allocation of collectors to work queues, customized user friendly collections screens among others.
Leonard intimated that the collections arena is complex and that utilizing a combination of strategy, technology and human capital to achieve the organizations goals becomes inevitable even as he said that what differentiates the best companies from the rest is the ability to effectively mange a number of key areas such as collections costs, recoveries, customer interactions and collections resources .
Further he said what will be interesting to banks and telecommunication companies is Credit Bureau which he said holds the whole data of other banks on a particular creditor. Leonard explained that the product introduced to the Nigeria market in the past seven weeks, is a strong tool that can help telcos to know the financial standing of their postpaid applicants.
In their consulting solutions, Leonard informed that their consulting professionals provide a wide range of customer management solutions which deliver business benefits throughout the entire credit life cycle, from initial marketing pre-screening to applications processing, collections, portfolio management, provisioning and charge-off policies while in the fraud management , their specialist personnel have a track record of adding value across the entire fraud life cycle – from point of application to compromise and usage.
News
NIGCOMSAT Adopts Government’s Performance System

Nigerian Communications Satellite (NIGCOMSAT) Ltd, in a strategic move to modernise its operations and foster a results-oriented workforce, has officially adopted the Federal Government’s Performance Management System (PMS).

The initiative, aimed at driving efficiency and institutionalising accountability, was marked by an intensive staff training program designed to align the agency’s operations with national performance goals and the Presidency’s vision for a digital-first public sector.
According to a statement from Stephen Kwande, the Agency’s acting head of Corporate Affairs, “the transition to PMS is a departure from historical evaluation methods. The new system is designed to provide real-time performance tracking and instill a stronger work ethic across all directorates”.
Welcoming participants, Mrs. Jane Nkechi Egerton-Idehen, managing director/CEO of NIGCOMSAT, represented by Abiodun Attah, executive diirector, Technical Services, described the adoption as “long overdue.”
She emphasised that the system is critical for ensuring that NIGCOMSAT contributes effectively to Nigeria’s broader digital economy targets.
In her opening remarks, Mrs. Chinwe Udogu, general manager, Human Resources Management, expressed NIGCOMSAT’s enthusiasm for the program, urging staff to dedicate themselves fully to the three-day training.
She noted that the exercise was pivotal in repositioning the company to achieve its highest aspirations.
The training consultant, Mrs. Njoku Chioma, said the program is expected to drive culture change, automate work processes, and strengthen institutional performance.
The three-day training, jointly organised by the Office of the Head of Service of the Federation and NIGCOMSAT Management, covers key themes including:
• Overview of the FCSSI25 as an institutional performance-driven Federal Civil/Public Service
• Service culture and workplace attitude in the Nigerian public sector
• Implementation of the Performance Management System in NIGCOMSAT
• Application of Artificial Intelligence tools to enhance performance in the Nigerian public sector
The move comes at a time when NIGCOMSAT is expanding its footprint, with recent initiatives like the 2026 SpaceTech Accelerator Programme and partnerships for grassroots digital skills training.
By strengthening its internal management framework, the agency aims to ensure that its technical advancements in satellite technology are matched by an equally efficient administrative engine.
News
Nearly 90% of Organizations Prefer Outsourced or Hybrid Models for their SOC

Most companies choose to outsource at least part of their Security Operations Center (SOC), with a significant number adopting SOC-as-a-Service (SOCaaS), according to global research by Kaspersky.

This strategic move enables organisations to benefit from round-the-clock protection, ensure compliance with regulatory standards and leverage advanced cybersecurity solutions and qualified expertise that are often beyond their internal capabilities.
As cyberthreats become increasingly sophisticated, organisations are rethinking how they build and operate their Security Operations Centers. With this in mind, Kaspersky carried out a comprehensive global survey to identify the main motivations, strategic goals, and potential challenges associated with its planning and implementation¹.
The findings of this research revealed that 64% of companies plan to outsource part of their SOC, combining internal capabilities with external expertise.
Meanwhile, over a quarter of respondents (26%) are ready to fully implement an SOC-as-a-Service (SOCaaS) model. By contrast, only 9% plan to build their SOC entirely in-house, highlighting the growing challenges of maintaining round-the-clock monitoring and attracting qualified specialists.
SOC outsourcing enables organisations to delegate selected SOC functions or even the entire operational cycle to a trusted external provider. This approach can include a variety of services:
Design and architecture of the SOC.
Deployment and maintenance of SOC technologies.
Monitoring and analysis by external security analysts.
Consulting and training services.
Full SOCaaS delivery, where the provider handles detection, investigation and response around the clock.
Most companies prefer maintaining strategic tasks internally, whilst leveraging external teams and advanced technologies for operational and highly technical workloads. Among organisations planning to outsource SOC functions, the most commonly delegated tasks to third-party providers included solution installation and deployment (55%), solution development and provisioning (53%), and SOC design (47%).
When engaging external SOC specialists, companies also showed a clear preference for augmenting specific roles, with first-line analysts (61%) and second-line analysts (52%) being the most in-demand among external specialists. These figures illustrate that companies focus more on frontline and intermediate security tasks, such as monitoring and responding to threats.
Why do organisations choose SOC outsourcing?
The leading motivator for SOC outsourcing is the need for 24/7 protection (55%) – an operational requirement many internal teams cannot sustain alone. Another highly cited benefit is reducing workload on internal IT security specialists (47%), enabling teams to focus on strategic tasks.
Additionally, access to advanced solutions and technologies (42%) and external support to ensure compliance with regulatory requirements and standards (41%) further drive the decision to outsource, highlighting the value of specialised expertise and cutting-edge tools such as XDR, MDR, MXDR and others.
Budget optimisation is important for only 37% of companies – indicating that the primary value of outsourcing lies in improved protection, not just cost savings.
“The trend towards outsourcing SOC functions, whether fully or partially, is primarily driven by the necessity for enhanced operational focus and strategic agility. By shifting routine and technical tasks externally, organisations are able to concentrate on high-value activities such as strategic decision-making and orchestrating responses to sophisticated threats.
“Moreover, this approach often results in considerable cost efficiencies, allowing for optimised resource allocation. Ultimately, this model transforms the SOC into a critical strategic capability, directly contributing to business continuity,” comments Sergey Soldatov, Head of Security Operations Center at Kaspersky.
News
DHQ Indicts Brigadier General Abubakar Sadiq, 15 Others in Alleged Coup Plot againt Tinubu

Defence Headquarters (DHQ) has made public the full names of 16 officers of the Armed Forces of Nigeria indicted by a Special Investigative Panel over alleged serious misconduct, including an alleged coup plot against President Bola Tinubu.

The officers suspected to be involved in the coup plot include a brigadier general, a colonel, four lieutenant colonels, five majors, two captains, a lieutenant, a lieutenant commander and a Squandron Leader.
Major General Samaila Uba, director of Defence Information, disclosed this on Monday, stating that the panel had concluded its investigation and established that the affected officers had cases to answer.
According to him, the indicted officers will face a military Court Martial in line with established procedures and existing regulations.
Major Gen. Uba said the probe examined the circumstances surrounding the conduct of the officers and identified actions “inconsistent with the ethics, values and professional standards expected of members of the Armed Forces of Nigeria.”
He stressed that the exercise was purely disciplinary and aimed at preserving internal discipline, cohesion and operational effectiveness, adding that the Armed Forces remain loyal to the Constitution and Nigeria’s democratic order.
- Brigadier General Musa Abubakar Sadiq (Nasarawa, 44th Regular Course)
- Colonel M. A. Ma’aji (Niger, 47th Regular Course)
- Lieutenant Colonel S. Bappah (Bauchi, 56th Regular Course)
- Lieutenant Colonel A. A. Hayatu (Kaduna, 56th Regular Course)
- Lieutenant Colonel Dangnan (Plateau, 56th Regular Course)
- Lieutenant Colonel M. Almakura (Nasarawa, 56th Regular Course)
- Major A. J. Ibrahim (Gombe, 56th Regular Course)
- Major M. M. Jiddah (Katsina, 56th Regular Course)
- Major M. A. Usman (Federal Capital Territory, 60th Regular Course)
- Major D. Yusuf (Gombe, 59th Regular Course)
- Major I. Dauda (Jigawa, DSSC 38)
- Captain I. Bello (DSSC 43)
- Captain A. A. Yusuf
- Lieutenant S. S. Felix (DSSC)
- Lieutenant Commander D. B. Abdullahi (Nigerian Navy)
- Squadron Leader S. B. Adamu (Nigerian Air Force)
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