Connect with us

Telecom

Pomp, Fervour as NCC Marks TCP @ 10

Published

on

Eugene Juwah, EVC, NCC
Kindly share this post

Encomiums poured ceaselessly last Friday at the event to mark the 10th anniversary of the Telecom Consumer Parliament (TCP), the alternative dispute resolution (ADR) mechanism of the Nigerian Communications Commission (NCC) as excited stakeholders toasted to the success and longevity of the platform designed by the Commission to bring stakeholders in the telecommunications industry together with the aim of resolving consumer complaints, Nigeria CommunicationsWeek can report.

The event which was held in Lagos attracted the crème of the telecommunications industry; all which spared glowing commendations for the NCC for setting the TCP that also informs and educates stakeholders on topical issues that affect the industry.

Mrs. Omobola Johnson, minister of Communication Technology, commended the NCC for the establishment and management of the TCP, adding that more could be achieve through consumers’ continued suggestions.

Johnson, said that the establishment of TCP by the nation’s telecom regulatory body 10 years ago was first of its kind in the history of telecommunication.

This, she added, had earned the Commission great commendation from the International Telecommunication Union and respect in the eyes of other nations’ regulatory bodies.

Johnson who was represented at TCP’s 10th Anniversary in Lagos by Engineer Festus Daudu, director, Spectrum Management in the Ministry, charged telecom consumers on useful suggestions capable of assisting government and the Commission in policy direction and regulatory framework. 

“The Parliament since inception has made great impact and contributed to the development of telecommunication in the country. It has also assisted the Commission in its regulatory processes to ensure that both the service providers and the consumers all benefit from each other,” the Minister said.

On his part, Dr. Eugene Juwah, executive chairman and chief executive officer of NCC, said that the TCP’s edition was special due to the commemoration of the 10th anniversary on one hand and the celebration of the consumer as a king, on the other hand.

“Taking you through memory lane, Nigeria has witnessed a voice telephone revolution in the last 12 years when the total connected lines was mere 400,000 in 2001. Today, the total active lines in the country have reached a phenomenal 117 million as at the end of January 2014.  The next revolution is out regulatory agenda is ‘Broadband Revolution’”. He added

Acknowledging the role of Broadband to national development, Juwah said, the Federal Government has taken several steps including the articulation of a national broadband plan as well as continually taking steps at providing an enabling environment for the development of infrastructure that will support the growth and access to broadband services at affordable cost to consumers.

The framework to support the broadband infrastructure has been fully articulated and is being implemented by the Commission as reflected in the Open Access model adopted for the country.

Earlier in a welcome address, Maryam Bayi, director, Consumer Affairs Bureau at NCC, said the NCC receives complaints daily from its automated call centres from aggrieved subscribers over poor quality of service, drop calls and unsolicited text messages sent by operators.

By implication, many Nigerians are following the trends in the industry to register their grievances.

Bayi said at various occasions, operators had been invited for a meeting with the commission where they had received instructions to desist from dispatching unsolicited SMS, warning that operators would be sanctioned for failure to comply with the directive.

As part of pragmatic steps taken by the commission to ensure improved quality of service, the Director of Consumer Affairs Bureau said NCC has set up Quality of Service Unit in the commission to receive consumers’ complaints and protect their interests.

Bayo said that in the last 10 years, NCC has been addressing critical issues like quality of service, regulations for consumers, mobile number portability (MNP), among others.

She pointed out that NCC, specifically, initiated MNP for subscribers in order to promote competition among service operators as well as address the issue of poor quality of service in Nigeria.

Nigeria CommunicationsWeek can also report that the event attracted industry wide approval and commendations from operators and consumer s.

Wale Goodluck, corporate services executive at MTN Nigeria, said that TCP has become an invaluable platform to ascertain consumers’ needs and complaints, adding that the MTN as a network holds consumer satisfaction high.

He commended NCC’s vision in setting up the Parliament, which according to him has lived up to its expectations in the last 10 years.

Goodluck maintained that MTN through its various programmes has affected the lives of consumers positively, especially through the MTN Foundation programmes.

 Nodding in agreement, Osondu Nwokoro, director of Regulatory Affairs, Airtel Nigeria, said the operator has not relented in heeding to consumers’ requests emanating from TCP sessions.

He added that Airtel is building a network the consumers shall remain proud of, hence TCP sessions provided them with knowledge on the directions, aspirations and demands of the consumers.

Also, Olajide Aremu, head of Network Operating Centre (NOC), Glo, said the network has always identified with the consumers, especially the students.

He said due to the opportunities provided by NCC through TCP, Glo has carved a niche for itself in the hearts of educational institutions hence it has connected several educational institutions with more on the line.

 Hajia Hauwa  Barkindo, a consumer who made it all the way from Kano state advised  telecommunications subscribers  to avail themselves of the TCP in resolving issues affecting them.

“I think the NCC has provided the best platform for consumer education and tackling the issues in the industry, it is left for us (consumers to use this platform”  Barkindo, added.

The high point of the event was the presentation of awards to some telecom companies for their resolving issues affecting consumers with Etisalat bagging the best network award at the anniversary.  


Kindly share this post

Nigeria CommunicationsWeek believes that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. So since 2007, we have devoted our energy to independent reportage of technology and how they affect lives.

Telecom

Study Shows Blocks in Telegram are Pushing the Underground Out

Published

on

Kindly share this post

Modern messengers, such as WhatsApp, Telegram, Signal and others, are often used for illicit purposes. Kaspersky Digital Footprint Intelligence has conducted an in-depth monitoring of over 800 blocked cybercriminal Telegram channels between 2021 and 2024.

While a range of illegal activities continues to be hosted on the platform, its environment has become noticeably more challenging for sustained underground operations.

Telegram’s bot framework and other built-in features make for a low-effort ecosystem for the underworld.

A single bot can simultaneously manage queries, process cryptocurrency payments, and instantly deliver stolen bank cards, info-stealer logs, phishing kits, or DDoS attacks to hundreds of buyers per day, often without operator involvement.

Unlimited, non-expiring file storage eliminates the need for external hosting when distributing multi-gigabyte database dumps or stolen corporate documents. This frictionless automation naturally favours high-volume, low-price, low-skill offerings, such as leaked bank cards or other data, hosting malware, etc.

High-value, trust-dependent deals (for instance, zero-day vulnerability information) still remain on reputation-gated dark-web forums.

Kaspersky researchers found two clear trends related to illegal activities on Telegram. The average lifespan of shadow channels has increased, with the proportion of channels surviving over nine months more than tripling in 2023-2024 compared to 2021–2022. At the same time, Telegram’s blocking activity has risen significantly.

Monthly takedown figures recorded since October 2024 – even at their lowest – are comparable to the peak levels seen throughout 2023, and the overall pace continued to accelerate in 2025. This impedes malicious activities.

Other disadvantages of Telegram for cybercriminals include the lack of default end-to-end (E2E) encryption for chats, the inability to use their own servers for communication (due to the messenger’s centralised infrastructure), and closed server-side code, which makes it impossible to verify its functionality.

As a result, several established underground communities, including the nearly 9,000-member BFRepo group and the Angel Drainer malware-as-a-service operation, have already begun shifting primary activity to other platforms or proprietary messengers, citing repeated disruptions of their activities on Telegram.

“Fraudsters find Telegram a convenient tool for many malicious activities, but the risk-reward balance is clearly shifting. Channels are managing to stay online longer than a couple of years ago, yet the dramatically higher volume of blocks means operators can no longer count on long-term stability.

“When a storefront or service disappears overnight – and sometimes reappears only to be removed again weeks later – building a reliable business becomes much harder. We’re starting to see the early stages of migration as a direct consequence,” comments Vladislav Belousov, Digital Footprint Analyst at Kaspersky.


Kindly share this post
Continue Reading

Telecom

Galaxy Backbone Marks Two Decades of Powering Nigeria’s Digital Evolution

Published

on

Kindly share this post

Galaxy Backbone Limited (GBB), the Federal Government’s leading ICT infrastructure and shared services provider, will mark its 20th anniversary in June 2026 with a grand celebration that reflects two decades of innovation, resilience, and national impact.

Since its inception in 2006, Galaxy Backbone has been at the heart of Nigeria’s digital transformation journey; building the technological foundation that supports modern government operations and public service delivery. What began as a bold vision to connect government has grown into a critical national platform that drives efficiency, transparency, collaboration and innovation across the public sector.

Over the last 20 years, GBB has helped redefine how government works. By providing secure connectivity, enterprise-grade data centre services, cloud platforms, and digital collaboration tools, Galaxy Backbone has enabled Ministries, Departments and Agencies (MDAs) to move from fragmented, paper-based processes to more integrated, technology-driven systems.

This transformation has improved government-to-government coordination, strengthened engagement with businesses, and enhanced the delivery of services to citizens. Today, the digital infrastructure powered by Galaxy Backbone supports thousands of government users, hundreds of institutions, and critical national platforms that Nigerians rely on daily.

A key part of this journey has been the Federal Government of Nigeria’s investment, managed by GBB in robust national infrastructure, high-capacity and world class data centres, fibre-optic connectivity across multiple states, secure hosting services, and shared platforms that have helped government operate more efficiently and responsively. These contributions have played a pivotal role in Nigeria’s progress toward a more digital, agile and citizen-centered public service.

Galaxy Backbone’s impact has earned both national and global recognition. In 2025, the organisation was ranked first overall in the Federal Government Website Performance Scorecard, reflecting its commitment to excellence in digital service delivery. Internationally, GBB, a couple of years ago, received the prestigious United Nations Public Service Award, a testament to its leadership in promoting a whole-of-government approach to digital transformation.

As GBB celebrates two decades of service, this milestone is more than an organisational anniversary; it is a celebration of Nigeria’s digital evolution. It is an opportunity to appreciate how collaboration between government, industry partners, technology providers, and dedicated public servants has helped build a stronger, more connected nation.

The June 2026 anniversary celebration will bring together stakeholders from across the public and private sectors to reflect on the journey so far, acknowledge the partnerships that have shaped this success, and chart an ambitious course for the future. It will highlight how collective effort, shared vision, and innovation have positioned Galaxy Backbone as a strategic national asset.

Looking ahead, Galaxy Backbone remains committed to deepening digital transformation across the country; expanding infrastructure, strengthening cybersecurity, enhancing service delivery, and supporting the Federal Government’s drive for a smarter, more efficient and digitally empowered Nigeria.

At 20 years, Galaxy Backbone stands proud of its past, confident in its present, and inspired by the limitless possibilities ahead.

 


Kindly share this post
Continue Reading

Telecom

Galaxy Backbone Marks 20 Years, Tops FG Website Scorecard

Published

on

Kindly share this post

Galaxy Backbone Limited (GBB), Nigeria’s leading federal ICT infrastructure provider, has announced its 20th-anniversary celebration for June 2026, marking two decades since unifying government’s fragmented digital landscape into a secure national platform.

Galaxy Backbone Marks 20 Years, Tops FG Website Scorecard

Galaxy Backbone

The announcement by Head of Media and Corporate Communications Chidi Okpala follows GBB’s top ranking in the 2025 Federal Government Website Performance Scorecard by the Bureau of Public Service Reforms, cementing its leadership in digital service delivery and transparency.

Managing Director Professor Ibrahim Adepoju Adeyanju described the milestone as celebrating Nigeria’s shift from paper-based silos to a cloud-first, integrated government. Achievements include the UN Public Service Award for 1-GOV.net, high-speed fiber deployment for G2G and G2B interactions, IPPIS payroll rollout, and pandemic-era digital support.

The June event will gather public-private stakeholders, global tech partners, and policymakers to unveil GBB’s next-decade roadmap emphasising cybersecurity, AI in public service, and rural connectivity.

GBB positions itself at the forefront of Nigeria’s 2030 digital nation drive, with 20 years of innovation signaling a smarter, connected future.


Kindly share this post
Continue Reading

Trending