Telecom
Pomp, Fervour as NCC Marks TCP @ 10

Encomiums poured ceaselessly last Friday at the event to mark the 10th anniversary of the Telecom Consumer Parliament (TCP), the alternative dispute resolution (ADR) mechanism of the Nigerian Communications Commission (NCC) as excited stakeholders toasted to the success and longevity of the platform designed by the Commission to bring stakeholders in the telecommunications industry together with the aim of resolving consumer complaints, Nigeria CommunicationsWeek can report.
The event which was held in Lagos attracted the crème of the telecommunications industry; all which spared glowing commendations for the NCC for setting the TCP that also informs and educates stakeholders on topical issues that affect the industry.
Mrs. Omobola Johnson, minister of Communication Technology, commended the NCC for the establishment and management of the TCP, adding that more could be achieve through consumers’ continued suggestions.
Johnson, said that the establishment of TCP by the nation’s telecom regulatory body 10 years ago was first of its kind in the history of telecommunication.
This, she added, had earned the Commission great commendation from the International Telecommunication Union and respect in the eyes of other nations’ regulatory bodies.
Johnson who was represented at TCP’s 10th Anniversary in Lagos by Engineer Festus Daudu, director, Spectrum Management in the Ministry, charged telecom consumers on useful suggestions capable of assisting government and the Commission in policy direction and regulatory framework.
“The Parliament since inception has made great impact and contributed to the development of telecommunication in the country. It has also assisted the Commission in its regulatory processes to ensure that both the service providers and the consumers all benefit from each other,” the Minister said.
On his part, Dr. Eugene Juwah, executive chairman and chief executive officer of NCC, said that the TCP’s edition was special due to the commemoration of the 10th anniversary on one hand and the celebration of the consumer as a king, on the other hand.
“Taking you through memory lane, Nigeria has witnessed a voice telephone revolution in the last 12 years when the total connected lines was mere 400,000 in 2001. Today, the total active lines in the country have reached a phenomenal 117 million as at the end of January 2014. The next revolution is out regulatory agenda is ‘Broadband Revolution’”. He added
Acknowledging the role of Broadband to national development, Juwah said, the Federal Government has taken several steps including the articulation of a national broadband plan as well as continually taking steps at providing an enabling environment for the development of infrastructure that will support the growth and access to broadband services at affordable cost to consumers.
The framework to support the broadband infrastructure has been fully articulated and is being implemented by the Commission as reflected in the Open Access model adopted for the country.
Earlier in a welcome address, Maryam Bayi, director, Consumer Affairs Bureau at NCC, said the NCC receives complaints daily from its automated call centres from aggrieved subscribers over poor quality of service, drop calls and unsolicited text messages sent by operators.
By implication, many Nigerians are following the trends in the industry to register their grievances.
Bayi said at various occasions, operators had been invited for a meeting with the commission where they had received instructions to desist from dispatching unsolicited SMS, warning that operators would be sanctioned for failure to comply with the directive.
As part of pragmatic steps taken by the commission to ensure improved quality of service, the Director of Consumer Affairs Bureau said NCC has set up Quality of Service Unit in the commission to receive consumers’ complaints and protect their interests.
Bayo said that in the last 10 years, NCC has been addressing critical issues like quality of service, regulations for consumers, mobile number portability (MNP), among others.
She pointed out that NCC, specifically, initiated MNP for subscribers in order to promote competition among service operators as well as address the issue of poor quality of service in Nigeria.
Nigeria CommunicationsWeek can also report that the event attracted industry wide approval and commendations from operators and consumer s.
Wale Goodluck, corporate services executive at MTN Nigeria, said that TCP has become an invaluable platform to ascertain consumers’ needs and complaints, adding that the MTN as a network holds consumer satisfaction high.
He commended NCC’s vision in setting up the Parliament, which according to him has lived up to its expectations in the last 10 years.
Goodluck maintained that MTN through its various programmes has affected the lives of consumers positively, especially through the MTN Foundation programmes.
Nodding in agreement, Osondu Nwokoro, director of Regulatory Affairs, Airtel Nigeria, said the operator has not relented in heeding to consumers’ requests emanating from TCP sessions.
He added that Airtel is building a network the consumers shall remain proud of, hence TCP sessions provided them with knowledge on the directions, aspirations and demands of the consumers.
Also, Olajide Aremu, head of Network Operating Centre (NOC), Glo, said the network has always identified with the consumers, especially the students.
He said due to the opportunities provided by NCC through TCP, Glo has carved a niche for itself in the hearts of educational institutions hence it has connected several educational institutions with more on the line.
Hajia Hauwa Barkindo, a consumer who made it all the way from Kano state advised telecommunications subscribers to avail themselves of the TCP in resolving issues affecting them.
“I think the NCC has provided the best platform for consumer education and tackling the issues in the industry, it is left for us (consumers to use this platform” Barkindo, added.
The high point of the event was the presentation of awards to some telecom companies for their resolving issues affecting consumers with Etisalat bagging the best network award at the anniversary.
—
Telecom
FG Seeks to Half Burkina Faso’s Internet Cost while Nigerians Pay more

Nigeria is partnering with Burkina Faso on Project Building Resilient Digital Infrastructure for Growth (BRIDGE), to extend terrestrial fiber-optic routes through Niger and Benin, aiming to cut Burkina Faso’s internet transit costs by up to 50 percent.

Dr. ‘Bosun Tijani, minister of Communications, Innovation and Digital Economy and Dr. Aminata Zerbo-Sabané, his Burkinabe counterpart, have sealed a deal to establish a joint technical committee for regional digital integration at a meeting in Ouagadougou, Burkina Faso’s capital.
At the centre of the discussions was BRIDGE, Nigeria’s connectivity initiative aimed at expanding access to faster, more affordable and resilient internet infrastructure.
Under the proposed collaboration, technical teams from both countries will assess connectivity routes linking Nigeria to Burkina Faso through Nigeria-Niger-Burkina Faso and Nigeria-Benin-Burkina Faso corridors.
The assessment is expected to identify a viable pathway for lowering Burkina Faso’s internet connectivity costs by up to half.
The two countries also agreed to establish a Technical Working Committee to develop an implementation framework for the partnership.
The cooperation will extend beyond fibre infrastructure to other areas of the digital economy.
Nigeria and Burkina Faso plan to explore collaboration on digital skills and talent development, including the potential sharing of Nigeria’s 3 Million Technical Talent (3MTT) model.
The countries will also seek to strengthen ties between their startup ecosystems, support Burkina Faso’s Innovation Campus and collaborate on artificial intelligence, local-language technologies, shared computing infrastructure, cybersecurity and research.
Tijani said the engagement forms part of Nigeria’s broader outreach to neighbouring countries, following a recent visit to Benin Republic, with planned engagements in Niger and Chad.
Federal government said the broader objective is to leverage the country’s expanding digital infrastructure and capabilities to support shared economic opportunities across borders, strengthen regional digital integration and position Nigeria as a digital gateway connecting West Africa and the Sahel.
As the federal government is thinking os helping Burkina Faso, Nigeria’s internet cost is too high.
The cost of internet in Nigeria is driven by a 50% tariff floor increase approved by the Nigerian Communications Commission (NCC), pushing average mobile data to over ₦431 per GB.
Major telecom networks, fiber providers, and satellite services like Starlink have raised prices due to severe inflation, local currency devaluation, and expensive diesel maintenance for cell towers.
Telecom
Airtel Nigeria Adds Over 1,000Cell Sites in Nationwide Expansion to Surpasses 17,000

Airtel Nigeria is approaching the 18,000-cell-site mark as the telecommunications operator accelerates network deployment across the country, adding more than 1,000 new sites annually and extending high-speed mobile connectivity deeper into rural communities.

The expansion places Airtel as an operator making one of the largest sustained infrastructure commitments to Nigeria’s digital economy, with the company’s network now spanning all 774 Local Government Areas in the country.
More than 99 percent of Airtel Nigeria’s sites are 4G-enabled, with the company continuing to add new capacity and upgrade existing infrastructure as demand for mobile connectivity rises. Airtel Africa’s latest annual report said the Nigerian operation added more than 1,050 new sites during its 2025-26 financial year.
The pace represents a significant increase from the approximately 15,000 sites Airtel operated two years ago. By early 2026, the operator had crossed 17,000 sites, after adding about 2,000 sites in two years.
The current expansion has also taken the network further into locations that have historically been underserved by telecommunications infrastructure. These communities include Kukawa, Borno State; Okomu-Udo, Edo State; Chimbi, Niger State; Orile Ijaiye, Oyo State; Kopii, Benue State; and Aran-Orin, Kwara; among others.
Airtel has previously said a significant portion of its network investments is targeted at deep rural communities, small towns and the fringes of major cities. At a media roundtable in February, Chief Executive Officer, Dinesh Balsingh, said the company intended to maintain the large scale of network expansion during 2026.
“Everyone has the right to digital connectivity, including people in deep rural markets and small communities,” Balsingh said.
The impact of the growth extends beyond the ability to make calls or browse the internet. Wider network availability gives families more reliable access to one another, enables businesses to communicate with customers and suppliers, and supports access to digital banking, education, healthcare and government services.
For farmers in remote areas, mobile connectivity can provide access to current crop prices, weather information, market information and agricultural advisory services. For small businesses, reliable mobile data supports payments, customer acquisition, logistics and digital commerce. For communities, connectivity can improve access to health and social services and help residents participate more fully in the digital economy.
Airtel’s network strategy is also increasingly focused on improving the experience delivered through the infrastructure already in place. In 2025, the company upgraded capacity on about a quarter of its existing sites, deploying higher-capacity radios and moving portions of its backhaul from microwave to fibre.
The operator has also reported a continued addition of spectrum to strengthen its spectrum position. Since November 2025, it has added 20MHz spectrum, which is on track for full integration on all sites this quarter.
Balsingh said the company’s investment programme was designed to improve coverage, capacity and resilience, with the benefits ultimately reflected in the quality of service experienced by customers.
“We have invested with discipline and clarity to strengthen our network nationwide. Those investments are now translating into measurable improvements in performance, customer experience and reach, including in underserved communities,” he said.
Third-party measurements have also continued to provide evidence of changing network performance in Nigeria. Ookla’s Speedtest Global Index, for example, reported a median mobile download speed of 97.74 Mbps for Nigeria in June 2026.
For Airtel, the network expansion not only extends the geographical footprint; but also increases the speed, capacity and stability available to existing customers.
Director of Marketing, Ismail Adeshina, said the company’s network investments were ultimately aimed at making connectivity more useful in the everyday lives of Nigerians, as increasing numbers of consumers, families and businesses depend on mobile services for communication, commerce and access to essential services.
Airtel’s infrastructure programme is also contributing to the wider development of Nigeria’s digital economy.
“With mobile connectivity increasingly serving as the platform for financial services, commerce, education, healthcare, agriculture and enterprise, expanding the physical network effectively increases the number of Nigerians able to participate in those activities,” Adeshina said.
Telecom
Nigerian Startup Act: NITDA Calls for Stronger Inter-Agency Collaboration

National Information Technology Development Agency (NITDA) is calling for a unified, cross-sector push to translate the framework of the Nigerian Startup Act (NSA) into practical benefits for local entrepreneurs and investors.

The Director-General of the National Information Technology Development Agency (NITDA), Kashifu Inuwa, CCIE, represented by the National Coordinator, Office for Nigerian Digital Innovation (ONDI), Ms Victoria Fabunmi, in a group photograph with participants from various Ministries, Departments and Agencies (MDAs) at the Nigerian Startup Act (NSA) Incentives Activation Co-Creation Workshop in Abuja.
Speaking at the NSA Incentives Activation Co-Creation Session in Abuja, organised by NITDA’s subsidiary, the Office for Nigerian Digital Innovation (ONDI), the NITDA boss stressed that while enacting the legislation was a historic milestone, its ultimate success will be measured by its tangible impact on everyday tech ventures.
Delivering remarks on behalf of NITDA Director-General Kashifu Inuwa, ONDI National Coordinator Victoria Fabunmi emphasised that Nigeria must now transition from policy design to operational delivery.
Inuwa noted that while early structural achievements such as setting up the Startup Consultative Forum and launching the digital startup portal have established vital channels for dialogue, the true test of the law lies in whether founders can easily access the relief and resources promised to them.
He said the establishment of the Startup Consultative Forum and its governance structures had created an important platform for sustained engagement among stakeholders, but stressed that the real test of the legislation would be its impact on businesses operating within the innovation ecosystem.
According to him, government agencies, private-sector actors and other ecosystem stakeholders must work collectively to remove institutional bottlenecks and ensure that startups can access the opportunities created by the Act.
Inuwa said the participating institutions possessed different mandates, resources and policy instruments that, if properly coordinated, could significantly improve the operating environment for Nigerian startups.
“We want to go to the next level. We want to be able to say that the actors in our ecosystem have been able to benefit significantly from the legislation that has been passed, and it wouldn’t happen without everyone sitting in this room,” he said.
He urged stakeholders to shift attention from the mere existence of the legislation to its practical implementation, particularly the activation of incentives designed to promote investment, innovation and enterprise growth.
The DG noted that the implementation of the NSA involved institutions across several sectors, including trade, finance, communications, innovation, digital economy, science and technology.
He said bringing these institutions together was necessary to identify gaps, clarify responsibilities and develop workable mechanisms for delivering the incentives to intended beneficiaries.
Inuwa also urged stakeholders to embrace continuous engagement and feedback, noting that the success of the Act would depend largely on the ability of implementing institutions to work together and respond to the evolving needs of the startup ecosystem.
He said recommendations from the session would contribute to ongoing efforts to strengthen the implementation framework and create an environment where Nigerian startups could scale, attract investment and compete effectively in global markets.
In a context-setting presentation, “Operationalising the Incentive Provisions of the Nigerian Startup Act,” Ms Elma Andah, Acting Lead, Strategy, Research and Analytics at ONDI, said the Act provides more than 31 incentives distributed across six major categories.
She identified the categories as tax and fiscal incentives, regulatory support, funding access, exports and trade, ecosystem enablers, and training and capacity building.
Andah explained that implementing the incentives required the participation of more than 15 government institutions, making inter-agency coordination central to the success of the legislation.
She said the Nigerian Startup Act, signed into law on October 19, 2022, was designed to promote innovation, improve access to funding, strengthen collaboration and position Nigeria as a leading technology and innovation-driven economy in Africa.
According to her, Nigeria’s startup ecosystem has continued to demonstrate significant potential, with more than 3,000 startups and several globally recognised technology companies.
She added that Nigerian startups attracted about $410 million in funding in 2024, despite the challenging economic environment.
Andah highlighted several areas of progress under the Act, including engagements with states on adoption, the operational startup support engagement portal, improved startup labelling timelines, the Startup Consultative governance framework, the Startup Investment Seed Fund framework and ongoing efforts to operationalise the regulatory sandbox framework.
She, however, stressed that the interconnected nature of the incentives meant that no single institution could deliver them independently.
“No single institution can deliver all these incentives alone. Implementation requires coordination across more than 15 MDAs,” she said.
Using practical examples, Andah explained that a startup seeking funding could simultaneously require tax incentives, while an enterprise seeking to export its products might need regulatory approvals. Investors seeking tax credits could also depend on access to the startup labelling system.
She consequently challenged participating institutions to clearly establish ownership of the incentives assigned to them, strengthen coordination, simplify access procedures and introduce effective monitoring and accountability mechanisms.
The session therefore provided stakeholders with an opportunity to identify implementation gaps and develop practical approaches for ensuring that the incentives contained in the Startup Act are accessible to startups, investors, innovation hubs and other beneficiaries.
The outcome, stakeholders noted, is expected to support a more coordinated implementation of the NSA and strengthen its contribution to Nigeria’s innovation, investment and economic development objectives.
Telecom3 days agoAirtel Nigeria Adds Over 1,000Cell Sites in Nationwide Expansion to Surpasses 17,000
E-Financial3 days agoMastercard, TeamApt Collaborate to Expand Digital Payments Across Africa
E-Business3 days agoMacOS Users Report More Cyber Threats than Windows Users – Survey Reveals
News3 days agoAccess Holdings Sets New Benchmark in Nigeria’s Finance Talent Pipeline
Telecom3 days agoNigerian Startup Act: NITDA Calls for Stronger Inter-Agency Collaboration
E-Financial3 days agoSEC Orders Immediate Freeze of Assets Linked to Six Terrorism Financiers, Three Entities
General News3 days agoAnambra Seeks Digital Inclusion in Rural Communities
General News2 days agoNITDA Seals Strategic Deals with Goose FL and Fireflies AI to Power $1 Trillion Digital Economy Vision




















