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Redundant MM Agents Hobble Penetration- Experts

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Emmanuel   Okoegwale, Principal Associate, Mobilemoney Africa, has said that large number of redundant mobile money agents is a major challenge of the industry.

He said this as figure released by Nigeria Inter-Bank Settlement System (NIBSS) that provides handshake among operators, stated there are 67,000 licensed mobile money agents across the country.

Okoegwale said: “having 67,000 agents is significant by all standards but I believe strongly that a large percentage of them are not actively trading and that is the major challenge of the industry. How to get the recruited agents active, reduce churn and keep them incentivized in a highly fragment mobile financial services industry with low volume transaction is the challenge that has to be address if we are to move forward”.

He added that from regulatory perspective, Nigerian mobile money industry was well thought out to be Bank and non- bank led with limited telecommunications operators’ participation.

“While some industry stakeholders may perceive that as a hurdle, it is actually an opportunity for some others. Though it is clear that in markets where Mobile network operators take the lead, the deployments had been much more successful. Non – telcos that are focused with the right resources can also take up the opportunities if they think there is a compelling reason.”

More so, Eric Barbier, chief executive officer, TransTo, blamed growth of mobilemoney in Nigeria and Africa on regulatory issues.

“It is difficult to get Central Bank of Nigeria (CBN) required approval to send money out of Nigeria because the process is not straight forward”.

He added that regulatory challenge has hindered the growth of digital payment and mobile wallet in Africa, he cited South Africa where MTN on two occasions launched Mobilemoney and it all failed.

Reacting to this, Okoegwale said: “Africa’s remittance market is a developing market fueled by diaspora migrant labor and just like many industries in Africa, it has its own share of challenges such as regulation, spread and availability of formal financial services centers, agency network etc. As regulation improves, agency exclusivity removed and growth of other digital channels like transfers to bank account, wallets, mobile money, and agent location pick-ups network expansion will further enhance competition in the market space and hence, cost reduction for the customer.”

He further explained the difficulty faced by Nigerians to carry out bank to wallet mobile money transfer.

“I do not think it is a challenge because it is mandated by regulation but it could be a technical challenge in some instances where application interface of a provider is not able to handshake with the switch operator that will enable the process, however it works for many of the mobile money operators in Nigeria as we speak. More so, Agency firms are beginning to collaborate, super agency licenses had been issued and serious investors are considering making significant investments in the agency space in Nigeria. The upcoming international remittance licensing will also help to drive agency growth and adoption in Nigeria,” he noted.


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E-Financial

Chapel Hill Denham Says Banks Lose N2.5 Trillion Annually to High CRR in New Report

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Nigeria’s banking sector is losing an estimated N2.5 trillion in annual earnings due to the Central Bank of Nigeria’s high Cash Reserve Ratio (CRR) policy, according to a new report by Chapel Hill Denham.

Chapel Hill Denham Says Banks Lose N2.5 Trillion Annually to High CRR in New Report

The investment banking and research firm said the policy continues to impose significant constraints on bank profitability by requiring lenders to keep a large portion of customer deposits with the Central Bank without earning returns on them, effectively locking away funds that could otherwise support lending and income generation.

In its report titled “The Nigerian Banking Paradox: High Returns, Deep Discounts,” Chapel Hill Denham noted that although Nigerian banks rank among the highest return-on-equity performers in Africa, they remain undervalued compared to peers, largely due to regulatory constraints and macroeconomic uncertainty.

The firm identified the CRR regime as a key structural factor limiting the sector’s earnings potential, arguing that it reduces balance sheet efficiency and restricts credit creation to the real economy.

According to the report, banks are still required to pay interest on deposits while a significant portion of those funds remains sterilised at the apex bank.

Chapel Hill Denham stated that the current policy framework, which evolved in response to past financial sector instability and exchange rate pressures, may now be exerting a heavier drag on growth and profitability than originally intended.

“Our analysis reveals that Nigerian banks operate under a uniquely restrictive regulatory perimeter,” the report said, adding that the structure suppresses reported returns despite underlying profitability strength.

The report also compared Nigeria’s reserve requirements with other jurisdictions, noting that the country’s CRR remains significantly higher than several African and emerging markets.

While South Africa operates a 2.5 per cent CRR, Kenya maintains 4.25 per cent, Ghana 15 per cent, and Egypt 16 per cent, with Morocco reported to have reduced its reserve ratio to zero.

Analysts at the firm said a moderation of Nigeria’s CRR from 50 per cent to 30 per cent could release up to N8 trillion into the banking system and potentially boost annual pre-tax profits by about N800 billion.

They added that investors currently price Nigerian banks on the assumption that the tight monetary stance will persist, limiting valuation upside despite strong earnings performance.

At its February 2026 meeting, the Monetary Policy Committee of the Central Bank of Nigeria retained the CRR for Deposit Money Banks at 45 per cent, while Merchant Banks remained at 16 per cent, and public sector deposits outside the Treasury Single Account framework at 75 per cent, as part of efforts to sustain tight monetary conditions and manage liquidity pressures.


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E-Financial

Lagos Sanctions 15 Money Lending Firms for Operational Violations

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Lagos State Government has sanctioned 15 money lending firms over violations of operational guidelines and practices considered harmful to residents.

Lagos Sanctions 15 Money Lending Firms for Operational Violations

Ibrahim Layode, commissioner for Home Affairs, disclosed this during the 2026 Ministerial Press Briefing held in Ikeja.

Layode said the affected firms were penalised for engaging in sharp practices contrary to regulations guiding money lending operations in the state.

According to him, the government remains committed to enforcing strict compliance within the sector to curb fraudulent financial activities and protect Lagos residents from exploitation.

“The firms were sanctioned to ensure strict adherence to guidelines and to protect Lagosians from sharp practices by financial firms,” he said.

The commissioner described money lending as an important part of the economy, noting that it provides quick and accessible credit facilities to petty traders and small-scale business owners who often face difficulties obtaining loans from commercial banks due to stringent requirements.

“Moneylending business is one of the vital parts of the economy which allows people in the small-scale industry and petty traders to have stress-free access to quick loans to finance their businesses,” Layode said.

He explained that the Ministry of Home Affairs is responsible for processing applications, issuing and renewing licences for money lenders, as well as monitoring and supervising their operations across the state.

Layode added that the ministry regularly organises stakeholders’ forums to expose operators to global best practices and improve professionalism within the industry.

“We also conduct stakeholders’ forums for moneylender operators in order to bring them up to speed on the latest world best practices,” he said.

The commissioner further disclosed that the ministry collaborates with federal regulatory agencies, including the Federal Competition and Consumer Protection Commission (FCCPC) and the Special Control Unit Against Money Laundering (SCUML), to ensure compliance with financial and consumer protection regulations.

According to him, the ministry also profiles and monitors money lending firms to protect residents from fraudulent operators and dubious schemes.

“In addition, the Ministry registers, profiles and monitors the viability of such companies with a view to ensuring that while the money lenders are in business, the general public is also protected from being scammed by fraudulent people of questionable characters,” Layode said.

He noted that licensed money lenders have contributed significantly to the growth of micro and small businesses in Lagos by providing alternative sources of financing outside the conventional banking system.

“This partnership has greatly assisted small-scale business owners in Lagos to keep their petty businesses afloat without having to contend with high interest rates and clauses of the big commercial banks,” he added.

Layode revealed that between 2025 and 2026, the ministry received 112 new applications from money lending operators, while 214 existing licences were renewed.

On naturalisation and special immigrant status applications, the commissioner said the ministry, in collaboration with the Federal Ministry of Interior, continued to process applications from foreign nationals seeking Nigerian citizenship or permanent residency.

He explained that naturalisation is granted to foreigners who have resided continuously in Nigeria for at least 15 years and have established investment interests in their states of residence.

“The objective of the exercise is to grant citizenship rights to foreigners who have lived in the country continuously for fifteen years and above with investment interests in their states of residence,” he said.

Layode added that special immigrant status is granted to foreign nationals married to Nigerian citizens to promote integration and economic development.

According to him, applicants undergo screening and verification processes involving the Nigerian Immigration Service, Department of State Services, Nigeria Police, Lagos State Ministry of Justice and the Lagos State Internal Revenue Service.

He disclosed that 68 applications for naturalisation and special immigrant status were received during the period under review, while 20 applicants were screened and cross-examined for onward transmission to the Federal Ministry of Interior for final approval.


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FirstBank, Visa Launch Multicurrency Signature, Naira Debit Cards

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First Bank of Nigeria Limited, in partnership with Visa, has launched its multicurrency Visa Signature card, a premium offering designed for Nigeria’s affluent segment, as well as the Naira Visa Debit Card aimed at extending accessible, reliable electronic payment capabilities to a broader segment of the Nigerian population.

FirstBank, Visa Launch Multicurrency Signature, Naira Debit Cards

According to First Bank, the Signature card offers an exclusive portfolio of lifestyle benefits, global travel privileges, and curated merchant offers through Visa’s worldwide acceptance network, giving high-spending Nigerians a product built around how they live.

Commenting on FirstBank’s ambition for its premium cardholders, Chuma Ezirim, group executive, eBusiness & Retail Products, FirstBank, said Visa Signature is crafted to meet those expectations and lifestyle privileges that empower customers to live without boundaries.

“At FirstBank, we are dedicated to creating financial solutions that reflect the evolving lifestyles of our customers. We understand that our premium customers aspire to experiences that reflect their global outlook.

“Visa Signature is crafted to meet those expectations, offering access to exclusive experiences, global connectivity, and lifestyle privileges that empower our customers to live without boundaries. We remain focused on creating value and reinforcing our position as the partner of first choice for Nigerians at home and abroad.”

Highlighting the strategic importance of the FirstBank partnership, Andrew Uaboi, vice president and Cluster head, West Africa, Visa, noted “Nigeria’s affluent consumers are among the most active and globally connected spenders on the continent. Visa Signature is designed to serve that profile with the depth of benefits and the breadth of acceptance they deserve. We are delighted to work with FirstBank in making this available to the Nigerian market.”

Ezirim explained that through Visa Global benefits and Visa Destination offers, the Signature cardholders gain access to preferential rates, premium experiences, and priority services across hundreds of partner merchants, hotels, airlines, and destinations around the world. The card which is multicurrency in nature supports both domestic and cross-border transactions, ensuring seamless payment experiences.

Also speaking on the launch of the Naira Visa Debit Card, Ezirim said the card is “designed to make life easier for our customers, whether they are paying for groceries, settling utility bills, or shopping online. By extending reliable electronic payment access across Nigeria, we are helping more people transition confidently from cash to digital payments, supporting the nation’s cashless policy and empowering communities with greater financial inclusion.”

On his part, Uaboi, noted that “a strong payments ecosystem works for everyone. The Naira Visa Debit Card extends reliable electronic payment access to everyday Nigerian consumers, and this in addition to the cards in our portfolio continues to demonstrate what a truly comprehensive card portfolio looks like for the Nigerian market. Visa is proud to power this offering with FirstBank.”


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