Telecom
Regulatory Imperatives for Sustaining the Revolution in the Communications Sector
By Tony Ojobo
The telecommunications industry has undoubtedly witnessed tremendous growth and development in Nigeria. It is a sector that directly impacts every aspect of human life, business, education, governance, family, entertainment, etc. Growth in the industry was slow for several years after Nigerian Independence.
The total telephone subscriptions from Independence in 1960 to 2001 was a paltry 400,000 connected analogue lines, translating to a teledensity of 0.04%. This number of telephone lines was considered inadequate for a population of 126.2 million in 2001, according to the World Bank, when the Nigerian Communications Commission (NCC) licensed the Digital Mobile Operators.
Before the advent of digital mobile service in the country, applicants for telephone lines waited for years to get a telephone line. The waiting time in some cases was up to ten years. Customers who needed to make international calls went to the international call centre at NECOM House Marina, Lagos, to make such international calls.
As a young Commercial officer in the Nigerian External Telecommunications (NET) Limited in 1982, I witnessed parents from different parts of the country come to NECOM House on Marina, Lagos, to make international calls to their wards overseas. NET Limited Call centre was one of the few locations where customers could make international calls. The only exceptions were some embassies, oil companies and international banks, and a few individuals with International Direct Dialing (IDD) and Alternate Voice and Data (AVD) services.
Generation Zs (people born between 1981 – 1990) and Generation Alpha (born between 2010 – 2020) would find this amusing; it sounds more like a fairy tale. Yes, those were the days we were still in the dark. The situation persisted even after the emergence of the Nigerian Telecommunications Limited (NITEL) in 1985. The military government formed NITEL through the merger of Posts and Telecommunications (P&T), responsible for domestic/national telecommunications services, with NET Limited, responsible for international telecommunications services.
I can vividly recall that at NITEL, Shomolu Exchange, where I was the Business office Manager, the organization processed applications under what was then known as “Capital contribution”, a scheme where applicants contributed various sums of money, depending on location, to get NITEL services extended to their homes and offices.
In realization of the challenges, and the inability of NITEL, as a monopoly, to provide enough telephone services in the country, the then Military government promulgated Decree 75 of 1992, establishing the Nigerian Communications Commission (NCC) as the industry regulator for telecommunications. The establishment of the NCC set the pace for the deregulation of the sector—the then Minister of Communications’ Engr. Olawale Ige played a vital role in the deregulation exercise. Engr. Ige in the year 2000, eventually became a member of the Board of Commissioners at the NCC.
The Decree specified the following, among others, as the functions of the NCC. Facilitate investments in and entry into the Nigerian market, protect and promote the interest of consumers against unfair practices, and ensure that licensees implement and operate the most efficient and accurate billing system at all times. Other functions include:
- Promoting fair competition in the communications industry.
- Protecting communications services facilities.
- Preventing service providers from misusing market power or anti-competitive and unfair practices, among others.
The Decree further stated the objectives of the Commission to include the promotion and implementation of the national telecommunications policy, establish the regulatory framework for the Nigerian Communications industry and promote the provision of modern, universal, efficient, reliable, affordable, and easily accessible communication services. Some other objectives mandate the Commission to encourage local and foreign investments in the Nigerian communications industry, introduce innovative services and practices in the sector, encourage fair competition, and promote Nigerian participation in the ownership, control, and management of communication companies and organizations.
The Nigerian Communications Act set the above objectives to ensure a vibrant communications sector, with functions and purposes necessary for a potent independent regulator. Industry watchers believe that the Commission’s performance in regulating the industry depends on its ability to align actions with the objectives.
At the return of democratic governance in 1999, the government of President Olusegun Obasanjo was keen on transforming the communications sector. President Obasanjo personally invited investors to invest in the industry during his diplomatic shuttles. Nigeria was smarting from the effect of military governance.
The developed countries were still uncertain of the safety of investments in the country due to prolonged military rule. Some major global telecommunications companies, like Vodafone and others, spurned the invitation, showing a lack of interest in the Nigerian telecommunications market. The international community still viewed the country as a pariah at that time.
Despite the lukewarm attitude received from some international investors, the government was determined to confront these challenges. In a demonstration of its commitment, a Board of Commissioners was constituted for the Nigerian Communications Commission, Chaired by a renowned technocrat, Alhaji Ahmed Joda, and the former President of the Association of Telecommunications Companies of Nigeria (ATCON), a technocrat, an astute engineer, Dr Ernest Ndukwe, FNSE, as the Executive Vice-Chairman and Chief Executive of the Commission. The other members of the Board were Engr. Olawale Ige, former Minister of Communications, Austine Otiji, former MD of NITEL, Engr. Patrick Kentebe, Engr. Shola Taylor, Engr. Isaiah Mohammed, Engr. Zimit, Engr. Don. Udeh, among others.
Ahmed Joda’s Board understood the enormity of the responsibility placed on them and set out to build one of the most respected regulatory bodies in the world. The Board embarked on extensive consultations worldwide with regulators such as the Federal Communications Commission (FCC) in the United States of America and other regulatory bodies worldwide. The Commission also approached the World Bank for assistance and support. It engaged the services of consultants such as Deloitte & Touché, Detecon GmB of Germany, USAID, and Growing Businesses Foundation, among others, to assist with building a strong, independent regulatory body for the communications sector.
Two critical objectives to address were (i) the need for institutional strengthening through the adoption of an appropriate organizational structure and (ii) the engagement of the proper fit of professionals to implement the organizational objectives.
The Board enjoyed the government’s support, which allowed it to operate freely without interference. President Obasanjo’s government respected the regulator’s Independence and did not interfere directly in its regulatory functions. The government of the day had the political will to build a solid and vibrant communications industry.
It neither interfered with the Commission’s recruitment processes nor the regulatory functions of the Commission. The Communications Committees in the National Assembly were very professional and thorough with their oversight functions. All these contributed to the birth of a potent, vibrant, independent regulator.
Topmost on the agenda of the Commission was the licensing of operators to provide services to Nigerians, who long desired communication services. The Board engaged the services Spectrum International Consulting Limited of UK as the Consultant to advise on the appropriate auction method for the spectrum licenses. Simultaneously the Commission was addressing the institutional strengthening, spectrum auction methodology, and engagement of competent human capital to deliver on the mandate.
Some of the factors that contributed to the success of the various exercises in the Commission include the political will on the part of the federal government to transform the sector, the professionalism of the Board of Commissioners, focused leadership, clarity of vision, and an understanding of the assignment, selfless leadership, a commitment to hiring the best hands, and desire to succeed. To remain a professional regulatory body, the Commission should maintain these tested virtues in its regulatory processes.
The organization must ensure that responsibilities are clear and competence is recognized. The Commission should maintain the six core values of integrity, excellence, professionalism, responsiveness, innovation, and commitment in its oversight of the communications sector.
There is a need to underscore the point that recruitment processes should take cognizance of people who possess the required fit for the job. When regulators compromise on getting the right persons for the job, it leads to a decline in standards and effectiveness.
The actions of the supervising Ministry should not in any way undermine the Independence of the regulator. The Commission should be professional in handling matters that could compromise its Independence and thus weaken the organization’s ability to regulate the sector effectively.
The current data from the communications regulator shows the sector’s growth level. The subscriber base for mobile services as of June 2023 is 223,338,215. Fixed wired/wireless services, 96,913, VoIP 228,553, bringing the total number of subscribers to 223,663,521. Recently the Commission licensed 25 Mobile Virtual Network Operators (MVNO) to provide services in the country.
These new licenses issued by the regulator further underscore the maturity of the sector and the opportunities that abound. The revolution in the Fintech space, education, commerce, agriculture, health, security, and entertainment, all enabled by internet technology, cannot be over-emphasized.
The e-enablement in these sectors requires that the regulator should not be hindered from performing its functions. The telecommunications sector, a sub-sector of the ICT sector, which contributed 14.13% to GDP, out of the 17.47% for the entire ICT sector collectively in Q1 2023, should be given its flowers.
The imperative of sustaining these significant milestones in the communication industry is critical. The 22 years of mobile communications in Nigeria have improved the quality of life in commerce, education, security, health, entertainment etc. Digital technology’s impact on Nigerians’ standard of living cannot be over-emphasized. Imagine banking without the internet, the services of online stores such as Konga, Jumia and others.
The introduction of hailing services like Uber, Bolt, and others. What of payment platforms for online transactions, mobile banking, and e-enabled services? There are just too many businesses piggybacking on digital technology. These have happened because the organization’s Board, management and staff laid a solid foundation 22 years ago. The subsequent Boards, management and staff of the Nigerian Communications Commission should continue to build on the labour of these heroes of digital Nigeria.
Sustaining the gains made so far in the sector is the responsibility of all stakeholders, especially the regulator. The revolution in the digital technology space must continue unabated.
Tony Ojobo, PhD, former Director of Public Affairs, Nigerian Communications Commission, and President African ICT Foundation wrote from Abuja
Nigeria is partnering with Burkina Faso on Project Building Resilient Digital Infrastructure for Growth (BRIDGE), to extend terrestrial fiber-optic routes through Niger and Benin, aiming to cut Burkina Faso’s internet transit costs by up to 50 percent.
Dr. ‘Bosun Tijani, minister of Communications, Innovation and Digital Economy and Dr. Aminata Zerbo-Sabané, his Burkinabe counterpart, have sealed a deal to establish a joint technical committee for regional digital integration at a meeting in Ouagadougou, Burkina Faso’s capital.
At the centre of the discussions was BRIDGE, Nigeria’s connectivity initiative aimed at expanding access to faster, more affordable and resilient internet infrastructure.
Under the proposed collaboration, technical teams from both countries will assess connectivity routes linking Nigeria to Burkina Faso through Nigeria-Niger-Burkina Faso and Nigeria-Benin-Burkina Faso corridors.
The assessment is expected to identify a viable pathway for lowering Burkina Faso’s internet connectivity costs by up to half.
The two countries also agreed to establish a Technical Working Committee to develop an implementation framework for the partnership.
The cooperation will extend beyond fibre infrastructure to other areas of the digital economy.
Nigeria and Burkina Faso plan to explore collaboration on digital skills and talent development, including the potential sharing of Nigeria’s 3 Million Technical Talent (3MTT) model.
The countries will also seek to strengthen ties between their startup ecosystems, support Burkina Faso’s Innovation Campus and collaborate on artificial intelligence, local-language technologies, shared computing infrastructure, cybersecurity and research.
Tijani said the engagement forms part of Nigeria’s broader outreach to neighbouring countries, following a recent visit to Benin Republic, with planned engagements in Niger and Chad.
Federal government said the broader objective is to leverage the country’s expanding digital infrastructure and capabilities to support shared economic opportunities across borders, strengthen regional digital integration and position Nigeria as a digital gateway connecting West Africa and the Sahel.
As the federal government is thinking os helping Burkina Faso, Nigeria’s internet cost is too high.
The cost of internet in Nigeria is driven by a 50% tariff floor increase approved by the Nigerian Communications Commission (NCC), pushing average mobile data to over ₦431 per GB.
Major telecom networks, fiber providers, and satellite services like Starlink have raised prices due to severe inflation, local currency devaluation, and expensive diesel maintenance for cell towers.
Airtel Nigeria is approaching the 18,000-cell-site mark as the telecommunications operator accelerates network deployment across the country, adding more than 1,000 new sites annually and extending high-speed mobile connectivity deeper into rural communities.
The expansion places Airtel as an operator making one of the largest sustained infrastructure commitments to Nigeria’s digital economy, with the company’s network now spanning all 774 Local Government Areas in the country.
More than 99 percent of Airtel Nigeria’s sites are 4G-enabled, with the company continuing to add new capacity and upgrade existing infrastructure as demand for mobile connectivity rises. Airtel Africa’s latest annual report said the Nigerian operation added more than 1,050 new sites during its 2025-26 financial year.
The pace represents a significant increase from the approximately 15,000 sites Airtel operated two years ago. By early 2026, the operator had crossed 17,000 sites, after adding about 2,000 sites in two years.
The current expansion has also taken the network further into locations that have historically been underserved by telecommunications infrastructure. These communities include Kukawa, Borno State; Okomu-Udo, Edo State; Chimbi, Niger State; Orile Ijaiye, Oyo State; Kopii, Benue State; and Aran-Orin, Kwara; among others.
Airtel has previously said a significant portion of its network investments is targeted at deep rural communities, small towns and the fringes of major cities. At a media roundtable in February, Chief Executive Officer, Dinesh Balsingh, said the company intended to maintain the large scale of network expansion during 2026.
“Everyone has the right to digital connectivity, including people in deep rural markets and small communities,” Balsingh said.
The impact of the growth extends beyond the ability to make calls or browse the internet. Wider network availability gives families more reliable access to one another, enables businesses to communicate with customers and suppliers, and supports access to digital banking, education, healthcare and government services.
For farmers in remote areas, mobile connectivity can provide access to current crop prices, weather information, market information and agricultural advisory services. For small businesses, reliable mobile data supports payments, customer acquisition, logistics and digital commerce. For communities, connectivity can improve access to health and social services and help residents participate more fully in the digital economy.
Airtel’s network strategy is also increasingly focused on improving the experience delivered through the infrastructure already in place. In 2025, the company upgraded capacity on about a quarter of its existing sites, deploying higher-capacity radios and moving portions of its backhaul from microwave to fibre.
The operator has also reported a continued addition of spectrum to strengthen its spectrum position. Since November 2025, it has added 20MHz spectrum, which is on track for full integration on all sites this quarter.
Balsingh said the company’s investment programme was designed to improve coverage, capacity and resilience, with the benefits ultimately reflected in the quality of service experienced by customers.
“We have invested with discipline and clarity to strengthen our network nationwide. Those investments are now translating into measurable improvements in performance, customer experience and reach, including in underserved communities,” he said.
Third-party measurements have also continued to provide evidence of changing network performance in Nigeria. Ookla’s Speedtest Global Index, for example, reported a median mobile download speed of 97.74 Mbps for Nigeria in June 2026.
For Airtel, the network expansion not only extends the geographical footprint; but also increases the speed, capacity and stability available to existing customers.
Director of Marketing, Ismail Adeshina, said the company’s network investments were ultimately aimed at making connectivity more useful in the everyday lives of Nigerians, as increasing numbers of consumers, families and businesses depend on mobile services for communication, commerce and access to essential services.
Airtel’s infrastructure programme is also contributing to the wider development of Nigeria’s digital economy.
“With mobile connectivity increasingly serving as the platform for financial services, commerce, education, healthcare, agriculture and enterprise, expanding the physical network effectively increases the number of Nigerians able to participate in those activities,” Adeshina said.
National Information Technology Development Agency (NITDA) is calling for a unified, cross-sector push to translate the framework of the Nigerian Startup Act (NSA) into practical benefits for local entrepreneurs and investors.
The Director-General of the National Information Technology Development Agency (NITDA), Kashifu Inuwa, CCIE, represented by the National Coordinator, Office for Nigerian Digital Innovation (ONDI), Ms Victoria Fabunmi, in a group photograph with participants from various Ministries, Departments and Agencies (MDAs) at the Nigerian Startup Act (NSA) Incentives Activation Co-Creation Workshop in Abuja.
Speaking at the NSA Incentives Activation Co-Creation Session in Abuja, organised by NITDA’s subsidiary, the Office for Nigerian Digital Innovation (ONDI), the NITDA boss stressed that while enacting the legislation was a historic milestone, its ultimate success will be measured by its tangible impact on everyday tech ventures.
Delivering remarks on behalf of NITDA Director-General Kashifu Inuwa, ONDI National Coordinator Victoria Fabunmi emphasised that Nigeria must now transition from policy design to operational delivery.
Inuwa noted that while early structural achievements such as setting up the Startup Consultative Forum and launching the digital startup portal have established vital channels for dialogue, the true test of the law lies in whether founders can easily access the relief and resources promised to them.
He said the establishment of the Startup Consultative Forum and its governance structures had created an important platform for sustained engagement among stakeholders, but stressed that the real test of the legislation would be its impact on businesses operating within the innovation ecosystem.
According to him, government agencies, private-sector actors and other ecosystem stakeholders must work collectively to remove institutional bottlenecks and ensure that startups can access the opportunities created by the Act.
Inuwa said the participating institutions possessed different mandates, resources and policy instruments that, if properly coordinated, could significantly improve the operating environment for Nigerian startups.
“We want to go to the next level. We want to be able to say that the actors in our ecosystem have been able to benefit significantly from the legislation that has been passed, and it wouldn’t happen without everyone sitting in this room,” he said.
He urged stakeholders to shift attention from the mere existence of the legislation to its practical implementation, particularly the activation of incentives designed to promote investment, innovation and enterprise growth.
The DG noted that the implementation of the NSA involved institutions across several sectors, including trade, finance, communications, innovation, digital economy, science and technology.
He said bringing these institutions together was necessary to identify gaps, clarify responsibilities and develop workable mechanisms for delivering the incentives to intended beneficiaries.
Inuwa also urged stakeholders to embrace continuous engagement and feedback, noting that the success of the Act would depend largely on the ability of implementing institutions to work together and respond to the evolving needs of the startup ecosystem.
He said recommendations from the session would contribute to ongoing efforts to strengthen the implementation framework and create an environment where Nigerian startups could scale, attract investment and compete effectively in global markets.
In a context-setting presentation, “Operationalising the Incentive Provisions of the Nigerian Startup Act,” Ms Elma Andah, Acting Lead, Strategy, Research and Analytics at ONDI, said the Act provides more than 31 incentives distributed across six major categories.
She identified the categories as tax and fiscal incentives, regulatory support, funding access, exports and trade, ecosystem enablers, and training and capacity building.
Andah explained that implementing the incentives required the participation of more than 15 government institutions, making inter-agency coordination central to the success of the legislation.
She said the Nigerian Startup Act, signed into law on October 19, 2022, was designed to promote innovation, improve access to funding, strengthen collaboration and position Nigeria as a leading technology and innovation-driven economy in Africa.
According to her, Nigeria’s startup ecosystem has continued to demonstrate significant potential, with more than 3,000 startups and several globally recognised technology companies.
She added that Nigerian startups attracted about $410 million in funding in 2024, despite the challenging economic environment.
Andah highlighted several areas of progress under the Act, including engagements with states on adoption, the operational startup support engagement portal, improved startup labelling timelines, the Startup Consultative governance framework, the Startup Investment Seed Fund framework and ongoing efforts to operationalise the regulatory sandbox framework.
She, however, stressed that the interconnected nature of the incentives meant that no single institution could deliver them independently.
“No single institution can deliver all these incentives alone. Implementation requires coordination across more than 15 MDAs,” she said.
Using practical examples, Andah explained that a startup seeking funding could simultaneously require tax incentives, while an enterprise seeking to export its products might need regulatory approvals. Investors seeking tax credits could also depend on access to the startup labelling system.
She consequently challenged participating institutions to clearly establish ownership of the incentives assigned to them, strengthen coordination, simplify access procedures and introduce effective monitoring and accountability mechanisms.
The session therefore provided stakeholders with an opportunity to identify implementation gaps and develop practical approaches for ensuring that the incentives contained in the Startup Act are accessible to startups, investors, innovation hubs and other beneficiaries.
The outcome, stakeholders noted, is expected to support a more coordinated implementation of the NSA and strengthen its contribution to Nigeria’s innovation, investment and economic development objectives.
FG Seeks to Half Burkina Faso’s Internet Cost while Nigerians Pay more
Cyberthreat: New Malware, Turns Phones into Tools for Card Fraud- Report
SEC Clears Blockchain for Accelerated Regulatory Incubation Programme
Union Bank Secures Global Payment Data Security Certification
NLNG, NCDMB Boost Engineering Research with Innovation Centre
EFCC Busts NIS Visa Overstay Racket, Uncovers N700m in an Account
Fact-Check: Elon Musk’s “Tesla Pi Phone” is Internet Rumor
NBC Tasks Broadcasting Stations over 2028 DSO Global Deadline
Glo Sponsored African Voices to Feature Netflix’s “The Polygamist” Stars
NBC, INEC, Plan Joint Broadcast Monitoring Framework ahead of 2027 Elections
News2 days agoNCAA to Introduce RFID Technology to Tackle Missing Luggages
General News2 days agoNigeria Not Making Progress in Fiscal Transparency –US
Telecom2 days agoGSMA Industry Services Unveils Circularity Services to Help Operators Reduce E-Waste and Unlock Value
Telecom2 days agoMTN Nigeria Unveils Y’ello Street Museum to Mark 25 Years of Connectivity
News2 days agoFirm Urges MSMEs to Increase Digital Payments Adoption for Growth
E-Financial2 days agoSEC Directs Operators to Subscribe to NigSac Alerts, Freeze Terrorists-Linked Funds
E-Financial2 days agoAFC Raises $430m in Digital Bond to Deepens Digital Financial Infrastructure
E-Business2 days agoCyber Resilience a Critical Priority for Manufacturing Amid Rapid Digitalization – Report Shows