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Research Identifies KongaPay as Nigeria’s Leading e-wallet Platform

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KongaPay, a Central Bank of Nigeria (CBN)-licensed fintech platform, has been identified as the leading provider of digital payment services for e-commerce transactions in Nigeria.

The rating came from Statista, a globally renowned market and consumer data firm.

The development justifies the huge popularity and impressive dominance KongaPay enjoys as a reliable, secure and trustworthy e-payment channel for many savvy users in Nigeria.

Furthermore, the platform, which ranks as one of the thriving subsidiaries in the Konga Group, Nigeria’s leading e-commerce giant, has once again lived up to its billing as one of the top enablers of online shopping in Africa’s biggest market.

‘‘In 2020, e-wallet held about 10 percent of digital payments in Nigeria. The most common service was KongaPay, which accounted for four percent of the payments, while PayPal followed with three percent,’’ research from Statista disclosed.

‘‘Overall, cash and bank transfers were the second most common payment methods in online retail after cards. However, data on credit card penetration in Nigeria show that the share of people owning a credit card is quite low,’’ it added.

KongaPay has recorded significant growth since the landmark acquisition of Konga by Zinox a little over three years ago. The platform has witnessed an impressive 700% growth in number of existing wallets, with projectionsindicatinga rise toover one million wallet holders by the end of 2021.

Instructively, the dominance of KongaPay ine-wallet transactions in Nigeria has hardly come as a surprise to the Management of Konga, which has disclosed that more landmark strides are on the way, not only for the fintech platform, but for the other thriving verticals under the Konga Group umbrella.

Lending more insights into the massive groundwork going on behind the scenes to further grow its market share, Isa Aliyushata, vice president, KongaPay is bullish about the chances of the platform taking its popularity as a trusted e-commerce payment vehicle to other African markets.

‘‘E-commerce is growing in Nigeria and compared to when the bug first bit, the proportion of those making online payments is also gradually hitting an upward curve. Now, for most e-commerce shoppers willing to make payments digitally, a few considerations are paramount. These include security, reliability, user-friendliness, convenience, and, of course, safety.

‘‘KongaPay offers all these and much more.

‘‘We have not only built a robust and reliable payment platform but have also done a lot of work in expanding the scope of services being offered by KongaPay.

‘‘Today, with KongaPay, you can make cardless withdrawals for all banks in Nigeria, transfer money to individual accounts or various accounts at once, receive payments from customers, creditors or benefactors through a variety of means, buy airtime from various telcos or network providers such as MTN, Airtel, Glo and 9Mobile, etc., pay for or renew your internet subscriptions, recharge and pay for electricity digitally, renew your cable TV subscription including DSTV, GOTV, IrokoTV, etc., pay for flights, travel and hotel accommodation, fund your sports betting, lottery and gaming accounts and also use it as a mobile money wallet, among others.

‘‘KongaPay is also in the forefront of promoting financial inclusion across the reached, the unreached and under-served segments of the populace.

“We are doing a lot in this regard through the engagement of KongaPay mobile money agents across the nooks and crannies of Nigeria, while also recently extending our services to Nigerians in the Diaspora, many of whom have often struggled to find a reliable way to extend support to their families and relatives back home, make payments to suppliers or even receive payment for the goods and services they sell here.

‘‘We are confident of growing our share of the digital payments market, while also not ruling out expansion into other African markets,’’ he disclosed.

Launched in 2015, KongaPay debuted as a pilot product in partnership with Nigerian commercial banks in response to concerns expressed by customers about the confidentiality of their details while trying to make payment for products on the Konga website.

Since inception, the platform has grown immensely and under the drive of the new management of Konga, is leading the new-found appetite for digital payments among e-commerce patrons and other subscribers, processing tons of transactions on a daily basis.

Also sharing his thoughts on the impressive growth trajectory of KongaPay and other subsidiaries within the e-commerce giant’s fold is Nick Imudia, Co-CEO, Konga Group.

‘‘Alongside KongaPay, through which we are bringing more Nigerians into the financial inclusivity index, there is a lot more to be enthusiastic about within the Konga Group.

‘‘Among these is our growing portfolio of physical stores spread across Nigeria’s vast landscape which also serve as collection centres for many shoppers; Kxpress, our in-house digital logistics and delivery company which has not only demystified logistics but also handles complicated projects and other deliveries for external parties; Konga Travel, a leading IATA-certified online travel and tours agency with a string of credible local and international awards to its name all within three years; our latest entrant, Konga Health, a digital health care distribution chain which has garnered all statutory certifications and already partnered with the Association of Private Medical Doctors to boost the scope of quality healthcare products and supplies deliveries in Nigeria; as well as the soon-to-be-launched Konga Food, for which we have almost concluded a pilot phase.

‘‘Through these platforms and others which are still in the pipeline, we are raising the bar of standards and service delivery in the e-commerce sector and giving Nigeria and indeed Africa an indigenous brand they can be proud of,’’ he concluded.

 


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Ugo Onwuaso is an ICT enthusiast. He believes technology should be used for general good. He holds a Master of Public Administration (MPA) degree from the Lagos state University. Dear Reader, Your support matters. But we believe that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. That is why, we have devoted our energy to independent reportage of technology and finance and how they affect lives. Our incisive and analytical view of how technology news affects the daily life help individuals and organizations make up their minds. Quality journalism costs money. Today, we're asking that you support us to do more. Kindly support our effort to deliver technology and finance journalism to everyone in the world. Donate as little as N1,000. Bank transfers can be made to: UBA Plc 1017156876 Communication Week Media Ltd

General News

FG Launches NERD to Combat Certificate Fraud

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Federal government has taken a significant step to enhance the integrity of Nigeria’s education system by deploying the Nigeria Education Repository and Data Bank (NERD), a national digital platform that secures, digitizes, and authenticates academic records across all tertiary institutions.

FG Launches NERD to Combat Certificate Fraud

Forgery

Maruf Tunji Alausa, minister of Education, unveiled the initiative during the National Capacity Building Programme for institutional representatives, underscoring NERD’s importance as a critical national infrastructure for safeguarding academic credentials and strengthening education data governance.

“NERD is essential to our reform agenda under the leadership of President Bola Ahmed Tinubu,”  Alausa stated.

“It ensures reliable digital preservation and verification of academic records, which is vital for maintaining the credibility of our education system.”

According to Alausa, in the brief span of four months since its implementation, NERD has made remarkable progress, successfully preserving nearly 100,000 digital student submissions and integrating over 250 tertiary institutions.

The platform has also enrolled more than 133,000 students and 6,800 lecturers, significantly enhancing the academic record-keeping process.

Alausa highlighted that the initiative is a proactive measure against certificate fraud, noting recent investigations that revealed cases involving fraudulent foreign credentials procured from unaccredited institutions.

This underscores the urgency of protecting the integrity of academic qualifications in Nigeria.

Furthermore, the Ministry announced that participation in the NERD system will soon become a prerequisite for either participation in or exemption from the National Youth Service Corps scheme, reinforcing the initiative’s impact on the educational landscape.

The Federal Government remains committed to building a transparent, digitally verifiable, and globally respected education system, ensuring that the integrity of academic records is upheld across the nation.


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Goodnews Naija Launches ‘Building in Nigeria’ Series on Entrepreneurs, Real Sector Builders

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Goodnews Naija Podcast, a digital platform dedicated to highlighting positive, uplifting stories and innovations from Nigeria, has launched Building in Nigeria, a documentary-style series aimed at spotlighting entrepreneurs and businesses contributing to economic activity and job creation across the country.

The series explores the realities of running and scaling businesses in Nigeria, featuring founders, operators, and innovators across sectors including manufacturing, services, agriculture, and sustainability.

Through interviews and on-ground visuals from workshops, markets, factories, and small offices, the programme examines the operational discipline, challenges, and execution processes required to build viable enterprises in a complex business environment.

Damilola Kehinde, host of the series, said the programme focuses on entrepreneurs whose contributions to economic progress often receive limited visibility.

According to the producer, Memunat Oladepo, the series seeks to move beyond surface narratives by providing practical insights into how Nigerian businesses are started, sustained, and grown despite infrastructure gaps, funding constraints, and market volatility.

The organisers said Building in Nigeria is targeted at entrepreneurs, investors, and policy-interested audiences seeking grounded perspectives on enterprise development in the country.

The first season is scheduled to premiere on March 11, 2026, across Goodnews Naija’s YouTube channel, social media platforms, and podcast platforms, where it recorded over 24 hours of viewership within the first day of release.

 

 


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FCCPC Bans Lagos ‘No Refund’ Policy, Vows Fines and Shutdowns for Traders

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Federal Competition and Consumer Protection Commission (FCCPC) has warned Lagos traders against enforcing the unlawful “no return, no refund” policy, declaring it illegal under the Federal Competition and Consumer Protection Act (FCCPA) 2018.

FCCPC Bans Lagos 'No Refund' Policy, Vows Fines and Shutdowns for Traders

FCCPC

Dr Olubunmi Otti, FCCPC Southwest Zonal Coordinator, issued the directive during the inauguration of new executives of the Phone and Allied Products Dealers Association (PAPDA) on Wednesday, stressing consumer education as the strongest defence against market exploitation.

“There is no such thing as ‘no return, no refund’. If a product does not fulfil its intended purpose, the consumer has the right to return it,” Otti declared, adding the commission mediates complaints for refunds, replacements, or exchanges.

Non-compliant businesses face fines, product withdrawals, seizures, prosecutions, or shutdowns. Otti noted thousands of monthly complaints via the FCCPC portal in the Southwest alone, with sensitisation expanding to Alaba Market and Trade Fair Complex.

She urged consumers: “When your rights are violated, do not just say, ‘You give it to God.’ Bring your complaints to the FCCPC. The law empowers us to protect you,” while calling for traders’ collective responsibility to ensure quality products and services.


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