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Retail Banks in MEA are Prioritizing Digitalization to Drive Financial Inclusion – Temenos

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A study by the Economist Intelligence Unit found 6 in 10 banking executives in the Middle East and Africa (MEA) think cash will dip below 5% of retail transactions in the next five years, compared to 48% globally.

The global Coronavirus pandemic is likely to reinforce this trend; MEA retail banks believe delaying digitalization poses genuine threats to their business models; Changing customer demands are cited as the highest-impact trend in the near term (35% by 2020), with new technologies predicted to be the most impactful development in the medium term (43% by 2025); Building a mobile-first greenfield bank is ranked as the top innovation strategy by 37% of MEA banking executives.

Banks in the Middle East and Africa (MEA) are the strongest believers in a cashless society, according to a global retail banking survey released by Temenos (SIX: TEMN), the banking software company.

The in-depth survey conducted in 2019 by the Economist Intelligence Unit (EIU) on behalf of Temenos reveals that 6 in 10 Middle East and African banking executives think cash will dip below 5% of retail transactions in the next five years, compared to a global average of 48% who think the same.

The lockdown measures imposed by governments worldwide in light of the evolving Coronavirus pandemic are also expected to increase the need for and use of digital banking and payment solutions globally.

The EIU report entitled “A Whole New World: How technology is driving the evolution of intelligent banking in the Middle East and Africa” indicates that MEA retail banks are highly conscious of the threats financial exclusion and delaying digitalization pose to their business models.

Respondents acknowledge consumer demands for accessible, hyper-personalized digital banking experiences, ranking changing customer demands as the highest-impact trend by 2020 (35%).

A plurality of MEA banking executives – 43% of respondents – identify new technologies, including AI, as the most impactful trend on their sector by 2025.

In order to capitalize on these trends, MEA retail banks recognize the need to sharpen digital marketing skills to bring excluded customers into the banking sphere. As such, mastering digital marketing and engagement is considered the top strategic priority for retail banks in the near term (35% by 2020), and in the medium term (35% by 2025).

Notably, higher numbers of MEA respondents believe digital marketing is also the most valuable use for new technologies (23% versus 13% globally). These findings indicate that MEA retail banks believe investing in digital technologies to target and attract the un- and underbanked is crucial.

The survey reveals that the Middle East, in particular, is poised to encourage digital financial inclusion, with young populations and smartphone use predicted to hit 74% by 2025.

Governments across the entire MEA region are increasingly embracing digital agendas to encourage financial inclusion and accelerate digital banking and a cashless economy.

The affordability of smartphones is a key driver in the new development of building mobile-only and mobile-first greenfield banks, the top innovation strategy chosen by 37% of MEA-based respondents alongside investing in fintech start-ups (37%).

Nearly one in three respondents (29%) is innovating by building a greenfield fintech firm, also a top five pick among global respondents (25%).

Jean-Paul Mergeai, Managing Director – Middle-East & Africa, Temenos, commented: “Even in the most uncertain times, the power and opportunities of digital banking remain the same.

“This retail banking report outlines the opportunity for MEA banks who adopt modern technology to accelerate financial inclusion and digital banking, to support economic and social development.

“At Temenos, we believe in investing in technology and innovation and have the privilege of helping banks and their customers to prosper by using this technology every day.

“We continue to relentlessly invest 20% of our revenues into R&D, the highest in the industry, and provide to banks the winning combination of the most advanced cloud and AI technology with the richest, broadest banking functionality.”

Katya Kocourek, Managing Editor – Financial Services, The Economist Intelligence Unit, said: “The significant impact of the ongoing Coronavirus pandemic is likely to accelerate the cultural and institutional shift towards digital banking that is already taking place in the MEA region.”


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E-Financial

FG Says All Taxable Nigerian Must Obtain Taxpayer ID

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Nigeria Revenue Service (NRS), in collaboration with the Joint Revenue Board (JRB), has announced the implementation of a nationwide Taxpayer Identification (Tax ID) system, mandating all taxable persons in the country to obtain a unified tax identity.

FG Says All Taxable Nigerian Must Obtain Taxpayer ID

The directive, unveiled in a public notice issued on Monday, is anchored in sections 6, 7, and 8 of the Nigeria Tax Administration Act, 2025.

The provisions require every individual and entity liable to tax in Nigeria to register for a Tax ID as part of broader reforms aimed at strengthening tax administration.

According to the notice, the Tax ID will function as a single, consolidated identifier for taxpayers, enabling seamless interaction with tax authorities across federal, state, and local levels.

The authorities said the system is designed to eliminate duplication of records, improve data integrity, and enhance the overall efficiency of tax-related processes.

The initiative forms part of ongoing efforts by regulators to deepen transparency, boost compliance, and curb revenue leakages within the tax ecosystem.

By harmonising taxpayer data across all tiers of government, officials expect improved accountability and more accurate tracking of tax obligations.

Under the new framework, the Tax ID will replace the existing Taxpayer Identification Number (TIN) validation system currently in use. Ministries, Departments and Agencies (MDAs), financial institutions, and other organisations relying on the TIN Validation API have been directed to transition to the new Tax ID infrastructure.

The NRS and JRB also advised organisations requiring system integration or validation services to engage with designated departments within both agencies for access to the Tax ID Application Programming Interface (API) and related technical guidelines.

Authorities say the reform will simplify registration, filing, and payment processes for taxpayers, while providing the government with a more robust mechanism for revenue assurance and fiscal planning.

The rollout signals a significant step in Nigeria’s ongoing tax modernisation agenda, as policymakers seek to expand the tax base and improve non-oil revenue mobilisation amid evolving economic pressures.

 

 


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SEC Sets June 1 for Transition to T+1 Settlement Cycle

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Securities and Exchange Commission (SEC) has approved the transition to the T+1 settlement cycle for capital market transactions from June 1, 2026.

SEC Sets June 1 for Transition to T+1 Settlement Cycle

T+1 settlement is a financial rule requiring that securities trades (like stocks, bonds, and ETFs) be finalized and ownership transferred just one business day after the trade is executed. It replaces the older T+2 system, giving investors faster access to their funds and reducing overall market risk.

This is coming some months after Nigeria moved from the T+3 settlement cycle to the T+2 settlement cycle.

In a notice on Monday, the SEC, which is the apex capital market regulator in Nigeria, said it was authorising the new system to “promote an efficient, fair, and transparent capital market.”

Under the new arrangement, equities and commodities traded by investors at the market would be cleared and settled by the Central Securities Clearing System (CSCS) within one day.

The agency noted that the migration to a T+1 settlement cycle forms part of its ongoing market modernisation initiatives aimed at enhancing market efficiency and strengthening risk management. reducing counterparty exposure, improving liquidity, and aligning the Nigerian capital market with international standards and global best practices.

“Accordingly, all eligible trades executed in the Nigerian capital market shall settle one business day after the trade date (T+1),” a part of the statement noted.

It was stressed that “Friday, May 29, 2026, shall be the final trading day under the existing T+2 settlement cycle. Trades executed on Friday, May 29, 2026, and Monday, June 1, 2026, shall both settle on Tuesday, June 2, 2026. All trades executed from Monday, June 1, 2026, onward shall be subject to the T+1 settlement cycle.”

SEC tasked all capital market operators, securities exchanges, clearing and settlement infrastructure providers, custodians, registrars, issuers, and other relevant stakeholders to take all necessary measures to ensure full operational readiness and compliance with the new settlement framework.

“Market participants are expected to review and align their systems, processes, controls, and operational workflows ahead of the implementation date,” it further stated, promising to continue to engage stakeholders and monitor the implementation process to ensure an orderly and seamless transition.

The regulator said it remains committed to strengthening market integrity, enhancing investor confidence, and fostering the development of a modern. resilient and globally competitive Nigerian capital market.

 


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Chapel Hill Denham Says Banks Lose N2.5 Trillion Annually to High CRR in New Report

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Nigeria’s banking sector is losing an estimated N2.5 trillion in annual earnings due to the Central Bank of Nigeria’s high Cash Reserve Ratio (CRR) policy, according to a new report by Chapel Hill Denham.

Chapel Hill Denham Says Banks Lose N2.5 Trillion Annually to High CRR in New Report

The investment banking and research firm said the policy continues to impose significant constraints on bank profitability by requiring lenders to keep a large portion of customer deposits with the Central Bank without earning returns on them, effectively locking away funds that could otherwise support lending and income generation.

In its report titled “The Nigerian Banking Paradox: High Returns, Deep Discounts,” Chapel Hill Denham noted that although Nigerian banks rank among the highest return-on-equity performers in Africa, they remain undervalued compared to peers, largely due to regulatory constraints and macroeconomic uncertainty.

The firm identified the CRR regime as a key structural factor limiting the sector’s earnings potential, arguing that it reduces balance sheet efficiency and restricts credit creation to the real economy.

According to the report, banks are still required to pay interest on deposits while a significant portion of those funds remains sterilised at the apex bank.

Chapel Hill Denham stated that the current policy framework, which evolved in response to past financial sector instability and exchange rate pressures, may now be exerting a heavier drag on growth and profitability than originally intended.

“Our analysis reveals that Nigerian banks operate under a uniquely restrictive regulatory perimeter,” the report said, adding that the structure suppresses reported returns despite underlying profitability strength.

The report also compared Nigeria’s reserve requirements with other jurisdictions, noting that the country’s CRR remains significantly higher than several African and emerging markets.

While South Africa operates a 2.5 per cent CRR, Kenya maintains 4.25 per cent, Ghana 15 per cent, and Egypt 16 per cent, with Morocco reported to have reduced its reserve ratio to zero.

Analysts at the firm said a moderation of Nigeria’s CRR from 50 per cent to 30 per cent could release up to N8 trillion into the banking system and potentially boost annual pre-tax profits by about N800 billion.

They added that investors currently price Nigerian banks on the assumption that the tight monetary stance will persist, limiting valuation upside despite strong earnings performance.

At its February 2026 meeting, the Monetary Policy Committee of the Central Bank of Nigeria retained the CRR for Deposit Money Banks at 45 per cent, while Merchant Banks remained at 16 per cent, and public sector deposits outside the Treasury Single Account framework at 75 per cent, as part of efforts to sustain tight monetary conditions and manage liquidity pressures.


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