Telecom
SeerBit X Sabre: Addressing Payment Challenges in the Airline Industry

Airlines around the world strive to ensure a seamless and convenient travel experience for millions of passengers. However, behind the scenes, these businesses grapple with issues, such as complex payment processes which impact revenue, operational efficiency and customer satisfaction.

The pressure to meet the ever-rising expectations of customers, as well as other issues, such as high transaction fees, threat of fraud, multi-currency complexities and reconciliation challenges all add up to form giant pain points that airlines have to constantly battle with. These pain points have a detrimental effect on the growth projections for the aviation industry in Africa.
A recent report suggests that the continent’s flights market is expected to generate $14.50 billion in revenue by 2029, with the number of users expected to hit 108.60 million. However, prevailing payment obstacles, aligned with infrastructure deficiencies, high costs and taxation require innovative solutions to transform them into growth opportunities for the aviation industry.
The Complex Payment Landscape for Airlines
As airlines continue to expand globally, payment challenges become increasingly multifaceted, impacting profitability and operational efficiency. These challenges cut across payment-related, operational and regulatory issues.
1. High Transaction Costs
Airlines face a daunting task of managing costs because of the additional substantial expense that high transaction fees and multi-currency handling add. According to a report from the International Air Transport Association (IATA), processing fees alone can cost airlines billions annually, cutting directly into profits. Fluctuating currency values and international transaction fees make up a significant part of the costs incurred by global airlines and which impact their bottom line.
2. Revenue Leakage and Payment Fraud
Payment fraud has become a serious risk for airlines worldwide, especially with the rise of digital payments. According to IATA, the aviation industry loses up to 1.2% of its annual revenue to fraud. Fraudulent transactions and other associated risks threaten airline revenue streams, making it essential to have a secure payment infrastructure. For example, without adequate safeguards, airlines can lose significant amounts to credit card fraud, chargebacks, and unauthorised transactions, leading to revenue leakage.
3. Reconciliation Headaches
For global airlines, payment reconciliation across various sales channels, regions and currencies is both error-prone and time-consuming. Every day, airlines process thousands of transactions from sources including online bookings, travel agents and in-flight sales. The large scale volume of these transactions makes it difficult to align the records accurately, leading to discrepancies that impact financial reporting and decision-making.
4. Customer Experience Expectations
Travellers in today’s world expect fast, seamless payment experiences that fit their on-the-move lifestyles. Long queues, payment processing delays or currency incompatibility can sour the customer journey, leading to customer dissatisfaction and decreased loyalty. According to a recent report, over 70% of passengers say they are unlikely to return to an airline if they encounter a negative payment experience.
5. Regulatory Compliance Across Multiple Jurisdictions
Operating globally means airlines must navigate complex and varying regulatory landscapes. Each country enforces its own rules regarding data protection, taxation and financial reporting, creating significant operational challenges. Failure to meet these regulations can lead to hefty fines, operational delays and reputational damage. Managing compliance in every market requires time and resources that detract from an airline’s primary focus on delivering excellent service.
SeerBit & Sabre Partnership: A Strategic Solution for Airlines
Through a recent partnership with Sabre, SeerBit is helping airlines navigate the complexities of the payment ecosystem by addressing key pain points and enhancing operational efficiency.
Here’s how SeerBit and Sabre’s unified solution addresses business pain points and challenges for airlines:
1. Streamlined Payment Processes
With SeerBit, airlines using Sabre can now enjoy a streamlined payment process that optimises the end-to-end transaction cycle, from booking to post-flight purchases. This integration provides real-time payment processing, which reduces the need for manual intervention, and offers airlines an efficient, cost-effective approach to managing global transactions.
2. Multi-Currency and Global Reach Capabilities
SeerBit offers payment solutions that empower airlines on Sabre to receive and manage payments across different regions and multiple currencies seamlessly. SeerBit’s robust support for international currencies and compliance with local regulations ensures that airlines can operate confidently in new markets, meeting regional compliance, while offering a seamless experience to travellers worldwide.
Irrespective of where an airline operates, SeerBit’s multi-currency solutions ensure reduced fees, prevent currency volatility losses and ensure compliance across borders.
3. Advanced Security and Fraud Detection
The strategic partnership between SeerBit and Sabre prioritises security, with fraud detection and prevention features tailored to the unique needs of airlines. Advanced data encryption features safeguard payment channels, drastically reducing the risk of fraud. Airlines can rely on SeerBit to provide a trusted environment for their customers, minimising exposure to fraud and enhancing overall customer trust.
4. Data-Driven Insights and Reporting
Data is invaluable for airlines aiming to optimise their operations. Through SeerBit’s integration with Sabre, airlines can enjoy access to real-time insights that support financial reconciliation and accurate reporting. This solution provides a consolidated view of airline payments, allowing finance teams to make data-backed decisions and identify opportunities to reduce costs or improve efficiency. Further, airlines are in a position to understand customer payment behaviours better, enabling them to tailor their offerings. By analysing payment data, airlines can refine services based on passenger preferences, such as prioritising mobile payment options for younger customers who value speed and simplicity
Key Benefits of SeerBit & Sabre Integration for Airlines
By addressing core payment pain points in the aviation industry, SeerBit and Sabre help airlines achieve operational efficiency, cost savings and enhanced customer loyalty.
1. Increased Revenue and Lowered Costs
By reducing multi-currency fees and eliminating revenue leakage, airlines can experience improved profitability. SeerBit’s solutions help streamline transaction costs, optimise revenue and offer airlines a competitive edge in their pricing strategies.
2. Enhanced Customer Experience
Customers who enjoy seamless and secure payment options are more likely to develop loyalty to an airline. Sabre’s emphasis on great customer experience aligns with SeerBit’s mission to simplify payment interactions, allowing airlines to offer a payment journey that matches their travel excellence goals. With faster, flexible payment options, airlines can boost customer satisfaction and retention rates.
According to IATA’s Global Passenger Survey, around 38% of passengers are dissatisfied with limited payment flexibility, impacting their willingness to book services. Airlines that expanded their payment options to include localised methods, e.g., mobile payments, reported higher customer satisfaction and retention by catering to diverse payment preferences across age groups and regions.
3. Optimised Operational Efficiency
Automation of payment processes and reconciliation reduces manual errors and enhances operational efficiency. SeerBit’s robust reconciliation tools help airlines consolidate transactions from various channels, simplifying financial management and boosting operational productivity.
4. Scalability and Future-Readiness
SeerBit and Sabre’s partnership provides airlines with scalable solutions designed to meet future industry demands. As travel returns to a high post-pandemic, airlines can rely on flexible solutions offered by this strategic partnership to adapt to changing market trends and customer needs, ensuring long-term success.
A Future of Seamless, Secure Airline Payments
Africa is emerging as the next major frontier for air travel. A recent study on emerging markets projects that by 2030, the African aviation industry will experience robust growth, with a compound annual growth rate of 5% to 6% in passenger traffic. This expansion is fueled by urbanisation, a growing middle class and enhanced connectivity. Alongside this growth, African airlines are expected to double their fleet size, contributing over $100 billion to the continent’s GDP and supporting more than 6 million jobs.
To meet these ambitious targets and navigate a complex global market, airlines need payment solutions that are secure, cost-effective, and aligned with evolving customer expectations. SeerBit’s partnership with Sabre Corporation delivers a powerful, integrated payment platform designed to reduce transaction costs, fortify security and enhance the customer experience.
This landmark collaboration empowers decision-makers and stakeholders in African aviation to modernise payment operations, boost efficiency, and unlock new revenue streams. Through this key integration, businesses across the aviation value chain are well-positioned to thrive in an increasingly competitive landscape and set new benchmarks for operational excellence.
Learn more on how to unlock the key benefits of the SeerBit X Sabre partnership for airlines here.
Telecom
Nigeria Lacks AI-Ready Data Centres, Trails in Capacity – Nnamani

Engr. Ikechukwu Nnamani, chief executive officer, Digital Realty Nigeria, says the country currently has no data centres designed for core Artificial Intelligence (AI) applications despite the presence of over 300 AI firms operating locally.

Engr.Nnamani
Nnamani made the disclosure at the Nigeria Information Technology Reporters Association (NITRA) Breakfast with CEOs in Lagos, stressing that AI is driving the next phase of digital evolution but Nigeria’s facilities remain unprepared for its intensive demands.
“There’s no data centre in Nigeria that is AI ready. None,” he said, noting that while cloud services exist, core AI infrastructure is absent, forcing local companies to rely on foreign resources.
He projected that AI-enabled data centres could emerge in two to three years through global players such as Digital Realty, citing its South African subsidiary, Teraco, which operates Africa’s largest facility.
He explained that one Teraco site exceeds the combined capacity of all Nigerian data centres and has already implemented liquid-cooled AI-ready infrastructure.
On national capacity, Nnamani revealed that Nigeria lags behind cities such as Toronto, Cape Town and London, with most facilities concentrated in Lagos. He said active IT loads in Nigeria are often just one to two megawatts despite larger design claims.
According to him, true metrics should be based on “active IT load” figures, not potential capacity. He estimated construction costs at between 10 and 15 million dollars per megawatt, noting that private firms rarely disclose totals.
Current installed capacity stands at 56.1 megawatts in 2025, projected to reach 218 megawatts by 2030, but distribution remains skewed.
Nnamani warned that the imbalance risks latency, uptime failures and poor user experience for non-Lagos users due to fibre vulnerabilities.
He advocated at least two data centres per state capital — about 72 to 74 nationwide — alongside transmission networks and content growth to support digital economy goals.
He described power shortages as opportunities, despite dedicated plants costing about one million dollars per megawatt.
Highlighting Digital Realty’s milestones since acquiring Medallion Communications in 2021 and rebranding in 2023, Nnamani said the company had invested in roads and power feeds for the 2Africa submarine cable site in Lekki.
He added that the project had created jobs, training opportunities and housing growth in the area, with hyper-scale AI facilities planned ahead.
Speaking at the event, Mr. Chike Onwuegbuchi, Chairman, Nigeria Information Technology Reporters Association (NITRA) has lauded Engr. Ikechukwu Nnamani for his transformative contributions to Nigeria’s ICT sector, describing him as a beacon of innovation and digital excellence.
He praised Nnamani’s pioneering work in data center infrastructure, noting that his initiatives have significantly elevated the country’s technological framework.
Onwuegbuchi highlighted Nnamani’s recent recognition as Data Center Leader of the Year, calling it a testament to his unwavering commitment to advancing Nigeria’s digital economy.
Nnamani, who served as the keynote guest at the event, delivered a pre-recorded video presentation before engaging participants in a dynamic question-and-answer session.
His appearance, according to Onwuegbuchi, is set to become an annual tradition, underscoring his dedication to mentoring and guiding the ICT community.
“This is the kind of leadership that inspires confidence in Nigeria’s digital future,” Onwuegbuchi remarked, urging stakeholders to emulate Nnamani’s innovative spirit and commitment to excellence.
The event marked another milestone in NITRA’s ongoing efforts to foster collaboration and strategic development among ICT professionals nationwide, reinforcing the association’s role as a catalyst for growth in Nigeria’s technology ecosystem.
Telecom
Anambra Leads Southeast in Digital Governance Under Soludo’s ICT Agenda

Anambra State is quietly engineering one of Nigeria’s most ambitious transformations in public governance, one powered by artificial intelligence, expanded broadband infrastructure and deep data analytics.

Mr. Chukwuemeka Fred Agbata (CFA), Managing Director, Anambra State ICT Agency, in a group photograph with media executives during a media parley in Lagos.
At the centre of this shift is Governor Prof. Chukwuma Charles Soludo, CFR, whose administration is redefining how government interfaces with citizens.
Speaking during an interactive session with media executives in Lagos, Chukwuemeka Fred Agbata (CFA), the Managing Director, Anambra State ICT Agency, explained that the administration’s digital-first approach is reshaping how government engages citizens and delivers services.
Agbata said the Soludo administration is intentional about embedding technology into governance at scale.
“Governor Soludo’s vision is clear, a smarter, faster, more efficient government driven by data, innovation and citizen-focused digital tools,” he said.
Agbata noted that the state has adopted extensive data analytics to improve planning, service delivery and overall decision-making.
He explained that AI-driven analytics are now helping the government understand citizen needs, plan interventions and monitor impact more effectively.
He mentioned that the state’s previous use of data modelling in political engagement demonstrated the power of structured data but stressed that the real goal is institutionalising data culture across government, not just elections.
“We sit on rich datasets today; from demographic insights to service requests, and we are using them to build a more responsive government,” he said.
The ICT boss highlighted the state’s work on conversational AI systems that will allow citizens to interact with government easily, even in local languages.
“Whether literate or illiterate, people should soon be able to speak to AI in an indigenous language and have their requests processed,” he said.
“That’s where governance is going, and Anambra intends to lead.”
Highlighting Broadband Expansion as one of the biggest wins of Governor Soludo’s administration, Agbata emphasised that broadband penetration remains central to achieving the state’s digital agenda.
He credited Governor Soludo’s progressive Right-of-Way policy and proactive industry engagement for accelerating fibre deployment across communities.
“When ISPs begin travelling to Anambra on their own, it shows they see good policy and a viable market,” he said.
Today, more households in semi-urban communities are enjoying reliable fibre connections something CFA said was almost impossible in previous years..
CFA also disclosed that Anambra continues to pursue the establishment of an Internet Exchange Point to localise traffic and reduce cost while improving speed.
“Localising traffic means your data won’t travel to Lagos or Amsterdam before returning,” he explained.
He noted that although technical requirements have caused delays, significant progress is expected in 2026.
Agbata added that national assessments have recognised Anambra’s advancement in digitisation and reforms.
“According to BudgIT and other national bodies, Anambra ranks number one in the Southeast in ease of doing business and transparency,” he said.
He attributed the growth to healthy inter-state competition and measurable reforms championed by Governor Soludo.
Agbata praised the young professionals powering the state’s digital work, particularly in data analytics and infrastructure mapping.
He also highlighted the vital role of industry partnerships:
“Relationships matter. If we fully deploy just 20% of the relationships we have within and outside the country, Anambra would be on another level.”
He cited instances where collaboration with telecom executives led to quick fixes and infrastructure deployment in the state.
Agbata thanked the Lagos media community for their continuous support in making the Anambra’s digital revolution seen and appreciated by all.
“We don’t take your support for granted. You have helped amplify Anambra’s digital transformation story,” he said.
As Anambra deepens investments in digital infrastructure, AI systems and data-driven governance, Agbata said the state is positioning itself as the emerging technology and innovation hub of the Southeast.
“There is a generation coming that is digital-first. Our responsibility is to build systems ready for them,” he said.
Telecom
Africa Must Build Its Own Cybersecurity Intelligence, Says Tizel CEO At AfriTech 5.0

As Africa edges toward an estimated 750 million internet users by the end of 2025, the continent’s expanding digital footprint is increasingly matched by vulnerabilities that threaten its economic and national security.

Happiness Obioha, Managing Director and Chief Executive Officer of Tizel Cybersecurity
This concern took centre stage at the Africa Tech Alliance Forum (AfriTech 5.0), where Happiness Obioha, the Managing Director and Chief Executive Officer of Tizel Cybersecurity, delivered one of the event’s most compelling arguments for a new cybersecurity paradigm rooted in African intelligence rather than foreign technology.
Speaking on the theme “Beyond Firewalls: The Case for Homegrown Cybersecurity Intelligence in Africa,” Obioha maintained that Africa’s cybersecurity risks cannot be effectively mitigated with imported solutions that were never designed for the continent’s distinct digital realities.
She described Africa’s cyber landscape as one defined by unique threat actors, infrastructural limitations, cultural nuances, and business patterns that global security platforms often fail to understand.
According to her, relying solely on perimeter-based defenses such as firewalls is no longer adequate in a world where cyberattacks grow more adaptive, persistent, and sophisticated.
Obioha argued that Africa’s dependence on generic global tools has created a critical gap in the continent’s ability to detect, interpret, and respond to emerging threats, and explained that foreign cybersecurity systems frequently misread local attack patterns or fail to anticipate region-specific vulnerabilities.
As a result, many African organizations operate with a false sense of safety while facing increasingly complex threats ranging from ransomware and financial fraud to targeted breaches on government infrastructure.
The Tizel CEO emphasised that Africa’s long-term security lies in adopting intelligence-led approaches that draw from local insights, indigenous expertise, and continental research, and noted that such solutions allow faster and more precise threat detection because they are built with an understanding of local behaviour patterns and digital environments.
Beyond security improvements, she stressed that homegrown cybersecurity also strengthens national sovereignty, reduces capital flight, expands technical capacity, and creates jobs in one of the world’s fastest-growing sectors.
Obioha cited Tizel Cybersecurity as an example of what locally grounded innovation can achieve, explaining that the company’s model integrates contextual intelligence, real-time monitoring, rapid incident response, and strict adherence to regulatory frameworks.
According to her, Tizel’s work with banks, telecom operators, government agencies, and SMEs demonstrates the measurable impact of Africa-specific cybersecurity architecture.
Among the results she highlighted were the prevention of a major ransomware attack in the financial sector, a significant reduction in network downtime for a telecom operator, and the deployment of effective real-time monitoring systems for a government agency.
She reinforced that Tizel’s success is built on its deep understanding of the African digital ecosystem, a familiarity she described as indispensable for delivering cybersecurity that genuinely protects African institutions.
The region’s business culture, infrastructural diversity, and evolving digital habits, she said, can only be accurately interpreted by experts who operate within the same environment.
Obioha urged African enterprises and governments to take a more deliberate approach toward securing their digital future, and encouraged them to re-examine their cybersecurity posture, invest in indigenous intelligence-driven solutions, and build internal teams equipped to respond to emerging threats.
The survival and competitiveness of African businesses, she noted, will increasingly depend on their ability to align security strategies with the realities of the continent’s rapidly evolving digital economy.
“Africa’s digital future is promising,” she concluded, “but it must be secured with intelligence and innovation that come from within the continent.”
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