General News
Skills Needed to Succeed in a Changing World

By Dave Wakeman
As we head into the homestretch of 2021, we are still being heavily impacted by the pandemic—and it seems like a society that is restructuring (or realigning) itself due to challenges and issues that the pandemic uncovered.

Dave Wakeman
Reading this morning’s paper highlighted this to me. It got me thinking about the types of skills that a PM is going to need to highlight (or build) to ensure that they are on top of the ever-changing world we are living in.
Here are my top three:
1. Communication: I feel like any good list on what makes a good PM should always contain improving your communication skills, but in this regard the communication skills we need to improve are a bit more broad than normal.
In a general sense, we always want to remember that your communications need to be clear, concise and easy to understand. But as we expand here, we need to make certain that we have the ability to communicate with folks clearly in different cultures. This might mean recognizing how different phrases translate or different customs come across.
The key to being a successful communicator in a changing world is that you need to focus on the receiver of the communication—with an emphasis placed on things that might make your communications fall flat. Because even when you share a common language, the gulf in understanding can be significant.
2. Negotiation: We hear a lot about different issues that are being exposed around the world right now, like supply chain backups, staff shortages and demand issues. The list goes on and can contain hundreds of variations on each issue, but the key idea here is that even if you are dealing with a challenge, a good PM has to find ways to resolve issues. This comes down to negotiation. And what is negotiation but solution seeking at its finest?!
To be an effective negotiator in a changing world, you need to focus on your communications to begin with (like I mentioned above, communications seem to be the gateway for effective project leadership). But you also need to recognize how to frame ideas, challenges and solutions to give people win/win opportunities. You also need to be able to see different routes to success.
Probably the most important skill is to not look at negotiation as a winner-takes-all situation. Because in most instances, it’s going to be about accommodation and not capitulation.
3. Recruitment: I’ve written here over the years about how great a PM I think Alabama football coach Nick Saban is. One of his best skills is his ability to recruit talent to Tuscaloosa. Talent wins.
To be a successful PM in our new environments of change and uncertainty, you are going to need to focus on recruiting folks to your team to be successful as well.
Recruiting in this context doesn’t mean getting people to sign up as your “ride or die,” though it may require that at certain times. Instead, recruitment is likely a lot more flexible as you need people to dedicate a few hours to a challenge you are dealing with, sign off on a new piece of your project, or commit the resources necessary to help you keep your project moving forward.
As I write this out, I start thinking about how we recently discussed project management being a sales job. Then, I look at my list and realize that the key way that PMs are going to work forward now is through selling: their ideas, their partnership and their resources.
Maybe instead of a big change, the more things change the more they stay the same? Let me know what you think in the comments.
General News
NITDA, HORSA Empower Lawmakers’ Spouses with Digital Skill

The National Information Technology Development Agency (NITDA), in partnership with the House of Representatives Spouses Association (HORSA), organized a specialized two‑day digital literacy and capacity‑building workshop for the spouses of members of the House of Representatives.

The initiative, themed “Empowering Women for a Digital Future: Leadership, Wellbeing, and Opportunity,” is designed to equip spouses of lawmakers with the tools needed to navigate the modern digital economy and the unique demands of public life.
Moving beyond basic computer literacy, the workshop offers a comprehensive suite of skills, including financial and digital literacy—focused on using digital tools for business growth and personal finance management; cybersecurity and digital wellbeing—promoting online safety, data protection, and mental health resilience; and economic empowerment—unlocking opportunities in remote work, Business Process Outsourcing (BPO), and digital entrepreneurship.
Declaring the workshop open on behalf of the Speaker of the House of Representatives, Rt. Hon. Tajudeen Abbas, PhD, the Deputy Speaker, Rt. Hon. Benjamin Okezie Kalu, said the workshop underscores the crucial role spouses play in supporting public office holders. He described spouses as trusted advisers whose understanding of legislative responsibilities helps lawmakers perform more effectively.
He noted that the demanding nature of legislative work often places strain on family life, adding that empowering spouses with digital and leadership skills would strengthen their capacity to provide informed support and constructive feedback to their partners in public service. He urged participants to take full advantage of the training, stressing that continuous learning is essential in an increasingly digital world.
Kalu further observed that many spouses already lead humanitarian and development initiatives in their communities, and that the skills gained from the programme would enhance communication, strategic planning, and resource mobilisation, thereby deepening their contribution to community development and national growth.
In his welcome address, the NITDA Director‑General, Kashifu Inuwa, said the initiative aligns with the Federal Government’s drive to build a sustainable digital economy by ensuring that no group is excluded from digital opportunities due to skills gaps. He noted that the Renewed Hope Agenda of Bola Ahmed Tinubu places digitalisation and innovation at the heart of economic diversification and inclusive growth.
He added that NITDA is implementing a national digital literacy framework aimed at achieving 95 per cent digital literacy by 2030, driven through three key focus areas: integrating digital skills into formal education, upskilling public servants, and expanding community‑level digital inclusion.
Inuwa described women as critical drivers of Nigeria’s digital transformation, noting that empowering spouses of lawmakers with digital skills would strengthen leadership at home and positively influence legislative processes at the National Assembly. He explained that NITDA is working with the Ministry of Education and global technology partners to train teachers nationwide, while over 54,000 public servants are currently enrolled in the Agency’s digital literacy programmes.
He also stated that through community champions deployed across the 36 states and the Federal Capital Territory, millions of Nigerians are being reached annually with basic digital skills training, stressing that national leaders must not be left behind in Nigeria’s digital transition. According to him, digitally literate spouses can play a vital role in encouraging technology‑driven governance, including ongoing efforts to digitise legislative processes.
In her goodwill message, the Leader of HORSA and wife of the Speaker, House of Representatives, Hajiya Fatima Tajudeen Abbas, described the workshop as a historic milestone and the first comprehensive capacity‑building programme organised by the 10th Assembly for spouses of lawmakers. She noted that public life in a digital age now extends beyond physical spaces into online platforms, making digital and financial literacy, cyber protection, and digital wellbeing essential skills for spouses of national leaders.
Hajiya Abbas emphasised that the sessions on mental health, emotional resilience, entrepreneurship, and leadership were timely, as spouses of public office holders often shoulder invisible emotional responsibilities. According to her, empowering women economically strengthens families and communities, adding that the knowledge gained from the workshop would not only support lawmakers behind the scenes but also enable women to contribute more meaningfully to national development in the digital economy.
The event also featured goodwill messages and contributions from senior government officials, including the Chief of Staff to the President, Hon. Femi Gbajabiamila; the Honourable Minister of Women Affairs and Social Development, Hon. Imaan Sulaiman Ibrahim; the Chairperson of the Nigeria Governors’ Spouses’ Forum, Prof. (Mrs.) Olufolake Abdulrazaq; the Chairman of the House Committee on ICT, Hon. Stanley Olajide; the Chairperson of the House Committee on Women Affairs and Social Development, Hon. Kafilat Ogbara; and the Managing Director of the South-South Development Commission, Usoro Offiong Akpabio.
General News
PalmPay Unveils First Batch of Winners in #LoveWithPalmPay Campaign

PalmPay is thrilled to announce the first set of winners of its highly anticipated Valentine-themed #LoveWithPalmPay campaign, following a week of receiving entries from users across the country, celebrating their real love stories shaped by simple money moments.

The #LoveWithPalmPay, a two-week campaign which started on the 9th of February until the 21st of February, has unveiled the first set of four (4) couples who shared their heartfelt stories of how PalmPay has positively impacted their relationships, from seamless transfers and bill payments to shared savings goals, dates, and everyday financial support.
The first batch of selected winners are:
- Abdulsalam Aishat Omowumi ( Facebook)
- Symply Omotoshan (Instagram)
- Unusual_aaron (Tiktok)
- MTN_DATA_VENDOR (X)
Speaking on the campaign, Olorunfemi Hanson, the Head of Marketing of PalmPay, stated, “We are using the campaign to appreciate our over 35 million users and the many ways they use the PalmPay app to make life seamless. The four (4) couples, each rewarded with ₦100,000, were chosen based on how effectively they highlighted PalmPay’s features and demonstrated how the platform helped their everyday payments be reliable and seamless.
PalmPay noted that with the campaign still ongoing, four (4) more couples will be announced in the coming days, encouraging more users to continue sharing their love stories using the hashtag #LoveWithPalmPay on PalmPay’s social media platforms.
The campaign reinforces PalmPay’s commitment to creating financial solutions that not only simplify transactions but also bring people closer through meaningful, everyday money moments.
PalmPay is a leading digital banking platform driving financial inclusion and economic empowerment in underserved emerging markets. Through its secure, user-friendly, and inclusive suite of financial services, PalmPay empowers individuals and businesses with tools to manage and grow their money.
PalmPay offers a comprehensive range of products, including mobile payments, savings, and micro-insurance via its app and mobile money agent network.
General News
Zoho Celebrates 30 Years, Powers 1m Firms & 150m Users Worldwide

Zoho Corporation, a global technology company, today marked its 30th anniversary with the announcement of two major company milestones.

Zoho
Zoho Corporation, consisting of consisting of Zoho (cloud business solutions), ManageEngine (IT management), Qntrl (business process management) and TrainerCentral (e-learning platform), is now a trusted technology provider to one million paying customers and more than 150 million users globally.
Today’s announcement follows significant year-on-year customer (32%) and revenue (20%) growth in 2025.
Recent customers to Zoho Corporation include: in the United States, Rapid Response Monitoring and Synergy Home Care; in India, Mercedes-Benz India, Force Motors, Joyalukkas and Union Bank of India; in the UK/European Union, Flora Food Group, Handl Tyrol and Atout France; in Middle East-Africa, Al-Ahli Saudi FC and Al Qadsiah FC; in LATAM, Gonher Batteries, and in Brazil, Creditas and Editora Globo.
“Being bootstrapped, private, and built entirely in-house makes Zoho an outlier among competitors,” said Sridhar Vembu, Co-founder and Chief Scientist, Zoho Corporation.
“But vendors don’t need our help, businesses do, which is why delivering customer value has, for 30 years, been Zoho Corporation’s North Star.
“Before any innovation, strategy, or guiding principle becomes a product, pivot, or policy, it must first affirm the question, ‘Will this help businesses?’ We are incredibly grateful that companies around the world have responded so positively to our customer-first approach over the past three decades, and will continue to meet the evolving needs of businesses with powerful, scalable, and affordable solutions.”
Commitment to Africa
Zoho Corporation has steadily expanded its presence across Africa, supporting organisations of all sizes as digital transformation accelerates across the continent.
“Africa represents one of the most dynamic and entrepreneurial business environments in the world,” said Kehinde Ogundare, Country Head, Zoho Nigeria.
“Over the years, we have seen growing demand from African businesses seeking technology that is flexible, affordable and built for long-term value rather than short-term gain.
“Our continued investment reflects our belief in Africa’s innovation potential and our commitment to supporting local businesses with tools that help them scale sustainably.”
Zoho’s long-term approach aligns closely with the needs of African organisations, providing a unified technology platform without the cost and complexity often associated with enterprise software.
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