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Skills Needed to Succeed in a Changing World

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By Dave Wakeman

As we head into the homestretch of 2021, we are still being heavily impacted by the pandemic—and it seems like a society that is restructuring (or realigning) itself due to challenges and issues that the pandemic uncovered.

Dave Wakeman

Reading this morning’s paper highlighted this to me. It got me thinking about the types of skills that a PM is going to need to highlight (or build) to ensure that they are on top of the ever-changing world we are living in.

Here are my top three:

1. Communication: I feel like any good list on what makes a good PM should always contain improving your communication skills, but in this regard the communication skills we need to improve are a bit more broad than normal.

In a general sense, we always want to remember that your communications need to be clear, concise and easy to understand. But as we expand here, we need to make certain that we have the ability to communicate with folks clearly in different cultures. This might mean recognizing how different phrases translate or different customs come across.

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The key to being a successful communicator in a changing world is that you need to focus on the receiver of the communication—with an emphasis placed on things that might make your communications fall flat. Because even when you share a common language, the gulf in understanding can be significant.

2. Negotiation: We hear a lot about different issues that are being exposed around the world right now, like supply chain backups, staff shortages and demand issues. The list goes on and can contain hundreds of variations on each issue, but the key idea here is that even if you are dealing with a challenge, a good PM has to find ways to resolve issues. This comes down to negotiation. And what is negotiation but solution seeking at its finest?!

To be an effective negotiator in a changing world, you need to focus on your communications to begin with (like I mentioned above, communications seem to be the gateway for effective project leadership). But you also need to recognize how to frame ideas, challenges and solutions to give people win/win opportunities. You also need to be able to see different routes to success.

Probably the most important skill is to not look at negotiation as a winner-takes-all situation. Because in most instances, it’s going to be about accommodation and not capitulation.

3. Recruitment: I’ve written here over the years about how great a PM I think Alabama football coach Nick Saban is. One of his best skills is his ability to recruit talent to Tuscaloosa. Talent wins.

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To be a successful PM in our new environments of change and uncertainty, you are going to need to focus on recruiting folks to your team to be successful as well.

Recruiting in this context doesn’t mean getting people to sign up as your “ride or die,” though it may require that at certain times. Instead, recruitment is likely a lot more flexible as you need people to dedicate a few hours to a challenge you are dealing with, sign off on a new piece of your project, or commit the resources necessary to help you keep your project moving forward.

As I write this out, I start thinking about how we recently discussed project management being a sales job. Then, I look at my list and realize that the key way that PMs are going to work forward now is through selling: their ideas, their partnership and their resources.

Maybe instead of a big change, the more things change the more they stay the same? Let me know what you think in the comments.

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Ugo Onwuaso is an ICT enthusiast. He believes technology should be used for general good. He holds a Master of Public Administration (MPA) degree from the Lagos state University. Dear Reader, Your support matters. But we believe that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. That is why, we have devoted our energy to independent reportage of technology and finance and how they affect lives. Our incisive and analytical view of how technology news affects the daily life help individuals and organizations make up their minds. Quality journalism costs money. Today, we're asking that you support us to do more. Kindly support our effort to deliver technology and finance journalism to everyone in the world. Donate as little as N1,000. Bank transfers can be made to: UBA Plc 1017156876 Communication Week Media Ltd

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Why Bandits, Kidnappers are Hard to Trace despite NIN-SIM Linkage – FG

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National Identity Management Commission (NIMC), has explained why kidnappers and terrorists are not always traceable despite the country’s expanding digital identity infrastructure.

Why Bandits, Kidnappers are Hard to Trace despite NIN-SIM Linkage - FG

NIMC explanation pointed to a simple but significant gap in the system.

Abisoye Coker-Odusote, director-general of the agency said that: “A lot of the time, you find out the kidnappers use the phones of the people they have abducted, which means how do you trace them because they are not using their own phones?” she said.

Coker-Odusote spoke during an appearance on Channels Television, where she was asked to explain why criminals remain difficult to trace despite the mandatory NIN-SIM linkage policy.

She said criminals frequently frustrate investigations by using mobile phones belonging to their victims, instead of their own registered lines.

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“We already know the NIN is the foundational identity for the security architecture, but a lot of the time, you find out the kidnappers use the phones of the people they have abducted. Which means, how do you trace them because they are not using their own phones?” she said.

She also suggested that some criminal elements involved in kidnapping operations may not even be captured in Nigeria’s identity database.

“There is a theory that it may be possible that these kidnappers are not Nigerians and are brought into the country 48 or 72 hours before a kidnapping takes place specifically for that purpose. I’m not insinuating anything, but if that were the case, they naturally would not be captured in our database,” she added.

The comments have revived questions about whether expectations placed on the NIN-SIM linkage have exceeded what the system was designed to deliver.

The NIN-SIM linkage exercise was introduced by the Nigerian Communications Commission (NCC) in collaboration with NIMC to strengthen identity management, eliminate anonymous SIM ownership and support national security.

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Over the years, the exercise resulted in millions of subscribers linking their SIM cards with their National Identification Numbers, while telecom operators also deactivated millions of lines that failed to comply with regulatory directives.

Earlier, the NCC maintained that the policy was aimed at improving the integrity of Nigeria’s SIM registration database, strengthening identity verification and supporting security agencies in criminal investigations.

The regulator also described the exercise as an important component of the country’s digital economy and national security framework.

Telecommunications operators have consistently maintained that while they play a critical role in implementing the NIN-SIM linkage policy, they are not responsible for tracking criminals.

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Quest Merchant Bank Hosts Great Place to Work® Nigeria Study Mission

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Quest Merchant Bank recently hosted the second edition of the Great Place to Work® Nigeria Study Mission, reaffirming its commitment to fostering a high-performance workplace culture and advancing people-centric leadership practices.

The Study Mission serves as a collaborative learning platform that brings together Great Place to Work® Certified organizations to exchange insights, share best practices, and strengthen workplace cultures.

The event welcomed Human Resources leaders and representatives from FITC, Princeps Credit Systems, Tonic Technologies and Esentry Limited for an engaging and insightful session focused on building thriving workplace cultures, promoting continuous learning, and advancing employee-centric practices that drive organizational success.

Speaking at the event, Tolulope Dayo-Peters, Head of People Management, emphasized the importance of continuous learning and collaboration in building sustainable workplace cultures.

“We are delighted to host the second edition of the Great Place to Work® Nigeria Study Mission. At Quest Merchant Bank, we believe building a great workplace is an ongoing journey rooted in trust, purposeful leadership, and a genuine commitment to our people.

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“We are pleased to share the practices that have shaped our culture and look forward to more opportunities to learn and collaborate with like-minded organizations.”

Also speaking at the event, Afolabi Olorode, Acting Managing Director/CEO, Quest Merchant Bank Limited, highlighted the critical role workplace culture plays in driving long-term business success.

“We recognize that a strong workplace culture is fundamental to sustainable business success. Creating an environment where our people are empowered to grow, innovate, and perform at their best enables us to consistently deliver value to our clients and stakeholders. We are proud to support initiatives like the Great Place to Work® Nigeria Study Mission that encourage organizations to learn from one another and collectively raise the standard of workplace excellence in Nigeria.”

The Study Mission reinforced the importance of collaboration among organizations committed to creating exceptional employee experiences.

By providing a platform for open dialogue, peer learning, and the exchange of practical ideas, the initiative enabled participants to explore innovative approaches to employee engagement, organizational culture, leadership development, and talent management while strengthening a growing community of employers dedicated to workplace excellence.

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Hosting the Great Place to Work® Nigeria Study Mission further strengthens Quest Merchant Bank’s position as a thought leader in workplace culture and talent management.

It also enhances the Bank’s employer brand and demonstrates its unwavering commitment to creating an environment where employees can grow, innovate, and achieve their full potential.

Quest Merchant Bank remains committed to championing initiatives that promote learning, innovation, and people-centric leadership. Through strategic partnerships and knowledge-sharing platforms such as the Great Place to Work® Nigeria Study Mission, the Bank continues to contribute to the advancement of exceptional workplace cultures and the future of work across Nigeria’s corporate landscape.

 

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NIHSA Warns States of Possible Flood within Seven Days

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Nigeria Hydrological Service Agency (NIHSA) has warned of possible floods in parts of Adamawa, Bauchi, Edo, Imo, Enugu, Akwa Ibom, Cross River, Kaduna, Plateau, Niger, Benue, and Borno states within the next seven days.

NIHSA Warns States of Possible Flood within Seven Days

According to information posted on NIHSA X handle, the Agency announced medium flood advisory in force for the next 7 days across Adamawa, Bauchi, and 11 other States.

“Localised inundation is forecast along the main channel; named communities below sit on the projected footprint. Stations: Saminara on the Karam river, Waya Dam Site on the Waya river, Amber on the Amber river.

“Adamawa; Lemsa, Lamurde, Numan Exposure: 147 comm. 49 schis 40 hith 6 mkts17 relig. Bauchi-Bauchi, Ningi, Shira. Exposure: 4 comm. Kaduna; Chikun, Giwa, Igabi, Jaba, Jema’a, Kachia, Kaura, Kauru, +6 more. Exposure: 1 comm.

“Borno-Gubio, Mobbar. Exposure: 680 comm. 8 schls 6 hith 5 mkts 21 relig. Edo-Akoko-Ed, EtsakoEa, EtsakoWe, Ikpoba-Okha, Orhionmw, OviaNort, OviaSo.. Exposure: 3 comm.

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“Imo-Aboh-Mba, Oguta, Ohaji/Eg, Okigwe, Owerri North, Owerri West. Exposure: 3 comm. 7 more states affected and severity LGAs”.

NIHSA advised people in the affected areas to “do NOT cross flooded roads, bridges, or fast-moving water on foot or by vehicle.

“Clear drainage channels and river-mouth blockages; avoid building or living in the floodplain and move people, livestock and valuables from the floodplain to pre-identified higher ground,” NIHSA stated.

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