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Social Media a Threat to Telecoms without Innovation – Akano

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Tim Akano, founder/ CEO New Horizons Nigeria, in this interview identifies technologies that will shape 2019.

What do you see on the horizons for individuals and businesses, technologically speaking, in 2019?

As you rightly pointed out- the first world Artificial Intelligence news broadcaster was unveiled by the Chinese Xinhua News Agency on November 9 2018: the Ai read news on television and millions of people around the world did not know immediately it was not a human being.

You also will recall the Japanese Pop Star Eiguchi Aimi who took Japan by surprise and for 17 days nobody knew in Japan that Ms. Aimi was not a human being singer but Ai.

You will also recall that in April 2017, a Chinese Ai Engineer, Zhang Jiajia built and married a Robot Spouse for himself named YINGYING in a weeding that was well attended by his parents and friends and conducted in accordance with the Chinese marital Culture and custom.

Also, in October 2017, Saudi Arabia made a first- they named SOPHIA, a robot, as Saudi citizen with human rights.

What does it all add up to? Where are we? And where are we going, technologically speaking?

In my lecture in December 2018 at CMD on Artificial Intelligence and the future of learning- I submitted that Homo Sapiens is in transition, and on a one-way  evolution ticket to becoming something else: Homo Deus.

We have bought the ticket, unfortunately- it’s one way- , with zero chances of returning to who we are.

But I would like us to look at the Digital Crystal Ball this year differently from what we used to do in the years past.

I believe it will be more beneficial for everyone- journalist, Entrepreneur, Job seekers, parents and governments if we break it down into Sectors.

Let’s look into 10 areas: Unemployment, FinTech, Telecom, Education, Agriculture, Media, Manufacturing, Homeland Security, Trade, and governance

What do you see as the intersection between Technology and the future of Job? Are we all going to become jobless at the rate at which Robot and Ai are replacing workers?

Yes and No. A friend of mine put it poetically in an article recently in the newspaper ‘’how technology stole our breakfast and is about to eat our lunch’’.

But I disagree with his conclusion.

Technology did not steal anybody’s breakfast rather technology changed our breakfast menu and gave us a new breakfast menu and technology has equally announced that a new lunch and dinner menu list is on the horizons.

It is by putting issues in the right perspective that we can take full benefits of what is and what is to come.

My answer in this sector is relevant to anyone ages 10 to 69 and business organisations as well.

Below are the NEW MENU LIST OF SKILLS that technology wants that can make anyone or organisation to be relevant in the new TECH KINGDOM that we are entering.

The latest LinkedIn research on Skill and employment shows that there are 50,000 professional skills in the world today. But most of these skills will be obsolete in a matter of three to five years. Most of the traditional skills will decline in value. Banking/Finance, Architecture, Accountant, etc will decline because e of technology.

But below are the TEN HOTTEST SKILLS that will grow in demand in 2019 and beyond:

1 Creativity, Innovation and Analytical Reasoning (2) Persuasion, Collaboration, and Adaptability(3) Cloud Computing (4) Artificial Intelligence, Internet of Things and Cyber Security (5) People and Time Management (6) Mobile Application Development (7) Sales Leadership, Customer Service, Digital and Social Media Marketing (8) Animation, Video, Audio, and Game development ( 9) Business Analytics and  Competitive Strategies (10) Data Science & Big Data.

The demand of these ten skill-sets by the industry will grow geometrically because we have shortages and businesses are developing along these lines exponentially. If you have children or cousin or brothers or sisters and you don’t want them to be hungry in the new TECH KINGDOM- these are the skills that will be in the greatest demand. Dr Robot will be a better Surgeon than human Doctors in few years’ time. Ai will be a better Pilot than human Pilot, Ai will replace drivers and cars will be electric without engine. Ai will do some Accounting, Architectural, Journalism, Military, Teaching and Engineering jobs.

Everything we are doing will converge on MOBILITY- our phone will become part of us in a new form. It will be engrained in our flesh- this will drive the demands for experts in Mobility and internet of Things.  Then when Robot produces in the factory- Peter James and John have to sell to Steve and, Florence. A Buhari or an Atiku will always need the services of Digital Marketing Professionals to sell their candidacy to the electorates: so selling skill, Customer service, Digital and Social medial skills will be in hot demand.

What does Digital Crystal Ball says about FINTECH in 2019?

Obviously, Banking and Financial Industry are the biggest consumers of technology. Therefore, using past years as a guide, FINTECH will continue to dictate the speed of innovation in technology.

Below are the TOP 10 VARIABLES for the financial industry in 2019 and beyond.

They are: (1)   Digital only Bank will grow faster than the legacy brick and wall, High street banks (2) There is bound to be bigger cash injection by banks into Digital transformation in order to reduce overhead cost ultimately.

(3) Massive deployment of Artificial Intelligence in customer profiling for credit transaction will happen in 2019 in the banking industry.

(4) Due to the stringent and thick regulatory requirement and compliance for the financial sector- more banks will make use of Ai technologies for compliance purposes.

(5) 2019 is the year of surgically implanted Near Field Communication devices (NFC)

(6) Block chain and Crypto currencies diversification will be massive consequent upon the rise and fall of Bitcoin- we have not seen the end of crypto.

(7) Quantum Computing will become mainstream because of Big Data and Internet of Things (8)  GDPR and Digital Marketing for banks will drive the OPT-IN data mining sales model as a way to reach customers

(9)  Decentralised App for payment- online payment using decentralised apps will grow because of their relative security vis-à-vis the legacy payment model

(10) Cyber Security- when Marriorit Hotel lost 500 million vital data to cyber thieves towards the end of 2018- that was a passing shot to all the financial institutions that cyber security will become their Centre of gravity in 2019 and beyond.

What has the Digital Oracle got to say on Telecommunications industry in 2019 and beyond?

2019 is the 5G YEAR! – The massive deployment in advanced countries of extra supper fast internet is this year. Towards the end of 2018 a few Smart nations tested the 5G technology and the outcome was awesome.

Finland was the first country in the world to make 5G mobile internet available to individuals and businesses. US AT &T delivered a super-fast internet as a test run for about 5000 visitors using its own hardware and the result was great.

In South Korea, Ericsson, Intel and Korean Telecom connected a moving car to live 5G network as it drove through Soul and the experience of the customers was out of this world. MTN, VODAFONE are two other major players in the 5G race.

But there is one major ‘’BUT’’, Since 5G technology makes use of virtualisation and Internet of Things it , therefore, opens itself up to a wider range of attacks surface. Cyber security will become a major cost- centre for Telco companies in 2019 and beyond.

And both the breakfast and lunch of Telecoms will continue to end up in the stomach of Skype, Whastapp and those social medial stuff that offer communication at the price of Tom Tom sweet to users! My message to Telecom in 2019 is: INNOVATE FAST OR SUDDEN DEATH.

My TOP TEN GAME-CHANGING VARIABLES for Telecoms in 2019 are (1) 5G, (2) Cyber Security: 43% of Telecoms was attacked in 2018 and it took an average of three months to detect

(3) IoT explosion- we are going to witness connection of devices running into billions or even trillions which will require gargantuan data consumption. This is the age of THINGSFICATION

(4) Saturation for Voice business, once Africa gets to seventy per cent penetration then the Telecoms will need to search for growth elsewhere may be a s a CONTENT PROVIDERS (5) OTT and Value added Services- Over- The- Top services fuelled by video streaming and high demand for non-linear media consumption will grow exponentially in 2019.

(6) Cross industry Alliance between Telecoms and Broadcasting companies: Telecoms would begin to acquire companies that are producing entertaining content, for example, popular TV shows, and live sports games among others as a new growth path.

(7) Commoditization of AUGEMENTED REALITY AND VIRTUAL REALITY- Telecoms with a view to differentiating their products and services will begin to use AR,VR on smartphones to empower digital visualizations on real images and enhances customer experience.

(8) Regulations for Telecoms: GDPR, eprivacy regulations among others will drain some cash from the pocket of Telecoms in 2019.

(9) Machine Leaning and Artificial Intelligence: will help in automating and bettering many back-office operations and sundry customer experiences, this will include customer predictive maintenance services.

(10) Save and affordable In-Flight Connectivity System (IFCS) as a game-changer in 2019.

What has Digital Oracle revealed to you concerning 2019 in your Industry?

Technology has entered into classrooms and it will revolutionise the way we teach and learn. These are the TOP TEN TECHNOLOGY VARIABLES that will influence education from 2019 and beyond.

(1)Artificial Intelligence in Education will impact speech recognition, problem-solving, and planning. AI will also drives automation of administrative tasks like students’ grading, creation of  smart content in the curriculum, and customisation of the teaching process.

(2) Virtual Reality- Medical students can now watch live simulated surgeries using VR technology,

(3) Gamefication- bringing education video games into classrooms this makes learning more fun and engaging.

(4) Learning Analytics-  this will enhance better monitoring of student behaviour and absorption level by utilizing effectively the existing data.

(5) Open Education- the need to make education cheap and accessible will continue to drive the demand for open education at the Higher Education level

(6) IoT learning will enhance personalisation, drive better engagement and skill acquisition. (7) STEAM- because the society is in transition to a technology kingdom the need for STEAM education will increase in 2019.

(8) Green Courseware- everything is going green from electric cars to green classroom.

(9)  Game Theory – education is no more going to be on the basis of one-cap-fits all. Game theory allows instructors to choose the most appropriate method for student leaning in a giving situation. (10) Brick and Mortal Education will witness slow growth compared with ONLINE/ Anytime/Live education.

Besides, the awareness to downplay paper qualification in favour of skilled-based education will increase.

Where does it put New Horizons Nigeria?

We have discussed and analysed four sectors: Jobs, Fintech, Telecommunication and education. The remaining six sectors are going to witness the impact of Ai, IoT Cyber Security among others in different ways but equal measure.

With regards to New Horizons Nigeria, you will recall that we are the first company in Nigeria to introduce ICT certification- based training into the Nigeria education curriculum 13 years ago. As at today we produce about 50,000 students yearly under our certification program.

Our determination to add value to Nigerians has always been our driving force.

This is why we are the first company in IT training Industry in 2018 to launch a Comprehensive Robotics Education in High Schools which includes curriculum on 3D printing Technology, Artificial Intelligence, Internet of Things, Big Data, Cyber security and Graphics design among others.

Several schools in Abuja and Lagos have signed in for this program. This will help our children to acquire 2019 ICT skills that will make them to be competitive globally.

I can confidently tell you that the schools we partner in Nigeria receive the best of ICT education like their counterparts in Europe and America.

For the rest of us: we definitely cannot beat Technology or slow it down- our best option is to join Technology and provides the skills it wants. This is the only way for prosperity in the new TECH KINGDOM


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Telecom

Airtel Nigeria Leads Telecom Market Surge

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In a recent revelation from the Nigerian Communications Commission (NCC), Airtel Nigeria has emerged as a standout performer in the country’s telecommunications sector, marking significant gains in market share over the past year.

According to the NCC data, by the end of March 2024, Airtel Nigeria has grown its market share over the last year into a remarkable 29%, solidifying its position as a leading telecom provider in the region.

In stark contrast, other mobile network operators such as MTN and 9mobile have faced considerable setbacks, with MTN witnessing a notable 3.19% decline in market share and 9mobile experiencing a 0.5% decrease.

Even Glo, a prominent player in the market, saw a decline, albeit less pronounced, with a 0.58% drop in its share of internet subscribers.

Airtel Nigeria’s success story goes beyond market share gains. The company has also witnessed a substantial surge in its share of internet subscribers, boasting an impressive 165% basis points increase.

This surge correlates with the launch of Airtel 5G, which the company began rolling out in June 2023 and underscores the telco’s continued push to grow its customer base nationwide.

Airtel Nigeria’s ascendancy in the telecom market comes at a pivotal moment when mobile network operators face challenges of rising operations cost and exchange rates volatility. The company’s recent results solidify its position as a frontrunner in Nigeria’s telecom landscape.

 


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Airtel Boosts NIPR Public Relations Week with Onsite Unlimited Data Connection

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Telecommunications service provider, Airtel Nigeria has collaborated with the Nigeria Institute of Public Relations (NIPR) to provide with unlimited internet access at the institute’s inaugural edition of the Nigeria Public Relations Week.

The trailblazing event themed ‘Leveraging Public Relations as a Critical Asset for Nigeria’s Economic and Reputation Renaissance’ is set to run from Monday, April 22nd to Friday, April 26th, 2024, and will welcome thousands of delegates across Nigeria to the prestigious June 12 Cultural Centre, nestled in the heart of Abeokuta, the Ogun State capital.

Speaking on the strategic collaboration, Femi Adeniran, Director, Corporate Communications and CSR, Airtel Nigeria, expressed enthusiasm about the partnership, stating, “Airtel is proud to support the Nigeria Institute of Public Relations in its endeavor to advance the field of public relations.

“The relevance of public relations practice in Nigeria cannot be overstated, as it plays a vital role in shaping perceptions, managing reputations, and influencing public opinion. Hence, our support is a demonstration of our commitment to empowering individuals and organizations with innovative solutions that drive progress and create an enabling society.”

According to NIPR, through the PRWeek Organizing \Committee Chairman, Mr Yomi Badejo Okusanya, the NPRW will gather over 2,000 experts in the fields of economics, PR, and nation-building to discuss strategies for effectively communicating government policies and initiatives to the public.

Other activities at the NPRW will include conferences, the annual general meeting, workshops, induction of new members, breakout sessions with students as well as traditional rulers and a tour of some legacy projects in Ogun state.

With Airtel’s provision of onsite unlimited data connection, attendees and participants can enjoy unparalleled access to online resources, real-time updates, and interactive engagements throughout the duration of the event. This will significantly support the exchange of ideas, foster networking opportunities, and elevate the overall experience for all stakeholders involved.

Airtel Nigeria remains committed to offering unwavering support for initiatives aimed at driving innovation, collaboration, and nation-building.


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World Earth Day: Kuda Partners with Wecyclers to Clean up Communities in Lagos

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In a landmark partnership aimed at promoting sustainable waste management practices, Kuda Microfinance Bank and Wecyclers collaborated to commemorate World Earth Day on April 22, 2024. The collaboration featured a series of impactful activities designed to raise awareness and foster environmental stewardship.

The activities on the day included a webinar session facilitated by renowned expert in environmental management and head of ESG at Wecyclers, Omobolanle Olowu, during which she shared startling data on plastic pollution in Nigeria. She also discussed the importance of proper waste management and its significance in preserving the planet for future generations, providing valuable insights and practical tips on reducing, reusing, and recycling waste.

In a published study on plastic pollution in Nigeria, the country ranked ninth globally for plastic pollution with an estimated 2.5 million tons of plastic waste generated annually and less than 12% of those waste materials recycled.

Also on the day, Kuda staff volunteered for an environmental cleanup exercise, during which they took to parts of Apapa Road, Ebute Metta to empty gutters and collect plastics and other recyclable materials for recycling.

In addition, volunteers from Kuda gained firsthand knowledge of innovative waste management solutions during a guided tour of Wecyclers’ facility in Ebute Metta. The tour showcased Wecyclers’ pioneering efforts in recycling and waste upcycling, demonstrating how technology can be leveraged to address environmental challenges effectively.

Speaking about the collaboration, Emmanuel Femi-Adejobi, Senior Brand Manager at Kuda, expressed enthusiasm for the partnership’s potential to drive positive change. “We [Kuda] are committed to promoting sustainability and environmental consciousness. We also believe that our responsibility is not only to our customers and other stakeholders but also the environment that we all share. Partnering with Wecyclers allows us to inspire communities to adopt eco-friendly practices,” he said.

“Our initiatives towards achieving a sustainable environment and achieving a green earth goes beyond just recycling. We aim to inspire a broader commitment to waste minimization, reusing materials and proper sustainable waste management. As we commemorate World Earth Day, we encourage our staff, customers and general public as a whole to embrace actions that promote a green, safe earth for all,” he added.

Likewise, Esther Chibueyin Fagbo, Head, Human Resources and Partnerships at Wecyclers, emphasised the importance of collective action in addressing environmental issues. “It is very important for organisations to collaborate on initiatives that help save the environment. We are excited about this partnership because such partnerships are crucial to creating awareness and educating people about the impact of plastic waste on the planet and how they can contribute to a change that we all deserve.”

Kuda’s collaboration with Wecyclers emphasises its commitment to sustainability and championing proactive efforts through education, engagement and action to create an environmentally conscious population and a sustainable tomorrow.


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