Connect with us

Telecom

Soludo Inks Mou with Microsoft and Wootlab to Train 20,000 Youths on Digital Skills

Published

on

Kindly share this post

Prof. Chukwuma Charles Soludo, Governor of Anambra State, has launched Solution Innovation District, (SID); the innovation and business incubation program of the State, starting with the Anambra Digital Tribe Program.

The SID is set up to drive overall innovation in the State including deep technology, creative talents, startups, business innovations etc.

The function which was held at Professor Dora Akunyili Women’s Development Center, Awka, featured the signing of a memorandum understanding with Anambra State Government, Microsoft and Wootlab Foundation to train 20,000 youths on Digital Skills.

Performing the function, Governor Soludo stressed that knowledge and skills are enduring forms of power.

He pointed out that the power of knowledge and skills transcends space and time and is not constrained by any boundaries because it follows an individual anywhere he or she goes.

“The demand for knowledge and skills is global. The certificate you possess doesn’t really matter to the world. They are more interested in your mental capacity and your manual dexterity. This is the game-changing moment” Governor Soludo further pointed out

“The desire to succeed and the desire to add value are the first requirements for success. Your knowledge and abilities will support you in achieving this.

“Being a Governor or President is temporary power, and after your tenure, the world continues. However, when you have knowledge and skills, you have power that lasts a lifetime.

“Those who seek knowledge and skills have a place in the future. We are continuing today with our plan to retake control of our state and put it back on the right course”, he emphasized.

“To the 0.01% of our population who are criminals cannot define who we are. This is the message we sending to them. The 99% of ndi Anambra are renowned for their entrepreneurship, diligence, fortitude, and inventiveness.

“The future starts today! Although, the past few days have been quite busy, I must thank you all for coming, especially our students and youth. I see the brand-new Anambra of our dream when I look into your faces” he added.

The Governor appreciated his Special Adviser on Innovation and Business Incubation, Ms Chinwe Okoli, for organizing the programme, as well as Microsoft and Wootlab Foundation for supporting Anambra.

“I think that this alliance will serve as the cornerstone of our future.

“The transition of Anambra from commerce; a largely informal to a formal economy, particularly in the area of digital skills, has started” Governor Soludo stated.

The Governor spoke about other things including annual training of 10,000 youths on digital skills, cascaded to primary and secondary schools, universities, Churches, and communities; access to high speed internet, expressing his belief that launching of the Solution Innovation District would bring the world to Anambra and allow them to export their skills to the rest of the world.

On his part, the Commissioner for Youth, Mr. Patrick Aghamba, recalled that Governor Soludo had launched the one youth, two skills programme in October 2022 as a pilot phase of his agenda and reported that the programme was progressing well.

The Commissioner emphasized that the opportunities that lie in digital skills are overwhelming, maintained that the task of youth empowerment is a huge task and called on all stakeholders to participate in the programme.

He expressed satisfaction that Anambra State is not falling behind in terms of digital literacy, adding that the goal is to provide more quality jobs.

Earlier in her opening remarks, the Special Adviser to the Governor on Innovation and Business Incubation, Ms Chinwe Okoli welcomed Microsoft and Wootlab foundation as official partners of the State Government and thanked Governor Soludo for launching the Solution Innovation District.

“This journey aims to unleash the Anambra people’s creativity and is consistent with the Governor’s goal of making Anambra State a livable and prosperous smart megacity.

“The Solution Innovation District was established in Anambra State to foster and promote skill, innovation, including digital skills. It will be a community of entrepreneurs, innovators, investors, and clever artisans who will all work together to find solutions to issues in Anambra, Nigeria, and around the world”.

According to the Special Adviser, the SID components include digital skills, business incubation and SME innovations. The end result is to produce thousands of millionaires each year.

She also mentioned SMEs acceleration from Onitsha to Awka to Nnewi, will help small business owners leverage on technology and reach more markets, make more money, hire more people, and create jobs.

The Representative of the Microsoft Country Manager for Nigeria and Ghana, Olatomiwa Williams the Chief Executive Officer of Wootlab Foundation, Chioma Okoro described the initiative as a move in the right direction asserting that the fourth industrial revolution has already begun.

Every Anambra youth is welcome to apply via this link: bit.ly/LEVELUPANAMBRA.

Deadline is 4th April, 2023.

R-L: Mr Patrick Aghamba, Commissioner for Youth Development, Chioma Okoro, CEO Wootlab Foundation, Prof.Charles Chukwuma Soludo., Anambra State Governor, Chinwe Okoli,
Special Adviser to the Governor on Innovation and Business Incubation, Olanrewaju Oyinbooke, Senior Cloud Advocate, Microsoft, during the signing ceremony held at Professor Dora Akunyili Women’s Development Center, Awka.

 

 

 


Kindly share this post

Ugo Onwuaso is an ICT enthusiast. He believes technology should be used for general good. He holds a Master of Public Administration (MPA) degree from the Lagos state University. Dear Reader, Your support matters. But we believe that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. That is why, we have devoted our energy to independent reportage of technology and finance and how they affect lives. Our incisive and analytical view of how technology news affects the daily life help individuals and organizations make up their minds. Quality journalism costs money. Today, we're asking that you support us to do more. Kindly support our effort to deliver technology and finance journalism to everyone in the world. Donate as little as N1,000. Bank transfers can be made to: UBA Plc 1017156876 Communication Week Media Ltd

Telecom

Court Orders 9mobile Network Owners to Pay N55bn Debt To Keystone Bank

Published

on

Kindly share this post

Justice Yellin Bogoro of a Federal High Court in Lagos has ordered the owners of 9Mobile Network, to pay the sum of Fifty-five Billion Naira, Seven Hundred and Seventy-six Million, Five Hundred and Seven Thousand, Five Hundred and Nine Naira, Sixty Kobo, being owed to Keystone Bank Limited.

In an action filed on behalf of Keystone Bank Limited by its counsel, Bode Olanipekun (SAN), Teleology Nigeria Limited was accused of failure to service the loan facility which was deployed towards financing its acquisition of strategic assets in Emerging Markets Telecommunication Services Ltd., doing business as 9Mobile Network.

Olanipekun pointed out that despite the bank’s offer of restructuring the loan facility, Teleology failed to meet various conditions precedent, operation conditions, transaction dynamics, as well as other conditions stated in the restructuring letter.

According to Olanipekun, “Rather than receive payment on the defendant’s debt liabilities, the plaintiff received a presentation from a company called PAC Limited proposing amongst others, a debt sale and/or acquisition by Bankruptcy Remote Special Purpose Vehicle in a proposed transaction structure akin to a conversion of the debt to equity without any immediate downpayment or repayment of the outstanding huge indebtedness of the defendant.”

Counsel to Teleology Nigeria Limited, Michael Kaase Aôndoakaa (SAN), urged the court not to deliver judgment in favour of Keystone Bank as according to him, the Federal High Court lacked the jurisdiction to entertain matters relating to banker-customer relationship.

In his reaction, Olanipekun prayed the court to discountenanced Aôndoakaa’s submissions, as there was no application for the arrest of the court’s judgement or an appeal against the order of the court, adjourning the matter for judgment.

In its decision, the court held that the defendant’s application was akin to an arrest of judgment and that the said procedure was incompatible with the proceedings before it.

While holding that the defendant had no defence to the action, Justice Bogoro entered judgment in favour of the Keystone Bank, ordering Teleology to pay the sum of sum of Fifty-five Billion Naira, Seven Hundred and Seventy-six Million, Five Hundred and Seven Thousand, Five Hundred and Nine Naira, Sixty Kobo, being the outstanding debt from the loan facilities granted to the defendant.


Kindly share this post
Continue Reading

Telecom

A Look into the Fight Against Substance Abuse in Nigeria with ASAP

Published

on

Kindly share this post

Substance abuse remains a pressing issue across the globe, with profound implications for public health, social cohesion, and economic stability. In Nigeria, the statistics are clear: approximately 40% of the youth population, between the ages of 18-35, are caught in the grip of drug addiction. This trend endangers individual health, undermining the nation’s productivity and progress in the future.

The MTN Foundation, through its Anti Substance Abuse Programme (ASAP), has emerged as a pivotal force in the fight against this growing crisis. Launched in 2019, ASAP is a multifaceted initiative designed to raise awareness about the devastating effects of substance abuse and addiction among Nigerian youth. For over 5 years, MTN Foundation has mobilised a coalition dedicated to tackling this issue head-on.

Central to ASAP’s strategy are advocacy walks, educational programs, and stakeholder conferences held across key cities like Lagos, Abuja, and Port Harcourt. These initiatives serve to educate and empower communities to take a proactive stance against substance abuse. One of ASAP’s flagship events is its annual Stakeholder Conference where stakeholders gather to discuss strategies and share insights on combating substance abuse.

Similarly, at a national level, the National Drug Law and Enforcement Agency (NDLEA), in collaboration with MTN and the United Nations on Drug and Crime (UNODC), holds an annual National Conference on World Drug Day, for the same purpose.  This year’s theme, “The evidence is clear: invest in prevention,” shows the importance of early intervention and education in mitigating the impact of substance abuse.

The urgency of addressing substance abuse cannot be overstated. Beyond its immediate health consequences, substance abuse erodes social cohesion, diminishes educational attainment, and hampers economic progress. The MTN ASAP campaign, with its holistic approach and collaborative partnerships, represents a significant source of optimism in this struggle. By fostering a culture of prevention and support, ASAP seeks to deter initial experimentation with drugs and offers a lifeline to those already grappling with addiction.

As Odunayo Sanya, Executive Director of MTN Foundation, aptly puts it, “It is everyone’s fight, because their high is our low.” This sentiment resonates deeply as Nigerians unite under the banner of ASAP, reaffirming their commitment to safeguarding the well-being and future of the nation’s youth. Through its advocacy walks and educational initiatives, MTN Foundation and its partners reaffirm their resolve to combat substance abuse and empower a generation resilient to its influence.

In conclusion, combating substance abuse is not just a moral imperative but a strategic necessity for Nigeria’s sustainable development. Through initiatives like ASAP, MTN Foundation demonstrates leadership in addressing one of the most pressing challenges facing Nigerian society today.


Kindly share this post
Continue Reading

Telecom

Salesforce Unveils Einstein Service Agent an Autonomous AI Agent which would Revolutionise Chatbot Experiences

Published

on

Kindly share this post

Salesforce on Friday announced  Salesforce’s first fully autonomous AI agent. Einstein Service Agent makes conventional chatbots obsolete with its ability to understand and take action on a broad range of service issues without preprogrammed scenarios, helping make customer service far more efficient.

Unlike traditional chatbots — which can only handle specific queries that have been explicitly programmed into their system and don’t understand context or nuance — Einstein Service Agent is intelligent and dynamic. Built on the Einstein 1 Platform, Einstein Service Agent interacts with large language models (LLMs) by analysing the full context of the customer’s message and then autonomously determining the next actions to take.

It uses generative AI to create conversational responses — grounding its responses in a company’s trusted business data, including Salesforce CRM data — tailored to a company’s brand voice, tone, and guidelines with a few clicks. For service organisations, this means they can offload a large number of tedious inquiries that bog down their productivity so they can focus on tasks that require a human touch. For customers, this means they get the answers they need much faster because they no longer need to wait for human agents.

Einstein Service Agent is standing ready 24/7 to communicate with customers in natural language, respond across self-service portals and messaging channels, and perform tasks proactively while operating within clear guardrails that companies can define using the Einstein 1 Platform. And when more complicated, high-touch issues arise, requiring escalation to a human worker based on the parameters set by the company, Einstein Service Agent performs the handoff quickly and easily.

Currently in pilot and generally available later this year, Einstein Service Agent can be set up in minutes with user-friendly interfaces, pre-built templates, and low-code actions and workflows.

“Salesforce is delivering a future where human and digital agents join forces to improve the customer experience,” said Linda Saunders, Head Solution Engineering for Africa. “Einstein Service Agent, our first fully autonomous AI agent, will not just complete service jobs on its own; it will augment how human agents work and completely transform how service teams operate, making them far more efficient and productive. We are reimagining customer service for the AI era.”

Studies show most companies use chatbots today, but 81% of customers would rather wait to speak to a live agent because the current generation of chatbots aren’t meeting their expectations and the experience can be frustrating. Yet, 61% of customers say they’d rather use self-service to resolve simple issues, underscoring an opportunity and need to deliver more intelligent, autonomous agents powered by generative AI.

Einstein Service Agent has fluid, intelligent conversations with customers. It uses its reasoning engine to interpret and process information to provide answers and solve problems for customers. The advanced reasoning engine interacts with LLMs by analysing the full context of the customer’s input to understand their intent, drawing logical inferences from the data, and connecting various pieces of information to determine the right set of actions to take.

Einstein Service Agent executes those actions and uses generative AI to create responses that align with a company’s brand voice, tone, and guidelines.

Einstein Service Agent grounds its responses in a company’s trusted business data, including Salesforce CRM data. Using Data Cloud and Unified Knowledge, companies can even integrate data and knowledge from third-party systems, like SharePoint, Confluence, Google Drive, and company websites and files, to help Einstein Service Agent generate accurate responses that are personalised to every customer’s specific needs and preferences.

Einstein Service Agent is built on the Einstein 1 Platform and leverages the Einstein Trust Layer to perform functions like masking personally identifiable information (PII) and defining clear parameters and guardrails for Einstein Service Agent to follow.

Einstein Service Agent doesn’t require thousands of lengthy structured dialogues for setup. It can be turned on in minutes with its out-of-the-box templates, Salesforce components, and an LLM. Companies can even reuse existing Salesforce objects, like flows, Apex code, and prompts, to equip Einstein Service Agent with skills faster and create custom actions that are specific to their business needs using a low-code builder and natural language instructions to save time and money.

Einstein Service Agent can assist customers anytime across self-service portals and messaging channels, like WhatsApp, Apple Messages for Business, Facebook Messenger, and SMS. Because Einstein Service Agent understands text, images, video, and audio, customers can send photos when their issue is too difficult to explain in words.

If an inquiry is off topic or falls outside of Einstein Service Agent’s scope, it will easily transfer the conversation to a human agent using Service Cloud. The human agent will have full context of the conversation and can pick up where Einstein Service Agent left off without asking the customer to repeat themselves.


Kindly share this post
Continue Reading

Trending