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Stakeholders Hold Roundtable on Digital Rights and Engagement in Lagos

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Tolu Ogunlesi, Head, Presidency Office of Digital Engagement (PODE) said that effective digital engagement by government agencies remains a big priority for the Federal Government because of its immense potential.

Ogunlesi, said this at a stakeholder roundtable on digital rights and digital engagement organised by Paradigm Initiative, Facebook and PODE.

The roundtable, which was held on February 22, in Lagos, brought together stakeholders from government agencies, the private sector and the civil society.

It provided an engaging atmosphere for a lively debate on issues affecting internet freedom and digital engagement by government agencies in Nigeria.

Issues discussed at the roundtable include data privacy and protection, law enforcement, libel, fake news, and digital engagement by the government. The roundtable followed the first edition held in Abuja last year.

Gbenga Sesan, Executive Director of Paradigm Initiative, Speaking at the roundtable, emphasized the need for continuous conversation between stakeholders in the private sector, civil society and the government on digital rights issues in Nigeria.

He said, “Digital right issues are far too important to our democracy and it is crucial that we engage in conversation with security agencies and public servants on how we can ensure freedom of people online while keeping the nation and citizens safe.”

In her remarks, Akua Gyeke, Public Policy Manager, Facebook Africa, said, “Facebook is an important platform for political conversation in Nigeria, and we are happy to be a part of this.

“Facebook is dedicated to keeping people safe online, foster civility and responsible behaviour and promoting free expression and sharing.”

Tolu Ogunlesi, who led the conversation on a proposed Digital Engagement Policy for Federal Government, said that his office was working hard on creating digital engagement standards that would guide all government offices in their use of digital tools to ensure effective communication with the public.

“There is currently no social media policy for the Federal Govt. This is understandable as social media use is relatively new in government circle.

“But this situation has led to inconsistency in the way government offices use digital media.

“We are currently working on creating a digital engagement policy for the federal government.

“It will provide guidelines on platforms to use, accounts administration, logo and naming standard, editorial policies, archival system, content process and management, among other things”

Participants at the roundtable include Anselm Ozioko of the Economic and Financial Crimes Commission representing the Acting Chairman of the Commission and the Acting Director of Defence Information Brigadier General John Agim, who provided perspectives from the national security and law enforcement side.

Other participants are Chioma Okee-Aguguo representing the CEO of  National Information Technology Development Agency, Olufemi Fadare of the National Identity Management Commission, Olusola Teniola, President, Association Of Telecommunication Companies Of Nigeria (ATCON), Edet Ojo, Executive Director at Media Rights Agenda.

 


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Crypto Exchange MEXC Rolls Out P2P Support for Naira, Birr, and Rupee

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In a strategic move to deepen its presence in emerging economies, global cryptocurrency exchange MEXC has launched peer-to-peer (P2P) trading support for three new fiat currencies — the Nigerian Naira (NGN), Ethiopian Birr (ETB), and Pakistani Rupee (PKR). This expansion reflects the company’s increasing focus on localising crypto access in high-growth, underbanked regions.

The addition of NGN, ETB, and PKR to MEXC’s P2P platform enables users in Nigeria, Ethiopia, and Pakistan to trade major cryptocurrencies including Bitcoin (BTC), Ethereum (ETH), Tether (USDT), and USD Coin (USDC) directly with their local currencies.

The trades come with zero transaction fees, in line with MEXC’s strategy to lower entry barriers for users and encourage grassroots participation in the digital asset economy.

The update is more than a technical expansion — it underscores MEXC’s recognition of Africa and South Asia as rising crypto frontiers. Nigeria, often cited as one of the world’s fastest-growing crypto markets, and Ethiopia, where digital finance is beginning to surge amid reforms, represent key territories for crypto adoption. Similarly, Pakistan’s growing youth population and fintech appetite offer strong potential for crypto-enabled financial inclusion.

To support the rollout, MEXC is actively onboarding new merchants to its P2P platform. Merchants benefit from zero transaction fees, dedicated customer support, a special verification badge, and invitations to exclusive community events. The goal is to nurture a local network of verified sellers and buyers who can facilitate seamless and trusted crypto trades.

P2P trading — which allows users to transact directly without third-party intermediaries — is especially relevant in markets where banking infrastructure is either insufficient or heavily regulated. By bypassing traditional systems, P2P provides a lifeline for users seeking stablecoins, alternative stores of value, or more flexible remittance solutions.

This latest expansion signals MEXC’s intent to compete aggressively for market share in underserved territories while enabling more users to access and benefit from Web3 technologies. As global exchanges race to localise their services, MEXC’s early moves into fiat integration may prove pivotal in shaping the next wave of crypto adoption across the Global South.


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MTN Nigeria Unveils CPaaS Platform to Transform Business Communication

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At the recently concluded NextNow Business Forum in Victoria Island, MTN Nigeria electrified the business community with a live demonstration of its forthcoming Communication Platform as a Service (CPaaS), a solution engineered to redefine how Nigerian enterprises connect with their customers.

Unlike traditional communication systems, MTN’s CPaaS is built for the realities of a mobile-first market. The platform unifies SMS, voice, WhatsApp, email, and more into a single, intuitive interface. This approach is especially significant in Nigeria, with over 107 million internet users, 45.4% of the total population, according to Data Report. This figure underscores the necessity for businesses to meet customers where they are.

During the demo, attendees witnessed how CPaaS enables two-way, real-time conversations between brands and customers. The platform’s support for rich media, instant analytics, and seamless integration with business workflows drew particular attention. These features are designed to empower businesses with data-driven insights and the agility to personalise every interaction, whether it’s a service notification, marketing campaign, or customer support exchange.

Akinbulejo Onabolu, Head of Enterprise Segment at MTN Nigeria, articulated the vision: “CPaaS gives enterprises the flexibility to interact with their customers on their preferred platforms; whether it’s chat, voice, or messaging, in a way that feels personal and immediate. We’re looking forward to the value this will unlock for businesses across industries once it launches.”

The fireside chat added depth to the conversation, with Omowunmi Olatunbosun, Head of SME Segment at MTN Nigeria, and Stephen Agbi of Bayobab, highlighting how digital engagement bridges the gap between businesses and audiences.

They emphasised that today’s consumers demand immediacy, relevance, and ease, qualities that CPaaS is built to deliver.

The stakes for digital transformation in Nigeria are high. In a report by Punch, the country’s enterprise tech market is projected to reach $22 billion by 2027, reflecting a surge in demand for scalable, cloud-based solutions that drive efficiency and customer loyalty.

The CPAAS Acceleration Alliance have estimated that globally, the CPaaS market is expected to grow from $14.7 billion in 2025 to $72.4 billion by 2035, at a compound annual growth rate of 18.4%, a testament to the platform’s transformative potential.

The event’s closing keynote from META’s Korhan Yunak reinforced the strategic value of digital channels like WhatsApp, which are now indispensable for business communication and engagement at scale.

As MTN Nigeria prepares for the Q3 2025 launch, the anticipation is unmistakable. With its promise of flexibility, intelligence, and seamless integration, MTN’s CPaaS platform is set to become the backbone of next-generation business-customer engagement in Nigeria, enabling enterprises to not just communicate but to connect, adapt, and grow in a digital-first era.


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MTN Mulls Establishment of Fintech Firm in Nigeria, Others

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MTN Uganda is seeking input from stakeholders on a plan to structurally separate its mobile money service, MoMo, from its core telecoms business.

According to the company, the proposed change will be discussed at the upcoming extraordinary general meeting on July 2.

If approved, the telco’s fintech business will be run by a new company controlled by MTN Group Fintech Holdings B.V. and a trust benefiting minority shareholders following a merger.

Additionally, the restructuring also aligns with MTN Group’s ambition 2025 strategy which aims to unlock value, attract new investors, and strengthen regulatory compliance by creating standalone fintech entities in Uganda, Ghana, and Nigeria.

The company’s fintech division has over 13 million customers, with an 18.4% revenue increase in the first quarter of 2025, driven by 19.0% growth in mobile money services, 19.8% growth in transaction volumes, and a 31.4% increase in transaction value.

Reports say the decision is part of the telco’s compliance with the National Payment Systems Act 2020, which mandates mobile money businesses to operate as standalone entities, and to align with MTN Group’s regional fintech strategy.

MTN Uganda, which is led by CEO Sylvia Mulinge, highlighted that the implementation of the proposed transaction will be subjected to a number of conditions and regulatory procedures.

“The implementation of the proposed transaction shall be subject to a number of conditions, including the company and MTN MoMo receiving all required regulatory approvals and no-objections and complying with any regulatory conditions,” said MTN Uganda in notice.

 


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