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STI Trains personnel for Quality Service Delivery

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Sovereign Trust Insurance Plc has once again reiterated its uncompromising stance on continuous manpower development as the basis for sustainable operational efficiency and business profitability. The management has identified this as the key critical factor for providing enhanced and seamless insurance service delivery to all policyholders under the stable of the organization.
According to the Head of Training and Human Capital Development, Dr. Jason Enwefah, “the company is not resting on its oars in ensuring that every employee in the system is adequately trained and developed to cope with the dynamics of the modern trends that are likely to emerge in this decade in the insurance and financial services in Nigeria”.
He made this assertion at one of the training sessions organized for members of staff in the western area of the company’s operational base. Marketers and underwriters from the area, which comprises Ogun, Ondo, Oyo, Ado-Ekiti, Akure and Edo States, were brought together for three days under intense classroom sessions to update their knowledge about the business and the likely trends that might ensue as the decade progresses. Earlier in the year, members of staff in the Head office and other area offices in Lagos were engaged in similar exercise.
The Head of training and human capital development of the company explained that the training had become very imperative going by the recent market development and restructuring initiative (MDRI), instituted at the instance of the National Insurance Commission ( NAICOM). “We have identified the enormous opportunities embedded in the market development initiative and that of the compulsory insurances and the most logical thing to do at this point is to take advantage of the opportunities created by the regulatory Authourity”
 He added that in exploring the opportunities, they do not want to also lose sight of the professional implications and risk management issues involved which is why “we have taken time out to educate and upgrade the knowledge base of our personnel who are critical to the operations of our business” he  said.
Enwefah explained that Observers would have noticed in theirs recently published claims compensation profile for the company in 2009 that the figures paid on claims in the last operational year, was much lower than that paid in 2008. The total figure paid on claims in 2009 was Five hundred and ninety-two million, one hundred and twenty five thousand, nine hundred and twenty-five naira, thirty-six kobo, while seven hundred and seventy-one million, nine hundred and thirty-eight thousand, six hundred and fifty-four naira, thirty-six kobo was paid on claims in 2008.
Using the baseline of claims paid in 2008, he stressed that it was evidently clear that the company to a great extent managed her underwriting risks very well. This might not be unconnected with the improved risks management strategy that has been put in place. A juxtaposition of the 2008 and 2009 figures shows a 23% claims reduction rate for the company. These analysts have said portend great opportunities for the company if the trend can be sustained or better improved upon in the years ahead.
According to STI head of claims, Mr. Emmanuel Anikibe, “we have been able to reduce our claims profile significantly well in 2009 due to the efforts of the management in ensuring that personnel in the claims department are adequately equipped and well-informed with the modern trends of risk management through constant manpower development program that the company has instituted.”
Attesting to this, the Divisional head, marketing and relationship management, Mrs. Ugochi Odemelam stated that, there has been a better understanding between marketers and underwriters within the organization regarding the kind of businesses to be booked after all necessary evaluations have been made.
Last year, the company enrolled four members of the senior management staff at the Lagos Business School for the senior management program (SMP) and the advanced management program (AMP) respectively. In the same vein, some members of staff were sent abroad on different courses relating to their areas of operations in the organization. Beneficiaries were drawn from the risk management department, corporate services, finance and investment, technical and marketing and relationship management.

 


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World Bank Blocks Social Media Comments from Nigerians over Loan Backlash

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World Bank has restricted comments on its Instagram page after thousands of Nigerians flooded the platform begging them to stop lending money to Nigeria.

World Bank Blocks Social Media Comments from Nigerians over Loan Backlash

The protest erupted after reports that President Bola Ahmed Tinubu is seeking a fresh $1.25 billion dollar loan for approval on June 26.

Some Nigerians asked the World Bank to provide more details about the purpose of the loan and how the funds would be managed.

Others said the country should reduce dependence on foreign loans and focus on improving local revenue.

The federal government has continued to defend its borrowing plans.

Officials say the funds will support economic reforms, development projects and efforts to strengthen the economy.

Nigeria remains one of the major borrowers from the World Bank in Africa, with different administrations securing loans over the years for infrastructure, social programmes and economic support.


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Lagos Plans New Cybersecurity Centre

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The Lagos State Government plans to establish a Cybersecurity Operations Centre to strengthen protection of government systems, digital services and citizen data amid rising cyber threats linked to the city’s expanding digital economy.

Tunbosun Alake, Lagos commissioner for innovation, science and technology, said the centre would help secure the infrastructure supporting online payments, e-government services, cloud platforms and technology-driven business operations across the state.

According to Alake, the facility will monitor, detect and respond to cyber threats targeting government networks, digital transactions and sensitive public data.

The move comes as Lagos accelerates its smart city agenda through investments in broadband infrastructure, digital identity systems and automated public services.

Alake said Lagos had already deployed 109 Data Protection Officers across Ministries, Departments and Agencies, which he described as the highest number among Nigerian states, to strengthen compliance with data protection regulations.

Alongside the proposed cybersecurity centre, the state also launched the Lagos Campus Network Upgrade project aimed at improving digital infrastructure within the public sector.

The upgrade is expected to improve network performance, automate internal government processes and enhance digital engagement with residents. The cybersecurity initiative follows the release of Lagos State’s cybersecurity guidelines in April.

The framework recommends measures including multi-factor authentication, vulnerability testing, encrypted backups and tighter endpoint security controls.

The guidelines align with Nigeria’s Cybercrime Act 2024, the Nigeria Data Protection Act 2023 and the National Cybersecurity Policy and Strategy 2021.

 


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LG Electronics Strengthens Household Energy Efficiency in Nigeria with Advanced Inverter Refrigerator Solutions

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LG Electronics (LG) is reinforcing its commitment to smarter and more energy‑efficient living by spotlighting its range of inverter‑powered refrigerators designed to meet the evolving needs of Nigerian households.

As electricity costs continue to rise and inflationary pressures shape consumer spending, LG’s refrigerator portfolio is positioned as a practical solution that combines dependable performance with responsible energy consumption.

Refrigerators are among the most frequently used appliances in Nigerian homes, operating 24 hours a day and accounting for a significant share of household electricity usage. LG addresses this challenge through its proprietary Inverter Compressor technology, which intelligently adjusts cooling power based on actual usage conditions.

By reducing unnecessary energy draw, the system delivers stable temperature control while helping households lower energy consumption and manage monthly utility costs more effectively.

Beyond energy savings, LG refrigerators are designed to support food security and reduce waste, an increasingly important consideration for families navigating rising food prices. The inverter system enables faster cooling recovery after power interruptions and helps maintain consistent internal temperatures, preserving food freshness for longer periods. With fewer friction points in the compressor design, LG refrigerators also offer enhanced durability and long‑term reliability, minimizing maintenance costs over time.

LG’s energy‑saving refrigerator lineup includes Top Mount, Side‑by‑Side, and Door‑in‑Door models, each tailored to different household sizes, storage needs, and lifestyle preferences. The Top Mount refrigerators offer practical, space‑efficient designs ideal for everyday family use, delivering reliable cooling with optimized energy efficiency.

The LG GN-F452PFAQ model keeps food perfectly fresh with FRESH Converter+ that optimizes temperature as per food items and never runs out of ice with the Auto Ice Maker.

For households that require larger storage capacity and improved organization, Side‑by‑Side models provide generous interior space, improved visibility, and consistent cooling across compartments.

For more design‑conscious consumers, LG’s Door‑in‑Door refrigerators reduce cold air loss by allowing quick access to frequently used items, supporting both energy efficiency and long‑lasting freshness.

At the premium end, LG continues to innovate with advanced models such as the MoodUP™ refrigerator, which combines customizable aesthetics with functional energy‑saving features like the InstaView panel, allowing users to view contents without opening the door and reducing unnecessary cold air loss. This refrigerator comes with a washing machine as a bundle promotion.

According to LG, this range‑based approach reflects a deep understanding of how Nigerian households differ in size, consumption habits, and lifestyle needs.

“Nigerian consumers are becoming more intentional about how they use energy and manage household costs,” said Mr. Oktai Kim, General Manager, Home Appliance Solutions, LG Electronics Nigeria. “By offering a diverse range of inverter‑powered refrigerators, we are giving families the flexibility to choose solutions that suit their homes while delivering long‑term value through energy efficiency and dependable performance.”

Rather than focusing on technology alone, LG’s energy‑saving refrigerator portfolio emphasizes everyday benefits, efficient operation, reliable cooling, and designs that adapt to real living conditions. Available nationwide, LG refrigerators continue to support smarter living and economic resilience, reinforcing the company’s commitment to delivering durable, consumer‑focused home solutions for Nigerian households.


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