Telecom
Strong Corporate Governance, Ethics are at the Heart of MainOne’s Success – Abimbola
In this interview, MainOne’s Chief Financial Officer, Solanke Abimbola discusses the company’s success over the past decade, expansion plans and projections for 2021 while noting that adherence to corporate governance principles and ethics have been key to the company.
MainOne celebrated its 10 anniversary this year, and the company has been recognized for the leadership role it has played in the expansion of Internet access in Nigeria. What are your projections for the ICT industry and MainOne in 2021?
We are pleased that for a company that is only ten years in operation, we have had such impact on Internet access across the West African region. In 2021, we anticipate that more people will migrate online, businesses will adopt cloud-based solutions to improve operational efficiency and data consumption per capita will increase, resulting in the growth of infrastructure requirements.
To meet the increase in demand across the various market segments, we are expanding our terrestrial fiber footprint across the region and we are making additional data center investments including the expansion of our MDXi facility in Lekki, Lagos, and construction of a new data center facility in Appolonia City, Accra Ghana which will be ready for service in the first quarter of 2021. In addition, we expect to continue to see increased growth and investments in the start-up and innovation ecosystem which are driving locally relevant content and applications.
One of the factors that has distinguished MainOne over the years is the kind of products it brings to the market. What are the recent products you have developed, and what philosophy underlies product development at MainOne?
Our strategy remains enabling businesses and retail ISPs in the West African region with broadband infrastructure solutions to serve their end users and customers. This is built on the significant investments we have made in building out world class infrastructure across the West African region, whether via our Connectivity, Colocation, Cloud or Managed services.
We are a company of many firsts and most recently we announced the launch of the first locally available Microsoft Azure Peering Service in West Africa. This service provides enterprises using Microsoft Cloud services with a secure high-performance experience relative to what is currently available in the market.
What should we expect from MainOne with your new investments in data centers in Nigeria and Ghana?
We want to continue to consolidate our leadership position in the data center space across West Africa. In addition to our existing facilities, the new facilities will also be carrier neutral secure facilities which will allow customers the capacity and flexibility to adapt to market changes especially during these challenging times of a Pandemic and recession.
The data centers provide the highest quality of services to allow our colocated customers run their businesses online with 24X7 operation of a data center. They cater to the increasing demand for colocation and interconnection services we are experiencing from multinationals and local businesses seeking shared services facilities for their ICT resources in world class facilities.
The success of MainOne in the last decade is predicated on its Corporate Governance stance. What is your position on the Accounting Separation Framework (ASF) directive issued by the NCC this year?
MainOne has built a strong reputation of good Corporate Governance and take pride in our compliance practices. We have worked with our regulator’s directives on Corporate Governance and hold ourselves out as a role model and advocate for Nigerian companies in our industry. We think the ASF initiative by the NCC is laudable and long overdue to enhance fair competition in Nigeria’s telecom industry but only if the guidelines are transparent, objectively applied, and implemented.
Have you had issues with reporting your financials in the past, and how have your stakeholders responded to issue of disclosure?
MainOne is a private company but we have an open record of compliance with all our statutory filing obligations since inception with the various relevant agencies including Federal and State Tax agencies, the Corporate Affairs Commission, NCC and also the FRC among others. We have had no issues with reporting our financial statements in the past and we have consistently disclosed information to both shareholders and regulators when required. Of course, as a private company we do not publish our financial information in the public domain.
MainOne is administered from its headquarters (in Lagos), but the company is not solely a Nigerian company. How are the component units administered?
MainOne is a multi-national company, with our Group holding company registered in Mauritius. The group includes subsidiary companies in the various countries in which we operate including Nigeria, Ghana, Ivory Coast and Portugal. Our Group operational headquarters is based in Lagos Nigeria and the company is also majority owned by Nigerian investors. We are proud to be a Nigerian owned multi-national company.
What is your stance with respect to regulations, policies and corporate governance in the countries where you operate?
MainOne conducts its business in an ethical manner and one of our core values is integrity. Our business is focused on doing well and doing good as Africans for Africa in accordance with applicable laws, rules, and regulations in countries in which we operate. Obeying the law, both in letter and in spirit, and ensuring regulatory compliance is a critical performance measure for the entire company and an area in which we have performed well.
We have invested significantly in regulatory and compliance frameworks and ensuring that we adopt international best practices in meeting all compliance requirements.
What are your expansion plans for 2021? Any plans for Cameroon? Any challenges on the road there?
In 2021, we plan to explore further opportunities to expand in Francophone West Africa e.g. Niger and Mali, while we continue to drive plans to further expand in our existing countries i.e. Nigeria (Lagos), Ghana and Cote D’Ivoire.
In Burkina Faso, we have partnered with the World Bank to provide bulk connectivity services to a consortium of operators through the PAV – Burkina Cooperative.
With regards to Cameroon, we have extended our submarine cable to Kribi and partnered with Cameroon Telecommunications Corporation (CAMTEL) to accelerate broadband access and expedite penetration in that country and into neighboring Central African countries.
In the past, issues with taxation and Right-of-Way clearances encumbered broadband deployment, especially in Nigeria. Have they all been resolved? What has changed in the last half decade?
Major improvements have been made in the region especially in the last couple of years with regards to Right of Way challenges. However, there are still some lingering issues. Early this year, Ekiti and Kaduna State governments reduced the cost of Right of Way charges and several other states followed suit.
We believe these moves will help accelerate the deployment of fast and efficient infrastructure in these states though these conditions are not sufficient for the level of investment required.
Challenges remain in terms of infrastructure sharing arrangements and also the need for policy consistency over time that will encourage companies to make these long-term investments. As soon as we tackle these issues effectively, we will be able to realize our vision to diversify from oil and create a digital economy.
Tell us about the developmental impact of your services. What have you seen change in the lives of people and organisations as a result of your services?
Our biggest achievement to date is building the pioneering international backbone that reduced the cost of connecting our region to the Internet by orders of magnitude thus enabling access for our citizens.
We have provided wholesale Internet services to over 10 West African countries and Internet penetration in our region has grown from less than 10% to approximately 40% today.
Today, we have 6 cables landing in Nigeria and the country is ranked 7th globally in terms of Internet population. In addition, we have played a major role in enabling the start-up ecosystem in Nigeria which is now ranked #1 in sub-Saharan Africa and which has relied on the critical technologies we have deployed to drive their business models.
MTN Group has moved a step closer to taking full ownership of telecommunications tower operator IHS Towers, after shareholders of the infrastructure company approved the proposed acquisition at an extraordinary general meeting (EGM).
The telecommunications group announced that IHS shareholders voted in favour of the transaction by the required two-thirds majority at the EGM held on 4 August, satisfying one of the key conditions precedent to the deal.
MTN first announced in February that it had entered into an agreement to acquire the remaining shares in IHS, a move that would give the mobile operator full ownership of one of Africa’s largest independent tower companies.
The acquisition forms part of MTN’s Ambition 2030 strategy, which aims to strengthen the group’s digital infrastructure capabilities and diversify revenue streams as demand for connectivity, cloud services and artificial intelligence (AI) continues to grow across the continent.
“The approval by IHS shareholders is an important step toward completion of the transaction,” says Ralph Mupita, MTN Group president and CEO.
“Within our Ambition 2030, the three-platform strategy, towers are a critical value-creation driver that will strengthen MTN’s strategic and financial position for the future, in a world where digital infrastructure and AI are becoming increasingly essential to Africa’s growth and development.”
Tower infrastructure has become increasingly strategic for mobile network operators as demand for high-speed mobile broadband, cloud computing and AI-powered services drives the need for expanded and more efficient network capacity.
The proposed acquisition is expected to strengthen MTN’s position as it continues expanding its digital ecosystem across Africa, where it serves more than 300 million subscribers.
IHS is one of the world’s largest tower companies, with nearly 29 000 towers in Africa serving various mobile network operators in five key MTN markets.
According to the mobile operator, the proposed transaction, which follows discussions noted in February, marks an important step to unlock compelling value for MTN, and strengthen and reintegrate its ownership of critical digital infrastructure across Africa.
For IHS shareholders, MTN notes, it provides an attractive opportunity to crystalise value.
The funding for the proposed transaction of the remaining shares MTN does not already own, for a consideration of $2.2 billion (R35 billion), will be through cash of approximately $1.1 billion on IHS’s balance sheet, along with available liquidity and debt from MTN.
MTN has approximately 24.7% shareholding in IHS, and as part of the transaction, it intends to take the company private through the acquisition of all outstanding shares it does not own, pursuant to a cash merger.
By reintegrating the tower assets, MTN says it will be able to internalise the margin currently paid to IHS, benefit from current and future incremental third-party revenues, improve cost predictability and unlock significant long-term value embedded in its existing investment.
The transaction remains subject to the receipt of the necessary regulatory approvals, which MTN says are still in progress. No timeline has been provided for the completion of the acquisition.
Telecommunications services provider Airtel Nigeria has further extended its national retail footprint with the rollout of 350 out of a planned 500 premium experience centres, which are designed to bring faster, more convenient service closer to millions of Nigerians.
The new retail shops, officially unveiled at a symbolic launch at City Mall, Onikan, Lagos, mark the latest phase in Airtel Nigeria’s grand retail strategy. They significantly expand the company’s extensive network of over 9,000 exclusive shops across every local government area, more than 350 premium experience centres, and over 73,000 retailers in all top towns and cities nationwide.
Built as compact, high-efficiency touchpoints, the newly launched shops are designed to enable subscribers complete all transactions such as Home Broadband, Fiber and Outdoor Units Subscription, Postpaid Plan Subscription, Enterprise Applications Enquiry and Subscription, as well as Prepaid Product services such as SIM registration and Data Plan purchase, other enquiries and comprehensive account support.
Simultaneously, several shops commenced operations at Purple Mall, Lekki; Marina, Lagos Island; Magodo, Lagos; Oke-Ilewo, Abeokuta; Trend Setter Mall, Benin; Abakaliki, Ebonyi State; Kano City Mall, Kano; Carpenters Mall, Gwarinpa, Abuja; and other parts of the country.
The rollout emphasises the company’s continued investment in customer experience and responds directly to feedback from customers seeking quicker access to everyday services without the longer waiting times that may be associated with larger retail centres.
Speaking on the company retail objectives, Joypratip Sengupta, Director, Sales and Distribution, Airtel Nigeria, explained that quality retail experience ultimately drives customer satisfaction. “Our goal is to demonstrate our dedication to exceptional quality of service, and these new shops, by their design, location, and equipment fit right within our goal to deliver superior service to every one of our customers,” he said.
He added that the expansion reflects Airtel Nigeria’s belief that excellent customer experience goes beyond technology to ensuring customers can receive support whenever and wherever they need it.
“Our business at Airtel is to ensure that we bring our services closer to our customers, and everything we do is centred on putting the customer first. These experience centres are open to help customers carry out their transactions faster and with greater ease. Whether you want to replace a SIM, purchase one of our routers, recharge airtime or data, or resolve any service issue, you can now do so more conveniently and closer to where you are,” he said.
He explained that the initiative represents a significant update to Airtel’s retail strategy, placing greater emphasis on accessibility, speed, and convenience.
“These express shops are designed to reduce traffic at our larger shops while giving customers faster access to the services they need. More importantly, they reinforce our vision of building the most accessible customer service network in Nigeria. As the telecom operator with the country’s largest retail footprint, we will continue expanding into more neighbourhoods, making it easier for customers to connect with Airtel wherever they are,” Sengupta noted.
In her remarks at the launch, Lynda Amechi, Head, Shops and Retail Postpaid Business, revealed that the new retail model was born from listening to customers and reimagining how Airtel delivers its services.
She said, “At Airtel, some of our best ideas come directly from our customers. One of the recurring concerns we received was the time customers sometimes spent waiting at our larger experience centres, even when they only needed simple transactions completed. We listened carefully and realised that many of these requests could be resolved within minutes if we brought our services closer to the communities where customers live and work.”
These new shops are also integrated into Airtel Nigeria’s broader customer experience agenda, which have seen the company continue to invest in digital self-service platforms, AI-powered customer support, nationwide customer forums, and significant network expansion across the country.
With this phase of shop launches, Airtel Nigeria has expanded customer access across the country while integrating digital innovation into physical touchpoints.
The Presidential Renewed Hope Media Tour has commended the National Agency for Science and Engineering Infrastructure (NASENI) for its progress in advancing indigenous technology development, describing the agency as a key driver of President Bola Tinubu’s Renewed Hope Agenda and Nigeria’s industrial transformation.
The commendation came during a visit by the presidential media delegation to NASENI’s headquarters in Abuja, where members inspected the agency’s technology and manufacturing facilities.
Speaking on behalf of the delegation, Mr. Bayo Onanuga, Special Adviser to the President on Communication, Information and Strategy, described the agency’s achievements as “impressive, impressive, impressive.”
He said NASENI’s progress demonstrated the capacity of Nigerian youths to excel when provided with the right leadership and support.
Onanuga also praised the leadership of the Executive Vice Chairman and Chief Executive Officer of NASENI, Khalil Suleiman Halilu, for repositioning the agency to support the Federal Government’s industrialisation objectives.
In his remarks, Halilu said sustainable industrial growth does not necessarily depend on producing goods entirely from local inputs but requires strategic investment in technology development, innovation and partnerships.
He explained that the agency is focusing on commercially viable innovations capable of creating jobs, reducing production time and supporting the Federal Government’s Nigeria First Policy.
According to him, NASENI is also strengthening technology transfer, commercialisation of research outputs, mentorship programmes for innovators and the Innovate Naija Challenge, which offers a ₦500 million prize fund to support promising Nigerian innovations.
The Minister of Information and National Orientation, Mohammed Idris, commended NASENI’s achievements and urged the media to give greater visibility to the Federal Government’s programmes and accomplishments across various sectors.
Also speaking, Hadiza Bala Usman stressed the need for stronger strategic communication and increased patronage of locally developed technologies and innovations.
Similarly, Sunday Dare advocated policies that would encourage Ministries, Departments and Agencies to prioritise NASENI products and other locally manufactured goods.
Other members of the delegation, including Tunde Rahman and Otega Ogra, also commended the agency’s strategic partnerships and locally developed technologies.
During the tour, the delegation inspected facilities dedicated to drone technology, helicopter assembly, reverse engineering, precision manufacturing, renewable energy, agricultural technology and recycling systems.
The visitors also witnessed the implementation of NASENI’s 3Cs framework—Creation, Collaboration and Commercialization—which the agency said is driving indigenous manufacturing, innovation and technology transfer.
At the end of the visit, stakeholders called for sustained nationwide campaigns to promote Nigerian-made products, strengthen local manufacturing, reduce dependence on imports and accelerate the country’s industrialisation agenda under President Tinubu.
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