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Study Rates NCC’s Monitoring of QoS High

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A new study by FBNQuest titled ‘Telecommunications Sector Update – Now for Digital Transformation’, has said that the Nigerian Communications Commission (NCC) takes quality of service (QoS) very seriously.

Study Rates NCC’s Monitoring of QoS High

FBNQuest is a leading Merchant Bank & Asset Manager in sub-Saharan Africa, and a trusted partner founded on innovation, deep local roots, global insights.

The report which took a holistic look at the sector, said on a monthly basis, NCC measures telecom operators on four key QoS performance indicators namely: (1) the call setup success rate (CSSR), (2) dropped call rate (DCR), (3) the standalone dedicated control channel congestion (SDCCH), (4) the traffic control channel congestion rate (TCCH).

Tunde Abidoye, head of Equity Research at FBNQuest, stated that the most recent disclosure (October 2019) from the NCC shows that MTNN and Airtel were within the required threshold for all the KPIs.

He further stated that the random survey draws conclusion from a sample size of 133 respondents residing in Nigeria’s urban region. Out of a maximum score of five points, MTNN scored the highest number of points – 2.3 points – on a weighted average basis. Airtel was the next best in terms of QoS with a score of one.

About 60per cent of the 133 respondents that were randomly polled subscribe to the MTNN network. This result is important because it underscores MTNN’s larger wallet share of urban subscribers.

The FBNQuest report further noted that following significant investments by the mobile networks, the Nigerian telecom sector’s contribution to gross domestic product (GDP) has risen steadily from 7.7 per cent in 2012 to 10.9 per cent in first quarter (Q1) 2020 and is now larger than the oil sector (9.5 per cent within the same period.

It revealed that now more than ever, the Nigerian telecoms sector is set to take a leading role in the government’s effort to diversify the economy. With respect to broadband, studies conducted by the International Telecommunications Union (ITU) indicate that a 10 per cent increase in broadband penetration is likely to translate to increases of 2.0 per cent and 1.8 per cent in GDP for low-income and middle-income countries.

According to Abidoye, “The targets (of 90 per cent broadband coverage at speeds of 10Mbps-25Mbps) stated in the national broadband plan 2020-2025 is ambitious and audacious. Notwithstanding, we believe they are achievable.

“The plan’s success will depend on the right mix of policy implementation, private sector-led infrastructure investment, and government incentives. Specifically, impediments to right-of-way access and cost must be removed. In contrast to other sectors that were hit hard by the economic outcomes of the COVID-19 pandemic, the sector was one of the few that recorded growth in Q1.”

He said telecom operators’ essential role in easing the lockdown through the provision of digital tools for home working and social distancing resulted in a surge in demand for telecom services during the quarter.

In Q1, MTN Nigeria (MTNN) and Airtel Nigeria (not covered) both delivered strong revenue growth of 17 per cent year-on-year (y/y) and 27 per cent y/y respectively, mainly driven by stellar growth in data revenue – which were up by more than 50 per cent for both firms.

“We believe that the solid performance carried on into Q2 on the back of strong data demand during the lockdown. With solid revenue growth of 17 per cent y/y (data 40 per cent y/y), Airtel’s Q1 2021 (end-June 2020) results which were recently published provide positive read-across for the broad sector.

“Due to foreign exchange (FX) liquidity pressures, we expect a rise in FX-linked costs to exert downward pressure on the earnings of telecom operators. Recently, MTNN disclosed that the NAFEX rate of c.N385/US$ will now be applied to dollar-linked tower costs (vs. CBN’s official rate of N360 previously).”

Abidoye noted that the rate was only recently reviewed to N360/US$ in April (from N307 previously). “However, we believe that the revenue growth from the surge in data traffic will more than offset the rise in costs. Regardless, our estimates are conservative. For MTNN, we forecast 2020 revenue and PBT growth of 13 per cent y/y and six per cent y/y respectively.

 


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WIOCC’s Strategic Role in Addressing Subsea Cable Outages

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WIOCC, Africa’s digital backbone, is leading the continent’s response to the cable cuts currently affecting the WACS, ACE, Main One and SAT3 subsea systems on Africa’s western seaboard.

WIOCC’s highly resilient network, with hyperscale capacity on every major system is the largest in Africa and ideally placed to swiftly deliver restoration solutions to hyperscalers, fixed and mobile carriers, internet service providers and other clients, enabling them to quickly re-establish key traffic routes into, within and out of Africa, thereby minimising performance degradation for their end-customers.

According to Chris Wood, Group CEO of WIOCC, “Immediately the four subsea cables were severed off the coast of Cote d‘Ivoire our engineering, operations and field teams swung into action.

“They have been working tirelessly for the last 48 hours with our strategic network partners and equipment suppliers and will, within the next 24 hours, have activated an unprecedented additional 2 Terabits per second (Tbps) of capacity across the unaffected cables in our network to support the capacity needs of other network operators and hyperscalers.

“Our clients connected directly at Open Access Data Centres (OADC) data centres in South Africa and Nigeria are already protected from the impact of the subsea outages due to the unique levels of redundancy and scale of the WIOCC core backbone.

“In Lagos, the Equiano cable, in which WIOCC owns a fibre pair, has not been affected by the incident off Cote d‘Ivoire. WIOCC lands the cable directly into the OADC data centre, establishing the most resilient digital ecosystem hub in Lagos and offering the most direct connectivity to Europe and South Africa.

“As a result, OADC’s data centres and WIOCC’s hyperscale network are playing a key role in restoring services to other facilities and operators currently suffering outages in Lagos and elsewhere on the continent.”

“Our priority is to ensure minimal disruption and maximum resilience for our clients,” added Ryan Sher, Group Chief Operating Officer at WIOCC.

“We have invested heavily in deploying diverse, highly-scalable national and international connectivity to support the uptime requirements of our wholesale client base. Investing at scale means that we consistently carry extra capacity, ensuring we are able to rapidly turn up or re-route capacity to address unexpected network disruptions.

“It also enables us to deploy short-term restoration solutions for other operators on a case-by-case basis. Any service provider affected by these outages, whether an existing WIOCC client or not, is encouraged to contact us to explore options.”

WIOCC’s policy of strategic deployment of converged, open-access digital infrastructure at a hyperscale level and delivery of unrivalled resiliency, enables it to meet and anticipate the needs of Africa’s wholesale community with sufficient scale and network diversity to address even the most challenging situations.


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Voice, Data Services Affected by Undersea Cable Cuts Restored – NCC

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Nigerian Communications Commission (NCC) has announced that the recent Undersea Cable Cuts that affected Voice, Data Services have now been restored.

The commission in a statement released on Monday and signed by Reuben Muoka, Director, Public Affairs, said that services have now been restored to approximately 90% of their peak utilization capacities.

According to him, “following the disruption on March 14, 2024, which affected data and voice services due to cuts in undersea fibre optics along the coasts of Cote d’Ivoire and Senegal, we are pleased to announce that services have now been restored to approximately 90% of their peak utilization capacities.

“All operators who were impacted by the cuts have taken recovery capacity from submarine cables which were not impacted by the cuts, and have thus recovered approximately 90% of their peak utilisation capacities.

“Mobile Network Operators have assured the Commission that data and voice services would operate optimally pending full repairs of the undersea cables as they have managed to activate alternative connectivities to bring back the situation to normalcy.

“We extend our appreciation to telecom consumers for their patience and understanding during the downtime caused by the undersea fibre cuts,” he concluded.


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IIM United Kingdom Inducts new Members, Highlights the Power of Intelligent Technologies

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Institute of Information Management (IIM) United Kingdom successfully hosted its highly anticipated Annual Convention and 47th Induction/Investiture ceremony on March 9, 2024, at the Wesley London Euston.

Dr. Oyedokun Oyewole, president/chairman-Governing Council, Institute of Information Management (IIM) Africa

The event, held under the theme “AI Renaissance: Unleashing the Power of Intelligent Technologies,” brought together distinguished professionals, thought leaders, and industry experts from various sectors.

The convention commenced with a thought-provoking Welcome Address and Keynote Speech delivered by Amb. (Dr) Oyedokun Ayodeji Oyewole FIIM, ERMS, RMEMS, FIRMS, the esteemed international President of the Institute of Information Management (IIM) Africa. His address set the tone for insightful discussions and collaborative engagements throughout the event.

Among the notable highlights was the Inauguration and Taking of Oath of Office by Acting Vice President of IIM United Kingdom Chapter, Prof. Rotimi Jaiyesimi, FIIM, who assumed the role in an acting capacity following his recent appointment by the IIM Africa Board.

A significant announcement was made during the convention regarding the launch of a single global annual Convention starting in 2025. 

“This groundbreaking initiative”, according to Dr. Oyedokun Oyewole, president/chairman-Governing Council, Institute of Information Management (IIM) Africa, “will unite all IIM Africa Global Chapters for the Convention, induction, and investiture, streamlining the event into a singular, impactful gathering. The announcement, made by Aisha Dania Ogieriakhi, FIIM, Director of IIM United Kingdom Chapter, marks a new era of collaboration and cohesion within the IIM community”.

The convention attracted a diverse array of attendees, including dignitaries, traditional rulers, captains of industry, and professionals from various backgrounds. Notable guests included Chief Bimbo Roberts Folayan, FIIM – Former Chairman (2011-2015) Central Association of Nigeria in the United Kingdom (CANUK), Cllr. Sunny Lambe, FIIM – Southwark Labour and Cooperative Councilor, Michaelene Holder-March, FIIM – Managing Director of MHM Health Consultancy Ltd, His Highness Papa Paul Jones Eganda, FIIM – Founder and the President of AIDO Network International, Chief (Dr) Richmond Macgrey, FIIM – Representative & Public Relations Minister of His Royal Majesty, Ogiame Atuwatse III, (Olu of Warri) in the Diaspora and others.

Throughout the event, discussions revolved around key themes such as the transformative potential of artificial intelligence, the ethical implications of intelligent technologies, and the role of information management in shaping the future.

A highlight of the convention was the induction of new members into the Honorary Fellowship Grade and Professional Fellowship Grade, recognizing their exemplary contributions to the field of data and information management. Additionally, the collaboration between IIM and the International University of Information Management (IUIM) resulted in the conferment of Honorary Doctorate Degree Awards to deserving professionals and achievers in society, adding a prestigious dimension to the event. 

Both sessions were anchored by the duo of Antoinette R. Okoye and Olufemi Ibiwoye, a fixed specialist at BT Enterprises PLC London, England, United Kingdom.

One memorable moment came from Julliet Makhapila, a Community Transformer, Changemaker, Innovator, and Social Impactor from the United Kingdom, who volunteered to extend the IIM Africa initiative to her home country of Kenya, further expanding the institute’s reach and impact.

The convention provided ample networking opportunities and special activities for attendees, fostering meaningful connections and collaborations among participants.

Co-hosted by IIM Africa and the International University of Information Management (IUIM), the 2024 Annual Convention epitomized the mission and goals of the Institute of Information Management, serving as a platform for knowledge sharing, professional development, data leadership development and overall community building leveraging on access to quality data for effective decision making in both public and private establishments.

As the convention concluded, the main takeaways included maintaining a vibrant community of professionals, sharing best practices, and nurturing collaborative efforts to advance the field of data and information management.


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