E-Business
Study Reveals How PLM Systems Integrator & BPO Services Vendors Stand

Manufacturers universally are in the process of moving or rationalizing their global product lifecycle management (PLM) instances to a single system that unifies data and extends to other systems through 3rd Platform technologies due to product complexity and value chain expansion.
As a result, PLM-skilled systems integrators are more in demand than ever.
To help manufacturers evaluate the vendor landscape, IDC Manufacturing Insights published a new report, IDC MarketScape: Worldwide Manufacturing PLM Systems Integrator & BPO Services 2015 Vendor Assessment (Doc #MI259496).
The new MarketScape evaluates ten vendors, including Accenture, Atos, Capgemini, Cognizant, Geometric Limited, IBM Global Services, Infosys, L&T Technology Services, Tata Consultancy Services (TCS), and Tech Mahindra.
The vendors evaluated in the new report have decades of experience in both manufacturing and large, global PLM practices, and are currently investing in growing these practices.
As such, the line differentiating between these vendors is close. Based on several conversations with end users, IDC found that it’s not enough to be experts in the different relevant software packages and to have the ability to integrate these across the enterprise; these capabilities are to be expected
Where service providers in the PLM market differentiate themselves for systems integration is in two key elements:
Having the ability to work cohesively across the different functions of the global team – account management, project management, system architecture, and technical support – to present a unified front to the client.
Executing to the letter of the service agreement and proactively making recommendations and providing potential solutions to problems.
According to Jeff Hojlo, program director, IDC Manufacturing Insights, “PLM service providers win based on their ability to respond flexibly and quickly to customer requests, to work independently and make decisions and recommendations that may be out of the scope of their contract, and to present a unified face to the client. Manufacturers want their service providers to function as an extension of the internal team that deeply understands their business and to be a strong cultural fit with their organization. When a relationship is established on this level, manufacturers are more confident that their service provider will be a reliable long-term partner.”
The PLM market is maturing, and changing, quickly. Many of the service providers have similar offerings, are technically very strong, and have a focus on PLM. To help end users chose the right systems integrator in the PLM market for their business, IDC offers a sampling of the key takeaways:
Manufacturing Industry Expertise: Look for service providers that have fully integrated teams and know your industry and business nuances.
A Road Map to the Product Innovation Platform: Identify a service provider with the ability to evolve PLM into a product innovation platform – that is, the ability to connect PLM systems, processes, and data across the enterprise and value chain, leveraging 3rd Platform technologies.
Integration with Enterprise Quality: Quality management should be connected closely with PLM to facilitate engineering change orders and improve future products, and hence your service provider needs capability in this area.
Proactive Expertise/ Skills Development and Retention: Find a service provider that has a track record of successfully mitigating the high attrition rate prevalent with some engineering and PLM services firms due to the competition for talent.
IDC MarketScape criteria selection, weightings, and vendor scores represent well-researched IDC judgment about the market and specific vendors.
IDC analysts tailor the range of standard characteristics by which vendors are measured through structured discussions, surveys, and interviews with market leaders, participants and end users.
E-Business
HURIWA, CLO Protests Bill Asking Social Media Firms’ to Open Shops Nigeria

Human Rights Writers Association of Nigeria (HURIWA) has opposed a bill seeking to compel major global social media companies to establish physical offices in Nigeria.

The rights advocacy group urged the National Assembly to discard the proposed legislation, warning that it could become a tool for censorship and undermine citizens’ constitutional right to freedom of expression, despite being presented as a measure to strengthen Nigeria’s digital economy and improve corporate accountability.
The position was contained in a presentation submitted yesterday by Emmanuel Onwubiko, national coordinator, HURIWA, to the chairman of the Senate Committee on ICT and Cyber Security.
The bill, sponsored by Senator Ned Munir Nwoko, has already passed second reading in the Senate and is before the committee for further legislative consideration.
HURIWA said it carefully reviewed the proposed legislation and concluded that compelling global technology companies to establish offices in Nigeria was unnecessary and potentially counterproductive.
The organisation argued that while the firms generate substantial revenue from Nigeria’s vast digital market, they already engage Nigerians through existing structures, including paying eligible content creators, working with local technology professionals and participating in legal proceedings whenever required.
According to the group, appointing local representatives where necessary would adequately address concerns about engagement with regulators and users without forcing the companies to maintain physical offices.
It also dismissed claims that mandatory country offices would significantly improve consumer complaint resolution, technology transfer or employment generation.
HURIWA maintained that the platforms already have effective feedback mechanisms for resolving users’ complaints and routinely appear before Nigerian courts through their representatives whenever litigation arises.
The group, however, said its greatest concern was the potential for the proposed law to be used as an instrument for restricting freedom of expression.
It argued that establishing local offices could expose global social media companies to pressure from government authorities to remove online content considered critical of those in power.
According to the rights group, the presence of social media companies in Nigeria could become an avenue for authorities to pressure them into abandoning internationally recognised digital rights standards in favour of politically motivated content moderation.
It recalled previous attempts to regulate social media in Nigeria that generated widespread concerns over possible restrictions on free speech, stressing that any legislation affecting the digital space must contain clear safeguards against abuse.
The organisation warned that the proposed law should never become “a backdoor mechanism for government surveillance, arbitrary content removal or political censorship.
E-Business
Nigeria Leads Africa in Online Gambling Regulation – GCI

Nigeria has emerged as one of Africa’s most regulated online gambling markets, even as illegal operators continue to dominate the continent, according to a new report by Gaming Compliance International (GCI).

The report, the first comprehensive assessment of online gambling across all 54 African countries, showed that Africa’s online gambling Gross Gaming Revenue (GGR) reached $23 billion in 2025.
However, only $5.2 billion (23 per cent) was generated by licensed operators, while $17.8 billion (77 per cent) remained in the unregulated market.
In West Africa, total online gambling revenue rose to $4.8 billion in 2025 from $4.3 billion in 2024. Of the 2025 figure, regulated operators accounted for $1.5 billion (31 per cent), while $3.3 billion (69 per cent) flowed to unlicensed platforms, highlighting the region’s persistent enforcement challenges.
Nigeria stood out as the region’s strongest performer, recording the lowest unregulated market share at 56 per cent, compared with the West African average of 69 per cent and the African average of 77 per cent.
The study also found that online gambling participation across Africa increased from 198 million people (13 per cent of the population) in 2024 to 215 million (14 per cent) in 2025.
Despite this growth, GCI estimated that illegal operators deprived African governments of about $3.55 billion in tax revenue in 2025. The number of unlicensed gambling platforms targeting African consumers also rose to 4,129, up from 3,644 in 2024.
Commenting on the findings, Matt Holt, chief executive officer, GCI, said the report provides regulators with the first continent-wide benchmark for strengthening oversight and consumer protection.
Ismail Vali, president, GCI, urged governments to develop competitive and well-regulated markets that encourage consumers to patronise licensed operators, boost public revenue and attract greater investment.
Online gambling in Nigeria is regulated by the Nation Lottery Regulatory Commission.
E-Business
Kaspersky Warns Mobile‑data Buyers about Scammers Posing as Telecoms Operators

At the height of the Northern Hemisphere tourist season, demand for communications and mobile Internet services rises sharply. Kaspersky’s security experts have uncovered scams that target anyone purchasing mobile connections or SIM cards worldwide.

Fraudsters create counterfeit websites that look like the portals of major regional and international telecom providers to trick users into revealing their phone numbers, personal details or banking information.
Kaspersky is sharing several examples of these fake login pages that mimic legitimate telecom operator sites and giving recommendations on how not to be deceived.
In the first case, scammers exploit the brand name of an international telecommunications company operating services in Asia, Africa and Europe. Fake authentication pages encourage users to put in their phone number and credentials.
While the first example shows the different design, the second scam site closely mimics the original log in page, making it hard for users to tell the difference and spot a fake. Entering authentication or payment data on fraudulent web sites may result in money or data loss and become a reason for more frequent spam and fraudulent calls.
Another example is a scam page which poses as another international communications company, working in North Africa, the Middle East and Southeast Asia. In this scheme scammers encourage users to top up their mobile data/Internet plans by entering their personal information and bank cards details.
Kaspersky experts have also identified a scam when cyber criminals suggest users enter their personal data to check and pay a bill inquiry. Such scam schemes are usually aimed at gaining victims’ personal data for further fraud or account hacking and stealing money.
“Because of the active use of AI, scammers can now create fake pages with ever increasing accuracy and speed, targeting the most popular user interest areas. We constantly see scams revolving around sports events, music concerts, seasonal sales and holidays. Unfortunately, the telecoms industry is no exception.
To keep your data and money safe, be vigilant when purchasing mobile or Internet plans online. Using an eSIM – purchased through an official app – is one way to avoid fake telecom sites, as it eliminates the need to enter personal details on questionable web pages.
If you’re unsure about a site’s legitimacy, search for the brand name directly in a search engine and enable a security solution that blocks phishing links for you,” comments Tatyana Kulikova, cybersecurity expert at Kaspersky.
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