Telecom
Subscribers Groan as Poor Quality of Service Persists

Telecommunications subscribers in the country have continued to groan over poor quality of service being delivered by all the operators in spite of Memorandum of Understanding (MoU) signed between the operators and some state governments to ease the deployment of infrastructure.
Telecommunications operators under the umbrella of Association of Licensed Telecommunications Operators of Nigeria (ALTON) has been championing a streamlined process of seeking approval for the deployment of telecommunications infrastructure required to increase capacity and improve quality of service.
Nigeria CommunicationsWeek recalled that in view of the above that ALTON and Lagos State government signed the first MoU to this regard.
At the signing of MoU with Lagos, Gbenga Adebayo, chairman, ALTON, said that the major problem of quality of service is deployment of infrastructure and that by the agreement the Association signed with Lagos State, the state has shown that development of telecommunications infrastructure assist in economic development.
“Lagos will experience the best quality of service in telecommunications service delivery in the country within the next 6 to 12 months. This will make Lagos will become a smart city.”
But over one year after, the situation has not changed, as telecom services are still characterized by dropped calls, congestion among others.
Deolu Ogunbanjo, president, National Association of Telecommunications Subscribers of Nigeria (NATCOMMS), blamed the scenario on the industry regulator, Nigerian Communications Commission (NCC).
According to him,’ instead of mandating operators to focus on increasing capacity through deployment of infrastructure when they fail in the key performance indication (KPI) set by NCC, they prefer fine which does not improve quality of service.’
Ogunbanjo also frowned at the continued delay in the passage of the bill that seeks to make telecom infrastructure as a critical national infrastructure.
Engr. Lanre Ajayi, President, Association of Telecommunications Companies of Nigeria (ATCON), said that the MoU that operators signed with some state governments are largely focused on reduction in cost of ‘right of way’ approval, and that there are other issues contributing to poor quality of service includes vandalization and multiple taxation.
“The results of these initiatives take time. It is about building capacity in terms of infrastructure deployment which does not happen weeks. More so, infraco initiative is also aimed at rolling out fibre network, once they start it will help operators improve service quality,” he said.
Telecom
Cassava Launches Sovereign Cloud for Africa’s Public Sector

In the wake of increasing geopolitical tension, Cassava Technologies has unveiled its National Sovereign Cloud offering for African governments.

The solution, the company claims, will help the continent’s governments ensure data is kept on infrastructure that remains under local legal and operational jurisdiction.
According to the official announcement, made yesterday, the solution provides “secure, locally-governed digital infrastructure that enables the deployment of AI-enabled public services”.
The overarching solution encompasses cloud, cyber security, AI computing infrastructure, as well as local language AI models and skills support for governments.
The announcement comes amid increasing uncertainty over the hosting of sensitive national data on cloud services operated by foreign hyperscalers, which are subject to legal frameworks, such as the U.S. CLOUD Act. The CLOUD Act opens the door to allow American authorities to access data stored on the servers of US hyperscalers, wherever those servers are physically located.
Cassava has claimed separately that currently, “approximately 33% to 45% of the world’s data is hosted in the USA”.
The company added: “A sovereign cloud reduces exposure to extraterritorial laws, improves cyber resilience, and ensures that model weights and training data for public AI remain under national custody.”
The Africa Data Centres Association’s 2026 Economic Report states that “data sovereignty has evolved from a legal aspiration into a strategic policy lever”.
Ahmed El Beheiry, Group COO and Group Chief Technology and AI Officer, Cassava Technologies said: “Across Africa, governments are accelerating their digital transformation agendas and are increasingly focused on ensuring that data and digital infrastructure remain secure and sovereign.”
Announced at the Mobile Word Congress in Barcelona, this week, the Sovereign Cloud offering launch accompanied the launch of Cassava’s Cloud Partner programme.
The partner programme targets mobile network operators and system integrators across Africa to resell and distribute AI, cloud, and other digital services using Cassava’s infrastructure and technology platforms.
El Beheiry added: “We are expanding Africa’s sovereign AI ecosystem to build solutions that address the continent’s unique challenges while creating new opportunities for growth and digital inclusion.”
The programme offers partners access to NVIDIA Cloud Partner solutions, Cassava’s AI Factory, its own native AI solutions and its AI Multi-Model Exchange, which supports both Anthropic’s Claude and Google’s Gemini models.
Telecom
MTN Nigeria Non-Executive Director Mazen Mroue Quits to Focus on Group Role

Mazen Mroue, a non-executive director at MTN Nigeria Communications Plc, has resigned effective February 27, 2026, to prioritise other responsibilities within the MTN Group, the company announced in a Nigerian Exchange Limited (NGX) filing.

MTN Nigeria
The notice, signed by company secretary Uto Ukpanah, stated: “This is to enable Mr. Mroue to focus on other priorities within MTN Group Limited. The Board wishes to express its appreciation to Mr. Mroue for his immense service to MTN Nigeria and wishes him success in his future endeavours.”
Mroue joined MTN Nigeria’s board on June 1, 2022, bringing over 28 years of telecom experience. A veteran MTN executive, he previously served as CEO of MTN Uganda and MTN Liberia, non-executive director at MTN Cyprus, and held leadership roles at MTN Ghana.
Since February 2022, he has been MTN Group’s Chief Technology and Information Officer, overseeing technology strategy and governance. Earlier, as MTN Nigeria’s COO from August 2018 to January 2022, he also sat on the MTN Nigeria Foundation board.
The exit follows MTN Nigeria’s stellar 2025 results, posting a ₦1.70 trillion profit before tax—reversing a ₦550.3 billion loss in 2024 driven by forex woes—marking one of the telco’s strongest rebounds.
Telecom
Google Adds Yorùbá, Hausa to AI Search, Boosting Access for Millions of Nigerians

Google has rolled out support for Yorùbá and Hausa languages in its AI-powered Search features—AI Overviews and AI Mode—enabling millions of Nigerians to get quick answers, summaries, and conversational web exploration in their mother tongues.

The update forms part of Google’s push to cover 13 African languages, including Afrikaans, Akan, Amharic, Kinyarwanda, Afaan Oromoo, Somali, Sesotho, Kiswahili, Setswana, Wolof, and isiZulu, selected based on high search activity across the continent.
Now, a Kano student can ask complex questions in Hausa, while an Ibadan trader seeks business tips in Yorùbá—both receiving culturally nuanced AI responses via text or voice on Android, iOS, or web.
Taiwo Kola-Ogunlade, Google’s West Africa Communications Manager, said: “Building truly global Search requires nuanced local understanding. With Gemini-powered AI, we’ve made advanced capabilities relevant in Yorùbá and Hausa, so Nigerians converse naturally with Search in their mother tongues.”
To use: Open the Google app, tap AI Mode, and query in Hausa or Yorùbá for personalised guidance—breaking language barriers and making technology reflect Nigeria’s diverse identity.
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