Connect with us

E-Business

Swift, Courteous Delivery Responsible for Konga’s Rise to E-commerce Summit

Published

on

Kindly share this post

Following the unbeatable deals and price slashes it offered during its recent 2018 Black Friday sales tagged Konga Yakata, it has emerged that an amazingly swift and responsive delivery was another factor that set e-commerce giants Konga apart before and after the month-long shopping fiesta and responsible for its rise as Nigeria’s biggest e-commerce outfit.

 

Konga Yakata, which ran from Thursday November 8th through Friday November 30th  2018 online @ Konga.com and offline in Konga stores nationwide, broke all sales projections as the company enjoyed huge hits and footfalls on its composite platforms.

 

Interestingly, a strong point which has made Konga stand out since its acquisition by the Zinox Group and merger with Yudala in May 2018 has been the ease with which it has solved the thorny issue of logistics/delivery which has remained a stumbling block for many players in the sector.

 

Aligned to this is the highly professional and courteous disposition of its well-trained delivery and customer experience team – a factor that has made the company a firm favourite for millions of shoppers in Nigeria.

 

“Before Yakata, I had been impressed with Konga for the speed of delivery. All the items I bought up until that time never exceeded 48 hours before they were delivered,” stated Emmanuel Oki, a small business owner.

 

“During Yakata, Í was even more than impressed as I expected them to encounter some challenges with the increased volume of orders.

 

“Instead, I even enjoyed 24 hours and same day delivery of most of the items I shopped.

 

“Their delivery guys are also very professional,  respectful and smiling all through, even when I was not immediately around to receive my items and kept then waiting for a bit.”

 

According to Stella Dim, an engineer with an oil-servicing company, “Konga has won the hearts of many sceptical shoppers as a result of its integrity, quality-focused approach to e-commerce and professionalism.

 

“Nowhere is this professionalism better demonstrated than in the conduct of their customer-facing staff – the delivery guys, store attendants and customer service team.

 

“Every interaction only goes to reinforce this confidence in the company, especially for many disgruntled shoppers who have had nasty experiences from other companies.

 

“Confidence is very important in an industry such as e-commerce where some unscrupulous players even sell fake items or treat customers shabbily, “ she said.

 

Recently, a number of shoppers had taken to popular microblogging site, Twitter to send positive shout-outs to Konga, commending the company for its quality products, responsive, professional service and swift delivery.

 

According to Michael Adjei, a social media enthusiast, the show of love further goes to justify how well the management of the new Konga has done in capturing the minds of a demanding populace.

 

“Nigerians are very smart, savvy and demanding shoppers who also recognize quality and can go out of their way to pay over the odds to get it.

 

“With the new Konga, we are beginning to see the rise of a truly quality-conscious and professional e-commerce outfit whose management not only understand the business but also care deeply about its customers and do their utmost to please them. We should be proud indeed,” he concluded.

 

 


Kindly share this post

Ugo Onwuaso is an ICT enthusiast. He believes technology should be used for general good. He holds a Master of Public Administration (MPA) degree from the Lagos state University. Dear Reader, Your support matters. But we believe that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. That is why, we have devoted our energy to independent reportage of technology and finance and how they affect lives. Our incisive and analytical view of how technology news affects the daily life help individuals and organizations make up their minds. Quality journalism costs money. Today, we're asking that you support us to do more. Kindly support our effort to deliver technology and finance journalism to everyone in the world. Donate as little as N1,000. Bank transfers can be made to: UBA Plc 1017156876 Communication Week Media Ltd

E-Business

Konga launches Jara sales with 25% discount on Starlink kits, free delivery

Published

on

Kindly share this post

Konga, Nigeria’s leading composite e-commerce platform, has launched its inaugural 2026 shopping campaign, Konga Jara, offering 25 per cent discount on Starlink internet kits alongside free nationwide delivery.

Konga launches Jara sales with 25% discount on Starlink kits, free delivery

Konga

The campaign, drawing from the Nigerian concept of “jara” — the extra value traders add to purchases — aims to deliver exceptional deals across categories, helping shoppers turn new year aspirations into reality through affordable technology and value-driven shopping.

To qualify for the Starlink discount, customers must purchase kits on Konga.com, activate them at starlink.com/activate, and email activation details to [email protected] for verification against Starlink’s records. Discounts are subject to terms and conditions.

Konga said spotlighting Starlink underscores reliable internet’s role in Nigeria’s digital economy, supporting work, learning, entrepreneurship and communication for households and businesses.

Mr Onochie Melvin, Head of Commercial Planning at Konga, said: “We listened carefully to what Nigerians said they needed to truly kickstart 2026 on the right footing. Reliable internet connectivity emerged as the foundation upon which other aspirations depend.”

He added: “Students need it for online learning, entrepreneurs need it to scale digital businesses, and professionals rely on it for remote work. This Starlink offer is not just about selling products; it is about removing barriers that prevent Nigerians from fully participating in the digital economy.”

Beyond connectivity, Konga Jara provides genuine products from original equipment manufacturers (OEMs) with transparent pricing, warranties and authenticity guarantees.

As a composite e-commerce ecosystem, Konga integrates shopping, payments and logistics for seamless nationwide access, with exclusive deals shared via its social media channels throughout the campaign.

Shoppers can explore offers at www.konga.com and follow Konga’s official pages for updates across the Konga Group.


Kindly share this post
Continue Reading

E-Business

Firm Identifies Global Scam Activity Linked to the Release of Avatar 3

Published

on

Kindly share this post

The premiere of Avatar 3 has taken place in several countries and has been accompanied by a noticeable increase in online interest. Amid the heightened attention surrounding the release, Kaspersky experts identified an increase in cyber-scam campaigns that exploit the movie’s launch and users’ desire to watch it online. The fraudulent websites target users across multiple regions, indicating attempts by attackers to reach a global audience.

The scam operates as follows: cybercriminals create suspicious websites that offer online access to the Avatar 3 movie. Attackers place particular emphasis on localisation, publishing the sites in multiple languages to attract users from different countries. However, the translations are often poorly executed and contain grammatical errors and inconsistencies, which may serve as indicators of fraudulent activity.

When users attempt to start the video, they are presented with a fake media player and prompted to register in order to obtain “full” or “unlimited” access to the film. As part of the registration process, users are asked to provide personal information, including an email address and mobile phone number.

At later stages, scammers may request additional data, including payment details, under the guise of activating a “free trial.” This creates risks of credential compromise, particularly if users reuse passwords across multiple services, and may also lead to financial losses.

“Cybercriminals consistently exploit major movie premieres to capture users’ attention and increase the effectiveness of their schemes. We advise accessing films only through official platforms and exercising caution when encountering websites that request personal or payment information. It is also important to use reliable security solutions to protect all devices, including mobiles,” comments Olga Altukhova, Senior web content analyst at Kaspersky.

 


Kindly share this post
Continue Reading

E-Business

Galaxy Backbone Celebrates the Federal Government’s Paperless Civil Service Milestone

Published

on

Kindly share this post

Galaxy Backbone (GBB) aligns with and celebrates the successful announcement by the Office of the Head of the Civil Service of the Federation on the achievement of a Paperless Civil Service, a significant milestone in Nigeria’s public sector reform and digital transformation agenda.

The milestone was formally highlighted at a press briefing led by the Head of the Civil Service of the Federation, Mrs. Didi Esther Walson-Jack, who commended Galaxy Backbone for its sustained support and contribution throughout the implementation of the programme.

GBB has played a critical role in enabling this transition by providing secure, scalable, and shared digital infrastructure that supports the digitisation of government processes across Ministries, Departments and Agencies (MDAs). Through the 1Government Cloud, MDAs have been empowered to migrate from paper-based workflows to digital platforms, improving efficiency, collaboration, data security, and service delivery across the Federal Civil Service.

In addition, GovMail, GBB’s secure government email platform, has strengthened official communication, enhanced records management, and reinforced cybersecurity standards—key pillars in sustaining a paperless operating environment.

Galaxy Backbone acknowledges the collective efforts of the Office of the Head of the Civil Service of the Federation, Permanent Secretaries, Directors of ICT, consultants, partners, and dedicated public servants whose commitment and collaboration ensured the smooth delivery of this initiative.

The Managing Director/Chief Executive Officer of Galaxy Backbone, Prof. Ibrahim Adeyanju, was represented at the press briefing by Akintayo Bamisaye, Acting Group Head, Research, Digital Innovation and Skills Department (RDIS).

GBB describes the achievement as a strong close to 2025 and reaffirms its commitment to supporting the Federal Government in building a modern, efficient, and digitally enabled public service.


Kindly share this post
Continue Reading

Trending