WhatsApp has halted plans towards its proposed update, aimed at increasing business transactions on the platform, after concerns from users globally about privacy. WhatsApp users received...
WhatsApp, popular messaging app, had last week asked its users to accept new terms that will allow it to share more information with its parent company...
A new WhatsApp update will prevent the popular messaging app from working on millions of phones from 1 January 2021. Older Android and iPhone devices will...
Participants at Clickatell’s Connect Interact and Transact (CIT) annual event in November heard how chat commerce can assist companies, especially banks, connect with customers who are...
Businesses today serve customers based on companies’ own terms and not necessarily how customers prefer. For example, customers are required to download apps to enjoy companies’...
Facebook-owned WhatsApp said yesterday it would introduce disappearing messages on WhatsApp, a move ramping up its challenge to rival Snapchat. The messaging service used by more...
WhatsApp will soon launch a feature that will give users more control over how much storage it uses on users’ phone and what it’s used for....
WhatsApp, chat app, has released the “Always” mute feature for users. The feature is available for Android and iOS users and will allow users to mute...
Sigma Pensions has launched an Artificial Intelligence (AI) powered chatbot named ”Nafi” on WhatsApp to provide real-time self-service to customers, a move the company said, is...
Ikeja Electric, Nigeria’s largest power distribution company, has unveiled a WhatsApp messaging solution, which offers real-time customers complaints resolution and 24-hour customer support service. The IE...
