Telecom
Techno Phantom A+ Made Best Smartphone 2013 on Konga.com

Last year, Konga.com, Nigeria’s leading online retailer introduced Pay-on-delivery in many locations across Nigeria, opened new pick up points, launched a new book store with over 100,000 book titles, moved to a new 120,000 sqr feet distribution centre and successfully brought black Friday and cyber Monday deals to Nigerians, yet it expects more in 2014, Nigeria CommunicationsWeek can report.
Meanwhile, the Company in assessment of the market trends identified various items that were customers or ‘internet buyers’ delights with Techno Phantom A+ coming on top as the Best Smart Phone Of The Year (2013).
Ifeanyi Abraham, public relations strategist for Konga.com, swiftly recalled that, most importantly, the Company completed its first 365 days as an online retailer in Nigeria, making new friends and observing the habits of the returning customers.
He said, “As we prepare to enter 2014, we have compiled some of the trends that we have noticed among Nigerian shoppers on konga.com in 2013; Best Smart Phone Of The Year: Techno Phantom A+.
This is ranked in terms of number of search queries on our website, total number of purchases and total number of requests on our social channel. Most Anticipated Tech Gadget Launch Of The Year: Playstation 4 and Tecno Phantom A3.
“The Playstation4 and the Tecno Phantom A3 were the most anticipated Tech Gadget launches on Konga.com based on number of search queries on our website, total number of orders and sales. 2013 Book Of The Year: Chimamanda Adichie’s “ Americanah” .
2013 Brand Of The Year (Home and Kitchen): Entourage 2013 Brand Of The Year(Gadgets): Tecno 2013 Brand Of The Year(Home and Kitchen): Samsung 2013 Brand Of The Year(Game):Rockstar Games For Grand Theft Auto V (Based on total number of searches, purchases and requests on our social platforms) Most Anticipated Sales time of the year: Fall Yakata Christmas Sale(Black Friday- Cyber Monday Sale). Day 1 of the Konga Fall Yakata Sale we had recorded more sales than the whole of December 2012”.
He added that Konga’s second highest sale was the Konga Anniversary Sale. “Our third major sale of the year was the ‘Workers day Mega Sale’ which held from April 29th to May 2nd, 2013 These are some of the trends we have observed in the past year, and as we prepare to enter 2014, we only hope for a bigger and better year,” he explained.
Konga is Nigeria’s largest online mall that offers a huge catalog of 200,000 products that span categories such as Phones, Computers, Clothing, Shoes, Home Appliances, Books, Baby Products and much more.
Konga which delivered her first order in July 2012 has since grown to serve customers in every part of Nigeria.
Telecom
Lebara Nigeria Becomes Member of GSMA Network

Lebara Nigeria has become a member of the Global System for Mobile Communications Association (GSMA) as it expands operations in the West African country.

The membership places Lebara Nigeria within a global network of more than 1,000 mobile operators, device manufacturers, technology companies and digital service providers.
Through the GSMA, the company will have access to industry research, technical standards, policy engagement and industry initiatives.
Lebara Nigeria said the move reflects its participation in the wider telecommunications ecosystem as it develops its operations in Nigeria’s mobile market.
Nigeria’s telecommunications sector plays a central role in the country’s digital economy, with more than 170 million active mobile subscriptions supporting services such as digital payments, e-commerce, education and healthcare.
Industry analysts say participation in international bodies such as the GSMA supports knowledge sharing and the adoption of industry standards.
Lebara Nigeria said GSMA membership will support its engagement with industry developments and policy discussions in the telecommunications sector.
The company said it remains focused on operating in Nigeria’s mobile telecommunications market as demand for connectivity continues to grow.
GSM Association is the advocacy and lobbying organization for the mobile communications industry, representing more than 1,000 mobile operators as full members and a further 400 companies in the broader mobile ecosystem as associate members.
Telecom
Vitel Wireless Warns Public, Says it Not Running any Investment Scheme

Management of Vitel Wireless, mobile virtual network operator (MVNO), has distanced the company from a fraudulent scheme operating under the name: “Vitel Shares Services.”

In an official statement, the management clarified that Vitel Wireless is not selling shares or running any investment schemes.
They warned that the operators of “Vitel Shares Services” are using unauthorised websites, mobile applications, social media promotions, and bank accounts falsely linked to Vitel Wireless to mislead the public.
The statement reads: “The attention of Vitel Wireless has been drawn to a fraudulent scheme operating under the name ‘Vitel Shares Services.’
“We wish to state clearly that Vitel Wireless has no affiliation with Vitel Shares Services, or any platform claiming to offer Vitel shares, investments, or financial products through unofficial channels.
“We do not solicit investments through agents, social media, websites, apps, or third parties. Any platform claiming to offer Vitel Wireless shares or investments outside our official channels is fraudulent and should be treated as such.
“We urge the general public to remain vigilant and verify all information through official Vitel Wireless communication channels before making any payments or sharing personal data.”
Telecom
Airtel Nigeria Deepens Focus on Data Usage Transparency @ Customer Forum

Airtel Nigeria has concluded its second Customer Forum in Abuja, bringing together a large section of customers including high-volume data subscribers, 5G customers, and key stakeholders in another landmark engagement aimed at addressing concerns around data usage, transparency, and customer experience.

The forum themed “Understanding Your Data and Taking Control 2.0.” aimed to strengthen trust in Nigeria’s rapidly evolving telecommunications landscape. The session also featured inputs from representatives of the Nigerian Communications Commission (NCC).
Delivering the Keynote remarks, Dinesh Balsingh, CEO of Airtel Nigeria, who was represented by Femi Adeniran, Director, Corporate Communications and CSR, emphasised that trust remains the most valuable currency in telecommunications, and Airtel remains committed to strengthening customer confidence through transparency and continuous engagement.
He explained that discussions around data consumption have become increasingly important as digital lifestyles evolve, with smartphones, cloud services, video streaming and emerging artificial intelligence applications significantly influencing data usage patterns.
According to him, Airtel recently introduced the Airtel Data Calculator, an innovative tool designed to help customers estimate their data needs based on online activities such as multimedia streaming, video calls, social media usage, and gaming.
“The purpose of the Airtel Data Calculator is to provide greater visibility, support informed decision-making and place more information directly in the hands of customers. Because transparency should never be viewed as a compliance exercise. Transparency is good business,” he stated.
He further reassured customers that Airtel has no incentive to shortchange subscribers through inaccurate billing, forced spending or unnecessary data depletion, stressing that the company’s growth depends on customer satisfaction, loyalty and trust.
Adeniran also highlighted Airtel’s continued investments in network infrastructure, fibre capacity, digital platforms, artificial intelligence capabilities, customer service systems and workforce development, noting that these investments are aimed at improving service quality and enhancing customer experiences.
Oladokun Oye, Director, Customer Experience, Airtel Nigeria, while welcoming participants to the event, said the forum was created to provide customers with an open platform for education, engagement and problem-solving, noting that the customer remains at the centre of Airtel’s business.
“Data has become central to everyday life, powering work, education, commerce, entertainment, healthcare and countless opportunities. As data usage grows, so too does the desire for greater visibility and understanding.
Today’s conversation is part of an ongoing journey. A journey toward greater transparency. A journey toward deeper understanding. And a journey toward a better customer experience for every Airtel subscriber,” he said.
The forum also featured practical demonstrations on data consumption management, device settings, and usage habits that impact data usage. It also included an interactive session by which Airtel teams provided clarifications and offered feedback to customers.
The Abuja event follows the successful maiden edition held earlier this year in Lagos and aligns with broader industry efforts led by the Nigerian Communications Commission (NCC) to improve consumer awareness, transparency, and confidence within the telecommunications sector.
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