E-Financial
Technology To Enhance Insurance Sector’s Financial Inclusion Programme-NAICOM
Investing in technology is one of the ways the insurance industry could effectively key into the financial inclusion target of the Federal Government.
Mr Sunday Thomas, National Insurance Commission (NAICOM), Acting Chief Executive Officer, gave the charge at the 2019 Insurance Professional Forum organised by the Chartered Insurance Institute of Nigeria (CIIN) in Abeokuta, Ogun State.
The theme of the forum which came at the heels of CIIN’s 60th Anniversary, is: “The Digital Era: Implications for Insurance Professionals.”
According to him, if the industry is to effectively key into the financial inclusion target of the federal government, it behoves on the operators and regulators to reinvigorate and face the challenges of digitalising of operations.
The NAICOM Acting CEO said that failure of the insurance companies to key into the 21st century demand for digital business services might spell doom for the industry.
“Our failure to master social, mobile, analytics and cloud technologies means we will be unable to serve even the most basic demands of customers and the post-digital world.
“Hence, we will be prevented from embracing the next digital trends or disruption.
“It is important that we work towards being part of the wave because this new set of technologies will ensure we rethink the entire industry and the parts needed to be played in the world.
“Insurance professionals need to be more alert and imbibe various relevant technologies as a baseline or core competency while adopting newer technologies – the internet of things (IoT).
“Also, telematics, “big data”, machine learning and artificial intelligence (AI), “chat-bots”, distributed ledger technology (DLT) and so on,” he said.
According to him, consumers’ experience locally or globally are going to be greatly influenced by digital technology and so insurance companies must endeavour to take their products to the comfort of the consumer.
Thomas said: “Imagine this scenario; consumers having their claims, complaints or inquires attended to with minimal human participation, tasks that ordinarily would take several daunting processes to accomplish, now simplified.
“Automated, saving downtime, improving consumer experience, reducing operational costs and providing new revenue streams.
“This scenario as just described is not far-fetched from reality ; it is not only possible and achievable, it is already happening.
“This is where our true service will lie and also how the narrative of the insurance industry and market in Nigeria will change.”
Thomas noted that the insurance business must understand that digitalisation has now taken precedence in people’s daily affairs and the consequence could be massive if it failed to fix any gap that this could create in its service delivery.
The Acting Commissioner said Insurance companies must effectively integrate into the robust financial circle to take its rightful place in the economy.
He said that the commission was committed to improving the use of technology in the sector by investing hugely in automating most of its operations.
“To this end, the commission’s portal that will integrate all insurance transactions into a single hub is being finalised.
“Hopefully, by the time we meet next year, our processes would have become fully automated and operational, ” he said.
He said that NAICOM more than ever before was resolute in sustaining existing initiatives and introducing new reforms that would transform the industry from the resisted to the sought after.
Africa has marked a significant step towards financial independence following the launch of PAPSSCARD, the continent’s first Pan-African card scheme.
Professor Benedict Oramah, president and chairman of the Board of Directors, Afreximbank,
Unveiled on June 27 at the 32nd Afreximbank Annual Meetings in Abuja, Nigeria, the new card represents a major leap in Africa’s efforts to achieve financial sovereignty by building resilient and independent payment systems, easing people travel and boosting trade integration.
PAPSSCARD, a joint-venture between the African Export-Import Bank (Afreximbank), the Pan-African Payment and Settlement System (PAPSS) and Mercury Payment Services (MPS), enables fast, secure, and affordable retail payments across African borders. Currently, most African card payments are routed through global systems causing increased fees and loss of data control. By processing transactions entirely within the continent, PAPSSCARD keeps value, data, and economic benefit in Africa.
Speaking at the launch, Professor Benedict Oramah, president and chairman of the Board of Directors, Afreximbank, highlighted the significance of PAPSSCARD in reclaiming Africa’s financial autonomy.
“For too long, Africa’s reliance on external payment systems has impeded trade, increased costs, and compromised control over our financial data. PAPSSCARD changes that. It empowers us to move money swiftly, securely, and affordably across our borders. It is a transformative step towards strengthening intra-African trade and preserving value within the continent.”
Mike Ogbalu III, CEO of PAPSS, described PAPSSCARD as a major advancement in the continent’s financial architecture, noting that it is “more than just a payment tool, it is a powerful symbol of progress and a bold step towards financial independence.” He added that the card reflects Africa’s ability to create practical, home-grown solutions that align with how the continent trades, lives, and grows.
Muzaffer Khokhar, executive chairman, Mercury, said the launch represents a milestone in Africa’s move toward financial sovereignty.
“We are proud to support a system built by Africa, for Africa. This is about sovereignty, innovation, and building trust in African systems to shape the continent’s financial future. The PAPSS Card will become Africa’s most trusted payments brand, strengthening the backbone of the continent’s financial future.”
John Bosco Sebabi, acting CEO of PAPSSCARD, added that the new payment offering will unlock benefits for a wide range of stakeholders, from corporates and banks to merchants and individuals.
He said that the PAPSSCARD card would “reduce costs for public institutions, support innovation across the financial sector, and expand access to secure, modern payment tools for people and businesses across the continent.”
Commemorative cards were unveiled at the 32nd Afreximbank Annual Meetings to mark the launch of the PAPSSCARD.
This initiative was made possible by strategic partnerships with issuing banks – Bank of Kigali and I&M Bank Rwanda; Rswitch, Rwanda’s national switch – Smart Cash; and Unified Payments, ensuring its seamless acceptance throughout Nigeria.
African central banks and payment systems are set to spearhead the continent-wide adoption and rollout of the new PAPSSCARD.
This initiative will significantly advance Afreximbank’s strategy to promote financial inclusion and boost intra-African trade under the African Continental Free Trade Area (AfCFTA), fostering a more integrated and self-sustaining African economy.
United Bank for Africa (UBA) has announced strategic expansion into more African countries even as it plans to open a new office in Saudi Arabia, marking a significant milestone in its mission to connect Africa with key global markets.
Oliver Alawuba, GMD/CEO, UBA group,
This emerged during the Group’s Half Year Business Review held at its global headquarters in Lagos, where Oliver Alawuba, group managing director/CEO, UBA group, met with senior executives overseeing UBA’s 24-country footprint.
The meeting reaffirmed the bank’s pan-African strategy while outlining bold new steps into global markets.
Alawuba highlighted UBA’s continued growth outside Nigeria, with more than 51.7% of Group revenues now generated from its ex-Nigerian operations.
He described the Saudi expansion as a move that positions UBA to support cross-border trade, attract investment flows, and better serve the African diaspora.
“UBA’s vision is clear—we are building a truly global institution anchored in Africa, but serving customers across continents. Our entry into Saudi Arabia signals confidence in new opportunities and commitment to supporting economic connectivity between Africa and the Middle East,” he said.
The Saudi expansion adds to UBA’s international presence, which currently includes the United Kingdom, United States, France, and the United Arab Emirates. Alawuba also disclosed that the bank is upgrading its operating licence in France to further strengthen its European operations.
“In Europe, UBA has operations in the United Kingdom and is upgrading its licence in France, expanding its capacity to serve cross-border trade, investment flows, and the African diaspora, complementing our over 40-year presence in New York,” Alawuba noted.
Since launching its pan-African journey with an entry into Ghana in 2004, UBA has expanded rapidly across 20 African countries, establishing itself as a leading driver of financial inclusion, innovation, and regional integration.
Ecobank Transnational Incorporated announced its plan to raise up to $250m in Additional Tier 1 capital through a private placement of contingent convertible notes.
In a statement filed on the Nigerian Exchange Limited recently, the capital raise was approved by shareholders at the company’s Extraordinary General Meeting held in Lomé, Togo. The private placement offer was launched on July 9 and will run for ten days.
“Following the approval of the shareholders at its Extraordinary General Meeting held on May 28, 2025, in Lomé, Togo, to raise up to $250m in additional Tier 1 capital qualifying instruments via a private placement of contingent convertible notes, Ecobank Transnational Incorporated announces the launch of the AT1 effective July 9, 2025, for ten days. Renaissance Capital Africa has been appointed as the transaction adviser to ETI.”
The move is an initiative aimed at strengthening Ecobank’s capital adequacy, enhancing financial resilience, and supporting its long-term growth ambitions across its diversified pan-African banking platform.
Additionally, Madibinet Cisse, Ecobank’s Company Secretary, said, “This proposed capital raise represents a critical step in our efforts to fortify the bank’s financial foundation and support sustainable growth across Africa.”
It would be recalled that Ecobank Transnational Incorporated, the parent company of the Ecobank Group, has raised an additional $125m through a Eurobond tap, bringing the total size of its 2029 notes to $525m.
PAT Taps Osi as CEO
Africa Launches PAPSSCARD, First Pan-African Card Scheme
Burna Boy Distances Himself from Meme Coin, Labels Crypto as Fraud
NCC Introduces N10m Licence Fee for Bulk SMS Service
MTN Nigeria Targets $1Bn Cloud Market with Largest Modular Data Centre
Broadcasting1 day agoNigeria Week Ahead: Inflation, Oil and Naira in focus
News1 day agoEFCC: Accusations Against Our Chairman Are Baseless and Misleading
Broadcasting3 hours agoA Billion-Dollar Obsession in 90-Second Bites
General News14 minutes agoWoodhall Capital and Partners Launch ₦1.5Bn Fund
E-Business13 minutes agoFirm Highlights Top Risks of Quantum Computing
News13 minutes agoExperts Urge MSMEs to Build Strong Partnerships in Solving Problems,
General News13 minutes agoAM Best Reaffirms Stable Outlook for Cyber Insurance Market
News14 minutes agoFirstBank, NLNG, Shell back QEDNG Creative Powerhouse Summit