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Telcos Begin to Rebuild Destroyed Towers in N/East

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Telecommunications tower operators have commenced the rebuilding of destroyed towers in the troubled North-eastern part of the country, Nigeria CommunicationsWeek has learnt.

At the pick of terrorist activities in that area two years ago, over 150 towers were destroyed and abandoned by Global System for Mobile communications (GSM) who then was the owners of those towers, but today, they are now owned and are being rebuild by telecommunications infrastructure providers.

Gbenga Adebayo, chairman, Association of Licensed Telecommunications Operators of Nigeria (ALTON), told Nigeria CommunicationsWeek that operators have started rebuilding some of the towers Boko Haram terrorist group destroyed in the height of the insurgency in the Northeast.

He said that the rebuilding in done in collaboration with security agencies that are providing security for the workers carrying out the rebuilding exercise.

“Security in some areas has improved which necessitate the rebuilding and access to cell sites has also improved with no threat to abandoning of cell sites again.”

Adebayo added that operators are funding the rebuilding of these destroyed base transceiver station (BTS) as there are no insurance cover for terrorism destroyed properties or infrastructure in Nigeria.

“To this end that we are asking the federal government to give operators as a support is concession in the areas of tax rebate to mitigate the huge financial burden on operators for the rebuilding of the towers destroyed for no fault of theirs. A lot of badly destroyed cell sites are not among the ones being rebuilt presently,” he noted.

A staff of one of the telecommunications infrastructure providers that has acquired towers of GSM operators and is also involved in the rebuilding, who does not want his name in print told Nigeria CommunicationsWeek that the rebuilding exercise is based on areas that GSM operators are interested to go.

“We don’t rebuild for the sake of rebuilding. We rebuild towers located at areas that are safe for GSM operators that will rent those towers are willing to use, as security agents are providing security to rebuild, they may not be there when they want come and refuel as well as carry out some other maintenance work at those sites,”  the staff added.

Apart from attacks on BTS, other telecom equipment have suffered deliberate destruction by some persons across the country.

Nigeria CommunicationsWeek had reported that telecommunications companies in Nigeria spend some $90 million annually in repairs of fibre network cut by activities of government contractors building roads and vandals.

Fiber optic cables are major building blocks in the telecommunication infrastructure because of their high bandwidth capabilities.

But the damage being done to the telecommunications infrastructure is hampering efforts to provide robust ICT services.

Operators also warn that if urgent measures are not taken by government and other regulatory authorities, about $32 billion investments recorded in the sector so far will be seriously affected.

As it is today, Nigeria still lacks major infrastructure and cannot afford preventable damages of its facilities as a result of government neglect and security lapses.


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Nigeria CommunicationsWeek believes that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. So since 2007, we have devoted our energy to independent reportage of technology and how they affect lives.

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Telecom

Lebara Nigeria Becomes Member of GSMA Network

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Lebara Nigeria has become a member of the Global System for Mobile Communications Association (GSMA) as it expands operations in the West African country.

Lebara Nigeria Becomes Member of GSMA Network

The membership places Lebara Nigeria within a global network of more than 1,000 mobile operators, device manufacturers, technology companies and digital service providers.

Through the GSMA, the company will have access to industry research, technical standards, policy engagement and industry initiatives.

Lebara Nigeria said the move reflects its participation in the wider telecommunications ecosystem as it develops its operations in Nigeria’s mobile market.

Nigeria’s telecommunications sector plays a central role in the country’s digital economy, with more than 170 million active mobile subscriptions supporting services such as digital payments, e-commerce, education and healthcare.

Industry analysts say participation in international bodies such as the GSMA supports knowledge sharing and the adoption of industry standards.

Lebara Nigeria said GSMA membership will support its engagement with industry developments and policy discussions in the telecommunications sector.

The company said it remains focused on operating in Nigeria’s mobile telecommunications market as demand for connectivity continues to grow.

GSM Association is the advocacy and lobbying organization for the mobile communications industry, representing more than 1,000 mobile operators as full members and a further 400 companies in the broader mobile ecosystem as associate members.


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Vitel Wireless Warns Public, Says it Not Running any Investment Scheme

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Management of Vitel Wireless, mobile virtual network operator (MVNO), has distanced the company from a fraudulent scheme operating under the name: “Vitel Shares Services.”

Vitel Wireless Warns Public, Says it Not Running any Investment Scheme

In an official statement, the management clarified that Vitel Wireless is not selling shares or running any investment schemes.

They warned that the operators of “Vitel Shares Services” are using unauthorised websites, mobile applications, social media promotions, and bank accounts falsely linked to Vitel Wireless to mislead the public.

The statement reads: ​“The attention of Vitel Wireless has been drawn to a fraudulent scheme operating under the name ‘Vitel Shares Services.’

“We wish to state clearly that Vitel Wireless has no affiliation with Vitel Shares Services, or any platform claiming to offer Vitel shares, investments, or financial products through unofficial channels.

“We do not solicit investments through agents, social media, websites, apps, or third parties. Any platform claiming to offer Vitel Wireless shares or investments outside our official channels is fraudulent and should be treated as such.

“We urge the general public to remain vigilant and verify all information through official Vitel Wireless communication channels before making any payments or sharing personal data.”


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Airtel Nigeria Deepens Focus on Data Usage Transparency @ Customer Forum

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Airtel Nigeria has concluded its second Customer Forum in Abuja, bringing together a large section of customers including high-volume data subscribers, 5G customers, and key stakeholders in another landmark engagement aimed at addressing concerns around data usage, transparency, and customer experience.

The forum themed “Understanding Your Data and Taking Control 2.0.” aimed to strengthen trust in Nigeria’s rapidly evolving telecommunications landscape. The session also featured inputs from representatives of the Nigerian Communications Commission (NCC).

Delivering the Keynote remarks, Dinesh Balsingh, CEO of Airtel Nigeria, who was represented by Femi Adeniran, Director, Corporate Communications and CSR, emphasised that trust remains the most valuable currency in telecommunications, and Airtel remains committed to strengthening customer confidence through transparency and continuous engagement.

He explained that discussions around data consumption have become increasingly important as digital lifestyles evolve, with smartphones, cloud services, video streaming and emerging artificial intelligence applications significantly influencing data usage patterns.

According to him, Airtel recently introduced the Airtel Data Calculator, an innovative tool designed to help customers estimate their data needs based on online activities such as multimedia streaming, video calls, social media usage, and gaming.

“The purpose of the Airtel Data Calculator is to provide greater visibility, support informed decision-making and place more information directly in the hands of customers. Because transparency should never be viewed as a compliance exercise. Transparency is good business,” he stated.

He further reassured customers that Airtel has no incentive to shortchange subscribers through inaccurate billing, forced spending or unnecessary data depletion, stressing that the company’s growth depends on customer satisfaction, loyalty and trust.

Adeniran also highlighted Airtel’s continued investments in network infrastructure, fibre capacity, digital platforms, artificial intelligence capabilities, customer service systems and workforce development, noting that these investments are aimed at improving service quality and enhancing customer experiences.

Oladokun Oye, Director, Customer Experience, Airtel Nigeria, while welcoming participants to the event, said the forum was created to provide customers with an open platform for education, engagement and problem-solving, noting that the customer remains at the centre of Airtel’s business.

“Data has become central to everyday life, powering work, education, commerce, entertainment, healthcare and countless opportunities. As data usage grows, so too does the desire for greater visibility and understanding.

Today’s conversation is part of an ongoing journey. A journey toward greater transparency. A journey toward deeper understanding. And a journey toward a better customer experience for every Airtel subscriber,” he said.

The forum also featured practical demonstrations on data consumption management, device settings, and usage habits that impact data usage. It also included an interactive session by which Airtel teams provided clarifications and offered feedback to customers.

The Abuja event follows the successful maiden edition held earlier this year in Lagos and aligns with broader industry efforts led by the Nigerian Communications Commission (NCC) to improve consumer awareness, transparency, and confidence within the telecommunications sector.


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