Telecom
Telcos Fail NCC’s Quality Tests in 20 States

9mobile and Globacom have failed to meet key performance indicators stipulated by the Nigerian Communications Commission (NCC), the latest report by the industry regulator has shown.

According to the report obtained by our correspondent on Monday, the two mobile operators were unable to meet Key Performance Indicators (KPIs) in 19 states of the federation, while Airtel failed to meet the KPI in one state, Ogun State. The report covered the month of July 2020.
The report showed only MTN was successful in meeting the KPIs in every state of the federation.
The data from the industry regulator indicated that the other telcos failed in four major KPIs – Dropped Call Rate, Call Setup Success Rate, Standalone Dedicated Control Channel Congestion Rate and Traffic Control Channel Congestion Rate.
An analysis of the quality of service report showed that subscribers recorded high drop call rates in 14 states.
The NCC described a dropped call as a call that is prematurely terminated before being released normally by either the caller or the called party and has a performance threshold of less than or equal to one per cent.
Another KPI is the CSSR, which is the fraction of the attempts to make a call that resulted in a connection to the dialled number.
According to the statistics, the telcos failed to meet this parameter in 10 states.
The failure to meet the stipulated SDDCH congestion rate, which is the probability of failure of accessing a stand-alone dedicated control channel during call setup affected subscribers in seven states.
Also, the TCCH, which is the probability of failure of accessing a traffic channel during call setup, affected subscribers in two states.
Specifically, the statistics indicated that 9mobile did not meet the performance metrics for Dropped Call Rate in Nassarawa, Sokoto, Zamfara, Kano, Yobe, Kwara, Kebbi, Ondo, Edo, Delta, Bayelsa, Ebonyi and Osun states in July 2020.
9mobile also did not meet the performance metrics for CSSR in Sokoto, Yobe, Kebbi, and Taraba.
Based on the TCCH congestion rate parameter, 9mobile failed to meet the performance indicators in Yobe and Taraba.
9mobile, however, met the stipulated KPI for SDDCH across the country.
According to the NCC statistics, Globacom subscribers experienced dropped calls in Borno, and Kebbi states within the period of the report.
For the CSSR indicator, Globacom was unable to meet the KPIs in Sokoto, Zamfara, Plateau, Borno, Gombe, Kaduna, Niger, Kebbi and Taraba states.
The NCC statistics indicated that Globacom could not meet the KPI for SDCCH congestion rate in the month under review in Zamfara, Plateau, Yobe, Borno, Kaduna, Niger, Kebbi and Taraba. However, the telco met the expected performance metric for the TCCH parameter in all the states.
Analysis of the July QoS report showed that Airtel did not meet the performance metrics for Standalone Dedicated Control Channel Congestion Rate in Ogun State only.
Telecom
Terra Moves to Expand in African Drone Sector, Secures $22m Funding

Olugbenga Agboola, Flutterwave CEO has joined a $22 million funding extension for Nigerian defensetech start-up Terra Industries as Africa’s fast-growing drone and security technology sector begins to attract capital far beyond traditional venture circles.

The round was led by Lux Capital, with participation from Agboola through Resilience17 Capital and returning investors including 8VC and Nova Global.
It follows an $11.75 million raise just weeks earlier, bringing Terra’s total funding to $34 million as the company accelerates expansion into high-risk security markets.
Terra, founded in 2024 by 24-year-old chief engineer Maxwell Maduka and CEO Nathan Nwachuku, builds autonomous drones and surveillance systems designed to protect critical infrastructure such as energy facilities, logistics corridors and industrial sites. The startup says it is already safeguarding assets worth billions of dollars while securing early federal and commercial contracts.
Agboola’s involvement highlights a broader shift in African tech investment patterns. While fintech has long dominated venture flows, escalating infrastructure sabotage and terrorism threats have elevated demand for locally developed security hardware.
“Nigeria’s drone ecosystem is rapidly evolving from hobbyist and mapping use cases toward industrial monitoring, border surveillance and energy protection, areas increasingly seen as foundational to economic stability.
“This is about backing infrastructure security at scale. Africa’s growth depends on resilient systems that protect critical assets,” said Agboola.
Terra CEO Nwachuku is adamant that locally engineered systems are better suited to African operating conditions. “We are building tools designed for the realities on the ground. Security technology should not always be imported when local innovation can respond faster and more effectively,” he stated.
Lux Capital partner Brandon Reeves underlined that the investor appetite, which has drawn fintech heavyweight interest such as Agboola, reflects rising cross-sector confidence in African defense technology as a commercial category. “Security is a prerequisite for economic growth,” he said.
“As Terra ramps production and expands regionally, its funding milestone illustrates a wider transformation. Drone and autonomous security platforms are no longer peripheral experiments but emerging pillars in Africa’s technology landscape, where fintech leaders and venture capital converge around safeguarding the infrastructure powering the continent’s next growth phase,” said Reeves
Telecom
Temu Assures Compliance Amid Nigeria Data Privacy Probe

Temu, the global e-commerce platform expanding in Nigeria, has officially addressed an inquiry from the Nigeria Data Protection Commission (NDPC) over alleged data privacy violations, confirming its commitment to compliance with the Nigeria Data Protection Act (NDPA) 2023.

Temu
The company’s response follows NDPC’s investigation into Temu’s data processing practices.
In a statement to Nigeria CommunicationsWeek, Temu stressed its dedication to local and international data protection standards, noting ongoing communication with the regulator. “At Temu, protecting user privacy and data security is a top priority. We are committed to complying with applicable laws and regulations in our data practices,” the statement read.
Temu further affirmed: “We can confirm that Temu has received the inquiry and is engaging with the Commission. We will continue to engage in open and constructive dialogue with the NDPC to address any questions or concerns.”
Under Dr. Vincent Olatunji’s leadership, NDPC has ramped up scrutiny of foreign digital platforms to safeguard Nigerian citizens’ personal data—from contact details to financial information—ensuring transparent and secure handling. For e-commerce giants like Temu, managing vast consumer data volumes demands strict regulatory alignment to sustain operations and trust in Africa’s biggest economy.
Industry observers view Temu’s proactive stance as a savvy bid to ease tensions, mirroring Nigeria’s firm handling of platforms like X (formerly Twitter) and fintechs. This engagement underscores NDPC’s rising clout, compelling investors and foreign entrants to prioritise data compliance costs.
Nigeria CommunicationsWeek sees Temu’s approach as a model for global retailers eyeing Nigeria’s booming digital retail sector through 2026.
Telecom
NIMC Rolls Out WorkflowPro for Paperless Correspondence

National Identity Management Commission (NIMC) has deployed WorkflowPro as its official platform for the digital submission and management of correspondence.

NIMC
Kayode Adegoke Phd, Head, Cooperate Communications of NIMC said this in a press statement on Tuesday, 17th February, 2026, pointing out that this was “In furtherance of President Bola Ahmed Tinubu’s Renewed Hope Agenda and the Federal Government’s commitment to institutionalizing a paperless public service.”
According to the statement, “The adoption of WorkflowPro marks NIMC’s formal transition to a paperless operating environment and reflects the Commission’s resolve to strengthen governance, improve administrative efficiency, and standardize records management in line with approved public sector reforms. The platform provides a secure, structured, and traceable system for managing both internal and external communications, thereby enhancing accountability and operational transparency.
“Under the new framework, all external correspondence to NIMC will be processed electronically through WorkflowPro. The system enables end-to-end tracking of submissions, accelerates internal routing and response timelines, and ensures secure electronic archiving of official records. This approach eliminates the risks associated with manual handling of documents while reinforcing compliance with established information management standards.”
Adegoke added that “The implementation of WorkflowPro is consistent with the Federal Government’s Enterprise Content Management (ECM) policy, which mandates the digitization of official records and the elimination of physical file movements across all Ministries, Departments, and Agencies (MDAs) .
“Accordingly, all external correspondence addressed to the National Identity Management Commission must be submitted via the NIMC WorkflowPro platform, accessible through the official portal link or by scanning the designated QR code:
Portal Link:https://workflowpro-nimc.com/Submit . Correspondence
To support effective implementation, NIMC has approved a 30-day transition period from the date of this announcement, during which stakeholders are expected to acquaint themselves with the new process. Upon the expiration of this period, the Commission will discontinue the acceptance of manually submitted letters and paper-based correspondence.
“WorkflowPro was developed by NIMC’s in-house technical team under the directive of the Director-General/Chief Executive Officer, Engr. (Dr.) Abisoye Coker-Odusote. The platform forms part of a broader institutional reform agenda aimed at strengthening the security of official communications, reducing administrative delays, and entrenching digital governance within the public service.
“The National Identity Management Commission enjoins all stakeholders to take note of this policy directive and ensure full compliance.”
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