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Telecom Revolution is Key Driver of Development-Ndukwe

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Ernest Ndukwe, executive vice chairman and chief executive officer, Nigerian Communications Commission (NCC) is a professional engineer with over 28 years of local and international experience. The NCC he is leading has completely transformed the country’s telecom landscape with the now world famous revolution which ahs placed phones on the hands of Nigerians and connected many nconnected. He spoke about the revolution and next big thing in this interview with Ken Nwogbo.

 

Prediction on Telecom Revolution

Looking back, nobody could have predicted the amount of success that has been recorded in the industry. Remember that we started from a very low level and almost zero-subscriber level compared to what we have today. We had just over 20,000 wireless mobile line and 200,000 fixed lines – hardly anything for anyone to care about. But over the years, we have seen this growth to the level that by the end of July, 2008 we have netted 58 million connections and there was no way we could have predicted this in 2001 when this journey started. But it has been a pleasant development and we thank God for his favours and for what He has enabled us to do in this area.

Growth in Subscriber Base and Capacity

The capacity is also growing. The problem actually comes from where we started. Most countries that transited from wireline infrastructure as their base and moved to mobile already had very good wire line infrastructure. That is why I laugh when people compare Nigeria with places like the UK, the U.S and some European countries. These are countries that had very good landline infrastructure. The incumbent operators in those places had obligation to make sure that lines were available to all people in the country no matter their location. But the situation we found ourselves in here in Nigeria from 1960 at independence until recently was that lines were growing in the country at an average of 10,000 lines per annum. Today we are talking about 1.2 million lines per month, so you can see the difference. In terms of capacity, let me say that all the operating companies are installing capacities at such a fast rate and within the possibilities available to the environment. One of them recently said that in the month of July, they had about 150 base stations – that is definitely a record. Most people do 30, 50, at the best, 100 – that will show you how much capacity that is put into the network in order to enhance it. I am sure what you will also be saying is that they do not have headway in their capacity to be able to take anything that is out of the ordinary and I will agree with you on that. That is why when they try to offer free calls at a particular weekend, the whole network gets jammed. So if we start from a very shallow base and start building the network to what it is today, for the whole country to be covered, for enough base stations to be available everywhere and for us to now have that critical headway that will make it possible for us to handle extraordinary occurrences so that networks are not thrown into any form of confusion. But today, capacity is growing rapidly.

Broadband and Mobile Growth

It would never be possible for broadband and fixed lines to keep pace with the mobile growth. I say that because when you look at what happened in the years when fixed lines infrastructure was in vogue – in the 60s, 70s and 80s before mobile services became widespread, Nigeria did not take advantage of that period and most of Africa did not. Today, to build a landline infrastructure, you need permission; you need approval from local and state government and that may be delayed. Secondly, it takes more time to build a fixed line infrastructure unlike that of mobile. For fixed line/wire line, you have to draw cable on individual basis to the various targets where you have your customers. So, it is a difficult thing to do in a fast manner. That is why I said it would be impossible for fixed lines to catch up with mobile lines because of the nature of deployment. What we should be talking about is how much we can improve on it. Even in this age of fixed mobile substitution, you find some people (especially young people) abandoning the fixed lines in preference for the mobile lines, so that they can stay connected in their offices, homes, anywhere they are without restrictions. I think the challenge from your question is – how do we further improve the penetration of broadband in Nigeria? We are working on that and companies are gearing up to provide broadband internet services in the country.

Impact of Financial Sector in Telecom Revolution

The telecom revolution has been a major driver of development in the country in the past seven years. It has affected nearly all other sectors of the economy – the financial sector, business community, government services, security services, medical services, legal services. All these have been impacted positively by the telecom industry. The advertising companies have never known it so good, telecom has suddenly become a major (if not the primary) contributor to advertising in the country. When we look at the ordinary businessman, people are able to use their phones to reach their customers and run their businesses more efficiently. It has improved commerce and industrial development; it has improved interactions – doctors today do not need to be glued to a particular location when they are on call; they can be on the move and still be on call in a hospital and can attend to emergency cases regardless of their locations. So all these have been major contributions of the telecoms industry, a major facilitator of growth in the national economy.

Revenue from in 7 Years

What I can say is that investment in the industry is over $12 billion. I mean all forms of investment in the telecoms industry – licensing, roll out of networks, investment in various companies. So it is over $12 billion.

Consumer Parliament as Alternative Dispute Resolution

The consumer parliament has been a major factor on the Nigerian telecoms scene. What it has done is empower the consumer more. We pride ourselves for raising consumer awareness to a higher level in the country today. Before the telecom parliament, most consumers in the country were basically left in the dark and not used to complaining. We have demonstrated that we can transparently meet the consumers and discuss with them on the issues and problems they have. This was never happening in this country, most people hardly complained – they did not have a say. But the consumer parliament and consumer-based programmes have given the consumers a new voice and we very happy for that. Right now, we are looking at bringing out the education part of the consumer parliament because what people don now is just come and make complaints and their complaints are discussed; we listen to their grievances. But we want to go beyond that; we want to use it as a platform for consumer education and awareness as a veritable tool in the hands of the consumers to be able to assist them evaluate services offered by operating companies and be able to make fine decisions on their own. So that is what we want to do with parliament.

Addressing Issues of Quality of Service

Yes, the quality of service situation has been topical because of this consumer awareness that we have instilled. In terms of quality, the commission has done a lot in addressing the issue of getting quality of service here to meet international standards. That is why recently, we published a few things on key issues in the industry addressing questions like congestion, call related problems and others. Operators of telecoms should ensure that they meet minimum quality of service requirements and we have also committed that when they fail, we will ensure that they pay the consumers in compensation. If you noticed, for the first time in the African continent, the telcos are paying compensation to the consumers for poor service rendered. So we are working hard at it and we hope that they continue to improve in quality. The heat is on and we know that there is a lot of installations going on in the various networks and this will over time enable them provide an optimum quality of service in the environment.

Hosting Commonwealth Telecom Organization Forum

The Commonwealth Telecom Organization normally has annual meetings and the venue moves from one country to another. The one two years ago was in Malta, last year’s was in Jamaica. It was during the Jamaican conference that Nigeria indicated interest in hosting this year’s Annual General Meeting. So, it is something that countries hold on rotational basis. CTO has been an important organization in developing ICT across the Commonwealth countries. Apart from the Annual General Meetings which is usually a one day or two day affair, CTO’s tradition has it that together with the AGM is a forum which targets discussions on very topical issues in the ICT industry. So, the CTO forum will hold from the 6th – 9th of October and then on the 10th, we will have the Annual General Meeting. It is an important event and we will be hosting a number of ministers from various Commonwealth countries. The acting chairman of CTO is a regulator from Uganda. Usually, CTO is headed by chief executives of various regulatory bodies around the Commonwealth. The organization is solely handled by the Commonwealth Telecom Organization office but here, there is also a local organizing committee that would see to the preparations – It is going to be a major event.

Next Big Thing in the Industry

We have not really done enough in the broadband area so; the next big thing for this country is broadband where we will good Internet connectivity in the country. We are licensing some companies to roll out broadband services in the State capitals and commercial centers across the country. Another big thing is to ensure that services are extended to rural areas – reaching the unreached.

 


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Firm Gives Advice on How to Stay Secure as AI, robots and VR are Redefining Family Life

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Over the past 10 years, families have experienced shifts in structure and a perceived increase in fragmented interactions at home, largely driven by the pervasive use of technology and changing social norms. What does the next decade hold in store?

According to a global survey* by Kaspersky’s market research center, an overwhelming 81% of people believe digitalisation will fundamentally alter families’ joint pastimes within the next decade. This shift points to a future where bonding is mediated by advanced technology, creating new rituals and challenges in equal measure.

Screen time is family time, but it has its risks

Nearly half (48%) of all respondents envision AI-powered bedtime stories becoming a norm, a figure that rises to 53% among 18–34-year-olds. Today, apps and smart devices offer AI-narrated tales with customisable characters and plot twists.

For the busy parent, it presents a novel aid, for the child, an endlessly patient, interactive storyteller.

Meanwhile, with 31% of families anticipating children opting for digital pets over real ones, it seems that ‘man’s best friend’ just got its first update.

It should be noted, however, that while AI has the potential to enrich a child’s life, it necessitates vigilance. When children interact with AI, for stories or learning, parents must be proactive.

Select services with strong privacy policies that do not unnecessarily store or misuse a child’s data or voice interactions and further enhance control with digital parenting assistants like Kaspersky Safe Kids to restrict content and balance screen time.

Parents would be well placed to treat AI interactions as a new digital playground where they can use parental controls to limit session duration, choose vetted, age-appropriate AI story platforms, and most importantly, maintain an open dialogue about what these stories are and how they are created. Explain to children that an AI is a tool, not a friend, and encourage them to report any strange or uncomfortable interactions, just as they would in the physical world.

The key is to ensure AI complements human interaction, not replaces the comfort of a parent’s voice.

Blowing out the digital candles

Another 43% predict family celebrations migrating to video call formats as a standard, not an exception, a trend accelerated by recent global events but now seen as a permanent fixture for dispersed families.

Meanwhile a daring 26% can imagine taking family vacations entirely in virtual reality. This sounds like the stuff of science fiction, but then 10 years ago, the type of generative AI being used today was not widely anticipated.

This fragmented outlook highlights that the future of family digital activity will not arrive as a uniform wave, but as a series of adoptions shaped by cultural openness and digital infrastructure. For security leaders like Kaspersky, this evolving landscape presents new vectors for risk within the most intimate of spaces, the smart home.

Preparing the digital home for tomorrow’s family

43% of all respondents foresee home robots as family members. Moving beyond voice-activated personal assistants or autonomous vacuum cleaners, these would be embodied AI companions capable of tutoring, playing games, or providing companionship.

In the eyes of hackers, however, every new device, from a VR headset to a robot nanny, is a potential entry point. To keep things secure, change default passwords immediately, ensure all device firmware is regularly updated, and segment your home network.

Use Kaspersky Premium with a Smart Home Monitor which scans users’ home Wi-Fi network 24/7, and shows a list of devices connected to it, including such details as device type, OS and IP address, and alerts when a new or unknown device connects.

As robots, AI, and VR devices become part of the family circle, security must be foundational, not an afterthought.

“The accelerating pace of technology is not fragmenting the family but redefining its shared spaces. The future, as seen by the global majority, is one where digital and physical experiences blend to create new forms of togetherness, from a grandparent joining a birthday party via hologram to a child caring for a digital pet with a sibling across the globe.

“The challenge and opportunity lie in building secure digital environments with intention, ensuring they are safe, respectful, and ultimately, tools that bring us closer,” comments Seifallah Jedidi, Head of Consumer Channel for META at Kaspersky.


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Corporate Comms in the Age of Crypto: Why Nigeria’s Digital Finance Future Depends on Trust

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By John Kokome

By the time you finish reading this article, the price of Bitcoin may have changed twice. That is the nature of cryptocurrency, fast, volatile, and borderless. Yet beyond price charts and trading apps lies a less discussed but critical pillar of Nigeria’s digital finance revolution: corporate communications. In the age of crypto, communication is no longer a support function. It is infrastructure.

Nigeria is one of the world’s fastest-growing crypto markets. Chainalysis ranked the country second globally in cryptocurrency adoption in 2023, driven largely by everyday retail users rather than institutions.

Between July 2023 and June 2024 alone, Nigerians received an estimated $59 billion in cryptocurrency value, the highest in Sub-Saharan Africa. Yet public perception remains sharply divided, crypto is seen as opportunity by some and risk or outright scam by others.

In such an environment, how crypto companies communicate can determine whether they earn trust, attract scrutiny, or lose credibility entirely.

The Complexity Challenge

Blockchain, decentralised finance, wallets, custody, smart contracts etc., are not everyday concepts for most Nigerians. Yet millions are expected to trust these systems with their savings, businesses, and livelihoods.

Corporate communications must therefore evolve from promotion to translation. Crypto companies must become educators, simplifying complex ideas without downplaying risks.

Hype must give way to clarity; speculation must yield to responsibility.

Some homegrown platforms, including FlashChange and other emerging African crypto brands, have begun prioritising financial literacy and user education. That shift is encouraging, but it must become the industry norm, not the exception.

Trust as a Strategic Asset

Trust in financial institutions is fragile globally, but particularly so in emerging markets where currency devaluation and policy uncertainty are familiar experiences. Crypto gained traction in Nigeria partly because people sought alternatives.

Still, crypto companies cannot assume automatic trust. In traditional banking, trust has been built over decades. In crypto, trust is built in real time, on social media, customer support channels, and community forums.

A single outage, security breach, or regulatory misunderstanding can escalate into a reputational crisis. Silence is read as guilt. Ambiguity feels deceptive. Delay looks incompetent. In Nigeria’s fast-moving digital ecosystem, communication speed must match market speed.

Nigeria’s policy evolution on crypto reinforces this point. In December 2023, the Central Bank of Nigeria (CBN) issued guidelines allowing banks to open accounts for Virtual Asset Service Providers, effectively shifting from restriction to regulation.

The CBN acknowledged that global trends demand oversight, not exclusion, while warning of risks related to money laundering, terrorism financing, and consumer protection gaps.

The Securities and Exchange Commission (SEC) has echoed this stance, emphasising that Nigeria’s digital asset future must be anchored on innovation, collaboration, and trust, with clear licensing and investor protection frameworks.The message is clear: crypto is now part of Nigeria’s financial architecture, and communication is central to compliance.

A Young, Digital Audience

Nigeria’s demographics explain crypto’s momentum. According to the National Bureau of Statistics, over 63 percent of Nigerians are under 25, and internet penetration now exceeds 50 percent, driven largely by mobile broadband. This digital-native population consumes information quickly, questions authority openly, and shapes narratives in real time.

Corporate communications teams must engage this audience with transparency and relevance, not marketing noise.

Crisis Communications in a 24/7 Market

Crypto markets never sleep. Crises do not respect office hours. Hacks, liquidity shocks, and regulatory announcements can happen at any moment.

Communications teams must therefore operate like newsrooms prepared, responsive, and coordinated. Pre-approved crisis playbooks, trained spokespersons, and real-time monitoring are no longer optional.

Most importantly, crisis communication must be human-centred. Nigerians want clear answers: Is my money safe? What happened? What comes next?

Brands that respond with honesty and empathy endure. Those that hide behind jargon do not.

Narrative Capital vs Market Share

In Nigeria’s crowded fintech and crypto space, companies often compete on fees and features. But the most durable advantage is narrative capital the credibility and emotional connection built over time.

Narrative capital determines whether users stay during downturns, regulators listen during consultations, and the media seek your voice. Platforms like FlashChange have a responsibility to tell Africa’s crypto story with authenticity, data, and purpose.

From Evangelists to Translators

Nigeria no longer needs crypto evangelists promising disruption. It needs translators, professionals who connect blockchain to remittances, wallets to small businesses, and decentralisation to economic opportunity.

As crypto matures, corporate communications will increasingly determine its legitimacy. Code may power platforms, but communication powers confidence. And confidence, more than any algorithm, will decide whether digital finance fulfils its promise for Nigeria.

John Kokome is the Corporate Communications Manager at FlashChange, a fintech platform redefining secure digital asset exchange. With experience across fintech, cryptocurrency, telecoms, and development communications in Africa. He currently leads strategic storytelling, reputation management, and stakeholder engagement initiatives at the company, focusing on building trust, transparency, and financial literacy in the digital assets space. John’s work sits at the intersection of policy, technology, and public perception, with a strong emphasis on Africa-first narratives and responsible innovation. He has contributed opinion pieces and thought leadership articles on governance, youth empowerment, branding, and Nigeria’s evolving digital economy.


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Senate confirms Oyewole as Supreme Court justice

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Senate has confirmed Hon. Justice Joseph Olubunmi Kayode Oyewole, JCA, as a Justice of the Supreme Court of Nigeria.

Senate confirms Oyewole as Supreme Court justice

Hon. Justice Joseph Olubunmi Kayode Oyewole, JCA

The confirmation was concluded on Tuesday, February 3, following the presentation and consideration of a report by the Senate Committee on Judiciary, Human Rights and Legal Matters.

The report was presented by the committee’s chairman, Senator Adeniyi Adegbonmire of the All Progressives Congress, representing Ondo Central.

Presenting the report, Senator Adegbonmire said: “That the Senate do Receive and Consider the Report of the Committee on Judiciary, Human Rights & Legal Matters on the confirmation of the nomination of Hon. Justice Joseph Olubunmi Kayode Oyewole, JCA, as a Justice of the Supreme Court of Nigeria.”

The confirmation followed a formal request by Bola Tinubu, who wrote to the Senate last Tuesday seeking legislative approval for the appointment. The letter was read on the floor of the Senate by the President of the Senate, Godswill Akpabio.

In the letter, President Tinubu stated: “Pursuant to Section 231 (2) of the 1999 Constitution of the Federal Republic of Nigeria as amended.

“I am pleased to present for confirmation by the Senate the appointment of Hon. Justice Oyewole Kayode as Justice of the Supreme Court of Nigeria. While it is my hope that the Senate will consider and confirm the nomination expeditiously, please accept the assurances of my highest regards.”

Following the reading of the letter, Akpabio referred the executive communication to the Senate Committee on Judiciary, Human Rights and Legal Matters for further legislative action.

The committee was directed to carry out its work and report back to the Senate as soon as possible, a process that culminated in the confirmation approved by the chamber.


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