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There Was Nothing Bombastic About MWC 2014 Says Ovum

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Overall, there was nothing bombastic about Mobile World Congress  2014, according to Ovum’s analysts.

Ovum provides clients with independent and objective analysis that enables them to make better business and technology decisions.

Its research draws upon over 400,000 interviews a year with business and technology, telecoms and sourcing decision-makers, giving Ovum and the clients unparalleled insight not only into business requirements but also the technology that organisation must support. Ovum is an Informa business.

Based on its analyses of the MWC 2014 and on Industry, Communications, Broadband & Consumer services, Ovum admitted that there was a lot of talk about the content and services that runs on the broadband infrastructure.

However, it said that the Facebook/WhatsApp deal was a reminder of the gradual displacement of telcos from the content market, but there was still a lot of emphasis on service development aimed at propping up telcos’ top lines.

The strength of OTT players in messaging and now voice, challenges not only operators’ revenues, but also their role in the messaging and VoIP ecosystems.

Operators must either partner with OTT players to create more valuable, monetizable products for their customers, or they must be quick to launch their own services that leverage operator strengths such as billing, customer information, and the customer relationship to offer product bundles that help to increase loyalty and reduce churn.

According to Ovum, “the industry praised itself for connecting the world, noting that it contributed $336bn to public funds and supported 10.5 million jobs in 2013. The main call to action was for the industry to invest $1.7tn by 2020 to extend broadband connectivity globally. In the face of pricing and regulatory pressures facing telcos, this is going to be a tall order.

“As the delegates departed there was a sense of quiet satisfaction that the future of the industry is more assured than it seemed in 2013. Concerns still remain and many things could still go wrong, but as the CEO of Tele2 said to the CEO of WhatsApp when the latter announced plans to add voice to WhatsApp: “bring it on.”

Summary of the key themes from events and how Ovum sees this impacting the telecoms industry, also follows that unsurprisingly, Big Data was a key theme, but telcos were sanguine about balancing its use for new revenue opportunities or to improve customer experience with concerns about privacy.

“Orange said it is focusing only on how to use Big Data to improve services for its customers, while Deutsche Telekom called for greater clarity – especially in Europe – on the modalities for using or sharing customer data. Service providers now know (or perhaps they have always known) that to monetize their customers’ data they will need to earn those customers’ ‘Big Trust,’ a trust based on more explicit foundations than have so far existed”.

On network infrastructure, a key topic at MWC 2014 event was centralized RAN (C-RAN). This, Ovum said that, vendors demonstrated advancements in this technology despite the fact that its current market opportunities are limited to fiber-rich markets such as China and South Korea.

“Longer term – five years or more from now – the need for more capacity on the mobile network will push operators to make the fiber investments needed to expand the opportunity for C-RAN.

“5G, as expected, was also a popular topic, but what it will ultimately be remains very much an open question. Vendors are in some agreement that 5G won’t be available until 2020. Right now they are all just showing concepts around the technology, including combining multiple radio streams and higher orders of MIMO to increase throughput. But any notions about 5G are fairly immature at this point.

Ovum also analyses several other topics discussed at the events during MWC 2014, expressing disappointments in key areas.


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ATCON Says Telecom Network Under Threat, Urges Stronger Efforts to Protect Infrastructure

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Association of Telecommunications Companies of Nigeria (ATCON), umbrella organization for all telecommunications and ICT companies operating in Nigeria, has warned that telecom networks in the country are under threat from infrastructure attacks and vandalism.

ATCON Says Telecom Network Under Threat, Urges Stronger Efforts to Protect Infrastructure

Tony Emoekpere, president, ATCON, who stated this during an interview with Channels Television, has called for stronger protection of communication infrastructure nationwide.

He also urged  Nigerians to treat telecom assets as critical to national development.

Emoekpere said operators in the telecommunications sector are not indifferent to the quality of service delivered to consumers, noting that industry stakeholders are already working closely with regulators, including the Nigerian Communications Commission (NCC), to tackle persistent challenges affecting network performance.

Emoekpere stressed that many of these challenges are beyond the direct control of operators and require stronger public cooperation in protecting telecom infrastructure.

He added that infrastructure destruction remains one of the biggest threats to service quality and network stability in Nigeria.

According to him, telecom assets should be regarded as essential national infrastructure that must be safeguarded by all citizens.

He said, “We’re here complaining about poor service, but when we see people vandalising infrastructure, we don’t complain; when we see people cutting cables, we don’t report.”

He further urged Nigerians to be more proactive in reporting acts of vandalism to the appropriate authorities.

Emoekpere warned that continued damage to telecom facilities will only worsen the quality of service experienced by consumers across the country.

He called for stronger awareness campaigns to educate the public on the importance of protecting communication infrastructure.

He also emphasized that improving service delivery requires shared responsibility between operators, regulators, and citizens.

He appealed for collective action to safeguard telecom infrastructure, noting that its protection is key to improving connectivity and driving national development


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NIMC Launches WhatsApp, Live Chat Support for Faster NIN Services

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National Identity Management Commission (NIMC) has introduced new digital customer support channels, including WhatsApp and live chat services, to improve accessibility and service delivery for Nigerians and legal residents seeking assistance with National Identification Number (NIN) related issues.

NIMC Launches WhatsApp, Live Chat Support for Faster NIN Services

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NIMC disclosed this in a statement, saying the initiative forms part of its ongoing digital transformation and customer service reforms.

According to the commission, the new support channels include a live chat feature on its official website and an official WhatsApp platform designed to provide faster and more convenient access to customer support services.

Members of the public can now access support through the Live Chat feature on the NIMC website via www.nimc.gov.ng and the official WhatsApp support line: +234 701 566 6971.

The commission said the initiative aligns with efforts to improve public sector efficiency and enhance access to government services through technology-driven solutions.

NIMC noted that the new platforms would enable users to receive prompt responses to enquiries, real-time guidance, and improved customer interaction without necessarily visiting physical offices.

The commission said the move reflects its commitment to service innovation, citizen-centred engagement, and efficient identity management service delivery.

Under the leadership of Director-General and Chief Executive Officer, Engr. Abisoye Coker-Odusote, NIMC said it had continued implementing reforms and digital solutions aimed at expanding access, strengthening public trust, and improving service delivery.

The commission encouraged Nigerians and legal residents to utilise the official platforms for verified information, assistance, and updates on NIN services and related identity management matters.

It also advised members of the public to remain vigilant and engage only through official communication channels to avoid fraud, scams, and misinformation.

The statement was signed by Kayode Adegoke, Head of Corporate Communications Unit, NIMC.


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QNET Spotlights Mothers as Unsung Heroes of Family Wellness

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As families across the world celebrate Mother’s Day, QNET, a global lifestyle and wellness-focused direct selling company, honours mothers as the everyday force behind healthier homes, stronger families, and more resilient communities. From managing households and supporting family wellbeing to balancing careers and personal responsibilities, mothers play a central role in sustaining daily life. Yet, amid these responsibilities, their own wellness is often overlooked.

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In today’s fast-paced environment, the demands of modern living continue to take a toll on human energy and well-being. Alarmingly, recent surveys indicate that 75% of Nigerian employees experience work-related stress, with 60% reporting persistent feelings of overwhelm.

These pressures are often compounded by economic realities that require many individuals to juggle multiple responsibilities or income streams. For women, particularly mothers, this burden is even greater. Beyond professional demands, they often take on the primary role of managing household well-being, childcare, and daily routines.

This continuous cycle of responsibility leaves little time for rest, recovery, or intentional self-care, increasing the risk of long-term physical and mental strain.

At the same time, access to basic wellness essentials remains a challenge. According to data from the WHO and UNICEF Joint Monitoring Programme, 28% of Nigerians lack access to basic drinking water, approximately 75% lack basic sanitation, two-thirds do not live in premises with a handwashing facility that includes soap and water, while 20% practice open defecation.

In many homes, ensuring safe water and overall family health largely falls to mothers, further reinforcing their central role in household well-being. This reality highlights the importance of recognising and celebrating mothers who consistently take on this responsibility, often placing the needs of their families above their own.

Commenting on the significance of the global observance, Ayokunmi Solesi, General Manager for QNET Nigeria, said, “Mothers are the backbone of many households. They give their time, energy, and care so consistently that their own well-being can sometimes take a back seat. Mother’s Day is an important reminder that supporting mothers’ health and wellness is not just a personal priority, but a family and societal one.”

He added that this perspective aligns with QNET’s 2026 global campaign, “Energised, Every Day,” which focuses on practical solutions that support everyday living. “When mothers are well-supported and energised, it positively impacts the entire household. Wellness should be part of daily life.”

As conversations around health continue to evolve, there is a growing shift towards preventive and lifestyle-based wellness – simple, consistent actions that support long-term vitality. This includes prioritising proper nutrition, hydration, rest, and balance as part of everyday routines, particularly for individuals managing demanding schedules.

Supporting this approach, QNET offers a range of products designed to fit seamlessly into daily life. Its nutritional supplement, EDG3 Plus, provides essential nutrients that contribute to daily vitality and help individuals maintain energy levels throughout busy days.

Recognising the importance of safe hydration in overall health, the HomePure Nova helps improve the quality of drinking water at home, supporting healthier households and reducing exposure to common water impurities.

In many Nigerian homes, where women play a key role in managing family health, access to cleaner water remains an essential part of everyday wellbeing.

Complementing this is the Amezcua Bio Disc 3, part of QNET’s wellness range, designed to support overall wellbeing across different aspects of daily life. Its versatile use within the home – from supporting food preservation to enhancing water quality and contributing to a more balanced living environment – makes it a practical wellness companion for families, particularly mothers managing multiple household needs.

As Mother’s Day is observed this year, QNET encourages families and communities to not only celebrate mothers but also to actively support their wellbeing. By creating healthier homes and encouraging better daily habits, the company reinforces its belief that true wellness begins with everyday choices and with those who hold the family together.


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