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Time for Nigeria’s MNOs to Empower Mobile Digital Ecosystem with their Subscriber Data

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By Martin Effiong, Senior Operator Partnerships Lead at Infobip

We are at a point where Nigeria’s financial inclusion drive is at its highest, digital commerce is growing in leaps and bounds and the mobile money financial model is recording resounding successes in the region.

Time for Nigeria’s MNOs to Empower Mobile Digital Ecosystem with their Subscriber Data

Martin Effiong, Senior Operator Partnerships Lead at Infobip

Furthermore, Mobile Network Operators (MNOs) have never been better positioned to further empower the mobile digital ecosystem and spur more economic growth, and impact more lives than now.

To make these contributions, as well as benefit significantly from it, MNOs need to provide access to subscriber identity and usage data that they possess.

The resulting positive impact, directly or indirectly, on the entire ecosystem and of course MNO revenues, would be almost instantaneous, yet with little or no CAPEX obligations from the MNOs.

The heavy reliance on mobile technology as an economic driver on the African continent naturally make MNOs one of the key facilitators of the digital economy in the African continent.

The utilisation of subscriber data within a regulated framework like that of the mobile identity processes would boost economic activity from direct investments, innovation and job creation, in turn leading to higher rates of financial inclusion, e-commerce-driven prosperity and catalyse digital transformation.

Mobile identity refers to the development of online authentication and digital signatures, where a mobile user’s SIM and other mobile network attributes can be utilised as an identity tool. Mobile identity can be used for legally binding digital authentication and transaction signing for banking, payments, corporate and e-commerce services.

Claw back revenue

Leveraging mobile identity services could allow MNOs to generate a new stream of revenue from the Over-The-Top (OTT) service providers, who until now, had been making huge incursions into MNOs’ voice, SMS and data revenue streams.

However, now MNOs can be better regarded as the power house source for mobile digital authentication attributes and serve the OTTs as well, even at a premium.

This is in contrast to what prevails now where OTTs are collating and storing this data for their exclusive and commercial use, with little or no revenues going to the operators.

While OTTs’ traditional revenue streams include services such as Voice over Internet Protocol (VOIP) and social media messaging, MNOs have the opportunity to monetise the “raw materials” utilised by OTTs to generate income, which previously was not the case.

To put these opportunities into perspective when considering mobile financial services or e-commerce and mobile identity, Juniper Research forecasts that digital wallet users will exceed 4.4 billion globally in 2025, from 2.6 billion in 2020.

Additionally, Juniper estimated that there was a $27 billion ecommerce transaction fraud loss in 2020 and that this will reach over $52 billion in 2025, as the ecommerce ecosystem expands.

With such statistics, there is an obvious need to protect the digital ecosystem, doable at virtually no cost in comparison to the huge losses being incurred.

Protecting the data

While relishing the potential impact that MNO data can have on the ecosystem, MNOs must still ensure data protection compliance by protecting the privacy rights of their subscribers within the mobile identity framework.

Key to this is the enforcement of the General Data Protection Regulation (GDPR), or locally, the Nigeria Data Protection Regulation (NDPR), as well as other local interpretations of the data protection law to the fullest extent to protect subscribers.

MNOs must closely monitor industry participants to ensure that best, fair and transparent practices are adopted and used at every opportunity in the service value chain. In addition, MNOs must mandate verifiable consent management by service providers and data processors.

Operators also have a key role to play in enhancing mobile security and the user experience for the country’s growing subscriber base.

As the traditional owners and custodians of mobile data, MNOs must ensure that the core ingredient of the mobile identity value chain – subscriber data – is accurate, updated, relevant and uncompromised.

If the base data on which the mobile identity value chain is built is inaccurate, confidence in the solution is eroded and the whole industry will suffer.

Consumable formats

Furthermore, MNOs should make this data accessible to the industry in consumable formats that can be built upon or utilised by technology companies and service providers. MNOs must also ensure the data is secured to prevent breaches and leaks that may cause damage to data subjects and industry.

MNOs should be at the forefront of attaining and enforcing compliance standards which in turn will trickle down to the ecosystem as a whole.

They need to work with regulators to create and maintain governance policies to catalyse the industry as well as protect the data subjects.

Ideally, operators should partner with reputable industry experts to leverage their global experience while working and excelling in various global mobile identity markets (each with their own unique requirements), to create a business model that abides by global best practice in the industry.

Such industry experts would place a premium on its brand reputation and equity enough to avoid any compliance lapses, sharp practices, or unethical actions.

In addition, these industry experts must have a proven successful track record in data monetisation, innovation in service delivery, and significant compatibility with the telco service provider business models.

 

 

 

 


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Huawei Plans Data Centre in Nigeria to Boost Local Cloud Capabilities

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Huawei Technologies, a Chinese information and communications technology (ICT) infrastructure provider, has unveiled plans to launch a significant new data centre in Nigeria, a move that is expected to bolster the country’s cloud infrastructure and support its growing digital economy.

Huawei Plans Data Centre in Nigeria to Boost Local Cloud Capabilities

Server racks in server room data center

This announcement was made by David Olaiya, head of Cloud Fintech Business Development for Huawei Nigeria, during Nigeria Fintech Week, in Lagos.

The new data centre is expected to strengthen Nigeria’s position as a hub for tech innovation in West Africa.

Scheduled to become fully operational by October 31, 2024, the facility, called ‘Cloud Site’ is designed to provide comprehensive data storage and computing services.

By keeping data within Nigeria’s borders, this initiative aims to align with the country’s data protection policies, which mandate that all user data be stored locally.

This is especially critical for sectors like finance and telecommunications, where data security is paramount.

Many Nigerian businesses, particularly those that have relied on international cloud services, often face compliance challenges when it comes to storing and processing sensitive user data.

These companies have had to send their data across borders, raising concerns about data security and regulatory adherence.

The launch of Huawei’s data centre aims to directly address these issues by allowing businesses to manage their data domestically, ensuring compliance with the Nigeria Data Protection Regulation (NDPR).

“This centre ensures data sovereignty, offering Nigerian businesses a competitive advantage by keeping sensitive information within the country,” Olaiya stated.

The launch of the data centre comes amid the growing influence of Huawei’s cloud services among Nigerian banks. Reports have emerged that major Nigerian banks including UBA Zenith Bank, Opay, First Bank and others are opting for Huawei’s cloud storage solutions, positioning it as a strong competitor to IBM, which has been a longtime leader in banking technology in Nigeria. The shift by these banks reflects the rising trust in Huawei’s cloud capabilities and its growing influence within the financial sector.

Olaiya also emphasized that the new centre will offer more than just local data storage. It is expected to significantly reduce latency, providing faster access to cloud services, which is crucial for real-time operations such as digital payments and mobile banking.

In addition to data compliance, he noted that the centre will be backed by local technical expertise, which will be key in providing timely support to Nigerian enterprises. Huawei plans to have a dedicated team on the ground, alongside its global 24/7 support infrastructure. This combination of local and global resources promises to deliver seamless service, enabling companies to troubleshoot issues more efficiently and reduce the risks associated with downtime or technical failures.

While this is a milestone for Huawei, Nigeria already hosts data centres from global tech giants such as Amazon Web Services (AWS) and Microsoft Azure.

However, Huawei’s entry into the local cloud landscape is poised to bring additional benefits.

The ‘Cloud Site’ will be part of Huawei’s extensive global network, which spans 93 availability zones in 33 regions around the world, including existing data centres in South Africa and Egypt.

The Nigerian data centre will be linked to Huawei’s other key locations, including facilities in Johannesburg, South Africa, and Dublin, Ireland.

This global integration is expected to not only serve as a critical resource for established businesses in Nigeria, but also to support Africa’s digital transformation in broader terms, creating new opportunities for startups, especially in sectors like fintech, e-commerce, and artificial intelligence (AI), where local data processing can drive innovation.

In a related initiative, Huawei Cloud announced in April 2024 its plan to support 100 Nigerian startups over the next two years.

This commitment includes providing these startups with cloud resources and technical assistance to help them scale their operations and bring new products to market.

Meanwhile, the Nigerian government has also demonstrated its commitment to data infrastructure, with plans to inaugurate a national data centre by May 2024.

This facility, which will have a storage capacity of 1.4 petabytes, is intended to securely store critical national data, including biometric information of Nigerian citizens.

Overall, Huawei’s entry into Nigeria’s data centre market is set to complement these efforts, further establishing the country as a regional leader in cloud computing and data services.

 

 

 


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NCC to Introduce Revised Governance Code for Sustainable Telecom Practices

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Nigerian Communications Commission (NCC) is preparing to issue a revised corporate governance code, updating the 2016 version with a key focus on the introduction of mandatory sustainability reporting for telecom operators, according to Dr. Aminu Maida, executive vice chairman of the commission.

NCC to Introduce Revised Governance Code for Sustainable Telecom Practices

Maida said that the initiative is aimed at aligning the sector with global environmental, social, and governance (ESG) standards, promoting greater transparency and supporting sustainable development within Nigeria’s telecommunications landscape.

He, disclosed this during his address at the 2024 Annual Corporate Governance Conference in Lagos, State, themed “Corporate Survival and Sustainability: The New Face of Governance.”

The sustainability reporting involves organisations disclosing information about their ESG performance.

This practice provides stakeholders—including investors, customers, and regulators—with insights into how telecom operators manage risks and opportunities related to sustainability. Key components include reporting on carbon emissions, resource usage, labour practices, community engagement, and data privacy.

Maida emphasized the importance of sustainability in corporate governance, highlighting that “such practices are no longer optional but essential for the long-term success of telecom companies.”

He presented findings from a comprehensive NCC analysis evaluating corporate governance among telecom operators. Key indicators examined included board composition, diversity, effectiveness, ethical conduct, compliance, risk management, and corporate social responsibility.

The analysis revealed a strong correlation between effective governance and regulatory compliance, with companies not excelling in governance facing poor financial performance.


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Samsung Unveils New Galaxy A06 dubbed ‘Galaxy Wey Sabi’ Nigeria – Nigeria

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Samsung Electronics has officially unveiled the latest addition to the popular Galaxy A series smartphones – the Samsung Galaxy A06.

From left to right: Stephen Okwara, product manager, Mobile Experience West Africa; Oge Maduagu, head of Marketing West Africa; Joy Tim-Ayoola, group head, Mobile experience West Africa, and Nathan Lee, business manager, Mobile experience, all of Samsung West Africa, during the unveiling of Galaxy A06 at Ikeja City Mall, Lagos

Joining a fan favorite series and combining powerful performance with a sleek design, the Galaxy A06 offers customers and loyal A series fans unique features and premium experience at an affordable price.

The stylish Galaxy A06 is set to redefine what users expect from entry-level smartphones, offering cutting-edge technology without compromise.

Aptly, tagged “Galaxy Wey Sabi”, the Galaxy A06 stands out in the competitive category as it aims to resolve the customers’ needs in a smartphone with focus on durability, functionality, security, camera, and entertainment.

Users can enjoy capturing high-resolution photos with the 50MP rear camera, now equipped with Nightography for capturing the essence of every detail especially in low-light conditions. The 8MP front and 2MP (depth) cameras also provide crystal-clear selfies with advanced beautification features.

Spotting a slimmer design and comfortable grip, as well as a side fingerprint scanner, the new Galaxy A06 features a stunning 6.7” HD+ display, providing vivid colors and crisp clarity for an immersive viewing experience that delivers seamless visuals on the infinity-U display with enhanced brightness, especially for outdoor visibility.

Galaxy A06 – Galaxy Wey Sabi is truly a device, which understands your needs, equipped with a 5000mAh long-lasting battery, you can enjoy more device usage without worrying about battery life. The 25W Super-Fast Charging feature ensures up to 50% battery charge in just 30mins, meaning you are back in action quickly.

“The Samsung assurance is a promise, a trustworthy reliability in our Knox Security on this device, which protects your personal information by isolating your passwords and other private data within a secure environment,” said Stephen Okwara, Head Product Management, Samsung Electronics West Africa. “What also awesome about this is our promise of continuous OS upgrades and up to 4 years security update on this device. Isn’t that impressive from a brand that understands the needs of its customers?”

Also speaking at the Galaxy A06 launch event in Lagos, Oge Maduagwu, Head of Marketing, Samsung Electronics West Africa said: “We are excited to introduce the Galaxy A06, which brings together powerful performance, an advanced camera, and long-lasting battery life, all in a stylish and affordable package,” She added: “Also customers can enjoy premium support for their device with a screen damage insurance cover of just N9000.

Available in four stunning colors – Black, Blue Green, Lime and Silver – The Samsung Galaxy A06 will be available in Nigeria at all authorized Samsung Stores from 11th October 2024, with pricing starting at N146,000.


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