E-Business
Time to Advance Digital Health: A Call for Government Leadership

We have all experienced the reality of poor health, through personal experiences with our families, our friends or colleagues. We all want access to good healthcare, no matter where we live. As global leaders, we have a great responsibility toward the health of our societies and must be committed to take bold actions.
This motivated us to collaborate on a new report on Digital Health which calls for government leadership to move forward digital health, authored by the Broadband Commission Working Group on Digital Health co-chaired by the Novartis Foundation and Nokia.
Why Did We Launch This Report?
First and foremost, we have committed to break silos by bringing experienced partners together from the health care and ICT industries.
The objective is to facilitate the achievement of the Universal Health Coverage (Sustainable Development Goal 3; Target 3.8) by leveraging technology.
Digital health has the potential to increase the health and well-being of billions of people who do not have access to care.
With digital health solutions poised to bring medical care and services to an estimated 1.6 billion people in the coming years, countries need national digital health plans and policies that draw together health and ICT ministries and harmonize the fragmented ecosystem of digital health solutions and programmes.
What Are The Outcomes Of The Report?
This report, which is intended to be action-orientated, calls on government leaders to advance digital health by developing and implementing national digital health strategies that effectively foster cooperation between ICT and health.
The Working Group has outlined key governance mechanisms that promote effective collaboration between health and ICT stakeholders.
“We need continuous committed leadership from government with sustained financial resources to ensure a strong national digital health strategy. A growing number of technology-based health initiatives have taken shape in recent years. Only a few of those have reached scale and achieved long-term sustainability – the majority of projects have not made it past the pilot phase.” says Ann Aerts, Head of the Novartis Foundation.
“That is why sustained leadership of policy makers and intragovernmental collaboration must guide the progress of designing and implementing a national digital health strategy, beginning at the planning stage.”
Key Factors for Success
According to the World Health Organization, 63% of their member state countries have already defined national digital health strategies. The report highlights case studies to illustrate a variety of national digital health measures that have achieved success in developing and implementing digital health.
The examples demonstrate governance mechanisms that effectively encourage cooperation between health and ICT entities, including special emphasis on funding, national frameworks and standards.
For example, in the Philippines, close cooperation between health and ICT ministries, including a joint memorandum of understanding with clear roles and responsibilities, provided a solid basis for implementing a national digital health strategy.
In countries with decentralized federal systems, such as Canada, the creation of a separate agency for digital health has enabled provinces to implement solutions in line with national digital health plans.
Where Do We Draw These Outcomes From?
We conducted eight case studies around the world to give examples of successes and challenges of increased collaboration between ICT and health ministries, and while not prescriptive, they do offer examples across a variety of geographic, cultural and social settings. The aim is to move digital health strategies forward in a way that benefits the most people and helps achieve the SDG for health and well-being.
“Technology is helping us move to a more human-centric approach to healthcare. It gives us an enhanced, sophisticated, detailed capability to track even the smallest changes in our health, allowing us to trace trends in heart rate, blood pressure, or blood sugar,” says Rajeev Suri, CEO of Nokia. “Today we are capable to push the frontiers of healthcare by using technology to reach the remotest of locations, harnessing the power of mobile devices to help health professionals bring the most efficient medical techniques and highest quality of care to every community. But the true power of technology is felt when people are empowered to protect and preserve their own health.”
The overarching message of the report highlights the role of government leadership in fostering an enabling environment for digital health policies, harmonizing standards to promote interoperability, developing appropriate legislation to ensure security and privacy measures as well as mitigating challenges related to duplication of efforts.
The Road to Digital Health
The Broadband Commission for Sustainable Development was established in 2010 and comprises more than 50 leaders from across a range of government and industry sectors.
As part of the Broadband Commission, the Working Group on Digital Health examines issues related to eHealth/mHealth, and the use of information and communication technologies (ICTs) for health purposes.
The Broadband Commission Working Group on Digital Health is co-chaired by the Novartis Foundation and Nokia and is composed of leading digital health experts from governments, international and non-governmental organizations (NGOs), academic institutions and the private sector.
The Working Group commissioned Vital Wave to conduct research and to interview digital health leaders from twenty countries to explore the role governments play in developing and implementing digital health.
The Digital Health report builds off of the ITU and WHO National eHealth Strategy Toolkit and offers practical guidance on leadership, governance and intra-governmental cooperation to leaders in health and ICT who wish to adopt a digital health strategy.
UN Broadband Commission Working Group on Digital Health, chaired by Dr Ann Aerts and Rajeev Suri
E-Business
Identy.io, US Firm Eyes 1Bn Biometric Verification Transactions in Nigeria

Identy.io, a United States-based cybersecurity and mobile biometric authentication company, has announced plans to process one billion biometric identity verification transactions in Nigeria within the next few years as digital banking adoption continues to expand across the country.

The company said increasing demand for secure digital identity systems within the banking, telecommunications, and public sectors is creating fresh opportunities for biometric authentication solutions, especially as financial institutions strengthen compliance and anti-fraud measures.
Speaking at an executive roundtable on mobile biometric innovation in Lagos, Jesus Aragon, chief executive officer, Identy.io, said Nigeria’s fast-growing digital financial services sector requires more reliable and scalable identity verification technology to support customer onboarding and transaction security.
He explained that the company’s mobile biometric solution enables users to verify their identities directly from their smartphones without depending on physical scanners, external devices, or centralized processing infrastructure.
The technology supports fingerprint and facial verification while functioning effectively in areas with limited internet connectivity.
According to Aragon, the platform is designed to integrate with Nigeria’s Bank Verification Number (BVN) system and the Nigeria Inter-Bank Settlement System (NIBSS), allowing financial institutions to carry out secure remote identity authentication.
He stated that the company’s technology includes liveness detection and deepfake identification features capable of detecting fake fingerprints, manipulated images, masks, and other fraudulent identity attempts during digital onboarding processes.
The Identy.io boss added that the company’s offline verification capability distinguishes it from several existing solutions in the market, noting that biometric authentication can be completed entirely on users’ mobile devices without constant internet access.
He further disclosed that biometric information captured during authentication remains on the user’s device instead of being transferred to external servers or centralized databases, reducing exposure to data breaches and cyberattacks.
Industry stakeholders at the roundtable also discussed the increasing pressure on Nigerian banks to improve customer verification processes following stricter regulatory directives by the Central Bank of Nigeria on Know Your Customer (KYC) compliance and fraud prevention.
Participants noted that agency banking operations in rural and low-connectivity locations continue to face security and onboarding challenges, creating demand for stronger and more flexible authentication systems.
Aragon maintained that biometric authentication could significantly reduce fraud associated with passwords and one-time passwords (OTPs), stressing that biometrics provide stronger identity assurance for financial transactions.
The company also confirmed that it has expanded its footprint across Africa, Latin America, and the United States, with operational presence already established in Nigeria and Kenya.
Aragon expressed confidence that Nigeria’s banking and telecom industries would generate massive biometric verification volumes in the coming years as financial inclusion and digital payment systems continue to deepen nationwide.
E-Business
TD Africa, HPE Drive Conversations on the Future of Intelligent Networking

TD Africa, in collaboration with Hewlett Packard Enterprise (HPE) Operated by Selectium, hosted a high-level partner engagement event on May 14, 2026, focused on emerging trends shaping the future of enterprise networking and infrastructure transformation.

TD Africa
The engagement brought together key partners to explore how organisations can build smarter, faster, and more secure network infrastructures capable of supporting today’s rapidly evolving digital economy. Central to the discussions was the growing relevance of WiFi 7 and the shift from traditional networking models to intelligent, AI-driven infrastructure ecosystems.
As businesses continue to accelerate digital transformation, conversations at the event centred on a critical question: Is your infrastructure ready for the speed of transformation? From edge-to-cloud connectivity and IoT integration to AI-enabled networking and advanced security frameworks, the session highlighted the increasing demand for agile, scalable, and resilient enterprise solutions.
Speaking at the event, Dr. Ifee Kojo, Country Manager, HPE Operated by Selectium, highlighted HPE’s commitment to helping organisations modernise their infrastructure and navigate the future of connectivity. “HPE is driving transformation across the entire technology ecosystem, from the data centre to the edge, from IoT to AI-powered connectivity.
“Our focus is on helping businesses strengthen security, improve scalability, and build intelligent infrastructures that support innovation and growth.
“Through our strong partner TD Africa, we can extend these solutions more effectively into the market, ensuring organisations have access to the right technologies needed to compete and thrive in a rapidly evolving digital world,” she said.
Also speaking, Chioma Chimere, Coordinating Managing Director at TD Africa, emphasised the importance of future-ready networking in enabling business resilience and long-term digital growth. “Networking today is no longer just about connectivity; it has become the backbone of enterprise transformation.
“As organisations embrace AI, cloud environments, remote operations, and data-driven systems, the need for secure, intelligent, and scalable infrastructure becomes even more critical.
“TD Africa is committed to ensuring our partners are equipped with the right technologies, insights, and support needed to navigate this shift successfully.
“Our collaboration with HPE reflects our shared commitment to helping businesses modernise confidently and prepare for the future of digital innovation,” she stated.
Through strategic collaborations with global Original Equipment Manufacturers (OEMs) like HPE, TD Africa continues to strengthen its position as a key distributor of enterprise and networking solutions across Africa, enabling partners and organisations to access cutting-edge technologies backed by technical expertise, market reach, and ecosystem support.
E-Business
Jumia Nigeria Records Strong Q1 2026 Growth as Technology-Led Strategy Drives Market Expansion

Jumia has announced strong first-quarter 2026 performance results, with Nigeria emerging as one of the company’s standout growth markets across Africa, reinforcing the country’s position as a critical driver of the company’s long-term expansion strategy.

According to the company’s Q1 2026 financial results released May 7th, 2026, Nigeria recorded a 42% year-on-year increase in physical goods Gross Merchandise Value (GMV), making it one of Jumia’s strongest-performing markets during the period.
Commenting on the performance, Temidayo Ojo, CEO of Jumia Nigeria, said, “Nigeria continues to demonstrate the strength and resilience of its digital commerce ecosystem. The growth we recorded in Q1 reflects increasing consumer confidence, stronger engagement across our platform, and our continued investment in technology, logistics, and customer experience.”
“We are seeing more Nigerians embrace e-commerce not just for convenience, but as a trusted part of everyday life. Our focus remains on building a platform that is more accessible, more reliable, and more relevant to the evolving needs of Nigerian consumers and sellers,” Ojo further mentioned.
The company attributed its broader growth trajectory to disciplined execution, operational efficiency, and increased deployment of technology and AI-driven systems across its operations.
According to the report, Jumia leveraged artificial intelligence and automation across operations, finance, customer support, cybersecurity, seller management, logistics, and technology teams to improve service quality while reducing operational costs company-wide.
The company also noted that technology and content expenses declined year-on-year due to ongoing headcount optimisation and savings from renegotiated technology contracts, while operational leverage continued to improve. They further highlighted increased use of AI tools among its technology teams, alongside automation in call centres and operational systems, as part of efforts to scale sustainably while improving efficiency across African markets.
Across the platform, Jumia reported significant gains in customer retention and marketplace engagement. Quarterly Active Customers reached 2.5 million, while physical goods orders climbed to 5.9 million in Q1 2026.
The company also expanded usage beyond major urban centres, with 62% of total orders now coming from secondary cities and upcountry regions, emphasising the growing reach of digital commerce across Africa.
Despite global economic pressures, including rising memory chip and CPU prices and supply chain disruptions linked to ongoing Middle East conflicts, the company reaffirmed its path toward profitability. Jumia stated that it remains on track to achieve Adjusted EBITDA breakeven and positive cash flow in Q4 2026, with full-year profitability targeted for 2027.
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