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Top 4 Solutions to Common Mobile Network Issues Faced in Nigeria

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Have you ever found yourself in a dire situation where you need to make a super urgent call but your phone network will just not connect …or it connects but you cannot hear the person, vice versa?

Problems with mobile phone reception in Nigeria is quite recurrent, and while mobile networks are continuously spreading coverage and installing new phone masts to cope with the increasing demand, the frustrating dilemma does not seem to be letting up.

Whereas poor signal strength could be your network carrier’s fault, there are many other reasons why you might be having phone signal issues, and thankfully there is a lot you can do to improve the cell phone reception by yourself.

Jumia Travel, Africa’s No. 1 online hotel booking portal, presents 4 ways to optimize your chances of getting the best mobile phone signal possible.

Switch to 2G Network
Most mobile phones produced in recent times come with the option of a 3G and 4G network.

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While these networks are designed to deliver high bandwidth to cellphones, they are easily limited as they are affected by distance between the transmission tower and the cellphone, the farther away you are from one, the weaker the signal is going to be. In situation where you are out of required range and the 3G/4G can no longer function properly, try switching your phone to a 2G network instead.

The 2G may offer a lower bandwidth than the newer counterparts and so may be slower, but it has decent coverage in most places and is certainly much more reliable.

An additional advantage of switching to 2G is that you have higher battery power; your battery will not drain quickly since 2G doesn’t require that much power.

Try Installing a Cellular Repeater
Also known as cell phone signal boosters, cellular repeaters are very good for addressing poor cell phone reception by amplifying a weak signal received via an external antenna and bypassing any obstructions to rebroadcast it over a given area through an internal antenna, providing a strong signal to an area that was originally lacking.

Despite being a concrete solution for multiple users having signal problems and a common solution for urban settings, repeaters have been known to have some difficulties.

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Not only do they all need at least 2 bars of signal where the antenna is placed to function, some repeaters might need technical know-how such as the frequency of your carrier to set up and the device tends to be quite expensive.

Contact Your Network Service Provider
If you are quite certain that your network issues are not consequent of certain signal blockades around your location or as a result of your position, you should definitely call your network service provider.

As a paying subscriber, you have the right to let your provider know when their service is not working for you and request for solution to be provided. In Nigeria, this might not be as easy as it sounds.

Most times a call can take hours as there is usually a long line of calls waiting. Alternatively, you could make contact via social media.

Most network service providers have social media handles and the response via this medium is much quicker.

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Change your Network
If the network issue persists, the best option might just be to port to another network.

Ensure you search for the best service in your range which also offers the best deals before making the switch.

Almost every network provider in the country have their individual masts/towers and operate independent of one another using their own frequencies.

There is a huge chance of improving your network by porting to an entirely new network.

Good thing is that most networks allow you to keep your original phone number when you change provider.

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Nigeria CommunicationsWeek believes that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. So since 2007, we have devoted our energy to independent reportage of technology and how they affect lives.

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Telecom

Fixed Wired Internet Market Lags as Mobile Gains Ground

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Nigeria has exactly 156,662 active fixed wired internet subscriptions as of mid-2026.

Fixed Wired Internet Market Lags as Mobile Gains Ground

This is a tiny fraction compared to mobile GSM networks, which dominate the market with over 154 million subscribers.

The fixed wired market primarily consists of homes and offices using direct physical cables like fiber optics.

Fixed wired services use physical cables, like glass fiber or copper wire, to bring internet directly into a building.

It is like  a dedicated, private water pipe for your home. It provides very fast speeds, unlimited data, and is reliable.

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In contrast, mobile GSM uses radio waves transmitted from tall towers to phones, acting more like a sprinkler that sprays a signal across an entire neighborhood.

Because laying physical cables across cities is expensive and hard to do, these subscriptions are very rare.

However, the market has seen recent growth, driven largely by Fiber-to-the-Home (FTTH) services.

The top players are: MTN FibreX with 110,564 subscribers, which is roughly 88.7 per cent of the entire market.

SWIFTNG accounts for about 13,945 connections.

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The others are  ipNX and 21st Century Technologies which make up the number.

 

 

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NCC Seeks Cost-Based Pricing Framework for Ducts

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Nigerian Communications Commission (NCC) has said that it was strengthening collaboration with state governments and industry players to develop a transparent, cost-based pricing framework for sharing telecom ducts as part of efforts to speed up broadband expansion across Nigeria.

NCC Seeks Cost-Based Pricing Framework for Ducts

Ayuba Shuaibu, director of Policy, Competition and Economic Analysis, NCC, disclosed this at the Stakeholders’ Forum in Abuja.

Shuaibu said the initiative was designed to build consensus among all parties.

“The primary purpose of this forum is to ensure seamless synergy between the Commission and all stakeholders,” he said.

The director said the consultation was prompted by longstanding complaints over permits, levies and other charges imposed by different levels of government.

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He said bringing together state commissioners, telecom operators, tower companies and representatives of the Nigeria Governors’ Forum had helped improve understanding of the issues.

“This engagement is a work in progress. We expect more input from stakeholders before presenting the outcome to the Nigeria Governors’ Forum,” he added.

Dr Helen Adeneye, commissioner for Innovation, Science and Technology, Kogi State. welcomed the consultation, saying Nigeria needs a harmonised policy that clearly defines the responsibilities of both the federal and state governments.

“We need a harmonised policy that allows states to collaborate better with telecom operators and creates a more business-friendly environment,” she said.

Dr Adeneye added that adopting the Dig-Once policy would establish a uniform pricing system and help resolve disputes over charges for telecom infrastructure deployment.

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Chidi Ajuzie, chief executive officer, WTES Projects Limited,  whose firm is conducting the consultancy study, said the proposed framework would introduce a common cost structure for duct sharing to support broadband investment and economic growth.

“The study is designed to create a uniform pricing model that will drive broadband growth, economic development and wider adoption across the country,” he said.

Ajuzie explained that the consultants had developed preliminary floor and ceiling prices to guide operators while allowing flexibility within the approved range.

He added that the recommendations remain open to industry input before the NCC finalises the framework.

The Dig-Once Policy is designed to reduce the cost and disruption of deploying broadband infrastructure by requiring fibre ducts to be installed whenever roads are constructed or rehabilitated.

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The NCC is developing a cost-based pricing framework for sharing these ducts to promote fair pricing, reduce duplication of infrastructure and encourage investment.

The proposed model is expected to support the Federal Government’s broadband expansion targets while improving collaboration between telecom operators and state governments.

 

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MUSON Graduates Shine at 2026 Concert as MTN Foundation Celebrates 20 Years of Music Scholarships

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Emeka Nwodike, acting director of the MUSON School of Music, conducted the institution’s graduating class in a grand finale performance, bringing the 2026 graduation concert to a memorable close. The concert took place on July 7 at the Shell Hall of the MUSON Centre, Onikan, Lagos.

MUSON Graduates Shine at 2026 Concert as MTN Foundation Celebrates 20 Years of Music Scholarships

The event celebrated students who successfully completed the MUSON Diploma Programme through the MTN Foundation Scholarship Programme.

The graduating students delivered a rich choral repertoire that reflected the breadth of their musical training, performing Italian Salad by Richard Genee, My Song by Eriks Esenvalds, Obi Dimkpa by Laz Ekwueme, and an ABBA Medley arranged by Goran Bejstam. Under the Acting Director’s baton, the choir demonstrated technical precision, vocal maturity and artistic expression before an audience of family members, music enthusiasts and industry stakeholders.

The concert formed part of the long-running partnership between the MTN Foundation and the Musical Society of Nigeria (MUSON), which has, since 2006, provided scholarships for hundreds of talented young Nigerians to receive formal music education through the MUSON Diploma School. The programme continues to serve as one of the country’s foremost platforms for developing professional musicians and strengthening Nigeria’s creative economy.

Speaking at the close of the concert, Nwodike expressed appreciation to the MTN Foundation for its sustained support of the scholarship programme over the past two decades. He also thanked the Director of the MUSON Centre, faculty members, mentors and other stakeholders whose dedication has contributed to the school’s continued success.

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“For nearly 20 years, the MTN Foundation has remained a steadfast partner in our mission to nurture young musical talent. We are deeply grateful for that commitment. I also want to thank the Director of the MUSON Centre, our faculty, mentors and everyone whose dedication has helped the MUSON School of Music continue to grow and thrive. Their support has made this programme what it is today, and our graduates are a testament to that collective effort,” he said.

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