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Trader Emerges 7th Winner of Diamond Bank’s Salary4Life

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(L-R) Head, Direct Banking, Diamond Bank PLC, Jude Anele; DiamondWoman  N100,000 monthly for 12-months prize winner, Nkiru Perpetua Mbanefo; Head, Retail Banking Directorate, Aisha Ahmad and Team-lead, Diamond Woman, Adaeze Ume; both of Diamond Bank PLC, at the Diamondxtra Season 7 Year-End/ Diamond Woman Special Draw prize presentation ceremony, held at the Bank’s corporate head office recently.
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Duru Chukwuebuka Francis, a building materials trader at the Eket Market, Akwa Ibom State, has won the star prize of “Salary4Life” at the just concluded DiamondXtra Season 7/DiamondWoman Special Draws organized by Diamond Bank Plc at its head office in Lekki, Lagos.

The Salary4Life entitles the winner to a monthly payment of N100,000.00, by the Bank, for the next twenty years; for emerging the star prize winner, Duru will receive his monthly payments from Diamond Bank till 2034.

Nkiru Perpetua Mbanefo, a business woman whose account is domiciled in the Sagamu branch of the Bank, also went home with a “N100,000.00 for twelve months prize,” courtesy of DiamondWoman.

Speaking at the prize presentation ceremony, Aisha Ahmad, Head, Retail Directorate of the Bank, disclosed that a total of 1,439 people will be rewarded in Season 7, which commenced in October last year. Prize categories include Salary4Life, N3 million, N2 million, N1 million as well as N500,000.00 and N250,000.00 in the weekly draws.

She also noted that DiamondWoman rewarded two customers with prizes of “N100,000.00 for 12 months” and another eighteen with N300,000.00 each in two special draws held during the period. 

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According to her, “A total of 831, 463 customers qualified for the DiamondXtra End-of-the-Year Special Draws and the DiamondWoman Special Draws from which the winners emerged. To qualify, all that is required is a minimum balance of N5,000.00 in a customer’s DiamondXtra account and multiples of N5,000.00 increases the account holder’s chances of winning. ”

Osita Ede, Head, Mass Market, DiamondXtra Account, said that the DiamondXtra Account is a savings account designed to encourage savings among Nigerians.

“The reward scheme is integrated into the DiamondXtra proposition and every customer with the DiamondXtra account has equal opportunity of winning through a transparent electronic draws. This reward scheme has been on for 7 years and Diamond Bank will not stop delighting her numerous customers who save with the bank,” Ede added.

Receiving his prize, Duru Francis, winner of the Salary4Life, said, “While opening the account, I never believed I would be rewarded in such an overwhelming manner. I was in my shop when I received the call that I had won the Salary4Life and I was directed to go to my branch for confirmation. I was skeptical about the authenticity of the call until I visited my branch and learnt that it was true. I am very grateful to Diamond Bank for improving my life and I will put the money into my business because building materials trading is a very capital intensive venture.”

Mbanefo, who emerged winner of the DiamondWoman Special Draws prize of “N100,000.00 for 12 months” thanked Diamond Bank for beginning the year for her on a happy note.

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She said, “I just know that I have won N100,000.00 for every month throughout the year. Right now I have not decided how I want to use the money but I will ensure that I utilize it wisely. I recommend Diamond Bank to everyone who wants a change in life.”

The DiamondXtra Account is a special account designed for individuals who want to build up their savings gradually. It is an interest-yielding account that allows deposit of both cash and third party instruments. In addition, the account holders receive a cheque book and a debit card with which they can make withdrawals from their account.

Every month ten lucky customers win N1million each, one customer wins N2million and a star prize winner is rewarded a Salary4Life prize of N100,000.00 for twenty years. The DiamondXtra attracts a low minimum opening amount of N5, 000.00 with the opportunity to win fantastic cash prizes.

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E-Financial

SEC Begins Full e-Registration for Capital Market Operators

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Securities and Exchange Commission (SEC) has commenced the implementation of a fully electronic registration system for capital market operators, marking a major milestone in its digital transformation drive aimed at improving regulatory efficiency, reducing processing time and strengthening oversight of Nigeria’s capital market.

SEC Begins Full e-Registration for Capital Market Operators

The new electronic registration (e-Registration) platform, deployed through the Commission’s ePortal, allows designated regulatory services to be completed entirely online, eliminating manual processes for services covered in the current phase.

The initiative comes as the SEC intensifies reforms to modernise the Nigerian capital market, enhance the ease of doing business and leverage technology to improve service delivery to market participants.

In a statement issued on Wednesday, the Commission said Capital Market Operators (CMOs) can now complete designated post-registration processes electronically, from application submission and regulatory review to approvals and the communication of regulatory decisions.

According to the regulator, the platform is designed to simplify interactions between operators and the Commission, reduce administrative bottlenecks, shorten processing timelines and give applicants real-time visibility into the status of their applications.

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The SEC said the transition to a fully digital registration process would also improve operational efficiency by introducing standardised workflows, electronic documentation, secure digital record management and stronger audit trails, while enhancing regulatory oversight.

“The new platform represents a major step towards creating a seamless digital regulatory ecosystem that enhances operational efficiency while strengthening regulatory effectiveness,” the Commission stated.

Beyond improving efficiency, the regulator said the platform would reinforce the integrity of regulatory processes by minimising delays associated with paper-based documentation and improving the quality of regulatory data used for supervision and decision-making.

It added that the digital system would provide a stronger foundation for regulatory analytics and future technology-driven innovations aimed at enhancing market oversight.

The Commission explained that the implementation is being rolled out in phases to ensure a smooth transition for market participants while safeguarding the stability and integrity of regulatory processes.

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For now, the e-Registration platform is limited to post-registration services for existing Capital Market Operators.

entrants seeking registration in the Nigerian capital market are not yet covered under the current phase, adding that electronic processing for new registrations will be introduced at a later date.

The Commission urged all licensed operators to familiarise themselves with the new platform and comply with implementation timelines to ensure a seamless migration to the digital system.

The latest move forms part of the SEC’s broader reform agenda to modernise market infrastructure, improve transparency and strengthen investor confidence as Nigeria seeks to deepen its capital market and enhance its competitiveness in the global financial system.

Market observers believe the digital registration initiative is expected to reduce compliance costs, improve regulatory turnaround time and support a more efficient operating environment for licensed operators, while reinforcing the Commission’s push towards a technology-driven capital market ecosystem.

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Elon Musk Launches Invite-only X Money with Visa Debit Card

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Elon Musk’s social media company X, formerly known as Twitter, launched its own bank account-like product where users can send money to one another.

Elon Musk Launches Invite-only X Money with Visa Debit Card

The service, known as X Money, is not a new bank.

X Money is using technology and banking services provided by Cross River Bank, and branding that backbone as X Money.

It is common for new financial companies to use a traditional bank’s backbone to launch its services, as chartering a new bank is a timely and costly process.

Currently X Money is invite only, and users will receive a “X”-branded Visa debit card that is useable at any ATM.

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Users of X will be able to send money to other X users in real-time, the company said. Invitations are only available to X’s paying members presently

In order to attract customers, X Money is offering a 6% yield on deposits and 3% cashback on eligible purchases.

In order to earn the 6% yield, a customer would need to deposit at least $1,000 into an account.

Customers would also have to be signed up for X’s premium services, which is at least $8 a month. It would require at least a deposit of $1,600 in order to cover X’s premium services cost.

Musk has long talked about turning X into an “everything app” that would include financial services.

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Musk has his origins in financial services, creating one of the first online banks under the brand X.com. That company was later bought and merged into what is now known as PayPal.

It’s still early for X Money, but the company is entering into a competitive market, dominated by PayPal’s Venmo money transfer service and other peer-to-peer money transfer services like Zelle and Cash App.

 

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CBN Fines Banks N430m for Ignoring Customers’ Complaints

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Central Bank of Nigeria (CBN) imposed N430 million in penalties on financial institutions in 2025 over delays in resolving customer complaints and failure to comply with its directives, underscoring a tougher regulatory stance on consumer protection in the banking sector.

CBN Fines Banks N430m for Ignoring Customers' Complaints

The sanctions were disclosed in the apex bank’s 2025 Annual Report, which showed that 21 penalties worth N430 million were imposed on financial institutions during the review period for infractions linked to complaints management.

According to Nairametrics, the report stated that the affected institutions were sanctioned for “delays in resolving customer complaints to failure to comply with the Bank’s directives.”

The report read, “the Bank imposed 21 penalties on financial institutions to the tune of N430.00 million, for infractions ranging from delays in resolving customer complaints to failure to comply with the Bank’s directives.”

The latest enforcement action comes as the CBN recorded a rise in the number of complaints lodged by users of financial services, suggesting greater reliance on the regulator’s consumer protection framework.

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According to the report, the CBN received 23,129 complaints from consumers of financial services in 2025, representing a 10.53% increase from the 20,925 complaints recorded in 2024.

The apex bank attributed the increase to growing public awareness and stronger confidence in its complaint resolution process rather than a deterioration in banking services.

The report stated, “The Bank received a total of 23,129 complaints from consumers of financial services in 2025, a rise of 10.53%, above the 20,925 in 2024. The trend reflected increased awareness and improved confidence in the Bank’s consumer complaint resolution process.”

It added that 18,824 complaints were successfully resolved during the year, representing a 9.36% increase from the 17,213 complaints resolved in 2024.

The report also showed a sharp increase in the value of claims handled by the regulator.

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Claims denominated in local currency rose to N40.61 billion in 2025 from N17.13 billion a year earlier, while foreign currency claims climbed to $344.2 million from $1.06 million.

consumers recovered N19.12 billion and $329.3 million in refunds during the year, compared with N9.66 billion and $0.67 million refunded in 2024.

Beyond the N430 million sanctions relating to customer complaints, the CBN disclosed that it imposed another 11 penalties worth N1.26 billion on financial institutions for regulatory breaches and failure to respond to regulatory queries.

The report indicates that complaints management formed part of a wider overhaul of the CBN’s supervisory and market conduct framework in 2025.

In 2022, the CBN issued a guide on how aggrieved customers can complain about financial institutions such as commercial banks.

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The regulator established a dedicated Compliance Department to strengthen oversight of financial crime, market conduct, complaints management, advertising standards, cybersecurity, data protection and corporate governance across CBN-regulated institutions.

Olayemi Cardoso, governor, CBN, recently said that the CBN and deposit money banks are reviewing excessive transaction alerts and customer charges amid complaints from bank users over confusing debit notifications and deductions.

Cardoso said the apex bank had set up a quarterly engagement structure involving its consumer protection team, deposit money banks and the top 10 microfinance banks to address unresolved customer complaints.

 

 

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