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UBA’s LEO Becomes Africa’s First Chatbot to Enable Cross-Border Payments

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United Bank for Africa (UBA) Plc, Africa’s Global Bank, has announced that its Artificial Intelligence chatbot, LEO is now enabled to carry out cross-border payment transactions.

UBA’s LEO Becomes Africa’s First Chatbot to Enable Cross-Border Payments

Oliver Alawuba, group managing director/chief executive officer, UBA,

By this, LEO becomes Africa’s first AI-powered chatbot to facilitate cross-border payments, offering customers a seamless and instant way to transfer funds across the continent, a statement by Mr. Ramon Nasir, head of corporate communications at UBA, said.

The platform leverages the Pan-African Payment and Settlement System (PAPSS) developed in partnership with the African Export-Import Bank (Afrexim Bank), and allows individuals, traders, and corporates to transfer money in local currencies between African countries where the Central Bank has approved PAPSS operations.

Commenting on this milestone, Oliver Alawuba, group managing director/chief executive officer, UBA, said that as Africa’s global bank, UBA is driven by the need to constantly push boundaries and deliver services that speak to the needs of today’s Africa.

“The introduction of cross-border payments on LEO, in partnership with PAPSS, reflects our commitment to digital innovation, Pan-African integration, and customer-centric banking. This is not just a banking upgrade; it is a bold leap into the future of African finance,” he stated.

UBA PAPSS Instant Payment through LEO offers unmatched benefits including instant payments within a few seconds; availability via self-service channels; lower transaction processing fees and zero charges on the beneficiary.

Speaking more on the benefits,  Shamsideen Fasola, group head, Retail and Digital Banking,  that enhanced security and confidentiality and wider options for remittance products are other benefits that customers stand to gain from the service.

“This is a transformative step in Africa’s financial services landscape. With LEO now fully integrated with the PAPSS infrastructure, UBA customers can send and receive money across African borders in their local currencies within seconds. We’re not just simplifying transactions – we’re fostering intra-African trade and breaking down longstanding barriers to financial inclusion,” Fasola stated.

With this innovation, UBA is empowering account holders, traders, and corporates to transact quickly and efficiently across African markets, formalizing informal trade flows and supporting the broader goals of the African Continental Free Trade Area (AfCFTA).

As the first bank to enable cross-border payments via its chatbot on the continent, UBA continues to lead in innovation, customer experience, and digital banking transformation.

United Bank for Africa is one of the largest employers in the financial sector on the African continent, with 25,000 employees group wide and serving over 45 million customers globally.

Operating in twenty African countries and the United Kingdom, the United States of America, France and the United Arab Emirates, UBA provides retail, commercial and institutional banking services, leading financial inclusion and implementing cutting-edge technology.


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Ebere Melum-Nwogbo is a trained and practicing journalist. She is passionate about ICT and business journalism. She has over a decade experience spanning money and capital market as well as information technology

E-Financial

GBB Engages Banks, Fintechs on Digital Trust, Regulatory Compliance

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Galaxy Backbone (GBB) has engaged banks, fintech firms and other technology stakeholders in fresh discussions on strengthening digital trust, regulatory compliance and secure digital infrastructure in Nigeria’s financial sector.

The engagement took place during the organisation’s second-quarter webinar, which brought together Chief Information Officers (CIOs) and industry leaders to examine strategies for building resilient digital infrastructure as financial services become increasingly technology-driven.

The webinar, themed “Building Digital Trust in Nigeria’s Financial Sector: Navigating Regulatory Compliance and Infrastructure Performance,” comes amid the Central Bank of Nigeria’s (CBN) directive requiring banks, fintech companies, mobile money operators and other payment service providers to store payment transaction data generated within the country on local servers.

The CBN had said the policy is aimed at strengthening regulatory oversight, improving transparency, reducing concentration risks and ensuring that critical payment data remains within Nigeria’s jurisdiction.

Opening the webinar, GBB’s Executive Director, Finance, Ibrahim Sani, said the rapid transformation of the country’s financial services industry had made trusted digital infrastructure indispensable to the delivery of secure, reliable and future-ready financial services.

He noted that Galaxy Backbone already provides digital infrastructure supporting both public and private sector organisations, including several financial institutions that rely on its secure connectivity, cloud computing and data centre services.

According to him, “Galaxy Backbone continues to provide the digital backbone that supports both public and private sector institutions. We remain well positioned to support the industry’s compliance journey by delivering resilient infrastructure that meets evolving regulatory and business requirements.”

Also speaking, the Executive Director, Digital Exploration and Technical Services, Olumbe Akinkugbe, stressed that compliance with CBN directives and other regulatory frameworks was essential to strengthening transparency, accountability, consumer confidence and the security of financial data in an increasingly digital economy.

He maintained that regulatory compliance had become a key pillar in safeguarding Nigeria’s financial ecosystem as digital transactions continue to expand.

The webinar also featured a presentation by GBB’s Head of Automation and Integration, Thomas Oghenebhumhe, who showcased the organisation’s sovereign cloud platform and highlighted the importance of secure cloud adoption across the financial services industry.

He explained that resilient cloud infrastructure enables financial institutions to innovate more rapidly, improve operational efficiency, safeguard sensitive information and comply with evolving regulatory standards.

His presentation was followed by an interactive session during which participants sought practical insights on cloud migration, data sovereignty and regulatory compliance.

Head of Data Centre Operations, Samuel Olusola Oyeleke, later highlighted Galaxy Backbone’s globally certified Tier III and Tier IV data centre infrastructure, describing it as resilient enough to guarantee uninterrupted digital services, disaster recovery and business continuity for mission-critical financial operations.

Closing the webinar, Executive Director, Customer Centricity and Marketing, Olusegun Olulade, said building digital trust required sustained collaboration among regulators, technology providers and financial institutions.

“As Nigeria’s financial ecosystem becomes increasingly digital, organisations must invest in infrastructure that not only meets regulatory requirements but also guarantees resilience, security, business continuity and customer confidence,” he said.

Olulade reaffirmed Galaxy Backbone’s commitment to supporting the financial services industry with secure, resilient and globally aligned digital infrastructure that enables institutions to innovate with confidence while maintaining compliance with changing regulatory standards.

The organisation said its Uptime-certified data centres, Payment Card Industry Data Security Standard (PCI DSS) certification, sovereign cloud platform and nationwide fibre-optic network provide trusted platforms for secure data hosting, payment security, regulatory compliance, business continuity and disaster recovery.

According to GBB, the infrastructure also supports Nigeria’s growing data sovereignty agenda by ensuring that critical financial data is securely hosted, readily accessible and remains within the country’s jurisdiction in line with regulatory expectations.

With more than two decades of delivering shared ICT infrastructure and digital services, Galaxy Backbone said it has continued to support digital transformation across both the public and private sectors through secure connectivity, cloud services, cybersecurity, managed ICT services and enterprise-grade data centre solutions.


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E-Financial

After 12 Years at the Helm, Tony Elumelu Bows Out of UBA

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United Bank for Africa (UBA) Plc has announced that its Group Chairman, Mr Tony O. Elumelu, will retire from the Board of Directors on Aug. 21, 2026, upon completing the 12-year tenure limit for non-executive directors prescribed by the Central Bank of Nigeria (CBN).

After 12 Years at the Helm, Tony Elumelu Bows Out of UBA

The bank disclosed this in a statement issued following a meeting of its Board of Directors held on July 6.

According to the statement, the board accepted Elumelu’s retirement and elected Mr Emmanuel N. Nnorom, a Non-Executive Director of the bank, as his successor with effect from Aug. 21, 2026.

The board expressed appreciation to Elumelu for what it described as his visionary leadership and immense contributions to the growth and institutional development of the UBA Group.

It noted that under his leadership, UBA expanded into a leading pan-African financial institution with operations in 20 African countries and four global financial centres, serving more than 50 million customers.

The board described Elumelu’s tenure as a defining period in the bank’s history.

Nnorom, who will assume office as chairman upon Elumelu’s retirement, is a chartered accountant with more than 40 years of experience in banking, finance and auditing.

The statement said he brings extensive leadership experience and deep institutional knowledge of the bank to his new role.

Speaking on his retirement, Elumelu described serving UBA as one of the greatest privileges of his professional career.

“Serving United Bank for Africa has been one of the great privileges of my career.

“UBA has established a unique competitive position across Africa and globally, and I leave the Board with great confidence in UBA’s future.

“Emmanuel Nnorom is a leader of integrity, experience and sound judgement, and I am confident that the bank will continue to thrive under his leadership,” he said.

Responding to his appointment, Nnorom expressed gratitude to the board for the confidence reposed in him.

“I am honoured by the trust the Board has placed in me and deeply conscious of the legacy I inherit.

“I look forward to working with my colleagues on the Board, Management and our staff across all our markets to sustain UBA’s momentum and continue delivering long-term value to our shareholders, customers and stakeholders,” he said.

UBA operates in 20 African countries as well as the United Kingdom, the United States, France and the United Arab Emirates.

The bank provides retail, commercial and institutional banking services and serves more than 50 million customers globally, with a workforce of about 25,000 employees across its operations.


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Zedvance appoints Prof. Olanrewaju as board chairman

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Zedvance Finance Limited has appointed Professor Pius ‘Deji’ Olanrewaju as Chairman of its Board of Directors, effective July 1, subject to the approval of the Central Bank of Nigeria (CBN).

Zedvance appoints Prof. Olanrewaju as board chairman

Professor Pius ‘Deji’ Olanrewaju

The company disclosed this in a statement, describing the appointment as a significant step in strengthening its corporate governance structure and positioning the organisation for its next phase of growth.

According to Zedvance, the appointment reflects its commitment to building a robust governance framework capable of driving innovation, sustainable growth and long-term value creation for stakeholders.

The company said Olanrewaju brings extensive boardroom experience, leadership credentials and expertise in governance, strategy and organisational transformation to the role.

It noted that the strengthened board structure would enhance oversight and support the company’s strategic growth ambitions.

Speaking on his appointment, Olanrewaju expressed appreciation for the confidence reposed in him.

“I am honoured to assume the role of Chairman of the Board of Zedvance Finance.

“The company has established a strong reputation as a trusted financial partner, leveraging innovation and technology to create meaningful impact.

“I look forward to working with the board and management to support the company’s strategic aspirations and deliver sustainable value for our stakeholders,” he said.

Olanrewaju is a legal scholar, banking expert and corporate leader with more than four decades of experience spanning banking, finance, academia and institutional governance.

He holds degrees in Law, Arts and Social Sciences, including a Bachelor of Laws (LL.B), Bachelor of Laws (B.L.), Bachelor of Arts (B.A.), Master of Science (M.Sc.), Master of Laws (LL.M.) and a Doctor of Philosophy (Ph.D.).

He is a Fellow of the Chartered Institute of Bankers of Nigeria (FCIB), Fellow of the Institute of Capital Market Registrars (FIMA), Fellow of the Institute of Management and Administrative Technology (FCMR), and Fellow of the Enterprise Risk Management Professionals (FERP).

Olanrewaju is also a member of several professional bodies and served as the immediate past President and Chairman of the Council of the Chartered Institute of Bankers of Nigeria (CIBN).

During his more than 35 years of service to the institute, he held several strategic positions, including Chairman of its Capacity Building and Certification Committee.

He is currently a Professor of Banking Law at Babcock University, where he previously served as Provost and Dean of the School of Law and Security Studies.

He has authored and co-authored several academic publications and serves on the boards of a number of organisations, including Babcock University Microfinance Bank.

The company expressed confidence that his experience in strategic leadership, corporate governance and financial services oversight would support its long-term growth and institutional development.


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