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We Need Llegal Framework for e-Payments- Onajite

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Regha Onajite is the executive secretary of E-Payment Providers Association of Nigeria (E-PPAN). She  started her career in Aula Marina, an Oil and Gas Servicing firm, and proceeded to Citibank where she spent over three years in the operations department. Specifically she managed the customer service point of the bank’s e-purse product.   Onajite later joined Intermarc Consulting Limited where she served in various capacities as a Partner. She was the conference director of Card Expo West Africa, an annual conference for cards and payments in West Africa. She was the pioneering Editor-in-Chief of Card Technology Africa Magazine, and the brain behind Card East Africa an annual conference introduced in her time for the collective representation of the East Africa region. driven by a bigger vision, Onajite left Intermarc to established Nexsmart Technology Limited, a training and consulting firm. She spoke to funmi ilesanmi.

Scope and Operations of e-PPAN
E-PPAN is the e-Payment Providers Association of Nigeria. Our vision is to become the most authoritative and respected industry forum for promoting e-payment and self service businesses in Nigeria. E-PPAN is a not-for-profit organization, established with the objective of providing a platform for all the stakeholders of the e-payment industry to interact and reach common agreement on various industry issues. The Association seeks to promote the development of appropriate standards; development of appropriate policies and legislation; dissemination of credible information; and capacity building for industry players. The e-payments industry is critical to the development of the Nigerian economy in general and the financial service industry in particular. It is therefore in the interest of all stakeholders that the industry should have a central body that would provide guidance during this crucial period. It is against this premise that a number of key industry players have come together to start up the Association.
The Coming of Mobile Money
All countries with ATM or credit card schemes have the challenge of fraud and Nigeria is not an exception. With every new payment technology comes new security implications and threats. As more transactions are done on the payment platform, there will certainly be an increase in the number of fraud to be experienced. It becomes the responsibilities of operators and regulators to ensure that this is kept at a minimal level. I will like to assure you that the operators are aware of this and they are putting everything in place to ensure the safety of the consumers. The regulators of the financial industry , I mean the Central Bank of Nigeria have already issued guidelines for mobile payments ahead of the growth of  mobile banking. If these guidelines are adhered to and if consumers try to understand the risk involved and take precautions then everyone will be fine.
Tackling e-Payment Fraud
Let me first define fraud as an amalgam of actions and inactions designed purposely to dispossess the rightful owner(s) of the gains and benefits of his wealth, money or position. The Association is working hard to ensure that e-payment fraud is limited to the barest minimum. The truth is as long as fraudsters exist they will continuously devise new ways to perpetuate their acts. We cannot totally eliminate them. But what we are doing is equipping our members to be alive to their responsibilities. We organize trainings, conferences, fora and so on where operators learn about latest and possible trends in fraud. They also learn about available methods and skills to combat fraud. And when these are put in place then the cases of fraud will reduce.  In a few months, we have scheduled an interactive forum for our stakeholders to meet and interact on the issue of fraud. This will happen during one of flagship event, The E-PPAN Techno-Interactive Forum. It is the most significant payment industry event which holds quarterly in Nigeria with focus on addressing specific issues that affects the e-payment system landscape.  The forum attracts decision makers and leaders from within and outside Nigeria. This series is dedicated to exploring the strategies for preventing fraud and tackling the menace of fraud. This will be holding in Lagos on the 28th of October, 2010. Typical of our programmes, we get the best in the industry within Nigeria and invite experts from outside Nigeria to share experiences.
Rejection of Nigerian Issued Credit Cards by Merchants outside Nigeria
In a short while this will soon be history. It has to do with our overall image, not just our payment system. The card companies are strengthening their standards and we are tending towards international best practices. This will help us a lot. The nation itself has embarked on re-branding campaign it will rub off on us too. Meanwhile, E-PPAN is building relationships with other nations and their payment associations. Payment is a global phenomenal, we can’t be an island. In a matter of time they will begin to see the good in us. You see, we have over 140million people and the world market needs us. We only need to assure them that the average Nigerian is not a fraudster. With relationship like we are building, the wrong image they have about us will gradually give way.
Can the National Central Switch (NCS) Adequately Tackle Interoperatability Challenges?
The National Central Switch will adequately tackle interoperability. The switch is only a technology. Once we have the buy in and goodwill of stakeholders, then we can make it work the way it suits Nigeria. As I always say, technology is the easy part.
Challenges Facing Deployment of PoS Terminals and Addressing It
The challenges facing PoS deployment are very numerous. We had to organize a Techno-Interactive Forum in April, where experts of local and international experience gathered together and x-rayed the issues. At the event we agreed that the issues will not be resolved talking.  So, E-PPAN set up a committee to look into these challenges. The issues could be overwhelming but stakeholders are determined to break through these challenges and make PoS work. The Committee had about 16 members and we came up with a white paper which we have submitted to the Central Bank Management through the Deputy Governor Operations, Mr. Tunde Lemo. You see, the CBN has a very great interest in seeing PoS being used as a channel for payment and they have declared their desire to work with us in our drive for PoS. So we have a very strong team pushing this dream.
We have recommended quite a number of solutions to the CBN and they have gracefully accepted to work with us. What we have realized is that in Nigeria, we tend to say the Government has not done this or that, but the truth is that we are the government. If you think there are things that need to be done. Then do it. Play your part. We need to chart the course. Another major challenge for PoS is the issue of Data Communication. E-PPAN has set up another 10 man committee on this and we are working with the CBN to bring all stakeholders to the table and find lasting solutions to the problem. This cannot be done without the NCC, so they will be involved. We are also working with some Telecommunications companies on this.

Igniting a Revolution in the Nigerian e-Payment Space
Firstly, we need to put frameworks in place. We need to know the processes. We need to know the rules. There should be legal framework which will give a backing to e-payments. The Central Bank is already pursuing a bill on the National Payment System which should take care of that. Next, the level of infrastructure needs to be improved upon. The Association is already taking steps to tackle the challenge of data communication. Then generally there should be a shift in culture towards e-payment, this will come about through massive campaign targeted at awareness creation. E-PPAN is working on the expertise development of man-power in this field. There is a huge gap in this regards.
Future of e-payment in Nigeria
The future for e-payment in Nigeria is huge. E-Payment is the future for payment here. It cannot be anything less.
How has E-PPAN, a non- profit organization being able to fund its programmes and conferences?
We depend on the generosity of our benefactors for funding. Sometimes we also get sponsors for some of our major programmes.

 


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Dr. Adesina, AfDB Group President Calls for Media Transformation to Uplift Africa’s Global Narrative

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Dr Akinwumi Adesina, the President of the African Development Bank Group, delivered an impassioned plea for more balanced media coverage of Africa and its development, noting it was critical for changing false narratives.

Adesina said this on Thursday in a keynote speech to the All Africa’s Media summit in Nairobi, attended by nearly 300 participants from across the continent. He praised the crucial role the media plays in strengthening democracy and advancing inclusivity.

The Bank Group president said there were many positive developments in Africa yet the continent continues to suffer misrepresentations which undermine its economic progress and investment potential.

“Despite the significant progress within our continent, the prevailing media narrative often focuses on negative stereotypes, overlooking the substantial advancements and resilience Africa demonstrates,” he added.

Adesina said there was plenty of positive news to report about and highlighted the continent’s economic resilience regional and amid global challenges. He said that in 2023, Africa’s growth rate surpassed the global average, with 11 African nations ranked among the world’s fastest-growing economies.

Adesina referenced a 2021 Africa No Filter Report, which revealed significant adherence to outdated and negative clichés in media reports about Africa. “It’s time for change,” he declared. “We must reshape the narrative about Africa to reflect its true spirit and potential.”

He emphasised the critical nature of information and its ability to have a profound negative impact on development and investor perceptions even though an in-depth investigation by Moody’s Analytics had shown the continent was much less of a risk than many other continents.

“We must promote a balanced view that highlights both the challenges and the many successes of Africa. It’s about changing perceptions and showcasing Africa as a continent rich with opportunity and innovation.”

The Bank Group President also spoke about the challenges and transformations within the media sector, highlighting the impact of digital technology.

“The media landscape has dramatically shifted with the rise of the internet and mobile technology, leading to a proliferation of digital platforms,” Adesina declared.

“While this has democratised information, it has also complicated issues, the distinction between fact and fiction can become blurred.”

To counter unfair and unbalanced narratives, Adesina urged the creation of a powerful, globally respected African media and proposed strategic collaborations among regional financial institutions to support this cause, emphasising the need for media to act as a catalyst for development.

“We need to celebrate and promote the continent’s successes, turning the tide against the longstanding stereotypes that have clouded the global view of Africa… What you call yourself, is the name others will subscribe to you.”

“For as long as we continually denigrate ourselves and play into the hands of those who control the narrative about Africa, we will be stuck with a label that does not belong to us,” he concluded.

He highlighted the African Development Bank’s own successes which included maintaining a AAA credit rating and launching groundbreaking financial initiatives that have earned it respect as an innovative and successful multilateral development bank.

“We have proven that Africa can lead with innovation and strength in the global financial landscape,” the President remarked. “Yet, these achievements receive minimal attention compared to the persistent focus on Africa’s challenges.”

Adesina added that just one month ago, the Bank launched a landmark $750 million hybrid capital instrument, again with a Triple A rating, which was oversubscribed eight times. He described this as a huge “testament to the confidence and trust in Africa’s burgeoning financial capabilities.”

He pledged that the African Development Bank remained committed to supporting initiatives that would help the media present a more balanced and progressive portrayal of Africa and support its economic development.

In a discussion with Julie Gichuru of the Mastercard Foundation after his address, Adesina said Africa was blessed with energy sources, but millions remained without electricity. “This must change,” he said.

“We cannot industrialise in the dark, we cannot develop in the dark. Our children cannot be competitive in a world of darkness,” he concluded.


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Brands Jostle for CVA 2024 as Consumers Vote

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Ongoing voting for brands on the Consumers Value Awards portals, consumers expressed brand satisfaction with their votes.

Over 40 categories of brands are listed based on consumers’ nominations on the Consumers Value Awards portal for voting as Value-for-Money brands in the 2024 edition of the award.

Consumers cast votes for brands to express satisfaction among various brands.

Presenting the one-month result, Akonte Ekine, CEO of BrandXchange, said the initiative is transparent and objective. It’s the consumer position on brands as nomination and voting drive the platform.

According to him, in the Telecommunications category (MNOs), MTN leads with 51.1% of the votes recorded in the first month, Spectranet has 47.6% of the votes in the Internet Service Provider segment, and MTN has 69.2% votes for ISP under the MNOs.

In the ongoing 3rd edition voting, two new categories of sanitary pad and Ice Cream are experiencing consumers’ attention as Always Sanitary Pad leads the segment with 63.6%, Just Delight Ice Cream at 36.2% and Viva Detergent at 41.7%.

Other leaders on the voting platform of Consumers Value Awards based on consumer preferences in the first month under home appliances (Television, Refrigerator, Air conditioner and washing machine) are Samsung 40%, Haiier Termocool 40%, Lontor 40% and Haier Termocool 42.9% respectively.

Trophy leads Alcohol Beverage with 50% of the votes, and Pepsi takes 62.5% of ⁠Carbonated Drinks. It is a tie among consumers on the cooking oil and regular Toot paste as Kings Oil and Power Oil achieved the same vote of 50%, Colgate Toothpaste and Close Up Toothpaste also tied with 26.7% votes each in the categories while Dabur Toothpaste leads in the herbal toothpaste category with 55.6%.

Lafarge Cement leads with 62.5% in the Cement, Dangote Sugar has 55% of the votes in Sugar, Leadway Insurance has 57.1%, Eva leads the Table water category with 38.5%

Other leaders in various segments based on consumer votes on the Consumers Value awards platforms are Maltina 40%, Dettol 37.5%, Peak Milk 80%, Golden Penny Spaghetti 80%, Indomie Noodle 85.7%, Checkers 90%, GTB 66.7%, OPay 62.5%, Morning Fresh 62.5%, and Gala Sausage Roll 94.4%.

Also, knorr Cube 57.1%, Lipton Tea Bag 83.3%, Vaseline 71.4% and Golden Morn lead their sectors, Milo and Bournvita tied with 50% of the vote each as leaders alongside MTN and Cadbury tying with 40% votes under Consumer-Friendly brands.

Vitafoam 44.4%, Guinness Stout 83.3%, Mobil Engine oil 100% (International Engine Oil Brand), Oleum Oil 100% (Made in Nigeria Brand), Hypo and Harpic 50%, Fearless 33.3%, Abidec 80%, Reload Kids 60% Reload Adult 66.6%, and Bet 9ja 50%

The voting will close on 30th June 2024.

 


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Sterling One Foundation Partners UNIDO, Others to Launch ESG Series

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The Sterling One Foundation, a non-profit organization dedicated to sustainable development and empowering professionals to drive social impact across Africa, has partnered with Price Waterhouse Coopers Nigeria, UNIDO-Investment Technology Promotion Office, Nigeria, Lagos Business School Sustainability Center, Sterling Bank, NGX Group, the Nigeria Employers Consultative Association and the Lagos Chamber of Commerce & Industry to unveil  the first edition of its Environmental, Social, and Governance (ESG) Series.

The partnership aims to support professionals in understanding, implementing, and reporting sustainability progress, in alignment with global standards.

According to a signed statement by the Foundation, the ESG Series was birthed following a workshop held at the 2023 edition of the Africa Social Impact Summit (ASIS) where it was discovered that there was a significant knowledge gap on the subject within the African development ecosystem as well as the private sector.

They commended all the excellent partners who have made the series possible noting that their commitment will strengthen professionals’ competencies in integrating ESG principles into organizational frameworks, and drive positive change while advancing the adoption of ESG principles and increased investment into the economy from local and global investors.

Over the years, Environmental, Social, and Governance (ESG) considerations have evolved from optional to essential for organizations, making the significance of incorporating ESG principles into business plans to enhance sustainability and corporate responsibility, for organizations an increased priority. Statistics indicate that ESG-focused institutional investments are projected to reach $33.9 trillion by 2026.

Through this series, the Foundation said it aims to demystify ESG concepts among the private, public, and development sectors in Nigeria and Africa while highlighting their tangible business benefits, to equip professionals with the knowledge and tools necessary for successful ESG integration in their organizations.

The one-day virtual event gives insight through in-depth sessions featuring thought leaders from private sector impact makers, development partners, international non-governmental organizations, and government agencies.


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