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We Need More Switching Companies-Kadiri

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 Mr. Deji Kadiri is the managing director of ZeeSoft an application service provider which specializes in web based eBusiness tools that form one complete integrated application to help manage important business processes. He has worked in several information and communications technology companies in his over a decade experience in the sector. He spoke to chike onwuegbuchi on issues around online business opportunities and challenges.

 

Using Website to Generate Revenue
One thing Nigerians are aware of is that Nigeria has moved from being a low Internet country to the largest number of Internet subscribers in Africa right now. We have over 11 million subscribers which puts us ahead of South Africa, Egypt and other people. What we do at Zeesoft is that we look at the kind of services you offer, which one can be delivered across the web? For instance, are you a newspaper publishing company? Do people read newspapers online? You could divide your news into the free version and the subscribed version, where people go online and subscribe for your news. There are lots of Nigerians in diaspora who would love to visit a newspaper site and read about what is going on in Nigeria.  Are you releasing all your news for free? You don’t have to. The Economists don’t do that, the Financial Times of London don’t release all their news for free. There are free news to be an appetizer and we have a kind of news people would pay for. They pay a token per annum with their credit card or whatever. Depending on what you do, we have helped a lot of insurance companies move insurance online. You don’t need to show up at an insurance company, so there are many areas just look at your business, what aspect of your business does not require people showing up, then move it online.
Websites as income for Newspapers
They need to stick to a web consultant whereby the consultant looks at the website, revamp it and advice them on shaping them into an ecommerce website. Like I said, news are of two types, there is the free information and there is the premium. Just offer two services, the free service and the premium service. Once you do that, you can make money from online advertisements but the problem with online advertisement in Nigeria is that people seem to go directly through the company, but things are coming up now where people would be able to pay for adverts online and have it delivered on their choiced website.
Scepticism about Online Payments
Online payment is not new to Nigeria, this has been done by advanced countries decades before we heard of it. They had the same kind of problems we have so we are not the first to do it, people have gone ahead of us. We can study what they did to curb this fraud. Once we studied it, we will have the idea but that aside, one thing is sensitization. The people involved in online transactions spend huge amount of money on adverts. They still need to put a small percentage of advert budget on sensitizing Nigerians. Of course, they have done a lot but they need to do more. Let the Central Bank of Nigeria (CBN) have a public list of certified eCommerce sites so that you can go and verify from the CBN. InterSwitch had already published its certified list of merchants so you do not fall victim to fake merchants but Nigerians need to realize that InterSwitch will never ask for your PIN, a bank will never ask for your PIN. I noticed that when you go to an ATM, it has now been enclosed but with a little more effort and advert towards that, Nigerians would be sensitized and we would feel safe.
eCommerce and Internet Penetration
Penetration is a few percentage but in terms of number like I said before, we are the largest Internet market. We have 11 million people on the Internet in Nigeria; that is larger than any other country in Africa. That puts us number one in Africa and eCommerce is working well in South Africa, which is number four in terms of subscribers online. We have done it with telecoms, we have more mobile subscribers than the population of the United Kingdom which I never hesitate to tell them in my International Conferences. There are large Nigerian companies that make money from advertisements; there are large online job communities. InterSwitch and etranzact have millions of subscribers but we need more payment systems and we need to lower the entry barrier. We achieved it in telecoms because for as low as N2,000 you can get a phone. I think the charge of N150,000 by Interswitch for registration, etranzact charge N130,000 is high for the average entrepreneur right now. We are an eCommerce company and a lot of young entrepreneurs come to us everyday complaining that N150,000, and N130,000 respectively is too high for them. If they could lower it and focus more on the transactions, then I am sure a lot of Nigerians have smart ideas of what they can do but the N150,000 is beyond the reach of many young entrepreneurs and it is young entrepreneurs that drive the economy. Look at America, there are young entrepreneurs. The Google guys, if they had to pay huge amount of money to set up Google, they would not have set up Google or the Yahoo guys. So, we need to think of that and do things that will encourage eCommerce so that people do not have to register with huge amount of money, to integrate a merchant. Moreover, registering more switches will bring that price down. I think a price of N5,000, or N10,000 would be okay and we would see a boost in eCommerce.
National Central Switch to the Rescue?
The idea of a central switch makes sense in that I heard that nobody will connect directly to InterSwitch or etranzact but that everybody will connect through the central switch. In theory, it should lower barriers to bring in more switches. If there are switches, the prices will go down. I feel the government should encourage the private sector to do that. We know how government dabbling into business works in any country, especially in Nigeria. In every country, government is trying to get out of business; the United States government has pulled out of business. Let government create an enabling environment for switch. They can create it and tell Nigerians to buy into it and run it privately.
Mobile Money Solving Integration Challenges   
Mobile money is a good idea in any economy. The aim is to make payments offsite, you don’t need to carry cash around. Whether you are carrying a card which makes you mobile, or a device that can enable you make payments, it is welcomed because the more secured devices we have that can make payments, the easier it becomes for eCommerce to flourish. But the card is not the problem but the switches to enable merchants go online quickly and at a lower cost. We have the money, we have the cards, there are millions of Nigerians carrying cards. I’m sure we might have 30 million card holders right now and we only have 76 million mobile phone subscribers so the problem is not in the people who wants to make payments but in making them confident to make payments securely. The banks have a role to play. They have reacted in a funny way to fraud by blocking their cards. What they do not realize is that they are shooting themselves on the leg; by blocking cards, you are blocking eCommerce which is another avenue and the banks get a cut of every transaction. But in Nigeria, we have not realised that micro charges can result in huge profits. Google is the largest eCommerce company in the world, they make billions but those billions come from the little money people pay on adverts as low as three cents but across billions of subscribers. They should look for ways of making cards more secured so that people can make payments with it. Before you know it, we will have millions of transactions online and if you are getting the micro charge on all of this, before you know it the money will become huge. Government should be enablers rather than stiflers of eCommerce.
Local Content in eCommerce
These are situations where government can play a huge role. Let us not forget that the origin of Internet in the first place was the US government building a huge infrastructure of interconnectivity, which they now realize has a commercial value. Now private ownership has taken over and the likes of AT & T and major firms now have huge fibre optic infrastructure that exceeded the original one but the government started it. There is nothing that prevents the Nigerian government from embarking on a large project of laying fibre throughout the country. For instance, linking all major cities by fibre and throwing it open to the private sector. Build it and sell it. That will be a more judicious use of our oil money. I’m sure if the government built a fibre infrastructure and throws it open at the stock market, in a day it will be over subscribed. The money is there, people will over subscribe so the government will make a tidy profit from it, and then those who subscribe will then put together the technicalities to maintain it.
Certification of Web Developers
Personally, I have read about eCommerce entrepreneurship, especially as it relates to information technology the world over. Certification is a good way for people to prove their worth but I do not think certification is working in Nigeria in that the average Nigerian is geared towards passing exams. In our schools, innovation is not encouraged. We go to school, we cram to pass. Ask the average student who is passed his exams serious question; you will realize that you will find no innovation in him or her. We just cram and pass and that is my fear for certification in Nigeria. Running a software firm, I’ve interviewed a lot of certified people and at the end of the day; you will find out that they crammed to pass their certificate exams. But be that as it may, I do not think we should come in and stifle entrepreneurship. Those kids you say carry laptops about are solving a problem. A lot of them are good, we’ve taken on a lot of them for employment, we’ve contracted jobs to some of them, a lot of them are good and some are not. If somebody comes in and you want to give him a job, simply ask for references. Which jobs have you done? Let me look at these jobs and when you look at these jobs, talk to the references. If you said you worked for company XYZ, call the people in company XYZ; if it is okay then fine.
I have people abroad who have worked under me and their companies call me to find out about those people. If people can do reference checks on people, you can do reference checks on their jobs. It is as simple as that. But allow them to express their entrepreneurial minds. Information technology is one area we can catch up with the developed world because Windows in Nigeria is Windows in America. If you are an engineer in Nigeria, you will never have to access what your American counterparts have access to.
Bill Gates made a statement that, with information technology and the Internet, even developing countries like ours will be able to catch up with the developed world. If you bought a laptop and it runs on Windows and Word, you will become a guru in Word in Nigeria. It is that same Word they are using in America but you cannot become a guru in Automobile engineering in Nigeria because you do not have what your counterparts in America have access to; we do not make cars in Nigeria. But with IT, you can become a guru because if you read a book, it is the same book. All you need to become a guru in the United States are books, the Internet and the software and those things are the same everywhere. The Internet is just slower in Nigeria but those things are still the same. That is one opportunity for us in Nigeria to be as good as people in other parts of the world. 


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Verra Certifies d.light’s Clean Cookstove Projects in Sub-Saharan Africa

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A series of pioneering projects by d.light, the global provider of transformational household products and affordable finance for low-income households, to distribute 600,000 energy-efficient clean cookstoves in Kenya, Nigeria, and Uganda have been officially certified by global verification body Verra.

This certification confirms the d.light projects as trusted, verified sources of high-quality carbon credits in the voluntary carbon markets (VCMs).

The d.light projects aim to simultaneously reduce carbon emissions, tackle indoor air pollution, and reduce deforestation through the sale of highly efficient biomass cookstoves subsidized by the revenues from the sale of carbon credits.

Since their launch in late 2022, the projects have positively impacted more than one million lives and are projected to transform more than three million lives by 2025.

Commenting on the news, Karl Skare, d.light’s Chief Product and Strategy Officer, emphasized the projects’ positive impact, “With these projects, we’re not just addressing environmental concerns but also enhancing quality of life for millions.

“Each project underscores d.light’s commitment to practical, innovative solutions that address both environmental and social challenges, as part of our mission to transform the lives of one billion people by 2030.”

Each year, domestic cooking emissions contribute more than two percent of total global GHG emissions and up to 25 percent of anthropogenic black carbon emissions.

Highly energy-efficient cookstoves solve this problem by reducing biomass use by up to 70 percent compared to traditional cooking methods, cutting emissions of both carbon dioxide and black carbon.

The d.light projects are expected to reduce emissions by up to 12 million tons, contributing to climate change mitigation. These emissions reductions will be registered as carbon credits in the voluntary carbon market.

As well as reducing emissions, clean cookstoves are also a benefit to public health. According to the World Health Organisation, exposure to smoke from cooking fires causes an estimated 3.2 million premature deaths worldwide each year and is still one of the predominant causes of pollution-related illness and death in Africa.

In Uganda, for example, less than one percent of the population has access to clean cooking, household air pollution is the one of the largest risk factors for death and disability.

In addition, switching from traditional three-stone open fires to cleaner, energy-efficient cookstoves significantly reduces deforestation and reduces threats to wildlife and biodiversity caused by habitat loss.

Skare explained, “By subsidizing energy-efficient cookstove costs through carbon financing, d.light makes clean cooking accessible to more households, which in turn leads to healthier living conditions and conserves natural resources as well.

“Our projects in Kenya, Nigeria and Uganda are models of how sustainable investments can yield multiple co-benefits, aligning with global efforts to combat climate change and also promoting socio-economic development.

Skare added, “d.light now has projects certified by both Gold Standard and Verra, the world’s two leading certifiers of carbon credits. Organizations looking for ways to offset their own emissions can be confident that when they purchase carbon credits in d.light’s clean cooking projects in sub-Saharan Africa, they are investing in transformative initiatives that reduce harmful emissions, improve people’s health and quality of life, and help conserve the environment as well.”

 


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Remedial Health Unveils New App with Digital POS to power operations for Africa’s Neighbourhood Pharmacies

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Remedial Health, a health tech startup that develops solutions to make Africa’s pharmaceutical value chain more efficient has unveiled an updated version of its customer-facing app, designed to function as an operating system for neighbourhood pharmacies and Proprietary Patent Medicine Vendors (PPMVs) across the continent.

The new app comes with a digital POS terminal to support payment collection, virtual business accounts to receive payments, an in-built barcode scanner feature for recording product sales and store-switch functionality to enable the seamless management of multiple stores, as well as inventory management solutions for restocking and easily identifying short-dated products.

The app also offers comprehensive financial reporting to manage profit and loss, and data analytics to inform decision making.

Despite accounting for 85 per cent of retail medicines sold in Africa’s pharmaceutical industry (projected to reach $70 billion market size by 2030), the absence of bespoke digital tools to manage their unique sales and inventory management needs means neighbourhood pharmacies and Proprietary patent Medicine Vendors (PPMVs) are unable to run their operations as effectively and profitably as possible.

At the same time, the reliance on paper-based inventory and sales management processes means manufacturers have limited empirical insights into customer behaviour to inform their decisions on production and distribution.

The new Remedial Health app has been designed specifically for healthcare businesses in Africa, with tailored features that have been designed to support effective decision making to drive business growth and profitability.

Starting in Nigeria, healthcare businesses can access vetted medicines, and manage their sales and inventory on one easy-to-use platform, freeing up time and capacity to effectively serve their customers and communities.

The app also enables Remedial Health to provide consolidated, real-time data on market behaviour to manufacturers for increased profitability and better decision-making across the value chain.

According to Samuel Okwuada, CEO, and co-founder of Remedial Health, “Neighbourhood pharmacies and PPMVs represent the frontline of healthcare delivery in Africa but they have historically been left to their own devices to figure out how to be efficient and profitable.

“Our mission is to empower these essential service providers with the tools they need to manage day-to-day operations and seamlessly run their practices effectively. We spent a lot of time interacting with our customers in the process of delivering this product and the feedback has been great.

“We are excited by the opportunity to get the app into the hands of pharmacies and PPMVs across the country to support their ongoing success, as well as the health and wellbeing of the nation”.

In 2023, Remedial Health sold more than 300 million individual packs of medicines to 7,500 hospitals, neighbourhood pharmacies and PPMVs across all 36 states of Nigeria.

Its customers also improved their profits by 30 per cent on average, with access to more than 8,000 vetted products at the same, or better than, open-air medicine market prices.

They can also access same-day delivery and leverage inventory financing to minimise cash-flow friction for routine orders and maximise sales opportunities.


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EnterpriseNGR Expands Financial Centres to Three African Countries

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EnterpriseNGR has signed a Memorandum of Understanding to set up the Africa Roundtable of Financial Centres – a chapter of the World Alliance of International Financial Centres, in Mauritius, Morocco and Rwanda.

The MoU, signed recently in Mauritius, brought together EnterpriseNGR, the Economic Development Board of Mauritius, Casablanca Finance City Authority, and Rwanda Finance Limited to foster collaboration, promote investment opportunities, and drive sustainable development within the financial centres of its member countries and Africa at large.ort the exchange of best practices between members, enhance visibility regionally

A statement from EnterpriseNGR said that it was joining forces with the three countries to specifically pursue five key objectives.

These objectives include “Jointly strengthen the competitiveness of financial centres in Africa. Collaborate through projects, research papers, communiques, and events to position the African Continent, demonstrate the myriad of investment opportunities, and showcase the role that financial centres play within the African Continent.

“Conduct joint initiatives to supp and internationally, and provide African financial centres with a unified voice regionally and internationally.

“Facilitate the development of dialogue with major financial centres outside the African Continent and build communication channels with African institutions, including regulators and policymakers, as well as African financial services industry associations, and advocate for regulatory coordination amongst members of the Africa Roundtable to promote cross-border investments and financial services.”

Commenting on this collaboration, the Chairperson of the Africa Roundtable, Mr Ken Poonoosamy, said, “The signing of the Memorandum of Understanding for the Africa Roundtable of the WAIFC represents a pivotal stride in fostering synergy among financial hubs within the African sphere, with the shared objective of catalysing economic advancement across the continent.”

Ms Obi Ibekwe, the Chief Executive Officer of EnterpriseNGR, represented by the Director of Policy & Public Affairs, Mr Lami Adekola, expressed her excitement over the development.

She said, “It is a historic achievement, and EnterpriseNGR fully endorses the Africa Roundtable of the WAIFC and is excited for the immense opportunities it represents for Nigeria and the African continent. Our collaboration with the four African countries promises to bolster financial competitiveness on the Continent and amplify Africa’s global presence.

We will leverage this Roundtable to unlock the full potential of African financial centres to drive prosperity and development for our nations and beyond.”

EnterpriseNGR became a member of WAIFC in 2023 during the WAIFC board meeting hosted by TheCityUK in London.

The MoU, which was signed recently in Mauritius, brought together EnterpriseNGR, the Economic Development Board of Mauritius, Casablanca Finance City Authority, and Rwanda Finance Limited, to foster collaboration, promote investment opportunities, and drive sustainable development within the financial centres of its member countries.

A statement from EnterpriseNGR said that it was joining forces with the three countries to pursue five key objectives.

According to the group, these objectives include “jointly strengthen the competitiveness of financial centres in Africa. Collaborate through projects, research papers, communiques, and events to position the African continent, demonstrate the myriad of investment opportunities, and showcase the role that financial centres play within the African continent”.

It added that it would enable it to “Conduct joint initiatives to support the exchange of best practices between members, enhance visibility regionally and internationally, and to provide African financial centres with a unified voice regionally and internationally.

Facilitate the development of dialogue with major financial centres outside the African Continent and build communication channels with African institutions, including regulators and policymakers, as well as African financial services industry associations, and advocate for regulatory coordination amongst members of the Africa Roundtable to promote cross-border investments and financial services”.

Commenting on the collaboration, the Chairperson of the Africa Roundtable, Mr Ken Poonoosamy, asserted, “The signing of the Memorandum of Understanding for the Africa Roundtable of the WAIFC represents a pivotal stride in fostering synergy among financial hubs within the African sphere, with the shared objective of catalysing economic advancement across the continent.”

Ms Obi Ibekwe, the Chief Executive Officer of EnterpriseNGR, represented by the Director of Policy & Public Affairs, Mr Lami Adekola, expressed her excitement over the development.

She stated, “It is a historic achievement, and EnterpriseNGR fully endorses the Africa Roundtable of the WAIFC and is excited for the immense opportunities it represents for Nigeria and the African continent.

“Our collaboration with the four African countries promises to bolster financial competitiveness on the Continent and amplify Africa’s global presence. We will leverage this Roundtable to unlock the full potential of African financial centres to drive prosperity and development for our nations and beyond.”


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