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What Can Delay Life Insurance Claims

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Claims making and payment are the most challenging aspects of life insurance and indeed any area of insurance. Often times, prospective insurance buyers do not take time to do all that are expected of them at the point of buying the life insurance. Life insurance claims occur when an insured person passes away. And if one understands what is involved during the claims process, then he can help prevent any delays in payment. There are a number of factors that can cause delays in a claim being paid and knowing what these factors are can help you make the claims process happen much faster and avoid any delays. Life insurance is purchased to provide financial protection for those left behind and when you purchase this coverage you want the benefits to be available as soon as possible to avoid any financial hardships. Life insurance claims involve a number of steps and during each step any mistakes or omissions can cause a delay, which could be short or take months to redeem, depending on the specific reasons for the delay. The first step is to locate the actual policy, which has information that will be needed. Look at the policy to determine the life insurance company that is on the policy and then contact the insurer. Usually the policy will contain all the relevant information on who to contact regarding a claim. If you can not locate the policy but know the company who offered it then you can call the company and explain the situation.
The next step for life insurance claims is to fill out the claim form. This is usually sent by the life insurance company. This step is very important and the form should be filled out completely and as comprehensive as possible. If you do not know the answer or it does not apply make sure it is clearly written in the answer space. Do not leave any questions blank, because this will delay the claim payment while the company investigates the answer. It is also very helpful to have the policy number, because this will make the life insurance claims process go much faster. If you are not sure of an answer or do not know, you can call your insurance agent, your broker or the life insurance company. They may be able to look up any missing information if it is in the database and providing this on the claim form may prevent any unnecessary delays.  Another important part of the life insurance claims process is the death certificate. After you have filled out the claim form completely, you will need to get a certified copy of the death certificate for each claim being sent in. It may be a good idea to call first and determine where to go to get this certificate. You may be able to get the needed copies from the hospital if one was used, or you may have to go to either the local government that the deceased resided in or the state where the death occurred. A claim without a certified copy of the death certificate may be delayed or even denied. Once you have the required death certificate, send it together with the completed life insurance claims forms to the life insurance company. These tips can help you avoid any delay in the claim payment. However one topical question to ask is when does an insurance claim delay becomes an insurance claim dispute. It is only disreputable insurance companies that apply delay tactics to frustrate claimants. And this is based largely on the premise that by forcing you to wait for settlement of your claim, you will eventually give up. Giving up translates to less or no money for the claim payment and thus more money for the insurance company.  This unholy practice used to be in place in Nigeria when we had over hundred insurance companies with some of them unregistered and unregulated. In furtherance of this endeavor, carriers will utilize a variety of tactics to delay your claim through a process dubbed "claim management". Insurance consumers must arm themselves with sufficient knowledge to identify the difference between legitimate insurance claim investigations and illegitimate claim delays. An insurance company has a right, a duty in fact, to conduct insurance claim investigations.  The key here is that the investigation must be reasonable and timely. Insurance policies require that the insured must cooperate with the carrier in matters concerning a claim.  These conditions are generally included in the petition. Accordingly, it is reasonable for your insurer to ask you for specific documents or items related to your claim. By all means, it is advisable to comply with requests for relevant information and data. Likewise, it is important to cooperate with the insurer’s request, including your recorded statement, proof of lost documents which must be supported with affidavits. If one fails to comply with these reasonable requests, such a person may be putting himself in jeopardy of a lengthy investigation and a probable claim denial. Some of the delay tactics that insurance companies utilize include confirmation of coverage.  Your adjuster may cling to some little issues as "confirm coverage" which is based on the terms of the insurance policy.  Flawed, faulty, or unfair policy interpretation is also one of the more common examples of unfair tactics insurance companies often use to delay claims.  This process is frequently no more than a search for reasons not to pay claims. Requirement for a follow-up recorded statement is another plot.  In a legitimate claim, follow-up statements should not be necessary. While the adjuster has the duty to properly investigate the claim, he also has the obligation to keep you abreast of the status of your insurance claim.  If a claimant is experiencing to the level that he is continuously told that "the claim remains under investigation", then one should assume that a problem of denial was looming. In making claims, investigations are crucial to the final outcome, one of which is referral to the special investigations unit.  Such referrals are legitimately a means to investigate potential insurance fraud.  However illegitimate referrals represent a process designed to avoid payment of insurance claims. One other trick of insurance companies is examination under oath.  This is a formal proceeding taken under oath and is usually convened when the carrier legitimately requires additional detailed information from the policyholder in order to make a coverage decision.  When such is used illegitimately, it is aimed at unfairly targeting claims for denial.  In either event, if you are called for an examination under oath, it means there is a problem with your claim. Having known these, it is instructive to be on the alert while also considering stand by solution to any such delay tactics. One of the ways to frustrate such evil plots is to continue to cooperate, no matter the approach of the insurer to frustrate you. It is better to assume the position that you have cooperated to the fullest extent possible.  This places additional burdens on the insurance company.  This is more so as they cannot argue that their processes were delayed solely because you "failed" to cooperate. It is also important that you call the adjuster frequently, behaving courteously as you do.  In doing so, always be prepared to ask specific questions about the progress of your claim rather than engaging in boring conversation.  Always offer to provide any additional information needed. An insurance company’s failure to properly conclude your legitimate insurance claim suggests the essence of unfair claims handling.  Document all activities in anticipation of unfair settlement offers or an outright denial in case your claim delay has qualified as a claim dispute.


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Ministry of Finance Leads FG-Backed Deal to Deliver Quality Homes and Boost Agriculture in Niger State

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Doris Uzoka-Anite, Minister of State for Finance with Mohamed Umar Bago, Governor, Niger State during the signing of M.O.U for the Construction of Mass Housing Estate and Agricultural Settlements in Niger State between the Federal Government and Niger State, on Friday, in Abuja.
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The Federal Ministry of Finance has anchored the signing of a Memorandum of Understanding (MoU) between the Niger State Government and the Ministry of Finance Incorporated (MOFI) for the implementation of a Mass Housing and Agricultural Settlement Project in Niger State.

Speaking at the MoU signing ceremony, Dr. Doris Nkiruka Uzoka-Anite, the Honourable Minister of State for Finance, described the agreement as a landmark initiative that underscores the Federal Government’s commitment to cooperative federalism, inclusive economic growth, and strategic alignment in line with President Bola Ahmed Tinubu’s Renewed Hope Agenda.

With the Federal Ministry of Finance serving as the anchor institution, the project benefits from strong policy coordination, financial credibility, and institutional oversight. The initiative is designed to integrate housing delivery with agricultural productivity, rural stability, and economic empowerment.

“Housing is a fundamental pillar of development. In Niger State, housing also intersects directly with agriculture, food security, and rural livelihoods. This project is therefore structured not merely as a housing intervention, but as a settlement framework for farmers aimed at strengthening agricultural value chains,” the Minister stated.

Niger State, one of Nigeria’s most agriculturally endowed states, continues to face challenges, including insecure settlements, rural-urban migration, and limited rural infrastructure. The project seeks to address these constraints by providing secure, well-planned housing settlements for farmers, strategically located to support agricultural production, storage, processing, and access to markets.

The Honourable Minister emphasized that anchoring farmers in stable communities with access to basic infrastructure will improve productivity, reduce post-harvest losses, enhance security, and encourage youth participation in agriculture, making farming more efficient, attractive, and profitable.

Sustainability and affordability are core pillars of the initiative, with integrated renewable energy solutions—including solar-powered homes and community facilities, designed to ensure reliable power, reduce energy costs, and support agro-processing and storage activities. The project also prioritises efficient land use, access roads, water infrastructure, and environmentally responsible building practices.

Reacting to the sustainability focus of the project, the Governor of Niger State, His Excellency Mohammed Umaru Bago, expressed strong optimism about its transformative impact on the state.

“When you say sustainability, affordability is very important. When I heard that a mini-grid has been deployed in Jos, it’s because it’s affordable. Diesel is not sustainable because it’s not affordable. For considering the factor of affordability in this project, we’re grateful,” the Governor said.

He further announced the state’s commitment to the project, adding, “So, Honourable Minister, Niger State is bringing forward 100,000 hectares of land for this project. I want to assure you that with this initiative, you have solved 80 percent of our problems.”

Drawing a direct link to the Federal Government’s development agenda, Governor Bago noted, “We’ve gone across the world and seen how people transit from poverty to prosperity. And I think the goal of the President, my father, is for us to transition our people out of poverty in the next four years, by the grace of God.”

The Managing Director and Chief Executive Officer of the Ministry of Finance Incorporated (MOFI), Dr. Armstrong Ume Takang (Ph.D.), who attended the ceremony alongside other critical stakeholders, including the building contractor, reaffirmed MOFI’s commitment to quality delivery and agricultural productivity.

Dr. Takang assured the Niger State Government of the contractor’s proven competence and credibility in delivering mass housing projects, stressing that affordability would not come at the expense of quality.

“We want affordable and decent houses. The fact that they are located in rural communities does not mean the quality should be compromised,” he said.

Beyond housing, Dr. Takang highlighted MOFI’s broader role in strengthening the agricultural component of the settlements through strategic partnerships.

“We have partners who will supply affordable fertilisers imported in large quantities. We will also work with other partners to ensure access to key agricultural inputs, not only fertilisers, but also pesticides, high-quality seeds, and elements of mechanisation,” he added.

The project adopts an innovative financing model that blends public assets with private investment, ensuring sustainability, transparency, and shared risk. Through this approach, the government focuses on policy direction and oversight while leveraging private sector efficiency and capital.

Beyond improving food security, the Mass Housing and Agricultural Settlement Project will stimulate broad-based economic activity and generate employment across construction, agriculture, Agro-processing, renewable energy, logistics, and community services. The initiative will support local industries such as cement, steel, transportation, and agro-allied enterprises, while strengthening rural economies and increasing Niger State’s internally generated revenue.

Affordability and inclusiveness remain central to the project’s design. The settlements are tailored to the income realities of farmers and low- to middle-income earners, supported by transparent allocation mechanisms and strong governance structures to ensure benefits reach the intended beneficiaries.

The MoU sends a clear signal to the investment community that Niger State, working in alignment with the Federal Ministry of Finance and MOFI, is open to credible, well-structured, and impact-driven investment. Developers, financial institutions, pension funds, real estate investors, and agribusiness operators are invited to view the project as a scalable and replicable model.

Reaffirming the Federal Ministry of Finance’s commitment, the Honourable Minister assured stakeholders of continued coordination, fiscal discipline, and policy support to ensure the project moves swiftly from signing to execution and delivery.

Commending the leadership of MOFI and the Executive Governor of Niger State, the Minister concluded that the initiative reflects a shared vision for integrated development.

“Through this partnership, we are not just building houses; we are creating stable farming communities, strengthening food security, and laying the foundation for sustained prosperity in Niger State,” she said.


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CBN Projects Petrol to Hover around N905/Litre this Year

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Central Bank of Nigeria (CBN) has projected that the pump price of petrol would hover around N950 per litre in the year 2026.

CBN Projects Petrol to Hover around N905/Litre this Year

The CBN stated this in its 2026 Macroeconomic Outlook for Nigeria.

In its outlook for the domestic economy, the bank made what it called baseline projections predicated on assumptions like crude oil price at an average of $60 per barrel in the fourth quarter of 2025 and $55 per barrel in 2026 and the Nigerian Foreign Exchange Market exchange rate at an average of N1,451.63/$ in Q4 2025 and N1,400/$ in 2026 (supported by a more efficient foreign exchange market, higher capital inflows, a current account surplus, and a broad-based improvement in economic activity).

The CBN stated that domestic crude oil production is assumed to be at about 1.5 million barrels per day throughout the forecast period, as premium motor spirit is expected to sell around N950, an amount higher than the current pump prices.

“The baseline projections are predicated on the following assumptions: crude oil price at an average of $60/barrel in Q4 2025 and $55/barrel in 2026 (consistent with the US EIA’s outlook that rising global crude oil inventories and supply glut would moderate prices); NFEM exchange rate at an average of N1,451.63/$ in Q4 2025 and N1,400/$ in 2026 (supported by a more efficient FX market, higher capital inflows, a current account surplus, and a broad-based improvement in economic activity).

“Furthermore, domestic crude oil production is assumed at about 1.5 mbpd (excluding condensates) throughout the forecast period. PMS price is expected to hover around N950 per litre in 2026. Government expenditure is projected to follow the 2025-2027 MTEF/FSP path, reflecting an expansionary fiscal stance aimed at supporting the $1tn economy initiative. MPR and CRR are assumed at 27.00 and 45.00 per cent, respectively. The baseline projections were generally supported by the assumption of continued improvement in business optimism and stronger investor sentiment,” the CBN said.

 


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FG to Empower Artisans for Global Value

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The Federal Government has reaffirmed its commitment to grassroots artisans to upgrade local skills to meet both national and international benchmarks and compete in the global markets.

Speaking recently during the Skill-Up Artisans (SUPA) zonal rally, Dr Afiz Ogun, director-general of the Industrial Training Fund (ITF), stated that the initiative is designed to professionalise the sector.

The rally was designed to raise awareness of the programme throughout the North-West region.

The rally saw a diverse turnout of professionals, including those in construction and engineering such as welders, fabricators, plumbers, and carpenters.

Those in the technical service comprised of electrical installers and automobile mechanics, while those in the creative and digital space were fashion designers and ICT technicians.

Represented by Muhammad Aminu, the former zonal director of the ITF, Ogun explained that the SUPA scheme seeks to convert traditional craftsmanship into sustainable livelihoods.

He emphasised that the goal is to transform artisans from job seekers into employers of labour.

“We are calling on artisans across the North-West to embrace the SUPA programme,” Ogun remarked. “This is an opportunity to enhance productivity, increase earnings, and ensure our workforce can compete on a global stage”.

According to the DG, the initiative aligns with President Bola Tinubu’s Renewed Hope Agenda, focusing on restoring dignity to manual and technical work.

He noted that a competent artisan class forms the essential foundation of a productive economy.

He further called upon traditional rulers, community leaders, and trade associations to assist the ITF in disseminating information about the programme to ensure high participation rates.

“We are here to engage the technicians, the tradespeople, and the young talents who serve as the backbone of our economy,” he added.

Nancy Ekong, director of the Technical Vocational Skills Training Department, highlighted the programme’s recent successes. She revealed that over 30,000 artisans were trained and upgraded during the initial SUPA cycle in 2025.

The ITF remains optimistic that the continued expansion of SUPA will bridge the existing skills gap in Nigeria’s industrial sector.

 


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