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Why Airtel Unveiled Exclusive Club for Elite Customers-Ogunsanya
Mr. Segun Ogunsanya, managing director and chief executive officer, Airtel Nigeria, said that the exclusive club for elite customers was unveiled based on Aitel’s mandate to exceed customerss expectations.
Airtel Nigeria, leading telecommunications services provider, took a major step to redefine customer experience for High Net-worth customers as it launched the Airtel Premier Club, a special V-VIP programme specifically designed to offer exceptional and personalised services.
The high profile launch event, which took place yesterday, Sunday, March 23rd, 2014 at the Eko Hotel & Suites in Lagos, attracted several important dignitaries including the Minister of Agriculture and Rural Development, Akinwunmi Adesina; Indian High Commissioner to Nigeria, Shri A. R. Ghanshyam; former Governor of Cross Rivers State, Donald Duke, Wife of Ogun State Governor, Funsho Amosun, foremost British Economist, Jim O’neill and Arsenal legend, Ray Parlour, among other notable guests.
Speaking during the occasion, Ogunsanya described the Airtel Premier Club as a platform specially created to offer exceptional and personalized service to High Networth Customers and distinguished personalities.
“The mandate which you have given us is very clear: To exceed your expectations. We will. Many will wonder why we have always won the award for operator with best customer service in all major telecoms awards in the country, since the inception of GSM. Today, we are committing to taking the art of customer service, service excellence and customer experience to a new height,” he said.
According to the CEO, customers who enroll on the Airtel Premier platform will enjoy several benefits including dedicated helpline, exclusive emails and website, dedicated Relationship Manager, enrollment into Airtel Rewards Programme, exclusive access to designated service points at Airtel showrooms and access to over 600 premium lounges across the world, among other benefits.
Ogunsanya also assured that Airtel is committed to building a robust network for Nigerians to experience excellent Mobile Internet and voice service.
“We are committed to investing in the largest market in Africa. We will continue to work with Nigerian Communications Commission (NCC) and other stakeholders to create an enabling environment for our customers to experience the results of our investment in capacity and coverage,” he said.
The event, however, hit a high point when the Airtel Premier logo was unveiled. With a well-coordinated pyrotechnics display, fireworks and special lighting effect, the Airtel Premier logo literally rose in a slow and stylish fashion from the depth of the hall to assume a most prominent position in front of the stage, amidst thunderous applause from an appreciative audience consisting mostly of corporate elites, government officials, accomplished entrepreneurs, society bigwigs and top entertainment personalities.
The event also featured speeches from the Indian High Commissioner, the Minister of Agriculture and Rural Development and Jim O’neill, foremost British Economist.
The Indian High Commissioner to Nigeria, Shri A. R. Ghanshyam commended Airtel for always turning threats into opportunities and for leveraging on innovative mobile telecommunications solutions to empower the local communities it served. He cited how the mobile phone revolution transformed the lives of poor farmers in India, making them complete entrepreneurs.
On his part, O’neill urged the Nigerian leadership to pay attention to education at all levels, saying it is only a skilled population that can bring about the level of productivity that will improve an economy. “Unless young people get the best education, your country will not be anywhere in 2050,” he said.
Also speaking at the occasion, Akinwunmi Adesina, minister of Agriculture and Rural Development, gave an inspiring account of how the agricultural landscape has been transformed under his leadership. He also corroborated the point expressed by the Indian High Commissioner on the relevance and importance of mobile technology to the success on the agriculture and food security agenda of the Government.
The event was attended by several dignitaries including Chief Executive Officer & Executive Director, Airtel Nigeria, Deepak Srivastava; President of the Nigeria’s Guild of Editors, Femi Adesina; Renowned Accountant, foremost British Economist, Jim O’neill; Akintola Williams, top celebrities Bovi, Buchi, Ike Osakioduwa, Dr. Victor Olaiya, Tuface Idibia andCaptains of Industries and serving government functionaries.

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E-Financial
Jim Ovia Steps Down as Zenith Bank Chairman, Bello Takes Over

Zenith Bank has confirmed the retirement of Jim Ovia, its founder and group chairman, following the completion of his tenure in line with regulatory requirements.

Jim Ovia and Mustafa Bello
The announcement was made on Tuesday during the bank’s 35th Annual General Meeting and was also detailed in an official statement released by the financial institution.
According to the bank, Ovia stepped down after serving the maximum 12 years permitted for a non-executive director and chairman under the Central Bank of Nigeria’s corporate governance regulations.
Ovia assumed the role of chairman on July 16, 2014, after serving as the institution’s founder and Group Managing Director/Chief Executive Officer from 1990 to 2010.
Zenith Bank praised his leadership and contributions, noting that his period as chairman was defined by strategic guidance, sound governance, and strong oversight of the board.
“The board expresses its deep appreciation to Mr. Jim Ovia for his outstanding service and invaluable contributions.
“His visionary leadership, unwavering commitment to good governance, and dedication to stakeholder value creation significantly strengthened the group’s strategic positioning and reputation during his tenure.
“He has extensive leadership experience at Board and executive levels, a strong understanding of corporate governance principles and regulatory expectations and a proven track record in strategic oversight and organisational growth. He has also demonstrated integrity, independence, and sound judgment,” the statement read.
The bank also disclosed that the board approved the appointment of Mustafa Bello as the new chairman during a meeting held on April 27.
Bello, an engineer by profession, joined the bank’s board on December 29, 2017, and is presently the longest-serving director on the board.
Zenith Bank said his appointment would help preserve continuity and stability within the institution while maintaining strong governance standards and ensuring a smooth transfer of leadership responsibilities.
E-Business
Kled AI, US Data Firm Blocks Nigeria over High ‘Fraudulent Activity’

Kled AI, US-based developer, has announced the removal of its application from the Nigerian app store, alongside an IP restriction affecting the region, citing what it described as an “unmanageable level of fraudulent activity” on the platform.

Kled is a data marketplace that rewards users for uploading photos, videos, and other multimodal content.
Avi Patel, 22-year-old founder, in his X handle, said the decision followed months of internal review, during which the startup found that a large share of uploads from Nigeria, including images, documents, and videos meant for AI training, were fake, duplicated, or generated by artificial intelligence.
Kled operates what it describes as an opt-in data marketplace, where users voluntarily upload personal content in exchange for payment, with the material later sold to AI labs for training models.
The startup said it has paid hundreds of thousands of users globally and processed over one billion data assets within four months of launch.
However, Patel said Nigeria stood out negatively.
According to him, the company reviewed a sample of 10 million uploads from the country and found that only a small fraction met quality standards required for AI training.
He added that the problem escalated when the platform was flooded with manipulated identity documents, including fake passports, during its verification process.
“As a startup, we cannot absorb the cost of filtering that level of bad data,” Patel said, noting that the company has now removed the app from Nigeria’s Apple App Store and imposed an IP ban on the region while it strengthens its fraud detection systems.
“On top of all of this, every time we make a post there is someone asking us to bring the region back within seconds. We hear you, but it’s gotten out of hand,” he added.
Despite the suspension, the company maintained that the move is temporary and not permanent.
“We’ve made this decision with great care. We love everyone who has genuinely supported Kled from Nigeria, and we hope to return when the time is right,” the statement concluded.
The decision has triggered backlash among Nigerian users, many of whom accuse the company of stereotyping and unfairly targeting the country.
Patel, however, insists the move is purely business-driven and not linked to race or nationality, stressing that Kled remains available in other African markets.
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Telecom
Reps Approve NCC’s N479.508Bn Budget for 2026

House of Representatives, during Tuesday’s plenary, approved the sum of N479.508 billion budget for the Nigerian Communications Commission (NCC) for the 2026 fiscal year.

The resolution was passed after the clause-by-clause consideration of the report at the Committee of Supply.
While giving synopsis of the report, Peter Akpatason, chairman, House Committee on Communications, explained that the total sum of N479,508,260,000 is to be issued from the Statutory Revenue Fund of the Nigerian Communications Commission.
Out of the issued sum, N124,440,652,000 is meant for Recurrent Expenditure; N26,779,045,000 is for Capital Expenditure; N32,011,492,000 is for Special Projects, while the sum of N20 billion is for Transfer to Universal Service Provision Fund (USPF), N276,277,071,000 is for Transfer to Federal Government for the financial year ending 31st December, 2026.
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