General News
Why in-House R&D Often Beats Acquired Tech when it Comes to Giving Customers Great Software

By Andrew Bourne, Region Manager, Africa, Zoho Corporation
When it comes to choosing technology providers for their businesses, CTOs and IT leaders have two options. The first is adopting a ‘best-of-breed’ approach, which involves hand-picking several disparate apps and products by different vendors, each one serving a specific need effectively. The second option is to take a ‘single vendor/integrated stack’ approach, choosing one tech provider who offers a suite of pre-integrated applications that addresses multiple business requirements in one go. Customers today increasingly prefer the second option to streamline their business processes.
In a bid to cater to this demand for unified software suites, technology companies—especially those that provide best-of-breed apps, are racing to expand their capabilities. Often, they do this through mergers and acquisitions (M&A), buying up apps to satisfy customers’ growing needs. While this approach has some appeal — most notably, it allows vendors to quickly secure market share without building something from the ground up — this is inherently flawed.
By making extensive use of M&As, software vendors risk ending up with a poorly integrated “Frankenstein’s Monster”-style technology stack which falls short of the promise of application consolidation and doesn’t really add value for customers.
The trouble with M&A – Cultural and technological integration issues
M&A activity comes with an array of complications, including culture clashes, redundancies, office politics, increased attrition rates, and tech integration challenges. In fact, a 2016 Harvard Business Review article went as far to say that “M&A is a mug’s game, in which typically 70% – 90% of acquisitions are abysmal failures.”
Those failures ultimately impact the customer, by putting them in the same situation they’d be in if they were trying to work with a string of different products.
Even the biggest companies struggle when it comes to successfully integrating acquisitions. In the consumer space, users know this all too well. Take Yahoo for example. When it bought Tumblr for US$1.1-billion in 2013, it thought it had a surefire winner on its hands. Yahoo’s idea was to strengthen its social media platform services by integrating Tumblr’s blogs more tightly into its network using the former’s personalization technology and search infrastructure. Unfortunately, Yahoo never managed to properly integrate the micro-blogging social network and even stripped it of some of its most celebrated features.
Similarly, Microsoft’s difficulties with Skype are well-chronicled. Having acquired the peer-to-peer calling and messaging service for US$8.5-billion in 2011, Microsoft initially planned to integrate Skype’s telephony architecture into its user communication platform and a few other services. That integration took so long and had such flawed execution that consumer confidence took a massive hit. As a result, when the Seattle-based tech giant launched Teams in 2016, it developed its own video-calling feature in-house instead of leveraging Skype’s capabilities to ensure aesthetic consistency as well as a more streamlined fit among its enterprise collaboration solutions suite.
On observation, it is typically public companies that spend billions acquiring disparate technologies, in order to inherit massive customer bases and expand sales to satisfy investor demands for constant growth. Unfortunately, when an acquisition fails, it’s the customers who bear the brunt of incompatible integrations and broken user experiences. Rather than banking on high-profile acquisitions that hold higher odds of failure, vendors that have their customers’ best interests at heart could also consider investing in developing their own software and services.
The case for going in-house
Developing native technologies and building products in-house surely takes its sweet time. Of course, an integrated suite of business solutions that’s built on a unified tech stack can take even longer, and also religious investment across in-house R&D/innovation capacities, homegrown talent, and resource upskilling. But the investment is worth the effort. Not only does it save big money and make things simpler, it also projects trust and credibility, helping build long-lasting customer relationships.
Creating complementary applications from scratch also ensures that they contextually integrate with one another from the get-go. It also provides a consistent look and feel in performance, making its customers more likely to accept the new product. On the other end, customers too benefit from a set of applications that work in perfect unison to drive better organisational processes and improve collaboration.
When it comes to building great enterprise technology that lasts, therefore, it’s much better for vendors to build in-house than to try and buy their way to growth and expansion.
General News
Kano Confirms 2 Mpox Cases

Kano State Centre for Disease Control (KNCDC) has confirmed two cases of Mpox, formerly known as monkeypox- an infectious viral disease caused by the monkeypox virus, which belongs to the Orthopoxvirus genus.
KNCDC however said that both patients affected have fully recovered and discharged from medical facility.
Prof. Muhammad Adamu Abbas, director general of KNCDC, disclosed this during a media parley on Monday, revealing that the cases were recorded in Kano Municipal local government area and Ungogo local government areas, respectively.
“We have handled both cases successfully. The patients have been treated and discharged home,” Prof. Abbas stated, adding that all traced contacts, however, tested negative for the disease.
He explained that the confirmation comes following an advisory from the National Center for Disease Control and Prevention (NCDC), urging heightened vigilance against potential disease outbreaks, including COVID-19, viral hemorrhagic fevers like Ebola, Lassa fever, Marburg, and Mpox.
Prof. Abbas emphasised Kano’s vulnerability as Nigeria’s commercial hub, noting the constant influx and outflow of people. “Even though we don’t have international borders, we border states that do have international boundaries with neighbouring countries, making vigilance highly necessary,” he explained.
“The KNCDC conducted comprehensive contact tracing for the Ungogo case, testing samples from the patient’s community and two hospitals he visited.
“All contacts were monitored for the maximum allowable follow-up period and remained negative,” he stated.
The Director General stressed the critical role of public enlightenment in preventing infectious disease spread, calling on media organisations to amplify health communication efforts across communities.
“The media has been our friend even before the establishment of this center. With the signing of the bill creating the Kano State Center for Disease Control, we believe our first major engagement should be with media members,” Prof. Abass said.
He urged residents to remain alert while assuring that the state’s disease surveillance and response systems were fully operational and at alert to handle any potential outbreaks or emerging threats in the State.
General News
LBS Described Digital Transformation in Banking, Others as Fueling Nigeria’s Economic Evolution

The Lagos Business School (LBS) has described digital transformation in banking, finance, and taxation as “an interconnected force” fuelling Nigeria’s economic evolution. The Dean, Lagos Business School, Professor Olayinka David-West, stated this at the 35th annual conference of the Finance Correspondents Association of Nigeria (FICAN) held over the weekend in Lagos under the theme, “Bracing for the Digital Economy in Nigeria: Taxation, Banking and Finance.”
The conference saw industry stakeholders, including the Federal Inland Revenue Service (FIRS), Central Bank of Nigeria (CBN), the Nigeria Deposit Insurance Corporation (NDIC) and leading banks converging to share insights and shape the country’s digital economy roadmap.
David-West, who was represented by Prof. Akintola Owolabi, Department of Cost and Management Accounting at LBS, emphasised the need for Nigeria to embark on a transformative digital journey that can redefine its economy and significantly improve the quality of life for its citizens.
She said: “Seamless digital payment systems underpin efficient tax collection; widening financial inclusion expands the taxable base; and transaction data powers evidence-based policy and enforcement.”
David-West also noted that the country’s e-commerce market is expected to exceed $16 billion by 2030, supported by pioneering platforms like Jumia and Konga.
She affirmed that the strategic vision at LBS aligns closely with advancing digital transformation and promoting financial inclusion, aiming to develop the leaders needed to navigate and drive this emerging landscape.
The LBS Dean said: “Nigeria’s digital economy is undergoing remarkable growth, energised by a young and dynamic population alongside rapid digital adoption. According to the Nigerian Communications Commission’s 2024 report, internet penetration has reached 43.5 per cent, with over 163 million Nigerians online as of March 2024.
The telecommunications sector contributes around 18 to 20 per cent to Nigeria’s GDP, highlighting the vital role of information and communication technology (ICT) as a driving force in the economy.”
She pointed out that, “this digital revolution transcends statistics; it reshapes commerce, services, and livelihoods. Our burgeoning e-commerce market, projected to exceed $16 billion by 2030, is fuelled by trailblazing platforms like Jumia and Konga.
“Innovative logistics startups such as Kwik and GIGL illustrate how digital technologies spawn entirely new value chains, enhancing efficiencies and expanding economic opportunities. Such developments promise exponential employment gains, diversification away from oil dependence, and transformative service delivery across sectors.”
According to her, with Nigeria’s fintech ecosystem attracting over $2 billion in investments in 2024, thus sustaining its position as the continent’s financial technology powerhouse, the country’s financial sector “is both a driver and beneficiary of the digital revolution.”
David-West highlighted how digital payments and mobile money services can serve as a foundation for formalising vast informal sectors, enhancing tax compliance, and integrating businesses into formal financial systems.
She, however, said: “Several challenges remain that require immediate attention, including infrastructure deficits such as unreliable electricity and limited broadband access in rural areas, as well as a shortage of digital skills that restrict economic participation.
“It is essential for regulators to carefully navigate the balance between fostering innovation and ensuring consumer protection amid rapid technological advancements.”
In his address, the chairman of the Finance Correspondents Association of Nigeria (FICAN), Mr. Chima Titus Nwokoji, said: “This year, our conference theme is both timely and urgent, focusing on the digital economy, taxation, banking, and finance. Globally, the digital economy has evolved from being merely a promising frontier to a critical backbone of modern growth.
“In Nigeria and across Africa, we find ourselves on the brink of a significant transformation driven by data, digital payments, artificial intelligence, and cross-border innovation.”
He noted that “Current statistics underscore our potential: the ICT sector contributed 18.3 per cent to Nigeria’s GDP in the second quarter of 2025, and digital payment transactions exceeded N600 trillion in the first half of the same year, showcasing a 22 per cent year-on-year growth. Mobile money usage has surpassed 73 million, successfully reaching rural communities that were previously excluded.
“To further solidify these advancements, the Central Bank of Nigeria has introduced the Payment System Vision 2020, a comprehensive blueprint for our digital future, incorporating AI, blockchain settlements, and cross-border payments enabled by the African Continental Free Trade Area.”
He pointed out that no robust digital economy can flourish without an equitable and effective tax Framework.”
General News
Tecom and Huawei to Host MiniFTTO Solutions Launch Event in Lagos

Tecom, in partnership with Huawei, is set to host the Huawei–Tecom MiniFTTO Solutions Launch Event on Thursday September 25, 2025, at Four Points by Sheraton, Victoria Island, Lagos.
Themed “Fiber for Every Business: Powering Connectivity into the Future”, the event which is free and open for registration via https://rb.gy/cjo48a will spotlight Huawei’s Mini Fiber To The Office (MiniFTTO) solution — an innovation designed to address the networking challenges of institutions and businesses of all sizes across Nigeria.
The Huawei MiniFTTO solution is built on F5G technologies and delivers high-performance all-optical networking tailored for diverse environments such as schools, universities, banks, hotels, government institutions, and private sector businesses. By extending fiber to every corner of an organization, MiniFTTO ensures superior user experience, simplified operations, easier maintenance, cost-effective deployment, and seamless management via mobile applications.
Speaking ahead of the event, Happiness Obioha, Managing Director of Tecom, highlighted the solution’s strategic importance for Nigeria’s digital economy: “MiniFTTO is a game-changer for Nigerian businesses and institutions. Many organizations face challenges with poor connectivity, high maintenance costs, and inefficient networks.
“With this solution, Huawei and Tecom are delivering enterprise-grade networking that is accessible, affordable, and easy to manage — enabling organizations to unlock productivity and long-term growth.”
As Huawei’s newly appointed Gold Distributor in Nigeria, Tecom will drive the adoption of MiniFTTO alongside Huawei’s broader eKit portfolio, which includes networking, collaboration, data storage, and cybersecurity products.
This partnership positions Tecom to deliver not only cutting-edge solutions like the Huawei OptiXstar series terminals (EG8145B7-50, V166a-20, C610, B866G-S2, C810E) but also the technical expertise and support required to ensure smooth implementation for Nigerian institutions and enterprises.
The launch event will bring together Internet Service Providers, telecommunications companies, enterprise resellers, corporates, banks, hotels, schools, universities, estate managers, government agencies, and other stakeholders to explore firsthand how Huawei’s MiniFTTO and eKit solutions can revolutionize operations.
Attendees will gain practical insights, engage with industry experts, and discover new pathways to digital transformation.
The Huawei–Tecom collaboration underscores a shared vision of bridging connectivity gaps across institutions and businesses, providing them with tools to scale, innovate, and thrive in Nigeria’s evolving digital landscape.
For event registration, partnerships, and media inquiries, please contact:
sales@tecom.com.ng | +234 905800 4980 | https://rb.gy/cjo48a .
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