E-Business
Why Sustainable Supply Chains are Critical for the Channel

By Bradley Pulford
The need for sustainable business practices is becoming weightier by the moment. With headlines dominated by protesting students and images of plastic waste polluting our waterways and oceans, we now live in a world that is awakened to the necessity for businesses to ensure they are not negatively impacting our planet but helping to reduce their carbon footprint.
As Gen Z enters the workforce with clear purpose and enlightened consumers put pressure on businesses to offer transparency around supply chains, all industries are faced with the same prospect: adapt or be disrupted.
Success is, and will increasingly be, defined by a business’ ability to demonstrate its focus on sustainability.
That means more than just lip service, and for the channel it requires smarter collaboration and shared goals. From energy hungry data centres, to increasingly complex supply chains, the technology sector has a huge role to play. Like all other industries there are environmental, social and economic implications.
In fact, the technology that is set to tighten up sustainable practices will by default be data-centric and lead to further pressure on the channel to build environmentally sensitive, resource savvy supply chains and practices.
By now we all know that a data explosion is on the horizon. According to an IDC report, the Global Datasphere – a measure of how much new data is created and replicated each year – will grow by more than five times over the next seven years. The total amount of new data created in 2025 is forecast to increase to 175ZB from 33ZB in 2018.
The report suggests that nearly a third of the Global Datasphere will be driven by growth of video surveillance, signals from IoT devices, metadata, and entertainment.
One of the top five fastest-growing segments of data creation is attributed to user-created and user-consumed online video like YouTube. We’re on the cusp of an incredibly exciting moment technologically and businesses are looking for trusted advisors to provide intimate knowledge of their environments, to guide them through tailored transformations that enable them to seize the opportunities afoot. And sustainability must be a part of this equation.
Some businesses may still be ‘scratching their heads’ when it comes to truly understanding what the term sustainability means for them.
For example, Sustainable Public Procurement (SPP) is a process by which public authorities seek to achieve the right balance between the three pillars of sustainable development – economic, social and environmental – when procuring goods, services or works at all stages of the project.
This is the point at which channel partners could find themselves in a tight spot, when a potential customer asks at the point of tender how their business is working towards minimising its impact on the world? Those prepared with comprehensive and concrete proof-points are more likely to win the deal – and rightly so.
As the IT industry grows and data centres boom, it is important that partners take this seriously. But ultimately, businesses need to be led by example – and that needs to be set by the government. Improvements in sustainability practices can be influenced from the outside in, with the EU Public Procurement Directive of 2014 stating that businesses must consider how sustainable their IT choices are, instead of focusing on competitive pricing, the initiative is there.
But this needs to backed-up by and scaled out with businesses across all industries being held to account under the same guidelines – creating standardised and easily navigable goals.
Take for example, the EU Commission-funded EURECA project, which was set up to help public sector organisations across seven European countries to identify the environmental and financial impacts of their data centres.
In 2018, after three years of work, the project revealed that assessing 350 public sector data centres helped save 45 gigawatt hours of energy a year and €4.5m in cost savings annually.
This calls to attention both the environmental and financial burdens that hidden unsustainable practices and technologies can bring to an organization, as well as the substantial gains that can be made from tweaks to existing process and operations.
With pressure from end-customers and policy-led sustainability requirements and government initiatives raising the bar, channel partners need to look internally, too. After all, trust in a company starts with transparency and customers expect it.
This means creating open, knowledge sharing relationships with partners and peers in order to progress sustainable working practices – and from collaboration, innovation is born. Supporting and empowering those in the supply chain to evolve and align will only bolster transparency and trust.
Ultimately, progressing towards sustainable supply chain goals gives businesses a competitive edge, while contributing to the ongoing innovation set to enable future businesses – in a world where environmental and social resources are gold. But no partner is in it alone, the extraordinary is only achieved together and that includes sustainability.
Bradley Pulford, is Senior Director, Channel Sales, Africa, Dell
E-Business
Study Reveals 83% of Employees Stay Connected to Work During Time Off, Fuelling Digital Anxiety

A new Kaspersky survey undertaken in the Middle East, Turkiye and Africa (META) region reveals that digital anxiety is becoming a defining feature of modern work culture, as employees don’t disconnect even during their free time and vacations.

According to the findings, 83% of respondents keep an eye on work tasks outside working hours. An overwhelming 85% reply to all work-related messages in instant messaging apps, while the same share (85%) check work emails during their time off – and 81% admit they are responding to work emails while on vacation or in their personal time.
The pressure to remain constantly available is contributing to heightened stress levels in the workplace. Other sources of stress include work issues, for example, 43% experience anxiety after accidentally sending a random message to a work chat.
Interestingly, not all digital mishaps are perceived equally: 40% report that they take it calmly when they send an unfinished email, proving that some mistakes are considered less damaging than others.
Blurred boundaries between professional and personal life, combined with instant communication tools, are intensifying feelings of constant monitoring and fear of making digital errors.
More than a third (36%) of respondents say they feel extremely uncomfortable or even scared if their boss notices them scrolling through social media at work instead of working. The “always-on” culture may undermine employee well-being, increase burnout risks, and reduce overall productivity in the long term.
“Digital anxiety doesn’t just affect employee well-being – it can also increase cybersecurity risks for organisations. When people feel constant pressure to respond immediately to messages and emails, they are more likely to act impulsively, without carefully verifying links, attachments, or sender identities.
This urgency can make employees more vulnerable to phishing, and other scams using social engineering techniques,” comments Brandon Muller, Technical Expert at Kaspersky.
Kaspersky recommends employees to follow the below tips to avoid digital anxiety and associated cyber risks:
- Slow down before clicking or replying. Digital anxiety can trigger automatic reactions. A short pause to check sender details, URLs, or attachments can prevent security breaches.
- Treat urgency as a red flag. Cybercriminals often exploit pressure and fear. Always verify unexpected or urgent requests before responding.
- Avoid handling sensitive information on unsecured networks. Public Wi-Fi, often used when working outside regular hours, increases exposure to cyber threats. Mobile network and VPN should be applied in such cases.
- Use technologies that will help reduce risks. For example, Kaspersky Premium offers AI-powered anti-phishing features designed to help warn of potential threats.
Businesses can reduce cybersecurity risks related to employees’ digital anxiety by providing regular cybersecurity training that helps staff recognise threats and respond correctly even under stress.
At the same time, organisations should use robust cybersecurity solutions to minimise the impact of human error. Kaspersky Next’s adaptable and robust cloud-native protection, underpinned by an unequalled cybersecurity track record, is one of such products.
Protection solutions for mail servers, such as Kaspersky Security for Mail Server, with anti-phishing capabilities, help to additionally decrease the chance of infection through a phishing email.
E-Business
FG Approves Electric Buses for Civil Servants, Pushes Local Auto Growth

Federal Government of Nigeria has approved the acquisition of electric buses for civil servants as part of efforts to promote cleaner transportation and boost local vehicle manufacturing.

The development was disclosed in Abuja by Joseph Osanipin, Director-General of the National Automotive Design and Development Council (NADDC). Osanipin said the buses would be sourced from local assemblers to strengthen domestic production and stimulate growth in Nigeria’s automotive sector.
He stated: “The initiative is aimed at encouraging the transition to cleaner mobility while creating opportunities for local manufacturers.” According to him, the government has also procured charging infrastructure that will be deployed across parts of the country to support the adoption of electric vehicles.
As part of broader efforts to develop the sector, the council is establishing the Nnewi Automotive Development Park in Anambra State. Osanipin explained: “We are developing the Nnewi Automotive Development Park where we will provide the necessary infrastructure so that users of the park can share facilities.”
He added that the shared infrastructure model would enable investors and manufacturers to operate without bearing the full cost of setting up independent facilities. The council is also seeking additional investment to accelerate the development of the park and attract more industry participants.
Osanipin urged Nigerians to support locally assembled vehicles, noting that increased patronage would help create jobs and drive economic growth. He said the council is providing training to manufacturers and stakeholders to enhance local production of vehicle components such as batteries and tyres.
“The move will reduce import dependence, create employment opportunities, and contribute to the country’s Gross Domestic Product,” he said. The NADDC is also working with the Bank of Industry Nigeria to facilitate the disbursement of the National Automotive Development Fund to qualified stakeholders.
E-Business
Jumia Reaffirms Commitment to Consumer Trust on World Consumer Rights Day

As the global community commemorates World Consumer Rights Day, Jumia Nigeria joined industry leaders, regulators, and consumer advocates at the Lagos Marriott Hotel, Ikeja, for a high-level panel session hosted by the Lagos State Consumer Protection Agency (LASCOPA) on Tuesday, March 17, 2026.

Speaking during the session, Peters Afebuame, Group Head of Content and Production at Jumia, highlighted Jumia’s comprehensive approach to protecting consumers from counterfeit or adulterated products on its marketplace, noting that the company has implemented structured checks and technology-driven systems across the entire product lifecycle, from seller onboarding to post-listing monitoring, to safeguard product authenticity.
“Ensuring product authenticity on our platform requires a combination of technology, policy enforcement, and continuous seller engagement,” he stated.
“At Jumia Nigeria, we have implemented a multi-layered process that begins with rigorous seller onboarding and policy agreements, followed by catalogue configuration controls, AI-driven product attribute verification, and the use of global product identification standards. These systems are reinforced by ongoing quality moderation, brand protection mechanisms, and strict enforcement actions, including product and seller delisting, ensuring that customers can shop on our platform with confidence.”
Central to Jumia’s consumer protection framework is a rigorous seller verification process designed to ensure marketplace integrity. Vendors are required to provide proof of legal and regulatory compliance before gaining access to the platform. This vetting process is reinforced by a strict quality control system that monitors products listed on the platform, backed by a zero-tolerance policy toward counterfeit or substandard goods. Non-compliant sellers face penalties and permanent delisting from the marketplace.
Transparency also remains a core priority in helping customers make informed purchasing decisions. Product listings across the platform feature clear specifications, verified descriptions, and detailed images, enabling shoppers to understand exactly what they are purchasing before completing a transaction.
Recognising that digital literacy plays a critical role in online safety, Jumia continues to invest in consumer education initiatives through instructional “how-to” videos, platform guides, and social media campaigns that equip Nigerian shoppers with practical knowledge to navigate online shopping securely and confidently.
To further strengthen transaction security, Jumia leverages its proprietary payment solution, JumiaPay, which provides a secure and encrypted payment infrastructure designed to protect customer financial data. The company also adheres to internationally recognised data protection standards such as the General Data Protection Regulation (GDPR) and local regulatory frameworks established by the Nigeria Data Protection Commission (NDPC), ensuring responsible handling and protection of user information.
Beyond the point of purchase, Jumia reinforces consumer protection through a customer-centric return and refund policy designed to ensure seamless resolution when issues arise. A dedicated customer service team also provides support through multiple channels, including phone and social media, enabling swift response to consumer inquiries and complaints.
As e-commerce continues to expand across Nigeria, Jumia reaffirmed its commitment to building a marketplace that prioritises fairness, transparency, and consumer safety. Through continuous investment in technology, strong policy enforcement, and ongoing consumer engagement, the company aims to strengthen trust and confidence in Nigeria’s growing digital commerce ecosystem.
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