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Will Platforms Save Society: The Need for Inclusiveness

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Austin Okere, Founder of CWG Plc
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While society in the past was split between the haves and have nots, society today is split more along the lines of those who are included and those left behind.

This inequality is most heavily felt in emerging markets, where 80% of the world resides.

India as an example
Take for instance fast developing India. While globalisation has significantly increased GDP, it has also expanded the already wide chasm between the rich minority and poor majority. For instance, seven companies on Fortune’s 2016 Unicorn List are in India, mostly in the e-commerce sector.
That’s more than South Korea, the Netherlands and Canada combined. However, the 12.5m employed directly and indirectly by the ICT sector and contributing 25% of India’s export revenue, accounts for only 2.5% of the national labour force.
The bottom line is that India is an agrarian society with more than half the population engaged in agriculture and allied industry. By cutting subsidy on irrigation and other rural needs, and switching farm output from food crops to fertiliser intensive cash crops, the poor have gotten poorer.
On the other end of the chasm, dollar billionaires in India has jumped to 110 in 2015; the third largest after the US and China, while dollar millionaires have crossed the 250,000 mark.
This is what the Canadian political philosopher, Crawford Macpherson describes as the ethic of possessive individualism.

Growth without prosperity, youths most impacted
In his book, Innovation and Entrepreneurship, famed author Peter Drucker wrote about an entrepreneurial society and its impact on economic development.
An entrepreneurial society is one that it is either prosperous or on a path to prosperity; different from mere growth. Economies can grow without becoming prosperous.
We saw this happen in the 2000s when many African economies, such as Nigeria, Angola, and Equatorial Guinea, were the fastest growing in the world, but failed to create prosperity for millions of their citizens.
A close examination of those left behind shows that they are mostly the youth of our society. For example while the unemployment/underemployed rate in Nigeria is 32.6%, the rate among the age bracket of 15-24 years is as high as 58.3%.
The sheer size of unemployed youths is surely a time bomb waiting to explode, as they are left to be seduced by terrorist ideals or other antisocial proclivities out of desperation.

Ascension of the right wing
The surge in the popularity of right wing politicians across Europe and the rest of the world is a testimony to the exasperation of the silent majority of society who feel left behind, as was manifest in the recent unexpected emergence of Donald Trump as President elect of America.
The Brexit vote in the UK highlights the division of the demography into those who belong; mostly the elite, who voted to remain and those left behind, who largely voted to leave.
The view widely held is that while globalization has brought awareness to premium products and urban lifestyles across boundaries, it has robbed nationals of jobs, which are now being shipped to other regions with more competitive production costs.
It is also perceived that jobs at home are fast being snapped up by immigrants who are either more qualified or willing to work for less pay.
The vote against globalisation and liberalisation in favour of nationalistic border controls is more a protest against immigration than any firm convictions of its demerits.

Non-consumption could be the root cause
Many of those in society stuck at the wrong end of the Gini-coefficient are majorly locked out of the ‘consumption pool’ for a variety of reasons; including affordability, availability and awareness. According to Efosa Ojomo, research fellow at the Clayton Christensen Institute for Disruptive Innovation, the way we define competition, and the method employed by companies to assess the competitive landscape leaves out the most important competitor of all – non-consumption.
And nowhere is this feisty competitor more prominent than in emerging markets. While companies compete for the few people in the consumption pool, their fiercest competition is the huge segment of society that is not consuming.
Finding ways of including this large demography will not only boost production, sales and distribution, but will also provide additional jobs to meet the increased demand. This sets off a self-sustaining cycle of growth and further inclusiveness.
According to market intelligence firm, Euromonitor, in 2015 only 2.5 percent of households in emerging markets had access to air-conditioners, while just 19 percent had access to refrigerators and barely 9 percent had access to cars.
Compare these numbers with those in the United States, where 83.4 percent of households have air-conditioners, 99.9 percent have refrigerators, and 86.5 percent have automobiles.

Market-creating innovation to the rescue
Entrepreneurs, investors, and managers can invest in what Harvard Business School Professor, Clayton Christensen calls ‘market-creating innovation’ to transform complicated and expensive products into simpler and less expensive products, making them accessible to significantly more people in society.
Market-creating innovations pull people from non-consumption into the consumption pool. Companies that engage in these types of innovations are the engines of economic growth in an economy. It is through market-creating innovations that the other types of innovation such as potential innovation and efficiency innovation are birthed.
A perfect example of a market-creating innovation is Henry Ford’s Model T car. Henry Ford was able to manufacture a car that was inexpensive enough for an American with a modest income to purchase.
He also made the car easier to drive so that owners would not have to hire a driver or need special expertise. Some of Ford’s innovations were the assembly line which reduced the Model T chassis assembly from 12.5 hours to 1.5 hours. Ford passed on the cost savings to the new class of consumers of automobiles such that by 1925 the price of his car had plummeted from $825 to $260.
 
The modern age of Platforms
Enter the modern age of Platforms such as Facebook, Google, Amazon, Uber and Airbnb. There is hardly an area of economic and social interaction these days that is left untouched by these Platforms in some way.
Two major areas in which the Platform Czars have riled the establishment are in transportation and hospitality; the major ‘culprits’ being Travis Kalanick of UBER and Brain Chesky of Airbnb. UBER, until recently a relatively unknown company out of Silicon Valley in California employs 327,000 drivers today, and is adding an average of 50,000 drivers every month.
This transport services disrupter is now valued at $62.5b, and operates in many major cities across the globe. Airbnb, a previously obscure company with similar roots, has over 2.8m accommodation on her platform, and is now valued at $30b. These Platforms provide a means of significantly extending services at low cost efficiencies, and as a result draw many people into the consumption pool, while also creating many jobs along the value chain which would otherwise simply not exist.
A major concern of the new Platform economy however, is data security and confidentiality. The bigger problem is about governments getting interested wherever there is large amounts of data, and seeking to gain access to it, perhaps for tax purposes, security or otherwise. How do the Platforms, which typically generate tons of customer data handle this dilemma?

The Education bottleneck
Urbanisation and inclusiveness will put a strain on the current education structure as a result of unprecedented demand for knowledge workers. This makes education another area where there is a need to reach far more than our traditional schools can cater to.
Here again, leveraging on online learning Platforms to provide Massive Open Online Courses (MOOCs) are coming to the rescue. In the past, if you wanted to get a qualification, or even simply learn something new, you would sign up for a course at a bricks-and-mortar institution, pay any relevant fees, and then physically attend class.
That was until the online learning revolution started. According to Zi Hu, MED candidate, Columbia University, last year the e-learning market was worth an enormous $166.5 billion, and estimated to reach $255 billion by 2017.
Its growing financial value is matched only by the swelling numbers of students choosing to follow an online course, making online learning seem like the future of education. Instead of worrying whether or not online education can ever be as good as more traditional formats, perhaps we should instead focus on how we can use it to deliver quality education for people all over the world, particularly the poor and underserved.

Broadband and smartphones as Platform vehicles
The ubiquity of broadband and the proliferation of smartphones has extended the life of Platforms and made services that were hitherto unavailable to a large section of the population possible. This heralds an era of unprecedented inclusiveness.
For instance, MPESA in Kenya has made it possible for a large swathe of the population to gain financial inclusion by providing the opportunity to transact financial services vide your mobile phone on a continent where typically 70% of the population is unbanked.
Similar applications have metamorphosed across Africa. In Nigeria the Yello Mobile Account that is jointly offered by ICT giant CWG and GSM major MTN, added over 6m accounts to an early adopter, Diamond bank, within the first year of launch.

Regulatory challenges
While Platforms will bring inclusiveness and bring a lot of people into the consumption pool, there are major regulatory challenges that have to be surmounted as a result of issues that were not foreseen when the governing statutes and regulations were enacted.
To fill the regulatory gaps these Platform behemoths have resorted to what could be referred to as spontaneous deregulation, which has arisen as a result of Platform disrupters ignoring laws and regulations that appear to preclude their business model. Believing in the efficacy of their utility model and its appeal to a pent up global demand, these disrupters seem to see many rules and regulations as belonging to the past and impractical for today’s innovative clime.
They therefore simply ignore them, opting for their own version of self-regulation, usually based on a mutual rating system between service providers and consumers. A bigger dilemma perhaps is the placement of regulation. For instance, who should regulate the plethora of Fintech companies springing up globally and providing Platforms for financial inclusion; should it be Central Banks or the Communications Commissions?
The jury is still out on this. Another major worry is the issue of the Platform provider having undue advantage by also being a player on his Platform. This makes him the judge and jury in his own case.
The divided opinion on Platforms is mirrored in the following hypothetical headlines that participants in a recent workshop posited regarding the future of Platforms and Society: the optimists’ headline read – Platforms succeed via participation, where governments fail. The pessimists’ headline was – Platforms disappoint, the bubble bursts. While others fearing a monopolistic control by Platform providers came up with – modern slavery, as winner takes all.

A case for Platforms, and their expansion
A big plus for platforms, albeit more out of serendipity than design, is the lowering of the carbon imprint, a major consideration of both the millennium and sustainable development goals.
With all the perceived drawbacks of Platforms, they will significantly help in bringing more people into inclusiveness, who otherwise would have been left behind.
I believe that Platforms will in the long run contribute more towards saving society, especially if extended beyond their current technology boundaries into other non-consumption realms to maximise their impact towards achieving a more equitable society.

Address by Austin Okere at the EIR Fall Workshop at CBS, New York, on November 10, 2016
Okere is the Founder of CWG Plc, the largest Systems Integration Company in Sub-Saharan Africa & Entrepreneur in Residence at CBS, New York.
Okere also and serves on the World Economic Forum Global Agenda Council on Innovation and Intrapreneurship, and on the Advisory Board of the Global Business School Network (GBSN)


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CPN Begins Crackdown on Quack IT Professionals, Vows Tougher Action against Cybercrime

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Computer Professionals (Registration Council of Nigeria), also known as CPN has begun a nationwide crackdown on quackery and unlicensed practices in a bid to strengthen professional standards in the country’s information technology sector.

CPN Begins Crackdown on Quack IT Professionals, Vows Tougher Action against Cybercrime

CPN has also  vowed tougher action against cybercrime in the country.

These were the major decisions taken at its 2026 Information Technology Professionals’ Assembly and Annual General Meeting (AGM) on Friday

Essien Eyo, president and chairman of Council of CPN, speaking at a virtual press conference, said the council would continue to enforce strict compliance with professional regulations to safeguard the integrity of Nigeria’s computing ecosystem.

He warned that the council would not tolerate unlicensed practice in the sector, stressing that regulatory enforcement would be strengthened in line with its statutory mandate.

“The Act makes it mandatory for all persons and organisations seeking to engage in computing and professional services to be registered and licensed by the council.

“It is illegal to engage in computing and professional practice without satisfying the requirement of registration and possession of a valid licence,” Eyo said.

He added that the council was determined to rid the sector of quackery and ensure that only qualified professionals are allowed to operate.

“CPN is committed to ensuring high professional ethics and standards, and we will continue to intensify efforts to eliminate quackery, arbitrary practice and lack of standards in the IT sector,” he stated.

Eyo disclosed that the 2026 IT Professionals’ Assembly, scheduled for May 13 and 14 at the NAF Conference Centre, Kado, Abuja, would serve as a key platform to advance regulatory compliance, professional development and industry collaboration.

The event, now in its 20th edition, has the theme, “Digital Resilience and Inclusion for Smart Economy,” and aligns with Nigeria’s broader digital economy and Renewed Hope Agenda.

He explained that the theme reflects the urgent need to build a secure, inclusive and resilient digital ecosystem capable of withstanding modern technological disruptions.

“In an era defined by rapid technological change, cybersecurity threats, economic disruptions and evolving digital demands, resilience ensures that digital infrastructure and institutions can withstand shocks and sustain growth,” Eyo said.

“At the same time, inclusion guarantees that no segment of society is left behind in accessing digital opportunities.”

He said the assembly would also focus on emerging digital risks, ethical technology deployment, inclusive policy frameworks and strengthening collaboration among government, industry, academia and civil society.

Eyo further noted that the event would feature the induction of new members into the computing profession and would be delivered in a hybrid format to ensure wider participation.

“The 2026 IT Professionals’ Assembly is not just an event but a strategic platform for shaping Nigeria’s digital destiny,” he said.

He confirmed that the keynote address would be delivered by Bosun Tijani, minister of Communications, Innovation and Digital Economy.

Also speaking,  Aliu Abdullahi, vice president of Council, said the establishment of CPN was a Federal Government response to the need for proper regulation of Nigeria’s growing IT sector.

He said the council’s mandate includes setting professional standards, accrediting academic programmes, conducting examinations, regulating practice, enforcing ethics and maintaining the national register of computing professionals.

Abdullahi reiterated that all individuals and organisations engaged in IT training, computing services and related activities must be duly registered and licensed by the council.

He urged media organisations to support public awareness of the council’s activities, especially the forthcoming assembly, which he described as critical to strengthening Nigeria’s digital governance and professional integrity.


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Nigeria Hit by 24.1m Data Breaches – Surfshark

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Surfshark, a Netherlands-based cybersecurity firm, has reported that Nigeria recorded about 24.1 million compromised user accounts since 2004, making it the third most affected country in Sub-Saharan Africa.

Nigeria Hit by 24.1m Data Breaches - Surfshark

The report, which analysed global data breach trends for the first quarter of 2026, showed that Nigeria recorded 281,500 leaked accounts between January and March 2026, ranking the country as the 34th most breached nation globally during the period.

Globally, the report revealed that 210.3 million accounts were breached in the first quarter of 2026, representing a sharp increase compared to previous periods.

The United States accounted for 29 per cent of all reported breaches worldwide, followed by France, India, Brazil and the United Kingdom.

According to the report, cyber threats targeting Nigerian users have continued to intensify over the years, exposing millions of individuals to risks such as identity theft, account hijacking, extortion and financial fraud.

Surfshark disclosed that about 7.5 million unique email addresses linked to Nigerian users have been exposed since 2004, while approximately 13 million passwords were leaked alongside compromised accounts.

The report noted that more than half of breached Nigerian users remain vulnerable to cyber-related crimes.

“Statistically, 10 out of 100 Nigerian people have been affected by data breaches,” the report stated.

Further analysis showed that leaked data linked to Nigerian users included highly sensitive information such as Social Security-related records, payment card details, residential addresses, and personal contact information.

According to the report, about 3,900 Social Security-related records and 1,600 payment card details were exposed, alongside 1.9 million phone numbers and more than 925,000 residential addresses.

The cybersecurity firm warned that the growing scale of data exposure reflects increasing vulnerabilities in the global digital ecosystem as businesses accelerate the adoption of artificial intelligence technologies.

Commenting on the trend, Tomas Stamulis, chief security officer, Surfshark, said the rapid integration of AI systems by companies has significantly expanded the volume of user data being collected and stored.

According to him, businesses are increasingly relying on AI-driven tools for automation, analytics and operational efficiency, leading to the accumulation of larger datasets that could become attractive targets for cybercriminals.

The report cited industry statistics indicating that 20.2 per cent of companies used AI technologies in 2025, up from 8.7 per cent in 2023.

“These AI-driven systems collect and log more detailed user information for automation, analytics, and model improvement,” Stamulis said.

He added that while artificial intelligence improves productivity and operational efficiency, it also increases the number of systems organisations must secure, thereby creating additional opportunities for cyberattacks and data leaks.

Stamulis further warned that compromised personal information often retains value for cybercriminals long after passwords or email credentials have been changed.

According to him, hackers frequently combine old and newly leaked information into so-called “combo lists,” which are repeatedly traded or deployed for fraudulent activities and identity theft schemes.

He advised internet users to minimise the amount of sensitive personal information shared online, use alternative email identities or masking services where possible, and provide confidential information only when necessary.

The report also showed that global breached accounts in the first quarter of 2026 tripled compared to the corresponding period of 2025 and rose by 22 per cent relative to the fourth quarter of 2025, underscoring the growing sophistication and frequency of cyberattacks worldwide.


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NITDA Warns of  AI-Powered DeepLoad Malware Targeting Banks, Govt Agencies

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National Information Technology Development Agency (NITDA), has raised alarm over a new artificial intelligence-powered malware known as “DeepLoad,” warning that the cyber threat is actively targeting Nigerian government agencies, financial institutions, businesses and individuals.

NITDA Warns of  AI-Powered DeepLoad Malware Targeting Banks, Govt Agencies

The agency disclosed this in a critical advisory issued through its Computer Emergency Readiness and Response Team (CERRT.NG) and shared via its official X account.

The warning comes amid a growing wave of cyber-attacks targeting Nigerian organisations, including private institutions such as banks and government agencies like the Corporate Affairs Commission (CAC).

According to NITDA, DeepLoad is an AI-enhanced malware strain designed to infiltrate systems, steal sensitive information and evade conventional antivirus detection systems.

“The malware is distributed through a social engineering technique involving fake website error,” the advisory stated.

NITDA explained that the malware spreads through deceptive website prompts that trick users into executing malicious commands on their computers.

“Once executed, DeepLoad silently installs itself, harvests stored credentials and sensitive data from major browsers, and leverages artificial intelligence to evade antivirus detection,” the agency said.

The agency further warned that one of the most dangerous features of the malware is its ability to remain active even after attempted removal.

“Critically, the malware incorporates a hidden WMI-based persistence mechanism capable of reactivating the infection up to three days after apparent removal,” it stated.

NITDA stressed that the severity of the threat requires immediate action from both organisations and individuals across the country.

“Given its severity and confirmed active targeting of Nigerian entities, all organizations and individuals must implement the protective measures outlined in this advisory immediately,” the agency added.

The agency warned that individuals, government institutions, businesses, large organisations and small enterprises are all vulnerable to the rapidly evolving cyber threat posed by DeepLoad.

According to NITDA, a successful DeepLoad infection could grant cybercriminals unauthorised access to bank accounts, mobile money services and payment cards, while also enabling the theft of passwords, documents and sensitive personal information stored on web browsers.

The agency warned that the stolen information could be exploited for identity fraud, allowing criminals to impersonate victims for financial gain.

For organisations, NITDA said infections could trigger operational disruptions requiring complete system isolation and remediation procedures. It added that attacks on government systems could compromise classified networks and pose broader national security risks.

To prevent infections, NITDA advised Nigerians never to paste commands from websites into their computers, noting that legitimate software providers do not request such actions.

The agency also cautioned users against opening suspicious files such as “Chrome Setup” or “Firefox Installer” from USB drives and advised that all external storage devices be scanned with antivirus software before use.

NITDA further recommended enabling two-factor authentication on important accounts and avoiding the storage of banking passwords directly on web browsers.

For organisations, the agency urged companies to immediately sensitise staff about the DeepLoad threat, enable PowerShell Script Block Logging across Windows systems and review browser extensions for unauthorised installations.

The advisory also recommended blocking malicious domains, including holiday-updateservice[.]com, forest-entity[.]cc and hell1-kitty[.]cc, at firewall and DNS levels.

Additionally, organisations were advised to check for hidden WMI Event Subscriptions that could allow the malware to survive standard cleanup procedures.

NITDA said institutions that suspect infections should immediately disconnect affected systems from the internet, change all passwords from clean devices, isolate compromised systems, activate incident response teams and report incidents to the agency within 72 hours as required by law.

The latest warning has added to growing concerns over cyber attacks targeting Nigeria’s financial and digital infrastructure in recent months.

In April, the Nigeria Data Protection Commission (NDPC) warned about coordinated cyber threats targeting Nigeria’s financial systems and critical digital infrastructure, urging organisations to strengthen their data protection architecture.

The warning also followed the commission’s announcement of an investigation into an alleged data breach involving Remita Payment Services, Sterling Bank and other entities.

Similarly, the Corporate Affairs Commission (CAC) temporarily shut down its website between April 17 and April 20, 2026, following reports that about 25 million documents may have been exfiltrated during a suspected cyber attack.

 


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