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With Touching Lives, Airtel Committed To Nigeria’s HCD Index

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Segun Ogunsanya, CEO, Airtel Nigeria
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Nigeria is by far the most populous country in Africa and is well endowed with natural resources; a uniqueness that gives it an edge over all other Third World countries.

However, despite these advantages, the Human Capital Development Index which measures the achievements of a country in terms quality of life shows that Nigeria still lags behind in the economic and social wellbeing of its average citizens.

There are several people in Nigeria who need help to achieve their dreams but do not find one readily available to them and it is in response to this that  Airtel has vowed to support different people across the country through its Airtel Touching Lives CSR Programme.

For Airtel, investing in social interventions is not a new development, as it has over the years been strongly committed to giving back to its host communities.

This spirit of charity is not limited to the company alone; it also permeates down the line of its entire workforce whohave at various times added to the company’s effort at bringing succor and relief to many Nigerian families through the Employee Volunteer Scheme.

The case of a five year-old boy that was born with an organ deficiency known as Hirsch sprung disorder which made him unable to carry out normal bowel activity is still fresh to mind.

His parents became distraught when they learnt that after several operations they still needed several millions to operate him.

Fearing for the life of their son, they sought help from well-meaning Nigerians.

It was however with the commitment of Airtel, through the contributions of its employees, that the boy got a lifeline and adequate funds were raised for his operation.

The case is one of the many other instances where Airtel has shown love and care and given hope to those in despair.

Through the Touching lives initiative, Airtel aims toaffect the emotional and physical needs of many more underserved Nigerians positively whilst also  providing comfort for many who have no support.

Mr. Segun Ogunsanya, managing director and chief executive officer, Airtel Nigeria, whilst speaking at the launch in Lagos said that the programme is meant to empower the underprivileged Nigerians and tackle the challenges millions of people are facing.

“At Airtel, we are passionate about the people we serve and the Nigerian society. Airtel Touching Lives provides a platform for the needy in our society to be identified, heard and also cared for,” he said.

As the tree of hope is being planted across the country through the philanthropic gesture of Airtel, families and individuals now have an opportunity to partake in the company’s benevolence.

As a leading telecommunications provider with a growing subscriber base, Airtel is aware, and inspired daily by the selflessness of Nigeria’s citizens, who daily pick up their devices to compose, broadcast, retweet and monitor efforts at bettering the lot of their fellow man, woman or child.

It is doubtful that there exists a Nigerian who has never seen, passed on or even contributed to raise medical fees for a total stranger; others have even acted on images from Twitter and rushed to donate blood in times of national urgency.

It is in line with encouraging and developing Nigerians’ innate charitable nature that Airtel has commenced the opening of dedicated channels through which Nigerians can nominate disadvantaged persons in need of special intervention.

In much the same way that Nigerians have admirably spoken out to save others using the tools of telecommunication supported by collective action, applications will be sought, collated and assessed transparently.

The stories of individuals who finally get selected from all applications received and the intervention provided by Airtel will be shared on both satellite and terrestrial TV stations as a 13-week series.

This has the primary aim of inspiring Nigerians to remain committed to the ideals of humanity that demand we all as individuals, contribute our bit towards enriching the lives of others, and by extension developing Nigeria’s Human Capital for the greater good of all.

Other significant social intervention projects on the Airtel’s front-burner includes its Adopt-a-School Programme which has been operational since 2011 and takes on the peculiar needs of schools and students across the federation.

There is also the Airtel Red Hot Promo which made a new breed of millionaires able to uplift their personal circumstances and become empoyers of labour, as well as the National Call Centre Project, to mention a few.

Indeed, Airtel is most concerned about helping individuals connect and realise their dreams even as it remains steadfast in its pursuit of being the most loved brand in the daily lives of our country’s greatest resource—ordinary Nigerians.

Femi Adeniran is head, Public Relations at Airtel

 


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Nigeria CommunicationsWeek believes that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. So since 2007, we have devoted our energy to independent reportage of technology and how they affect lives.

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Minister Claims Bandits Exploit Poor Network, Bounce Calls Off Multiple Towers

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Bosun Tijani, minister of Communications, Innovation and Digital Economy, yesterday claimed that bandits and terrorists are able to communicate and coordinate their activities with ease because they exploit gaps in the country’s telecommunications network.

Minister Claims Bandits Exploit Poor Network, Bounce Calls Off Multiple Towers

Bosun Tijani, minister of Communications, Innovation and Digital Economy,

Tijani, who spoke  Politics Today, a Channels Television’s programme, on Friday, Tijani said the criminals exploit gaps in the country’s telecommunications network.

He also claimed the bandits use advanced technology to bounce calls across multiple towers in areas with poor connectivity.

“They weren’t using the normal towers; they bounced calls off multiple towers, which is why they favor areas that are largely unconnected,” he said.

When asked about reports that unregistered or fraudulently registered SIM cards are still in use despite the Bank Verification Number (BVN) and the National Identification Number (NIN)–Subscriber Identity Module linkage policies, Tijani said the issue is technically complex and the reports are not fully verified.

“Whether it’s fact or not, I do not know where you’re getting that from, and I do not know who has evidence that there are people with unregistered SIMs,” he added.

The minister stated that the federal government is investing in telecom towers in underserved regions, upgrading the country’s communication satellites to improve coverage, and expanding fiber-optic networks to strengthen the country’s digital infrastructure.

“If our towers are not working, our satellites will work. Nigeria is the only country in West Africa with communication satellites, and we are bringing new satellites to upgrade their capabilities,” Tijani said.

He added that these initiatives aim to ensure better connectivity for Nigerians while closing loopholes that criminals exploit, thereby enhancing national security.

The minister’s comments come amid rising concerns over insecurity in several parts of the North, where banditry, kidnapping, and terrorism have escalated in recent years.

There are also reports of bandits flaunting ransom payments on social media platforms such as TikTok, raising alarm among authorities and the public


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Sophos XDR Achieves its Best-Ever Results in the MITRE ATT&CK Enterprise 2025 Evaluation

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Sophos, a global leader of innovative security solutions for defeating cyberattacks, has announced its best-ever results in the MITRE ATT&CK Enterprise 2025 Evaluation.

Sophos XDR Achieves its Best-Ever Results in the MITRE ATT&CK Enterprise 2025 Evaluation

MITRE ATT&CK Enterprise 2025 Evaluation

Sophos XDR detected 100% of adversary behaviors (sub-steps)1 across two complex attack scenarios: Scattered Spider, which Sophos X-Ops tracks as GOLD HARVEST, a financially motivated cybercriminal collective, and Mustang Panda, which Sophos X-Ops tracks as BRONZE PRESIDENT, a People’s Republic of China (PRC) espionage group.

The Scattered Spider scenario included activity across Windows, Linux, and AWS cloud environments, and the Mustang Panda scenario focused on Windows only.

Further, Sophos achieved the highest-possible “Technique”-level rating for 86 out of 90 total sub-steps in the evaluation, by generating high-fidelity detections with details on execution, impact, and adversary behavior, providing clear who, what, when, where, how, and why insights.

Sophos XDR achieved:

  • 100% detection coverage1 for all 90 adversary sub-steps across two complex attack scenarios across Windows, Linux, and AWS cloud environments
  • Highest possible (“Technique”) ratings for 86 of 90 sub-steps, demonstrating deep visibility and actionable detections
  • Highest possible (“Technique”) ratings for 61 out of 62 of sub-steps in the Scattered Spider scenario involving identity abuse, cloud exploitation, and data exfiltration

“Scattered Spider and Mustang Panda represent distinct threat profiles that challenge defenders in very different ways,” said Simon Reed, chief research and scientific officer, Sophos. “Achieving full detection coverage against both validates the accuracy and depth of Sophos’ analytics and demonstrates how the company’s AI-native XDR platform converts complex telemetry into clear, actionable intelligence, helping security teams detect, understand, and stop advanced attacks with confidence.

“Sophos’ consistently strong performance in these rigorous evaluations underscores the power and precision of our threat detection and response capabilities, and our commitment to stopping the world’s most sophisticated cyberthreats.

“Over the five years that Sophos has participated in ATT&CK Evaluations, we have continually invested in strengthening our platform, and that investment has translated into stronger results year after year – both in the evaluations, and in the security outcomes we deliver for our customers.”

These results demonstrate the power of the Sophos XDR platform to defend against sophisticated cyber threats. Every day, Sophos processes 223+ terabytes of telemetry in Sophos Central, generating 34+ million detections and automatically blocking 11+ million threats.

This scale of customer insights ensures that Sophos’ detections are being tested and improved to provide continuous protection while delivering stronger outcomes for organizations worldwide.

Understanding The Threat Actors

Sophos X-Ops has tracked GOLD HARVEST (Scattered Spider) since 2022, observing a loosely affiliated cybercriminal collective driven by both financial motives and a desire to elevate their reputations on underground forums.

Despite several arrests, operators and associates continue to launch high-profile attacks across the U.K. and U.S., at times partnering with major Russian-speaking ransomware groups.

Their sophisticated social engineering capabilities enable them to compromise even well-defended organizations, underscoring the importance of strong behavioral detections within modern security operations.

In parallel, Sophos X-Ops has monitored BRONZE PRESIDENT (Mustang Panda) for many years.

This long-running PRC espionage group conducts intelligence-led operations that align closely with priorities of China’s Ministry of State Security. Recent targeting includes activity against Tibetan communities surrounding the Dalai Lama’s 90th birthday, as well as intrusions on Thai government and military offices during periods of heightened regional tension.

BRONZE PRESIDENT remains one of the most active and persistent state-aligned threat actors operating today.

MITRE ATT&CK Evaluations are among the world’s most rigorous independent security tests.

They emulate the tactics, techniques, and procedures (TTPs) used by real-world adversaries to assess each participating vendor’s ability to detect, analyze, and articulate threats in alignment with the MITRE ATT&CK Framework.

These evaluations continually strengthen Sophos’ capabilities for the benefit of the organizations it protects. This was the seventh round of MITRE’s “Enterprise” ATT&CK Evaluation, a product-focused assessment designed to help organizations better understand how security operations solutions like Sophos EDR and Sophos XDR can help them defend against sophisticated, multi-stage attacks.

When evaluating EDR or XDR solutions, Sophos recommends reviewing MITRE ATT&CK Evaluations alongside other independent proof points.


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CBN, NCC to Launch Short Code for Swift Consumer Complaint Resolution

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Central Bank of Nigeria (CBN) on Thursday announced plans to partner with the Nigerian Communications Commission (NCC) to develop an industry-wide short code for consumers to lodge complaints with financial institutions anytime, anywhere, even without internet access.

CBN, NCC to Launch Short Code for Swift Consumer Complaint Resolution

CBN

Dr Aisha Isa-Olatinwo, CBN Director, Consumer Protection and Financial Inclusion Department, disclosed this at a virtual Consumer Protection Town Hall meeting titled “Ask the Regulator”, organised by Enhancing Financial Inclusion and Advancement (EFInA).

She said the initiative addresses challenges faced by vulnerable consumers using feature phones who often have to visit bank branches physically to report issues amid the convergence of telecom and banking services.

Isa-Olatinwo said the CBN had achieved 94 per cent month-on-month timely resolution of consumer complaints, adding that the apex bank had streamlined processes and partnered with banks to balance consumer protection with financial system stability.

An EFInA poll presented at the event revealed that 61 per cent of respondents experienced failed transactions in the past 12 months, while 26 per cent had reversals within 24 hours and 54 per cent between 24 and 48 hours.

Other complaints included six per cent for fraud, 14 per cent for hidden charges and 15 per cent for poor customer service, with 66 per cent of respondents aware of complaint escalation steps.

President of Consumer Advocacy Foundation of Nigeria (CAFON), Mrs Sola Salako-Ajulo, lamented that consumers often feel unprotected and urged introduction of fraud insurance for instant reversals, shifting the burden of proof from customers.

She said: “What is missing in our system—unlike more developed economies—is fraud insurance, where banks reverse reported fraud immediately, refund consumers, and investigate later.”

Mr Ajibade Laolu-Adewale, Chairman of Committee of e-Business Industry Heads (CeBIH), represented by Mr Adeyemi Salisu, stressed that banks must resolve disputes between acquiring and issuing banks without redirecting customers to merchants.

The short code initiative is expected to enhance financial inclusion by providing accessible redress mechanisms in Nigeria’s evolving digital payment ecosystem.


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