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World Consumer Rights Day: QNET Reiterates Commitment to Consumer Rights Protection & Advocacy

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Mr. Biram Fall, QNET’s Regional General Manager (RGM
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QNET, a renowned global entity in the lifestyle and wellness direct-selling sector, has reaffirmed its commitment to protection of consumer rights.

Mr. Biram Fall, QNET’s Regional General Manager (RGM

Mr. Biram Fall, QNET’s Regional General Manager (RGM)

Biram Fall, QNET’s Regional Manager for Sub-Saharan Africa, who was represented by Nana Quartey, QNET’s Senior Regional Legal Counsel for Sub Sahara Africa, reiterated this commitment while speaking at a consumer rights conference and exhibition held on Friday, at Eko Hotels and Suites, Victoria Island, Lagos.

The Conference organised by Lagos State Consumer Protection Agency (LASCOPA) in collaboration with QNET was in commemoration of this year’s world Consumer Rights Day and was Themed: “Fair And Responsible AI for Consumers.”

Speaking at the event, Mr.Fall reassured its customers of the company’s commitment in ensuring that their rights are protected as well as building and promoting culture of transparency.

According to him, “At QNET, we are deeply committed to protecting the rights of our customers and promoting a culture of transparency, integrity, and trust.

“Through initiatives such as educational campaigns and awareness programs, we strive to empower consumers with the information they need to navigate the marketplace confidently.

“We also recently launched two campaigns, the social awareness campaign and the Say No Campaign. These campaigns perfectly reflect QNET’s commitment to transparency, integrity, and consumer empowerment.

In order to ensure that their consumers rights are protected, Mr. Fall stated that they recently introduced and implemented a robust grievance redressal mechanism to help address customer concerns promptly and effectively.

“In response to the prevalence of fraud cases misusing our brand name, a comprehensive fraud-proofing strategy has been implemented to ensure our integrity.

“These include proactive steps, such as the Electronic Know Your Customer (eKYC) initiative wherein every promoter of our products must verify their identity in our system with a government issued ID.

“We also publish warnings and notices on our corporate website and blog to enhance security and disseminate crucial information.

“In addition to these, we have launched a dedicated Complaint Mechanism (via email and WhatsApp) that provides avenues for our customers and promoters to engage with us on matters that affect their rights.

“These collective efforts underscore our dedication to creating a secure business environment for our customers and at the same time, collaborate with the authorities in holding fraudsters accountable,” he added.

Speaking earlier, Gov. Babajide Sanwo-Olu, of Lagos State assured stakeholders that his administration would continue to create an enabling environment that promotes fair competition, protects consumer rights, and supports the development of small and medium-sized enterprises.

The governor said mutual understanding between consumers and producers underscored the symbiotic and interdependent relationship that existed between the two entities within any economy.

He, therefore, urged consumers and producers to foster an enduring partnership, rather than relationships that could impede sustainable growth and development in the economic value chain.

According to him, the call is necessary because it reflects a broader acknowledgment of the interconnectedness of economic actors and the need for harmonious interactions to address challenges, innovate, and adapt to changing market dynamics.

“Consumers and producers are not adversaries but rather partners in a complex economic ecosystem.

“While consumers rely on producers to supply goods and services, producers, in turn, depend on consumer demand to drive their businesses forward,” he said.

Mr Afolabi Solebo, General Manager LASCOPA, in his welcome address, said that developers and companies must prioritize ethical considerations in ensuring that AI benefits the society as a whole.

Solebo noted that responsible AI involved transparency and accountability,

According to him, consumers deserve to know how their data is being used and have the right to understand the decisions made by AI systems.


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Ugo Onwuaso is an ICT enthusiast. He believes technology should be used for general good. He holds a Master of Public Administration (MPA) degree from the Lagos state University. Dear Reader, Your support matters. But we believe that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. That is why, we have devoted our energy to independent reportage of technology and finance and how they affect lives. Our incisive and analytical view of how technology news affects the daily life help individuals and organizations make up their minds. Quality journalism costs money. Today, we're asking that you support us to do more. Kindly support our effort to deliver technology and finance journalism to everyone in the world. Donate as little as N1,000. Bank transfers can be made to: UBA Plc 1017156876 Communication Week Media Ltd

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NCC Gives Amazon’s Kuiper, BeetleSat Nod to Provide Satellite Broadband Services in Nigeria

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Nigerian Communications Commission (NCC) has granted seven-year satellite operating permits to Amazon’s Project Kuiper and BeetleSat, according to the office of the special adviser on social media to the president.

NCC Gives Amazon’s Kuiper, BeetleSat Nod to Provide Satellite Broadband Services in Nigeria

In a post on X, the office said the licences will enable the companies to provide “non-geostationary satellite broadband services in Nigeria from 2026”.

“Issued by the Nigerian Communications Commission, the licences signal a major push to expand internet access, boost competition with providers like Starlink, and improve connectivity, especially in underserved and remote areas across Africa’s largest telecom market,” the office said.

Information available on the NCC’s website shows that the licences will be valid from February 28, 2026, to February 28, 2033.

The commission said the operators were granted Ka-Band spectrum for their frequency band operations.

According to NCC, Amazon’s Project Kuiper received a landing permit for its satellite constellation space segment of up to 3,236 satellites, which will beam broadband signals over Nigerian territory from 2026.

“This landing permit has been issued to NSL for the Beetlesat-1 Constellation Space Segment of 264 Satellites to beam their signals over Nigerian Territory from 2026,” the NCC said.

The commission also granted a permit to Satelio IoT Services.

The approval, which covers S-band operations, is said to be valid from February 28, 2024, to February 28, 2030.

According to the NCC, the landing permit allows Satelio’s constellation space segment of 491 satellites to beam signals over Nigeria, adding that Satelio has so far launched only one satellite.

The commission added that the approvals are in line with global best practices.


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NCC Unveils Spectrum Roadmap to Power Nigeria’s $1tr Digital Economy

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As part of efforts to strengthen Nigeria’s digital infrastructure and accelerate the country’s push towards a $1 trillion digital economy, the Nigerian Communications Commission (NCC) has unveiled a new Spectrum Roadmap for 2026–2030, alongside draft guidelines for opening the lower 6GHz and 60GHz bands.

Stakeholders in the telecommunications sector on Monday converged in Abuja for the Consultative Forum on the Spectrum Roadmap 2026–2030 and the Guidelines for Opening the Lower 6GHz and 60GHz Bands, where the Commission presented the proposed policy frameworks and sought industry input.

Speaking at the Forum, the Executive Vice Chairman (EVC) and Chief Executive Officer of the NCC, Dr Aminu Maida, described spectrum as an invisible but indispensable national resource that powers mobile communications, broadband networks, satellite services, financial platforms and smart technologies across the country.

Represented by the Head of Spectrum Administration, Engr Atiku Lawal, the EVC said rising demand driven by data-intensive applications, cloud services, artificial intelligence and the Internet of Things has made forward-looking spectrum planning inevitable.

“The Spectrum Roadmap 2026–2030 is about creating a transparent, predictable and enabling regulatory environment that supports investment, encourages innovation, expands access and improves service quality for all Nigerians,” Maida said.

He explained that the roadmap is designed to give industry players confidence to invest and the flexibility to innovate, while ensuring that Nigeria’s digital growth remains inclusive, sustainable and aligned with national development priorities.

On the draft guidelines, Maida said the proposed opening of the lower 6GHz band for Wi-Fi 6 and the 60GHz licence-exempt band for multi-gigabit wireless systems marks a bold step towards expanding spectrum available for unlicensed use.

“These bands will significantly expand the spectrum available for high-speed, affordable and reliable connectivity, enabling faster Wi-Fi and innovative services across homes, schools, businesses, healthcare facilities and public spaces,” he noted.

The EVC added that with Wi-Fi carrying a large share of global internet traffic, opening the new bands would help Nigeria prepare for future data demands, not only on mobile networks but also across campuses, enterprises and public infrastructure.

Linking the initiative to national policy, he said the roadmap and guidelines support the Federal Government’s Renewed Hope Agenda and President Bola Ahmed Tinubu’s ambition of building a $1 trillion digital economy by 2030.

In a keynote address delivered by the Executive Commissioner, Technical Services, Engr Abraham Oshadami, he said the engagement reaffirmed the Commission’s commitment to ensuring that spectrum resources benefit every community.

Represented by the Head of Fixed Networks and Converged Services at the NCC, Engr Gidado Maigana, Oshadami described spectrum as the backbone of Nigeria’s digital economy and a scarce national asset that must be managed with transparency, prudence and collaboration.

“The way we plan, assign and regulate spectrum will determine our ability to achieve national targets, stimulate innovation and strengthen global competitiveness,” Oshadami stated.

While acknowledging progress in mobile broadband penetration, 5G deployment and quality of service, he warned that rising data demand from fixed wireless access, real-time applications and emerging technologies requires deliberate and forward-looking planning.

He said the Spectrum Roadmap 2026–2030 provides clarity, predictability and transparency, while aligning spectrum management with national priorities such as bridging the digital divide, enhancing quality of experience, promoting innovation and encouraging market-driven investment.

On the opening of the lower 6GHz and 60GHz bands, Oshadami said the move would help ease congestion on existing Wi-Fi bands, with the lower 6GHz offering wider channels and higher data rates, and the 60GHz band enabling multi-gigabit wireless connectivity for advanced use cases.

According to him, the draft guidelines clearly outline deployment scenarios, power limits, interference mitigation measures and compliance frameworks to ensure efficient and safe use of the bands.

Both speakers stressed that the success of the proposed frameworks would depend on sustained collaboration with industry stakeholders, noting that feedback from the consultative process would shape the final policies.

“The decisions we make today will shape Nigeria’s digital trajectory for years to come,” Oshadami remarked.

 


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Sophos Unveils Workspace Protection for Hybrid Workforce and AI Risks

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Sophos, a global leader of innovative security solutions for defeating cyberattacks, today announced Sophos Workspace Protection, expanding its portfolio to help organizations secure hybrid work and govern the use of emerging technologies, including AI.

Sophos Unveils Workspace Protection for Hybrid Workforce and AI Risks

Sophos

Built around the Sophos Protected Browser, powered by Island, the solution enables organizations to protect applications, data, users, and guests wherever work takes place, while providing a unified approach to securing the modern workspace.

Rethinking Security for Hybrid Work

Traditional approaches to securing hybrid work, including deploying multiple cloud-delivered SASE and SSE solutions, often require significant infrastructure, specialized expertise, and ongoing operational overhead to deploy and manage.

These models can increase cost and complexity while still leaving gaps in visibility and control where modern work now happens.

Sophos Workspace Protection takes a different approach by securing the workspace directly, eliminating the need to backhaul traffic through centralized infrastructure.

This reduces the operational burden and cost while enabling protections that follow users, applications, their internet usage, and their data wherever they work, providing organizations at all stages of security maturity with a simpler way to secure hybrid work without added complexity.

At the core of Sophos Workspace Protection is the Sophos Protected Browser, powered by Island and purpose-built to seamlessly integrate with the Sophos Central platform.

With 85% of the modern workday now taking place in a web browser, the Sophos Protected Browser was developed to address security needs where modern work happens.

It provides organizations with visibility and control at the workspace level, helping them protect sensitive data, manage application access, and enforce policy directly within the browser.

By embedding security controls into a familiar user experience, Sophos Workspace Protection enables organizations to secure work across corporate and remote environments without disrupting productivity.

“Security teams are increasingly impacted by complexity, especially as hybrid work, SaaS adoption, and AI tools continue to expand the workspace,” said Mike Jude, Research Director at IDC. “Sophos Workspace Protection reflects a pragmatic shift in the market, delivering core SASE and SSE outcomes through an integrated, endpoint‑ and browser‑centric approach that simplifies deployment, reduces operational overhead, and helps organizations govern application and AI use without adding another layer of infrastructure.”

Governing Shadow IT and Shadow AI

As emerging technologies, including generative AI, become part of everyday workflows, organizations are increasingly challenged to understand how these tools are being used and what data is being shared through them. Recent research shows that more than half of employees worldwide now use AI tools at work, often before formal policies or controls are established, increasing risks associated with Shadow IT and Shadow AI.

By providing visibility and control at the workspace level, Sophos Workspace Protection helps organizations assess risk, enforce policy, and govern the safe use of emerging technologies across the hybrid workforce.

What’s Included in Sophos Workspace Protection

Sophos Workspace Protection is delivered as a flexible set of integrated components that organizations can deploy together or individually based on their security and operational requirements. The following components make up the Workspace Protection suite:

·       Sophos Protected Browser: a Chromium-based secure enterprise browser, powered by Island, that provides controls over application usage, local data handling, and web filtering. It also integrates Sophos ZTNA for access to private web applications and supports SSH and RDP access for remote administration.

·       Sophos ZTNA: a Zero Trust Network Access (ZTNA) component that provides secure, posture-based access to private applications by allowing only authorized users and compliant devices to connect while keeping applications hidden from the internet.

·       Sophos DNS Protection: a cloud-delivered DNS security service that organizations can deploy to individual Windows endpoints as part of Workspace Protection. It provides an additional layer of web and phishing protection by blocking malicious or unwanted domains.

·       Email Monitoring System: an email security add-on deployed alongside Google or Microsoft email services that monitors email traffic and provides additional detection of unwanted or malicious messages, including phishing.

Together, these components enable several key benefits and use cases for organizations securing modern, hybrid work environments.

 “Sophos has long protected remote and hybrid workers with industry-leading endpoint and network security, but today’s work environments demand stronger governance of apps and data,” said Joe Levy, CEO of Sophos. “Many SASE and SSE solutions add complexity and operational overhead while still leaving gaps in visibility and control. By combining Island’s enterprise browser technology with Sophos’ security capabilities and the Sophos Central platform, we are helping organizations govern AI use, protect critical data, and secure hybrid workforces with a solution that is easier to deploy and manage.”

“Hybrid work shouldn’t mean tradeoffs between security and productivity,” said Mike Fey, co-founder and CEO of Island. “Island protects data, secures application access, and helps organizations safely embrace AI, all through the browser people already use. Integrating with the Sophos Central platform lets customers do that with less complexity and more confidence.”    

Key Benefits for Organizations

Sophos Workspace Protection helps organizations secure distributed and hybrid workers, govern the use of emerging tools and services, including AI, and support fast, flexible access for contractors and partners. The solution also strengthens defenses against phishing, browser-based threats, and other attacks that target users in the modern workspace.

Sophos customers and partners will gain access to Sophos Workspace Protection starting in February 2026. For more information, go to https://www.sophos.com/workspace.

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