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Xenophobia: Nigerian Returnees from South Africa Recount Ordeal, Laud Air Peace, Others

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By Taofik Bankole,

When Air Peace announced early last week that it was willing to help bring back Nigerians who were caught in the middle of xenophobic attacks in South Africa, at least 600 people were said to have indicated their desire to return to their fatherland to start afresh.

Attention had been drawn to another round of xenophobic attacks on foreigners, particularly Nigerians and their places of business in the South, about two weeks ago when photos and videos of purported attacks were shared online, forcing the public to cry out to the Nigerian government for urgent action. The reports at the time had also sparked attacks on businesses in Nigeria believed to be owned by South Africans.

On the back of the outrage, Air Peace airline had offered a free service to fly distressed Nigerians back to their home country and that pledge was fulfilled days after.

On Thursday, it was confirmed that 187 Nigerians had returned to the country on Wednesday night and were received by authorities of Nigeria’s Diaspora Commission, the office of Mrs Abike Dabiri-Erewa.

Many of the returnees were grateful and expressed joy to be able to see the country they can proudly call home again, even if it means a fresh start for their lives.

At least 319 Nigerians are still expected to be evacuated from South Africa on Tuesday, according to the office of the minister of foreign affairs.

Those who have returned have now been able to reconnect with their families, but the ordeal in South Africa is not one they’ll forget in a hurry.

“It wasn’t a pretty experience. I have not had that much fear since I left Nigeria few years ago in search of better opportunities,” one of the returnees who sought anonymity, told Neusroom on Saturday afternoon.

But after reuniting with his family, the returnee says he now looks forward to building his life again.

“I now have to pick up the pieces and start all over again,” he says.

For many of the returnees, having to pick up the pieces and start all over after losing so much is daunting, and this was echoed by Segun, who tells Neusroom he was able to reunite with his family after benefiting from MTN’s donation of free data and cash sum to the returnees.

“It’s not easy at all, especially when you’re losing a lot of property to a place you can’t even get it back. Obviously, it’s painful and hurtful but you just have to move on and start over,” he adds.

Segun prays the government to further provide opportunities for not just the affected returnees, but for Nigerians as a whole.

“This is Lagos where you just have to keep your head up,” he says of his determination to get his life back on track.

Dabiri-Erewa has said that more Nigerians are expected to make the short trip back home in the coming days but like Segun, Benjamin is desperately hoping that President Buhari’s government has more plans to fully integrate the returnees into society by providing jobs that they can do to put food on their table.

Benjamin, who has now found home with his sister in Lagos, says but for the free flight back to Nigeria and cash reward, he is practically left with nothing.

“Before I left South Africa, my home was perfect. Now that I’m here, everything is bad. Very bad. I don’t think I can cope, I can’t. It’s just too bad. I can’t go back to South Africa now, it’s the way forward I’m looking for,” he laments.

Though many of these returnees have been left to rue their luck and count their losses, many others are just grateful to have returned alive. To this set, there’s no better time to hold on firmly to the cliche saying, ‘when there’s life, there’s hope’.

“We just thank God,” another returnee, a woman who pleaded anonymity, says of her belief to bounce back.

Nigeria’s minister of foreign affairs, Geoffrey Onyeama had said over a week ago that the government has made its demands clear to the South African government on its expectations on compensation for affected persons, and the returnees would hope that these demands are met in no time.

“We have registered our strong protest to the government of South Africa. But most importantly, we have put forward to the South African government what we think will make a big difference: one with regard to compensation with those who have suffered loss and most importantly, a security proposal that we believe will safeguard the security of Nigerians in the future,” Onyeama said.

While the government works to resolve the issues with the South African government, authorities have advised Nigerians to refrain from attacking the purported South African-owned businesses in the country, as the livelihoods of thousands of citizens are dependent on their employment at those companies.


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Ugo Onwuaso is an ICT enthusiast. He believes technology should be used for general good. He holds a Master of Public Administration (MPA) degree from the Lagos state University. Dear Reader, Your support matters. But we believe that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. That is why, we have devoted our energy to independent reportage of technology and finance and how they affect lives. Our incisive and analytical view of how technology news affects the daily life help individuals and organizations make up their minds. Quality journalism costs money. Today, we're asking that you support us to do more. Kindly support our effort to deliver technology and finance journalism to everyone in the world. Donate as little as N1,000. Bank transfers can be made to: UBA Plc 1017156876 Communication Week Media Ltd

General News

FCCPC Bans Lagos ‘No Refund’ Policy, Vows Fines and Shutdowns for Traders

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Federal Competition and Consumer Protection Commission (FCCPC) has warned Lagos traders against enforcing the unlawful “no return, no refund” policy, declaring it illegal under the Federal Competition and Consumer Protection Act (FCCPA) 2018.

FCCPC Bans Lagos 'No Refund' Policy, Vows Fines and Shutdowns for Traders

FCCPC

Dr Olubunmi Otti, FCCPC Southwest Zonal Coordinator, issued the directive during the inauguration of new executives of the Phone and Allied Products Dealers Association (PAPDA) on Wednesday, stressing consumer education as the strongest defence against market exploitation.

“There is no such thing as ‘no return, no refund’. If a product does not fulfil its intended purpose, the consumer has the right to return it,” Otti declared, adding the commission mediates complaints for refunds, replacements, or exchanges.

Non-compliant businesses face fines, product withdrawals, seizures, prosecutions, or shutdowns. Otti noted thousands of monthly complaints via the FCCPC portal in the Southwest alone, with sensitisation expanding to Alaba Market and Trade Fair Complex.

She urged consumers: “When your rights are violated, do not just say, ‘You give it to God.’ Bring your complaints to the FCCPC. The law empowers us to protect you,” while calling for traders’ collective responsibility to ensure quality products and services.


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AfDB Approves €6.5m for Tech Startups

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African Development Bank Group (AfDB) has approved a €6.5 million investment in the Saviu II venture capital fund to boost technology start-ups across Francophone West and Central Africa.

AfDB Approves €6.5m for Tech Startups

The Bank Group will contribute €4.5 million as equity investment and an additional €2 million as a first-loss hedging tranche on behalf of the European Commission under the Boost Africa Programme.

The investment is expected to strengthen early-stage financing for innovative businesses with strong technological and digital components, particularly in French-speaking countries.

Saviu II, the second investment vehicle managed by Saviu Partners, plans to invest between €500,000 and €3 million in about 20 seed-stage or early institutional fundraising start-ups. The fund will primarily target B2B technology-oriented companies with scalable models.

At least 60 per cent of the fund’s commitments will focus on French-speaking countries in West and Central Africa, including Côte d’Ivoire, Cameroon, Benin, Senegal, Togo, Burkina Faso and Mali.

The fund may also co-invest in promising East African technology firms seeking expansion into Francophone markets.

In addition, Saviu II will dedicate a special funding envelope for pre-seed investments, mainly through minority equity stakes, often in collaboration with incubators, venture studios and other ecosystem partners.

Industry observers say the AfDB’s backing is expected to de-risk early-stage investment and crowd in more private capital into Africa’s growing digital economy.

Saviu Partners previously launched Saviu I in 2018 with a capitalization of €10 million.

The first fund invested in 12 start-ups, mainly based in French-speaking West Africa, offering not just funding but hands-on support in business development, recruitment, international expansion and fundraising.


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NERC Orders DisCos to Refund ₦20.33Bn Meter Costs to Customers

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Nigerian Electricity Regulatory Commission (NERC) has ruled in favor of electricity consumers, directing distribution companies (DisCos) to refund ₦20.33 billion in outstanding costs for meters bought under the Meter Asset Provider (MAP) framework.

NERC Orders DisCos to Refund ₦20.33bn Meter Costs to Customers

NERC

Signed on February 27, 2026, by  Musiliu Oseni, chairman,NERC and Dafe Akpeneye, commissioner  Order No. NERC/2026/025 amends a 2023 directive.

It requires DisCos to disburse the funds via energy credits over 12 months starting March 1, 2026, addressing years of slow refunds.

As of December 31, 2025, DisCos owed this amount due to delays in reimbursing prepaid customers who funded their own meters.

DisCos must automate credits for the full MAP meter cost upon activation, disbursed monthly over 120 months based on the customer’s tariff—credits cannot offset legacy debts.

Prepaid customers will receive a monthly token by the 4th day equivalent to the reimbursement value; for arrears, they’ll get two tokens per month.

Postpaid customers will see a distinct credit line on bills subtracted from totals, with two line items monthly for arrears.

NERC mandates monthly reports on reimbursement values using an approved template, plus dedicated email channels for complaints with resolution status included.

The order aims to end delays, improve notifications, and boost sector trust. DisCos must accelerate arrears recovery over 12 months without further excuses.

This follows NERC’s February 2026 compliance review, amid ongoing power sector challenges highlighted by Power Minister Adebayo Adelabu.


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