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Xerox, IBM, Others Top as E-Discovery Market Edges to $22Bn

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E-Discovery Market by solution-legal hold, early case assessment, data processing, data production), service; consulting, implementation, training & support, managed), deployment type (cloud, on-premises), and Vertical – Global Forecast to 2021″, shows the market is estimated to grow from USD 7.89 billion in 2016 to USD 22.62 Billion by 2021, at a Compound Annual Growth Rate (CAGR) of 23.4% from 2016 to 2021.

The major forces driving this market include focus on decreasing operational budget of legal departments, global increase in litigations, stringent compliance with policies and regulations worldwide, increase in mobile device penetration and usage.

The major vendors in the E-Discovery Market are: Xerox Corporation (U.S.); Hewlett Packard Enterprise (U.S.); IBM (U.S.); FTI Technology (U.S.) and kCura (U.S.).

E-Discovery solutions and services empower organizations to streamline their business processes.

The solutions facilitate organizations to obtain, secure, search, and process any electronic data effectively and efficiently.

E-Discovery solutions and services are used across diverse industrial verticals such as government, legal sector, Banking, Financial Services, and Insurance (BFSI), healthcare, IT & telecom, energy & utilities, travel & hospitality, transportation & logistics, media & entertainment, and other industries such as retail, manufacturing, and education sector.

The managed services segment is expected to witness the fastest CAGR during the forecast period from 2016 to 2021, owing to organizations’ focus on decreasing costs associated with E-Discovery document storage infrastructure maintenance.

With the help of managed services, users become free from establishing and maintaining infrastructure, uncertainty over compliance adherence, and developing scalable and capable technologies for E-Discovery use, owing to which, this service type has the highest adoption rate.

The cloud deployment type is expected to grow at the highest CAGR during the forecast period; the cloud deployment type is also projected to witness the highest demand due to increased cost reduction as compared to on-premises solution deployment, as cloud E-Discovery solutions help customers to maintain a conservative legal department budget by slashing costs associated with data storage infrastructure maintenance.

The government vertical is expected to have the largest market share in the global E-Discovery market in 2016, as this industry essentially stores and deals with large volumes of critical citizen and commercial data residing across different agencies.

The rise of the digital age has forced increased demand for secure storage as well as transparent communication of information, resulting in rising adoption of effective E-Discovery solutions and services in this industry globally. IT and telecom accounted for the highest CAGR for the period of 2016–2021.

The global market has been segmented on the basis of regions into North America, Europe, Asia-Pacific (APAC), Middle East and Africa (MEA), and Latin America to provide a region-specific analysis in the report.

The North American region is expected to be the largest revenue generating region for E-Discovery solution and service providers in 2016. This is mainly because there is high focus on innovations obtained from research & development and technology adoption, especially in the developed economies of North America.

The APAC region is expected to be the fastest growing region in the E-Discovery market. This growth will be driven by potential growth opportunities, as social media has been emerging as a potentially relevant source of information in litigation discovery, which is producing huge amounts of data and electronic evidence, used in E-Discovery.

 


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E-Business

Galaxy Backbone Celebrates the Federal Government’s Paperless Civil Service Milestone

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Galaxy Backbone (GBB) aligns with and celebrates the successful announcement by the Office of the Head of the Civil Service of the Federation on the achievement of a Paperless Civil Service, a significant milestone in Nigeria’s public sector reform and digital transformation agenda.

The milestone was formally highlighted at a press briefing led by the Head of the Civil Service of the Federation, Mrs. Didi Esther Walson-Jack, who commended Galaxy Backbone for its sustained support and contribution throughout the implementation of the programme.

GBB has played a critical role in enabling this transition by providing secure, scalable, and shared digital infrastructure that supports the digitisation of government processes across Ministries, Departments and Agencies (MDAs). Through the 1Government Cloud, MDAs have been empowered to migrate from paper-based workflows to digital platforms, improving efficiency, collaboration, data security, and service delivery across the Federal Civil Service.

In addition, GovMail, GBB’s secure government email platform, has strengthened official communication, enhanced records management, and reinforced cybersecurity standards—key pillars in sustaining a paperless operating environment.

Galaxy Backbone acknowledges the collective efforts of the Office of the Head of the Civil Service of the Federation, Permanent Secretaries, Directors of ICT, consultants, partners, and dedicated public servants whose commitment and collaboration ensured the smooth delivery of this initiative.

The Managing Director/Chief Executive Officer of Galaxy Backbone, Prof. Ibrahim Adeyanju, was represented at the press briefing by Akintayo Bamisaye, Acting Group Head, Research, Digital Innovation and Skills Department (RDIS).

GBB describes the achievement as a strong close to 2025 and reaffirms its commitment to supporting the Federal Government in building a modern, efficient, and digitally enabled public service.


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Jumia CEO says Black Friday Signals Nigeria’s E-Commerce Maturity

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At the close of 2025, Temidayo Ojo, the CEO of Jumia Nigeria, reflected on a year-end shopping season that points to the growing maturity of the country’s e-commerce market. “Black Friday is no longer a single, short-lived spike in activity,” he said.

“It has become a familiar, anticipated moment in the retail calendar, where consumers shop deliberately and with confidence.”

Preliminary KPIs for the two months ended November 30, 2025, show strong year-on-year growth in both orders and Gross Merchandise Value (GMV), with GMV growth outpacing order growth. This indicates that customers are placing fuller, more considered baskets rather than shopping in fragmented transactions. Nigeria ranked among Jumia Group’s better-performing markets, with engagement remaining steady throughout the Black Friday period rather than spiking briefly and tapering off.

A key factor behind this performance is the growing familiarity of consumers with online shopping. Customers are increasingly leveraging platform features such as saved carts, brand stores, and price comparison tools to plan purchases in advance. This trend suggests that digital commerce is becoming embedded in everyday habits rather than being viewed as a one-off event.

Ojo also highlighted the role of Jumia’s JForce network in connecting digital commerce to local communities. “Our agents are critical to ensuring that customers across Nigeria, including secondary cities and smaller communities, have access to variety, consistent pricing, and reliable delivery,” he said. “During peak periods like Black Friday, JForce agents can respond faster, serve more customers efficiently, and build stronger local relationships. This isn’t just a distribution channel—it’s a pathway to sustainable income and inclusion.”

Reflecting on the overall performance, the CEO concluded: “What we’re seeing this year-end is steady engagement across categories, stronger consumer confidence, and partners like our JForce agents benefiting from increased activity.

“It confirms that Nigeria’s e-commerce ecosystem is maturing, growing in a more structured and resilient way. As the December Holiday Sale continues, we expect these patterns of familiarity, trust, and participation to sustain momentum and drive both commerce and community impact across the country.”


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Galaxy Backbone Tops FG’s Website Performance Ranking

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Galaxy Backbone Limited (GBB) has been ranked first overall in the 2025 Federal Government Website Performance Scorecard.

Galaxy Backbone Tops FG's Website Performance Ranking

This is a landmark achievement for Nigeria’s digital economy.

The ranking, conducted by the Bureau of Public Service Reforms (BPSR), is the definitive benchmark for digital excellence and transparency across all Ministries, Departments, and Agencies (MDAs).

Professor Ibrahim Adepoju Adeyanju, managing director and CEO of Galaxy Backbone, received the award during a ceremony in Abuja.

He described the feat as a validation of the agency’s“Nigeria First”data sovereignty strategy and its relentless pursuit of service excellence.

This recognition comes as the Federal Government intensifies its push to achieve a fully paperless civil service by December 31, 2025.

GBB has been the primary architect of this transition through its 1Gov Enterprise Content Management (ECM) platform, which now hosts the operations of almost all federal MDAs.

The award adds to a growing list of accolades for Galaxy Backbone in 2025, following its recent win of the “International Standard Excellence Award for Best IT Service Provider.”

As the central hub for government shared services, GBB’s performance serves as a blueprint for other agencies currently undergoing digital transformation.

With its expanded fiber-optic backbone now covering over 13 states and its secure cloud solutions, Galaxy Backbone remains the cornerstone of Nigeria’s vision to become a leading digital nation by the end of the decade.

 


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