Connect with us

News

Zain’s Loyalty ‘Rewardz’ Programme Pulls 1.5 Million Nigerians

Published

on

Kindly share this post

Over 1.5 million customers have enrolled for the Zain Nigeria Loyalty Rewardz Programme barely three months after it was launched by the telecommunications company.
 
Customers who have joined the Rewardz programme have accumulated over N80 million worth of ‘rewardz’ points which can be redeemed immediately from the Zain’s Rewards list of prizes.

Those who have attained the Silver and Gold membership status in the Rewardz scheme programme are now enjoying special discount rates at select Zain ‘Rewardz’ Points such as Marcopolo, Victoria Island, Lagos and the VIP Lounge of the Murtala Mohammed International Airport, Lagos and other fantastic locations in other parts of Nigeria. While some other customers are swapping their points for instant airtime reward.

The points gathered in the Zain Rewardz Scheme also allow customers redeem other prizes, including: return tickets to Dubai, the United Arab Emirate, a weekend in Obudu Cattle Ranch in Cross Rivers, Plasma Televisions, refrigerators, airline tickets, iPods, among others.

The points also give users an opportunity to enjoy special discounts and privileges such as 30% discount on accommodation at the Federal Palace Hotel, Victoria Island; access to Airport VIP Lounge and priority check-in at the international wing of Murtala Mohammed Airport; enjoy discounts at exclusive restaurants and receive first-class priority service at all Zain Shops, amongst other benefits.

Shamel Hanafi, Zain’s chief commercial officer while speaking on the success of the scheme, said the loyalty scheme programme was created to reward customers for their loyalty to the Zain network.

Advertisement

Shamel explained that “beyond providing telecommunications service to our customers, we seek creative ways to delight them and the Rewardz programme is not just an industry first, but it is unique and designed to give the customer reason to believe in us.”

He urged customers who have not signed up for the offer to do so by texting REWARDZ to 797 or ‘yes’ to 797 as they also stand to reap immense benefits from the on-going Zain Talk for Love promo.

Zain customers who choose to participate in the scheme can earn points by using airtime through voice calls, SMS (short message services) or data download/upload. The prizes to be redeemed by customers are determined by the number of points earned.

For every N10.00 spent on any Zain service, a customer earns a REWARDZ Point. Usually the points will be added after 24 hours. The number of REWARDZ Points earned can be verified by sending an SMS containing the word: POINTS to 797 or by dialling *141*797*2#.

Under the terms of the programme, customers can choose to accumulate “REWARDZ Points” and “Level Points” and therefore, redeem big tangible rewards.

Advertisement

To redeem any item in the ‘Zain Rewardz Catalogue’, customers are required to SMS “RD” followed by space, then, “PRODUCT CODE” of the item(s) of choice to 797” e.g. send RD 0000 to 797.

Customers who redeem non-GSM items will receive “Voucher codes” via SMS which they can present at designated Zain ‘Rewardz Partner Stores’ to receive their item of choice. All vouchers are valid for up to six months.

On the other hand, Zain will send SMS to customers who redeem GSM related items such as airtime, SMS and data bundle, confirming the transaction and their phone number would be credited directly with the right amount of airtime redeemed.

Registered customers are classified into Bronze, Silver and Gold categories depending on the number of points (‘Level Points’) they have earned or accumulated.

By default, all newly registered customers are placed in the Bronze category and can move to other categories as they use more airtime. Level point of 3000 will earn the customer a Silver card while 6000 points is required to reach the Gold category. 

Advertisement

Silver and Gold Card carriers get additional 20% and 50% extra on all REWARDZ Points and can confirm their Level Points by sending ‘LEVEL to 797 or by dialling *141*797*3#’.

To enjoy discounts and privileges at all Rewardz Points, eligible customers will be required to present their Silver or Gold membership cards and another valid means of personal identification.

The programme which is both a loyalty plan and reward scheme is open to both pre-paid and post-paid customers.

 

Advertisement

Kindly share this post

Nigeria CommunicationsWeek believes that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. So since 2007, we have devoted our energy to independent reportage of technology and how they affect lives.

Continue Reading
Advertisement
Comments

News

Police Busts Syndicate Who Allegedly Stole N3Bn from Financial Institution

Published

on

Kindly share this post

Police Special Fraud Unit (PSFU), Ikoyi, Lagos, said its operatives have busted a syndicate who used Point of Sale (POS) terminals and other technological tools to gain access to financial institution’s database to steal more than N3 billion.

Police Busts Syndicate Who Allegedly Stole N3Bn from Financial Institution

Police did not name the financial institution where the money was stolen but DSP Ovie Ewhubare, spokesperson for the Unit,  in a statement Friday, said that while a member of the syndicate has been arrested, other remained at large.

The PSFU spokesperson said the suspect was apprehended following an extensive investigation into a sophisticated cyber intrusion targeting a financial institution.

“The members of the syndicate allegedly used Point of Sale (POS) terminals and other technological tools to gain unauthorised access to the financial institution’s database.

“The breach enabled the suspects to initiate fraudulent transactions worth more than N3 billion,’’ he said.

Advertisement

According to him, investigations reveal that the proceeds of the alleged fraud are quickly laundered through multiple bank accounts in an attempt to conceal the source and movement of the funds.

The spokesperson said that the detectives deployed advanced digital forensic techniques and financial analysis to trace the transactions, identify members of the syndicate and recover key evidence to support prosecution.

Ewhubare said that Mr Eloho Okpoiakpo, commissioner of Police in charge of the PSFU, commended the investigating team for its professionalism in uncovering the alleged fraud.Law Enforcement

He said that Okpoiakpo directed the detectives to intensify efforts to apprehend other fleeing members of the syndicate, assuring that every effort would be made to bring all those involved to justice.

 

Advertisement

Kindly share this post
Continue Reading

News

Study Reveals How Moniepoint is Powering Nigeria’s $11Bn Food Service Sector

Published

on

Kindly share this post

A new case study by Moniepoint Inc., Africa’s all-in-one financial ecosystem platform for individuals, businesses and their customers, traces four decades of Nigeria’s food service industry and reveals how the sector’s most persistent payment problems, that include settlement delays, unreliable confirmation, unchecked theft and inaccessible credit have been resolved by real-time digital infrastructure, turning food commerce into an $11.09 billion market in 2025.

The sector has undergone a massive structural shift marked by food-delivery super-apps, as well as a new generation of cloud kitchens operating without a single dining chair, with the food service industry poised to experience unprecedented growth as the Nigerian market is projected to reach $19.31 billion by 2030, growing at 11.73% annually.

The study traces the industry’s roots from the UAC-owned Kingsway Rendezvous of 1973 and the 1986 launch of Mr Bigg’s, through the rise of Chicken Republic and other quick-service chains, to the present day, where food and drinks form the second-largest merchant sector on Moniepoint’s platform, trailing only retail.

Tosin Eniolorunda, group CEO of Moniepoint Inc., noted that “Moniepoint believes financial inclusion is not just about access. It’s about dignity, about enabling people to transact on their terms. What’s happening in the food service sector today is significant. The real competitive question today is how deeply that payment infrastructure is woven into the way the business actually runs day to day.

“Moniepoint is sitting right at the centre of that shift. We are ensuring that payments are connected to inventory, inventory to recipes, recipes to procurement, procurement to credit, and credit to growth plans. By building out tools like Moniebook and Orda that match the operational reality of these culinary entrepreneurs, who act as mini-factories converting perishable raw materials into time-sensitive output, we are providing the digital operating system that drives sustainable scale for Nigeria’s socio-economic development.”

Advertisement

The report finds that for most of that history, Nigerian food businesses ran almost entirely on cash, with multi-location operators managing cash across a dozen or more outlets, facing constant exposure to loss, theft and human error. The rise of bank transfers in the 2010s introduced a new pain point around confirming that the payment had actually landed before releasing an order. At peak hours, the study notes, this manual verification could add two to five minutes to every transaction, with digital infrastructure most likely to falter precisely when demand and stakes were highest, especially during Christmas, New Year’s and Eid celebrations.

The study also documents how disconnected payment and inventory systems enabled operational leakage that was structurally difficult to detect, from unaccounted stock in the kitchen to under-ringing at the till and how Nigeria’s collateral-based lending system routinely locked thriving food businesses out of credit.

The International Finance Corporation estimates that the country’s unmet MSME credit demand was $32.2 billion in 2022, a gap that falls disproportionately on women, who, the report shows, own 86.8% of businesses in the accommodation and food services sector, the most female-dominated sector in the Nigerian economy.

To address these bottlenecks, Moniepoint introduced three structural interventions that reshaped the industry’s economics. Moving away from the traditional $T+1$ bank settlement cycle, it provided instant, same-day access to funds, allowing operators to finance the next morning’s inventory directly from the previous day’s sales.

This was paired with automated transfer confirmation at the terminal to eliminate manual verification queues and an embedded lending model that used verified transaction history instead of property collateral to unlock bulk purchasing power ahead of seasonal surges. Driven by these updates and the tightening of the cashless policy, Moniepoint witnessed a 2,823% surge in QSR terminal usage.

Advertisement

Beyond payments, a unified business banking dashboard replaced month-end spreadsheets with real-time, role-based visibility to curb financial misconduct across multiple branches. With Moniepoint’s launch of Moniebook and the acquisition of Orda, analysts say that the business is transitioning from a payment provider to a complete operating system, in line with its ecosystem ambition.

This integration allows culinary businesses to track ingredient depletion against precise recipes to expose hidden theft or portioning errors, while simultaneously consolidating fragmented orders from delivery apps, social media, and walk-ins into a single inventory ledger.

Some other insights from the study:

  • Transaction volume across the industry peaks at lunch, between 1 pm and 2 pm, with a second evening peak at 7 pm reaching 10 to 15 times its level at 7 am – except online food delivery, which peaks and remains strong past 10 pm.
  • Card payment activity records its biggest month-on-month jump of the year between November and December, while April is the industry’s quietest month for payment activity, running 46.3% below December’s.

This food service case study joins Moniepoint’s expanding pool of definitive thought leadership materials curated for the benefit of stakeholders, including regulators, investors, and the general public, aimed at enhancing their understanding of how digital payment ecosystems are transforming Nigeria’s commercial landscape across diverse sectors and market structures.

Kindly share this post
Continue Reading

News

Flutterwave Secures Circle Ventures Investment to Deepen USDC Payment

Published

on

Kindly share this post

Flutterwave has secured a strategic investment from Circle Ventures, the venture capital arm of Circle Internet Group, to accelerate the expansion of its USDC payments and settlement infrastructure across Africa.

This comes as demand for faster and more efficient cross-border transactions grows.

The investment strengthens Flutterwave’s ambition to integrate USDC settlement into its existing payment ecosystem, allowing businesses to receive payments in local currencies while settling in the dollar-backed stablecoin.

The company said the move would reduce settlement delays and transaction costs while enabling near-instant settlements beyond traditional banking hours.

The announcement comes after Flutterwave participated in the launch of the Circle Payments Network in 2025, marking a deeper collaboration between the two companies in advancing digital payment infrastructure across the continent.

Advertisement

Flutterwave said the investment aligns with its strategy of positioning stablecoins as a key component of Africa’s financial infrastructure, while ensuring blockchain-based payment services operate within existing regulatory and compliance frameworks.

Commenting on the development, Flutterwave Founder and Chief Executive Officer, Olugbenga Agboola, said the investment would help build the infrastructure required for the next phase of global money movement from Africa.

According to him, stablecoins have evolved beyond experimentation into core financial infrastructure capable of transforming how businesses move money across borders.

“This support from Circle Ventures is about backing the rails that will power the next era of global money movement from Africa. Stablecoins like USDC are no longer an experiment; they are becoming core financial infrastructure.

“By embedding USDC settlement into our current payments infrastructure, we are building a system that lets businesses move money at the speed of the internet. This fundamentally changes how payments from Africa connect to the world, and it positions Flutterwave as the default stablecoin gateway for the continent,” Agboola said.

Advertisement

 

Kindly share this post
Continue Reading

Trending