Telecom
Zoho Declares 50% Growth in Nigeria, Partners StartupSouth to Empower Startup
Zoho, a global technology company, on Friday announced that it grew by 50% in Nigeria in 2022. The company, as part of its Zoho for Startups programme, has also partnered with #StartupSouth, an organisation that works towards the development of startups from South and South-East Nigeria.

L-R: Regional Director, MEA, Zoho, Ali Shabdar; Convener, StartupSouth, Uche Aniche & Country Head, Zoho Nigeria, Kehinde Ogundare
Zoho will also be providing its contract management solution, Zoho Contracts, free for three months to help businesses improve compliance to the Nigeria Data Protection Law.
These announcements were made on the sidelines of Zoholics Nigeria, the company’s annual user conference, held at Lagos.
“Our growth is a direct result of Nigerian businesses embracing cloud technology, especially unified platforms, to digitally transform and build resilience to adapt to challenging market conditions.
“Zoho’s unified technology stack, built from the ground up, allows us to meet such transformation needs of businesses with robust solutions that deliver consistently seamless user experiences at unbeatable value,” said Ali Shabdar, Regional Director, MEA, Zoho.
Zoho’s growth in Nigeria is primarily driven by adoption of Zoho One, the operating system for business, and Zoho Workplace, a unified enterprise collaboration platform.
Additionally, Zoho CRM Plus (unified customer experience platform), Zoho Books (accounting software), and Zoho Desk (helpdesk software) are the other top-selling products in the country.
Zoho also grew its partner network by 22% and more than doubled its employee count in 2022 in Nigeria to reinforce its local presence and better serve the customers.
“Our transnational localism strategy of being locally rooted while staying globally connected is also key to our growth in Nigeria as we are able to serve our customers directly with our locally hired teams in Lagos.
“Zoho is also one of the few vendors in Nigeria today that continues to provide their offerings in Naira, thereby protecting businesses from the fluctuating dollar rates, and ensuring that enterprise technology remains accessible to businesses of all sizes.
“Our partnership with #StartupSouth, and the special offer on Zoho Contracts, are further steps that underscore our commitment to serve the business community in the region,” said Kehinde Ogundare, Country Head, Zoho Nigeria.
Partnership with Startup South
Zoho has partnered with #StartupSouth through its Zoho for Startups programme. As part of this partnership, startups associated with #StartupSouth, which are new customers for Zoho, can avail Zoho Wallet credits worth ₦ 470,000.
This credit can be used to purchase or upgrade any of Zoho’s 55+ products, including Zoho One, the operating system for business, over a period of 360 days. Zoho One offers a unified platform that brings together over 50 Zoho products from CRM to HR management.
The startups will also receive training to help them leverage Zoho’s products for their growth and in a way that they can easily scale.
“One of #StartupSouth’s goals is to provide startups associated with us easy access to comprehensive tech solutions that offer great value, are easy to use, and have the capability to grow with the businesses as they scale.
“We are happy to partner with Zoho, as they offer a wide range of business apps that can empower startups to quickly digitalise most of their business areas in one go and streamline and unify their operations for better management and holistic visibility.
“With this partnership with Zoho, we are looking forward to helping budding businesses by removing access barrier to enterprise technology,” said Uche Aniche, Convener, #StartupSouth.
“Through the Zoho for Startups programme, we intend to onboard as many startups as we can and be a part of their entrepreneurial journey right from the start. Keeping in mind Zoho’s vision and mission on ‘serving the underserved’, we carefully choose whom we collaborate with.
“I am glad to be partnering with #StartupSouth whose passion and focus on supporting the startups is very much in sync with the ethos of our programme.
“Nigeria is one of the hotbeds in Africa for entrepreneurs to thrive and innovate,” said Kuppulakshmi Krishnamoorthy, Global Head, Zoho for Startups.
He also noted that the firm has created Zoho Contracts to help businesses improve compliance with NDPC regulations.
He said “The Nigerian Data Protection Law came into force earlier this year. NDPL mandates all businesses to ensure that their contracts include provisions for data security and breach notifications, third-party vendors adhere to NDPA standards, and international contracts fulfil the criteria for cross-border transfer of personal data.
“In case of non-compliance, businesses risk the loss of consumer trust and potential legal action, apart from a potential fine of up to ₦10 million or 2% of annual gross revenue.
“With Zoho Contracts, businesses can create contract templates with new/revised clauses for NDPA compliance, use analytics to quickly identify existing contracts with a specific clause, anonymise counterparty data on request, and track and monitor their contractual obligations with reminder alerts”.

Telecom
Aleph Paves the Way for MSME Success in Nigeria with Launch of Aleph Express
Aleph Group, Inc, an ecosystem of global digital experts and technology-driven solutions that enables the growth of digital marketing, has announced the launch of Aleph Express, its proprietary solution for micro, small and medium-sized enterprises (MSME) in Nigeria.
In one simple and intuitive app, Aleph Express provides a platform for MSMEs to create and maintain a free e-commerce website, create a product catalog, set local delivery options, manage, record and process orders while gaining meaningful insights to drive growth.
Most innovatively, Aleph Express provides one unified inbox that integrates Whatsapp, Messenger, and Instagram, to enable businesses to efficiently engage and sell – all in one place.
In addition, Aleph Express provides local payment solutions and support, creating a holistic offer for Nigeria’s thriving MSME sector.
According to the National Bureau of Statistics, Nigeria is home to more than 41 million MSMEs and contributed 49% of the country’s GDP in the last five years. 42% of MSMEs in the country – equivalent to more than 17 million businesses – operate within the wholesale and retail trade industry.
However, 97% of Nigeria’s retail industry is made up of traditional – largely offline – channels. Aleph Express’ solution, which takes all the heavy lifting out of starting and managing an online shop, will offer an opportunity for retailers to evolve traditional retail channels and capture online growth.
The launch of Aleph Express forms a key part of Aleph’s strategy to provide localised and actionable technology for advertisers and MSMEs alike. From its teams on the ground, Aleph offers unrivalled, local support to enable its partners to overcome in-market challenges and create valuable opportunities. Aleph, through its legacy brand Ad Dynamo, has been supporting Nigerian advertisers since 2009.
Matthieu Laporte, Vice President of SMB at Aleph, commented: “Micro, small and medium-sized enterprises are the backbone of the Nigerian economy. With Aleph Express, we enable them to create digital storefronts to attract more customers not only in their neighbourhood but across the country and the region.
“Our dedicated local teams support businesses and entrepreneurs new to this form of commerce and aim to onboard 10,000 monthly active merchants by the end of 2023.”
Approximately 90% of MSMEs in Nigeria use social platforms in one way or another to connect to customers, Aleph Express is a one-stop shop to accelerate businesses’ outreach to clients and potential new clients across the country.
Stephen Newton, Managing Director – Sub Saharan Africa at Aleph, added: “The launch of Aleph Express is a premiere – we are proud that Nigeria has been selected by Aleph as the first market to launch.
“This also marks a milestone in our offering, as Aleph Express is specially tailored for small and medium businesses, enabling these entrepreneurs to leverage the power of social platforms for their growth. With our local team standing by and supporting SMBs, I am confident that we are spearheading a revolution in this field.”
Telecom
Maida Pledges Support Meta on Undersea Cable Initiative
Dr. Aminu Maida, Executive Vice Chairman and Chief Executive Officer (EVC/CEO) of the Nigerian Communications Commission (NCC), has said the support of the Commission awaits law-abiding investors like Meta, (formerly Facebook), which responds positively to Nigeria’s desire for investments that promote the agenda of government to achieve a robust digital economy.
Maida, who spoke when he received a delegation of Meta, led by the company’s Vice President for Africa, the Middle-East and Turkey, Kojo Boakye, when they visited NCC’s headquarters in Abuja, said the regulatory support to all investors, including operators in Nigeria, will be predicated on their playing by the rules and regulations guiding the sector.
He said the Commission places a lot of premium on compliance to industry laws, regulations and guidelines as such will also engender a level-playing field for all licensees and other stakeholders in the industry for sustaining a healthy competition and guaranteeing a sustainable growth in the Nigerian telecoms sector.
Boakye informed NCC boss that the purpose of the visit was to congratulate the EVC on his appointment by the President and to intimate him of ongoing efforts to land 2Africa Cable in Nigeria.
At 45,000 kilometres long, Boakye said the 2Africa submarine cable will be one of the world’s largest subsea cable projects and will interconnect Europe (eastward via Egypt), Asia (via Saudi Arabia), and Africa.
He said the system will go live in 2023, delivering more than the total combined capacity of all subsea cables currently serving Africa, with a design capacity of up to 180 terabytes per second (Tbps).
Boakye stated that 2Africa will deliver much-needed Internet capacity and reliability across large parts of Africa, supplement the fast-growing capacity demand in theMiddle East and underpin further growth of 4G, 5G and fixed broadband access for billions of people, especially in Nigeria.
He solicited NCC’s support in sailing through all necessary legal and regulatory hurdles in landing the submarine cable to complement existing backbone infrastructure in Nigeria.
He also said Meta, through a consortium, plans to land 2Africa cable simultaneously in Lagos and Akwa-Ibom States “in order to ensure those not yet connected are connected while those already connected are given opportunity for enhanced and affordable access.”
Telecom
MTN PR Manager Earns a PhD as Pan-Atlantic University Convocates 11 Doctoral Graduates
Lakinbofa Goodluck, MTN Nigeria’s PR Manager, was one of 11 doctoral graduates at the Pan-Atlantic University’s (PAU) convocation on December 2, 2023.
He was awarded a PhD certificate for his laudable research thesis on Nigeria’s film industry titled ‘Defining the Christian Film in the Nollywood Film Industry’. He sought to understand the meaning-making process between the filmmaker/creative collaborators and the audience through the lens of genre.
Amidst the vibrant event, where attendees adorned varied hoodies and regalia, the university celebrated a total of 206 graduands. These individuals were acknowledged for enduring academic rigour and demonstrating mastery of knowledge and the requisite character to contribute meaningfully to society.
During his address, the Pro-Chancellor of the university and former Minister of Foreign Affairs, Mr. Odein Ajumogobia SAN, commented on the potential interference of artificial intelligence on learning. He emphasized the importance of experiential learning to foster independent analysis and thought.
“It is only in continuing to challenge students to analyse, evaluate and create that we can maintain the core essence of tertiary education and produce graduates who are equipped to navigate the complexities of the future,” he stated.
PhD is the peak of formal education and only intensely disciplined, determined and curious people dare to attain it.
Reflecting on the significance of achieving a PhD, Lakinbofa shared, “This is not just a personal achievement; it’s a tribute to the relentless pursuit of knowledge and the boundless curiosity that drives me. Exploring the intricacies of Nigeria’s film industry in my thesis was a rewarding journey into the world of genre and audience engagement.
“As one of the 11 Doctoral graduates, I stand amidst a cohort of individuals charged to contribute significantly to society. I acknowledge both the burden and the fulfilment.”
Given the rapid progress of the Nigerian film industry and its substantial contribution to the nation’s economy, Lakinbofa’s study promises to provide stakeholders with invaluable insights.
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