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Zoho Set to Launch Africa Digital Enabler Package to Help Nigerian Small Businesses Digitally Transform

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Zoho, the global technology company, today launched Zoho Africa Digital Enabler package in Nigeria to help small businesses take steps towards digital transformation. The company, which grew by 74% last year in Nigeria, also announced that it will be opening an office in Lagos and hiring more employees locally for customer-facing roles.

The announcements were made on the sidelines of the company’s first user conference in the country—Zoholics Nigeria—that was held at Four Points by Sheraton Lagos.

“As part of ‘transnational localism’ strategy where our growth is underpinned with that of the region, we bring our global expertise to support the creation of self-sufficient economic clusters,” said Hyther Nizam, President, Zoho MEA.

“We started by offering our products in local pricing, hiring locally and now by opening an office here to cater to our growing customer base, even as we continue to grow our partner network in the country. Furthermore, the Zoho Africa Digital Enabler package is designed to provide micro and small businesses a segue to digital transformation.”

Zoho Africa Digital Enabler package

The Zoho Africa Digital Enabler package is aimed to help small businesses with up to five employees jumpstart their digital journey. This package will provide new users of Zoho a collection of 10 leading apps at a 50% discount starting from July 1, 2022 for a period of three months:

Zoho Workplace: Zoho Workplace is a unified platform that brings together collaboration, productivity, and communications tools and integrates them into other business processes. Centered around its secure business email (Zoho Mail), team chat (Zoho Cliq), and online office suite (Zoho Writer, Zoho Sheet, Zoho Show, and Zoho WorkDrive), Zoho Workplace features eight tightly integrated apps that hybrid teams can use to get work done and collaborate with each other easily. The platform also includes video conferencing (Zoho Meeting), an enterprise townhall (Zoho Connect), AI-based search (Zia Search) and other security and administrative tools, enabling businesses to communicate and collaborate effectively in a hybrid environment. Zoho Workplace is the most popular offering of Zoho in Nigeria.

Bigin: Bigin, a pipeline-centric CRM, was designed specifically to help MSMEs keep track of their customers and improve customer relationships without having to worry about high costs or complicated features. It can be set up in 30 minutes, with options to create multiple pipelines with customisable stages based on a company’s operation style. Users can make or receive calls from within the system and have contextual information ready at hand. Repetitive tasks can be automated, and prospects can be engaged through email, web forms, online meetings and Twitter. It also provides contextual dashboards to help businesses have an overview of their sales. Bigin integrates with popular third-party business apps, such as Google Workspace, Microsoft 365, Zoom, Mailchimp, etc.

Zoho Invoice: With Zoho Invoice, businesses can create and send customised invoices, manage multiple projects, track time, and bill customers accurately. They can also improve their cash flow by automatically sending payment reminders to customers, and get paid online faster through debit/credit cards and PayPal. Moreover, businesses can record and track expenses by simply scanning their expense receipts. They will also be able to track tax levied on every transaction, allow customers to view their invoices, projects, and make payments through the self-service portal. Businesses will have complete visibility of their finances with access to 30+ real-time reports on metrics such as best-selling products, pending payments, and more. Zoho Invoice is available for free, globally.

Businesses can integrate Zoho Invoice and Bigin to sync customer information and items, thereby eliminating the need to enter redundant information. They can also contextually integrate with Zoho Workplace applications for increased collaboration and productivity. Mobile apps for iOS and Android devices are available for all the products.

Businesses availing Zoho Africa Digital Enabler package will have access to standard support available to them. That allows access to knowledge base, community forums, a self-service portal, email support and remote assistance. It also includes live chat support and telephonic support during working hours five days a week.

“For small businesses, enterprise technology is prohibitively priced and inaccessible,” said Nizam. “We want to remove the technology adoption barrier and help them kickstart their digital transformation journey, that will in turn help them stay nimble and quickly adapt to changing market conditions. The products are available in local pricing, helping businesses avoid cost fluctuations due to changing dollar value, which is beneficial in the current turbulent economy. We hope that Nigerian businesses will avail this plan and fast-track their growth by leveraging cloud technology.”


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Ugo Onwuaso is an ICT enthusiast. He believes technology should be used for general good. He holds a Master of Public Administration (MPA) degree from the Lagos state University. Dear Reader, Your support matters. But we believe that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. That is why, we have devoted our energy to independent reportage of technology and finance and how they affect lives. Our incisive and analytical view of how technology news affects the daily life help individuals and organizations make up their minds. Quality journalism costs money. Today, we're asking that you support us to do more. Kindly support our effort to deliver technology and finance journalism to everyone in the world. Donate as little as N1,000. Bank transfers can be made to: UBA Plc 1017156876 Communication Week Media Ltd

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FG Approves GIS-enabled Digital Postcode to Tackle Logistics Gaps, Boost E-commerce

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Federal Executive Council has approved the rollout of a nationwide alphanumeric digital postcode system, a move believe will modernise the country’s addressing framework and support growth in logistics, e-commerce and emergency services.

The approval, granted under president Bola Ahmed Tinubu, paves the way for the introduction of a Geographic Information System (GIS)-enabled postcode platform designed to provide more accurate and standardised location data across Africa’s most populous nation.

Bosun Tijani, the federal minister of Communications and Digital Economy of Nigeria, who disclosed this via X, said the reform, developed in collaboration with Nigerian Postal Service (NIPOST), would replace inconsistent and often manually described addresses with a structured alphanumeric format tied to geospatial coordinates.

Nigeria’s current addressing system has long posed challenges for postal deliveries, emergency response teams and e-commerce operators, particularly in densely populated urban areas and rapidly expanding peri-urban communities where street naming and house numbering remain irregular.

The new system is expected to improve the precision of mail and parcel sorting, reduce failed deliveries and shorten turnaround times for logistics firms serving a fast-growing online retail market.

Tijani affirmed that the digital postcode framework would extend beyond postal operations, describing it as a foundational layer for national planning and public service delivery. By embedding geographic intelligence into address identification, authorities expect better data integration across agencies responsible for health, security, taxation and urban development.

The reform aligns with Nigeria’s broader digital economy strategy, which aims to build core infrastructure to support fintech, e-commerce and government digitisation efforts.

Industry executives have repeatedly cited weak address verification systems as a bottleneck for expanding nationwide logistics coverage, particularly outside major commercial hubs such as Lagos and Abuja.

Under the new framework, each location will be assigned a unique alphanumeric code linked to geospatial data, allowing for machine-readable sorting and integration into mapping systems. Authorities say this will enable faster emergency response deployment and more efficient route planning for both public and private sector operators.

The government did not provide a timeline for full nationwide deployment but indicated that implementation would proceed in partnership with NIPOST and other relevant agencies.

Officials described the approval as part of efforts to create an enabling environment for a modern and inclusive digital economy, positioning accurate addressing as critical infrastructure in the same category as broadband connectivity and data centres.

For businesses and consumers alike, the shift could mark a structural change in how goods, services and public resources are delivered across the country.


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GSMA, African Operators, Others to Launch Low-cost 4G Devices

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A co-ordinated effort between the GSM Association (GSMA), six African operators and original equipment manufacturers (OEMs) will pilot $40 (R654) entry-level 4G smartphones in six African nations this year.

This, as 710 million of Africa’s population live close to a 4G broadband signal, but have never gone online, with a further 68% not owning a device.

On the continent, entry-level smartphones cost 26% of the average person’s income. For the poorest 40%, the cost jumps to 64% of their income, and for the next 20%, the cost reaches 87%, data from the GSMA has shown.

To address the cost-prohibitive hurdles, the industry body has been a strong advocate of bringing down the cost of devices. It believes that affordable 4G smartphones at scale could bring tens of millions of people online, unlocking access to education, healthcare, financial services, e-commerce and artificial intelligence (AI)-powered tools.

Angela Wamola, head of GSMA Africa, said that the pilots will launch in six countries: DRC, Ethiopia, Nigeria, Uganda, Tanzania and Rwanda.

She added that the pilots build on the minimum specifications for low-cost 4G devices unveiled at MWC Kigali in 2025 and represent a step forward in turning industry alignment into tangible, on-the-ground impact.

The specifications focus on screen size, battery life and storage for a meaningful device that creates utility, particularly in the age of AI, Wamola added.

“Affordability and access of the device is critical for us to resolve. At the same time, getting a device is also about a willingness to purchase, which is about utility. Creating utility relevant to people’s lives, be it in manufacturing, agriculture, information, health and education, etc. It’s about bringing that content and government services online.

“The cherry on top is about local languages. People want to consume relevant content, but it must be in their local language.”

“As the devices land in the hands of the people, the languages will be readily available. Our small, medium-sized entrepreneurs, developers, innovators can begin to create content and products for our population. This is the magic that needs to happen to close the usage gap in the shortest time possible.”

The announcement, made in Barcelona, moves a step further from MWC Kigali by solidifying the vendors and operators that responded to the minimum specifications for the $40 device call, according to Wamola.

The marketplace now consists of private sector operators, as well as original equipment manufacturers that are engaging the six countries where the pilots will take place, she stated.

“At the same time, the GSMA is working with the governments of those nations to understand what fiscal policy incentives can be placed for these $40 entry-level devices, so that they land at the hands of the customer at the same price point.”

Wamola also indicated the coalition is taking a page out of the South African government’s book. It removed the 9% ad valorem tax, commonly referred to as luxury tax, on smartphones within the below-R2 500 price range.

Ad valorem duties are taxes levied on commodities as a certain percentage of their value. For smartphones, the duties are charged at a flat rate of 9%, classifying them as luxury goods.

In May, National Treasury confirmed the luxury tax on entry-level smartphones had been removed.

The GSMA saw how the market responded to adopting those devices when the government of South Africa removed the 9% luxury tax, she stated. “For us, it’s about replicating those lessons across Africa, so that governments can also adopt those.”

Vivek Badrinath, director-general of the GSMA, added: “Affordable smartphones are the gateway to digital and financial inclusion, economic opportunity and innovation; 3.1 billion people have mobile coverage but are not connected to the mobile internet.

“Together with the G6 group of leading African operators, we are sending a clear demand signal to bring low-cost 4G devices to market. In a global context of rising memory costs, governments have an important role in bridging the usage gap. Removing taxes and import duties on entry-level 4G smartphones will be critical to achieving scale.”


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Binance Cuts Illicit Activity Exposure by 96%, Leads Global Crypto Compliance Push

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Binance, the world’s largest cryptocurrency exchange, has reported a 96 per cent drop in direct exposure to illicit activities between January 2023 and June 2025, underscoring its commitment to regulatory excellence and user safety amid Nigeria’s growing digital finance sector.

Binance Cuts Illicit Activity Exposure by 96%, Leads Global Crypto Compliance Push

Binance

The exchange highlighted investments in a robust compliance framework, including over 580 global compliance professionals and 970 staff in related roles, advanced transaction monitoring, stringent Know Your Customer (KYC) protocols, and anti-money laundering (AML) systems.

These measures align with evolving regulations across key markets, including Nigeria, where crypto adoption surges despite Central Bank of Nigeria (CBN) guidelines.

Binance’s Chief Compliance Officer, Noah Perlman, said: “At Binance we’ve built a system that doesn’t just react to threats, it anticipates them. A 96% reduction in illicit exposure is a testament to our infrastructure and the 1,500+ professionals working behind the scenes to protect our 300M users.”

Key achievements include a 96.8 per cent plunge in sanctions-related exposure—from 0.284 per cent in January 2024 to 0.009 per cent in July 2025.

In 2025 alone, Binance responded to over 71,000 law enforcement requests, helping seize more than $130 million (over ₦200 billion) in illicit funds.

Collaborations with agencies like Europol, DEA, UK’s NCA, and national cybercrime units have dismantled ransomware groups, darknet markets, and trafficking networks.

Binance co-CEO Richard Teng added: “Our mission has always been to increase the freedom of money, but that freedom is only sustainable if it is built on a foundation of trust. By integrating compliance into our product DNA, we are proving that the world’s largest exchange can also be the most secure.”

The platform engages regulators and policymakers to shape balanced rules supporting innovation while prioritising transparency and financial integrity. Since 2017, Binance has served over 300 million users, publishing regular compliance updates to build trust.

Industry watchers note Binance’s efforts resonate in Nigeria, where crypto trading volumes exceed $50 billion annually, but challenges like fraud and regulatory scrutiny persist. The exchange’s progress could bolster confidence as the CBN refines fintech policies.

Binance reaffirmed its dedication to a safer crypto ecosystem through ongoing investments and partnerships.


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