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Zoho Workplace Reimagines Work, Brings Business Context to Productivity Apps 

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Zoho Corporation has announced major updates to it’s Workplace — a single software platform that brings together collaboration, productivity, and communications tools and integrates them into other business processes.

Created around a business mail and cloud office suite, Zoho Workplace comprises nine integrated applications, built on a common data model and unified through search and AI across a single dashboard, allowing customers to solve business problems quickly and collaboratively.

Productivity platforms from leading vendors today posture to bring about collaboration within teams, even though they are disconnected from other business apps and therefore lack any awareness of the underlying business issue being addressed. Thus, they are unable to establish critical context for business problems, and fail to provide continuity over the course of their resolution.

Andrew Bourne, regional manager, Africa, Zoho, Said, “The nature of work has undeniably changed, and Workplace has grown to meet that change.

“Businesses don’t want to solve a collaboration problem, they want to solve a custom invoicing problem or sales enablement problem or support problem.

“Collaboration platforms need to facilitate better business outcomes, not just improve productivity.

“Workplace stands alone in having the vision and functionality to meet the broad business needs of today.”

Thanks to its ability to provide these solutions, Zoho Workplace has seen rapid growth over the last quarter.

It now supports 2 million organisations, with 15 million users located across more than 150 countries. More than 25% of new Zoho Workplace customers have made the decision to switch over from competitive offerings.

The updates to Workplace include:

Contextual Communication

Mail (Business Mail) – Users can now make audio or video calls from within the app, edit document attachments in Zoho Writer, meet online with contacts, and access all email accounts from within Zoho Mail. ‌Mail includes a comprehensive control panel with eDiscovery, Backup and Recovery. The app ‌comes with ‌mix ‘n’ match plans, flexible storage, and an extensive Integration platform, as well as S/MIME certificates, MFA, email rules, unusual login alerts, and custom spam controls.

Cliq (Messaging) – Users can check in or check out and set custom statuses, collaborate with external stakeholders, connect with teams via group audio or video calls, and view message-read status. Cliq comes with module-level configuration and customization, role-based permissions and integration with EMM providers, as well as user-based availability reports.

Meeting (Conferencing) – Users can schedule recurring or one-off meetings and set multiple email reminders from web and mobile devices. Now supporting 16 languages, Meeting is integrated with Zoho Projects, Bookings, CRM, and others.

Continuity

Connect (Social Intranet) – Connect integrates with human resource information systems, including Zoho People. Zoho Connect users can moderate content and modules with fine-grained permissions and user policies and custom domain and SAML-based SSO.

Writer (Word Processing) – Users can convert documents to fillable forms, restrict comment visibility, gather document engagement insights, and enable a powerful AI-based writing assistant. Writer features template-driven automation and APIs, form-driven automation, and automatic signature and approvals.

Convenience

Show (Collaborative Presenting) – Show is integrated with ‌Atlassian, Unsplash, and Humaans, and features an organization-wide slide library and data linking, allowing users to connect live data to slides.

Sheet (Spreadsheet) – Users have access to the latest functions for lookup and match and can visualize historic data with race charts, create drop-downs with predefined values, and link cell ranges using IMPORTRANGE. Sheet enables users to track changes while collaborating, gain insights, maintain clean data, convert images to spreadsheets, and bring contextual data from both Zoho and non-Zoho applications.

WorkDrive (Cloud Document Management) – WorkDrive now features unified search and ‌TrueSync, which allows users to access files without worrying about hard drive space. WorkDrive is equipped with a comprehensive admin panel, customer reports to monitor team activity, and is integrated with Zoho Directory.

ShowTime (Online Training) – ShowTime supports branding and white-labelling. Users can set roles and privileges for their training team and gather training insights.

Pricing and Availability

Pricing starts at NGN 780/ user/ month for the Standard version and NGN 1560/ user/ month for the Professional version.

Zoho Workplace ensures a level of confidentiality that no other vendors in the industry can guarantee. Zoho does not allow any third-party trackers to monitor usage behaviour and never sells any data to ad-based companies. Because Zoho owns and has built its entire technology stack, the company is able to offer the most secure experience to its 50 million users without any compromise on data privacy. Zoho Workplace users have the assurance that their data is confidential and protected, and only users themselves maintain ownership of that data.


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Ugo Onwuaso is an ICT enthusiast. He believes technology should be used for general good. He holds a Master of Public Administration (MPA) degree from the Lagos state University. Dear Reader, Your support matters. But we believe that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. That is why, we have devoted our energy to independent reportage of technology and finance and how they affect lives. Our incisive and analytical view of how technology news affects the daily life help individuals and organizations make up their minds. Quality journalism costs money. Today, we're asking that you support us to do more. Kindly support our effort to deliver technology and finance journalism to everyone in the world. Donate as little as N1,000. Bank transfers can be made to: UBA Plc 1017156876 Communication Week Media Ltd

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FG Targets Alleged N3tn Capital Flight, Opens Airtime Credit Market to Nigerian Fintechs

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The Federal Government has backed moves to deregulate Nigeria’s airtime credit and data advance market, a step aimed at increasing indigenous participation, promoting competition and reducing capital flight from the country.

FG Targets Alleged N3tn Capital Flight, Opens Airtime Credit Market to Nigerian Fintechs

The move follows regulatory efforts by the Federal Competition and Consumer Protection Commission (FCCPC), which has advocated opening the market to Nigerian financial technology firms after years of dominance by foreign service providers.

Sources familiar with the development said President Bola Tinubu approved measures designed to dismantle the long-standing dominance of a South African technology firm, Optasia, in the airtime credit and data advance segment.

According to the sources, the FCCPC argued that the existing market structure had limited competition, restricted local participation and encouraged significant profit repatriation outside Nigeria.

The commission reportedly maintained that opening the sector would align with the Federal Government’s broader economic objectives of promoting local content, strengthening the digital economy, creating jobs and retaining more value within the domestic economy.

Optasia, formerly known as Channel VAS, has operated in the airtime credit and data advance market for about 12 years, providing services primarily to telecommunications operators, including MTN and some of its African affiliates.

The FCCPC is said to have raised concerns about the company’s operational structure and its contribution to Nigeria’s technology ecosystem despite its extensive activities within the country.

According to sources, the commission believes deregulation will encourage innovation, expand opportunities for indigenous fintech companies and support the implementation of the government’s Nigeria First Technology Policy.

“The commission’s position is that opening the market will promote competition, support local technology firms, create employment opportunities and reduce capital flight,” a source familiar with the matter said.

The deregulation initiative is also expected to deepen indigenous participation in Nigeria’s fast-growing fintech industry and reduce foreign exchange outflows associated with technology services.

Sources further disclosed that the FCCPC had presented the Presidency with a list of nine licensed Nigerian companies considered capable of providing airtime credit and data advance services in a competitive market environment.

The commission reportedly argued that local firms possess the technical expertise and operational capacity required to deliver the services currently dominated by foreign operators.

However, sources said Optasia had opposed the deregulation effort through legal and diplomatic channels.

According to the sources, the company has sought judicial intervention while also pursuing diplomatic engagements aimed at preserving its position in the market.

Despite those efforts, the Federal Government is said to have maintained its support for opening the sector to greater competition.

Industry stakeholders believe the move could reshape Nigeria’s digital financial services landscape by encouraging innovation, improving service delivery and creating new opportunities for indigenous technology firms.

Neither the Presidency, FCCPC nor Optasia had issued an official statement on the development as of the time of filing this report.


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NITDA Backs NiRA’s Ambitious 2026 Plan to Drive Massive .ng Domain Adoption

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As part of its commitment to fast-track Nigeria’s digital economy, the National Information Technology Development Agency (NITDA) has officially approved the 2025 Annual Report and the 2026 Business Plan of the Nigeria Internet Registration Association (NiRA).

NITDA Backs NiRA’s Ambitious 2026 Plan to Drive Massive .ng Domain Adoption

The Director General of NITDA, Kashifu Inuwa, receives the Nigeria Internet Registration Association (NiRA) Annual Report from its President, Adesola Akinsanya, after a briefing on the Association’s yearly activities, milestones, and ongoing efforts to strengthen Nigeria’s internet and digital landscape

The approval came during a meeting at NITDA headquarters where NiRA’s President, Mr. Adesola Akinsanya led his board members to present the association’s 2026 vision to NITDA Director General, Kashifu Inuwa, CCIE.

Following the approval, both organisations expressed the resolve to reinforce their collaborative efforts to ensure smooth, rapid execution of their shared goals of increasing the adoption of the .ng domain across

To actualise the business plan, the DG directed NiRA to work hand-in-hand with NITDA’s e-Governance and Digital Economy Department for effective implementation, daily updates, and project tracking.

“You have my full approval for these initiatives. Let us change our strategy, sync up more closely, and ensure everything we have agreed upon during this presentation is fully implemented by next year,” Inuwa declared.

Highlighting some of NiRA’s impressive achievements achievements over the past year, Akinsanya said 98,285 new registrations, 71,470 renewals, and 1,970 restorations were recorded in 2025, while there are 241,000 active domains.

Beyond the numbers, NiRA also implemented important security upgrades, including the Domain Name System Security Extensions (DNSSEC), for a more secure and resilient internet experience for local users, as well as improvements in registrar support and engagement.

Looking into the future, Akinsanya said NiRA is intensifying action to make .ng and .gov.ng domains the gold standard across the country. He expressed gratitude for NITDA’s ongoing support, calling for joint awareness campaigns and digital capacity-building to bring more state governments, local councils, and public institutions under the secure official domain.

Also, the NiRA president added that the association is updating its internal systems, introducing automation, and revising its constitution to meet globally acceptable standards to ensure sustainable growth.

“NiRA is looking into deeper stakeholder engagement and moving into areas where we see massive possibilities. We are specifically targeting startups and aligning with tech events across the country. With stronger collaboration, we can drive widespread adoption across every tier of government’’, Akinsanya said.


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TikTok Tax Scam Exposed: Two Arrested Over Alleged £153 Million Fraud Scheme

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TikTok users in UK are being warned to keep an eye out for tax scams after two men were arrested in east London over an alleged scheme involving £153 million in fraudulent claims.

TikTok Tax Scam Exposed: Two Arrested Over Alleged £153 Million Fraud Scheme

TikTok

The pair, aged 22 and 25, have been accused of luring Brits into giving away their personal tax details by offering financial rewards over the app.

Investigators believe they then used those details to lodge false claims worth tens of millions of pounds, claims which were ultimately blocked by HMRC.

The tax body is now urging social media users to be skeptical of posts that promise “risk-free” rewards in return for their tax information.

That information, HMRC warned, is then used to apply for fraudulent tax repayments. Because the criminals hide their identity, it is the person whose details were used who will owe money to HMRC as a result. Similar scams are also run on apps such as Instagram and Snapchat.

TikTokers arrested in London after ?running 153,000,000 tax scam? over app

Simon Grunwell, HMRC’s head of cybercrime investigations, told users to “protect your personal tax details in the same way you protect your bank details.”

He added: “Claims of quick, risk-free cash in return for sharing your personal information are a scam. They aim to defraud you and the taxpayer.”

The two Romanian men involved in the alleged TikTok scheme were arrested in Newham on April 23.

They were accused of offences under the Fraud Act, the Serious Crime Act, the Computer Misuse Act, and the Proceeds of Crime Act. Both have since been released on bail, and the investigation is ongoing


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