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Expert Berates Govt. for Poor Telecom QoS

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Mr. Collins Onuegbu, Group Managing Director, Signal Alliance Limited
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An ICT expert and software specialist, Collins Onuegbu has blamed the federal government over the continued poor service deliverance by all major telecom providers in the country, insisting that the government needs to invest massively in infrastructure and public power supply before raising expectation on the operators, Nigeria CommunicationsWeek can report.

Onuegbu, managing director and CEO of Signal Alliance, a leading IT systems integration company in Nigeria said consumers’ expectation of the mobile providers are sometimes out of proportion.

He insisted that telecom firms in Nigeria were operating under unbearable conditions not matched anywhere else.

“Sometimes when we blame these telecom operators for poor quality of service, we should also look at the environment in which they are operating. The questions we should ask include: are they operating under basic acceptable parameters of providing quality of service? Has the government provided them with the much needed environment from which to provide grade A services and they are not doing so? I think, there are fundamental issues that we should look at before heaping blames on these operators,” Onuegbu stated.

He noted that for the country to have the kind of high grade QoS Nigerians are clamouring for, the government needs to invest massively on telecom infrastructure.

 He lamented the situation in which Nigeria is now close to fibre glut, yet broadband services remain low.

“Right now, we are talking of three sub-marine fibres (SAT-3, MainOne and Glo1) in operation in the country. Shortly, WACS (another undersea cable) would join them and there is even expectation a fifth one would join before 2015. But all these fibres have not in anyway improved broadband application in Nigeria. Why? The fibres are best all in Lagos where you have considerably improved service provision, but hinterland, their effects are not experienced.

“This is where government needs to come in and invest massively in the provision of infrastructure to boost broadband intake throughout the country,” said Onuegbu.
The Signal Alliance boss also stated that Nigeria’s current taxation regime was detrimental to service growth in the industry. “Taxation regime is too rigid and posses a barrier to growth,” he stated.

Onuegbu who is also chairman of the education and capacity building sub-committee of the institute of software practitioners of Nigeria (ISPON), said Nigeria’s emerging new ICT policy being propagated by the Minister of Communications Technology, Mrs. Omobola Johnson, was “a right move in the right direction.”

“What she (the minister) seeks is bringing together all public procurements under one umbrella – the ministry of communications technology. This streamlining of policy is a clear indication she has purpose, and is focused on achieving this purpose.

“Hitherto, each government ministries, departments and agencies (MDAs) operated independently, but the new policy seeks to put a stop to duplications, thereby enhancing efficiency. The policy also would ensure that the MDAs have the right quality of professional staff to manager their ICT operations,” he stated.

He believes introducing ICT in the daily operations of the MDAs would greatly reduce incidents of fraud associated with government establishments in Nigeria.


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UK Appoints Peter Vowles as British High Commissioner to Nigeria

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The UK Government has announced the appointment of Mr Peter Vowles as the next British High Commissioner to the Federal Republic of Nigeria.

Mr Vowles succeeds Dr Richard Montgomery CMG and is expected to take up his post in Abuja in September 2026. Dr Montgomery remains in post until that time.

Mr Vowles brings extensive diplomatic and development experience to the role, having served as His Majesty’s Ambassador to Zimbabwe from 2023 to 2026 and previously as Ambassador to Myanmar from 2021 to 2022.

He has held senior leadership positions across the FCDO and its predecessor department DFID, including as Transformation Director and Director for Asia, Caribbean and Overseas Territories.

Earlier in his career, Mr Vowles worked in international development across South Asia, Central Africa and East Africa, including postings in Bangladesh, India, the Democratic Republic of Congo and Kenya. He began his career in Zimbabwe, where he worked in education and development.

Peter Vowles said: “I am honoured to be appointed as British High Commissioner to Nigeria. Nigeria is a country of immense importance to the United Kingdom, and I look forward to working closely with Nigerian partners to strengthen our relationship across trade, development and security.”


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Nigeria’s Apapa, Tin Can Ports Make Global Top 20 Improvement List

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World Bank has ranked the Apapa and Tin Can Island Port complexes in Lagos among the world’s 20 most improved ports in its 2025 Container Port Performance Index (CPPI), released in June 2026.

Nigeria’s Apapa, Tin Can Ports Make Global Top 20 Improvement List

The ranking places both ports in the “Top 20 Port Improvement Since 2020” category, reflecting significant gains in operational efficiency and vessel turnaround time.

The CPPI is a global benchmark used to assess the efficiency of container ports based on factors such as cargo handling speed, ship turnaround time and overall logistics performance.

According to the report, the improvement highlights ongoing reforms and modernization efforts within Nigeria’s maritime sector.

The Managing Director of the Nigerian Ports Authority (NPA), Mr Abubakar Dantsoho, attributed the recognition to ongoing policy reforms and infrastructure upgrades in the sector.

He said the development reflects the impact of economic policies of President Bola Tinubu and the support of the Minister of Marine and Blue Economy, Mr Adegboyega Oyetola.

“With the investor-friendly policies of President Bola Ahmed Tinubu providing the impetus for increased investment to drive our port infrastructure and equipment modernisation programme, coupled with the unflinching support of the Honourable Minister of Marine and Blue Economy, Adegboyega Oyetola, we have all it takes to further enhance trade facilitation, improve competitiveness and boost the national economy,” he said.

The NPA said the recognition is expected to strengthen investor confidence in Nigeria’s maritime sector and enhance the country’s position as a regional trade and logistics hub.

It noted that improvements in port operations are already contributing to increased efficiency in cargo movement and reduced delays at key terminals.

The authority also pointed to ongoing efforts to modernise port infrastructure and expand digital systems aimed at improving service delivery.

Earlier in February 2026, the NPA said the federal government had intensified efforts to position Nigeria as a leading maritime destination through port rehabilitation and modernization projects.

It also highlighted public-private partnership initiatives, including developments at the Lekki Deep Sea Port, as part of broader reforms aimed at improving efficiency and attracting investment.

The CPPI ranking is expected to further boost Nigeria’s maritime profile and encourage additional investment in the sector.


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PalmPay Joins Industry Leaders @ Digital Pay Expo 2026

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As digital payment adoption continues to grow across Nigeria and emerging markets, the next phase will depend not just on innovation, but on the strength, reliability, and trustworthiness of the infrastructure behind it.

While the ecosystem has made clear progress in recent years, trust remains a critical issue for users, businesses, and operators alike. Questions around resilience, security, interoperability and transaction reliability continue to shape how the market evolves and how confidently digital payments can scale.

These issues will be central to the deliberations at Digital Pay Expo 2026, where fintech leaders, payment operators, and other ecosystem stakeholders will gather under the theme, “Seamless Digital: Fostering Pan-African Market Expansion in the Era of AI.”

PalmPay’s participation reflects its continued commitment to building trusted and scalable payment infrastructure, while contributing to the broader industry efforts to strengthen systems, standards, and partnerships needed to support long-term ecosystem growth.

Speaking ahead of the event, Olorunfemi Hanson, Head of Marketing and Communications at PalmPay Nigeria, said: “As the financial services ecosystem continues to grow, trust and reliability become even more important.

“The industry’s next phase will be shaped not only by innovation, but by the strength of the infrastructure supporting it. Digital Pay Expo provides an important platform to address the resilience, interoperability, and trust issues that will shape the future of digital payments growth across Africa.”

The event, scheduled to be held from the 17th to the 18th of June, 2026, will feature Chika Nwosu, Managing Director of PalmPay Nigeria, alongside other distinguished guests, including the Director-General, Payment System Management Department (PSMD), Central Bank of Nigeria. The event will examine how the industry can balance innovation, regulation, and scalability while strengthening trust across the digital payments value chain.

For PalmPay, this event reinforces its role in supporting a more resilient, secure and scalable payments ecosystem for Nigeria and emerging markets more broadly.


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